- Thecus 1U4500R, 1U4500S Storage Server User's Manual

Chapter 8: Troubleshooting

Forgot My Password

If you forget your password, you can reset the unit to use the default password.

To do this, press the reset button on the front panel after system is booted, and

1U4500 will be reset. LAN IP address will become 192.168.1.100 and admin

password will be admin.

Forgot My Network IP Address

If you forget your network IP address and have no physical access to the system,

you can find out the IP address by either looking directly onto the 1U4500’s LCD

panel, or by using the setup wizard to retrieve the IP of your 1U4500.

1. Start the Setup Wizard, and it will automatically detect all Thecus IP

storage products on your network.

2. You should be able to find the IP address of the 1U4500 which you have

forgotten in the Device Discovery screen.

Resetting NAS IP Address and Admin Password

In case you changed the 1U4500 IP address and then forgot it, or forgot the

administration password, follow the steps below to reset to default settings:

1. Power on the 1U4500 and immediately press the Reset button for 10

seconds. (The reset button is near the LAN connector)

2. This resets the 1U4500 to its default IP address and password settings.

For firmware v2.0.00 and later, Jumbo Frame support will also be disabled.

Default IP: 192.168.1.100 for LAN1 and 192.168.2.100 for LAN2

Default admin password: admin

Jumbo Frame support: disabled

Can't Map a Network Drive in Windows XP

You may have problems mapping a network drive under the following conditions:

1. The network folder is currently mapped using a different user name and

password. To connect using a different user name and password, first

disconnect any existing mappings to this network share.

2. The mapped network drive could not be created because the following

error has occurred: Multiple connections to a server or shared

resource by the same user, using more than one user name, are

not allowed. Disconnect all previous connections to the server or shared

resource and try again.

To check out existing network connections, type net use under the DOS prompt.