Manual

Statement of Limited Product Warranty
Thermador Dishwashers
What this Warranty Covers & Who it Applies to: The limited warranty
provided by BBH Home Appliances ("Thermador") in this Statement
of Limited Product Warranty applies only to Thermador dishwashers
("Product") sold to you, the first using purchaser, provided that the Product
was purchased: (1) for your normal, household (non-commercial) use, and
has in fact at all times only been used for normal household purposes; (2)
new at retail (not a display, "as is", or previously returned model), and not
for resale, or commercial use; and (3) within the United States or Canada,
and has at all times remained within the country of original purchase. The
warranties stated herein apply only to the first purchaser of the Product
and are not transferable.
• Please make sure to return your registration card; while not
necessary to effectuate warranty coverage, it is the best way for
Thermador to notify you in the unlikely event of a safety notice or
product recall.
How Long the Warranty Lasts: Thermador warrants that the Product
is free from defects in materials and workmanship for a period of three
hundred sixty five (365) days (i.e., 1 year) from the date of purchase. The
foregoing timeline begins to run upon the date of purchase, and shall not
be stalled, tolled, extended, or suspended, for any reason whatsoever.
Labor and shipping costs are included in this basic coverage.
Extended Limited Warranty: Thermador also provides these additional
limited warranties:
• 2 Year Limited Warranty: Thermadorwill repair or replace any
component that proves to be defective in materials or workmanship
(excludes labor charges).
• 5 Year Limited Warranty on Electronics: Thermador will repair
or replace any Thermador microprocessor or printed circuit board
if it proves to be defective in materials or workmanship (excludes
labor charges).
• 5 Year Limited Warranty on Dish Racks: Thermador will replace
the upper or lower dish rack (excluding rack components), if the
rack proves defective in materials or workmanship (excludes labor
charges).
• Lifetime Warranty against Stainless Steel Rust Through:
Thermador will replace your dishwasher with the same model
or a current model that is substantially equivalent or better in
functionality, if the inner liner should rust through (excludes labor
charges). Thermador will replace the stainless steel door if the door
should rust through (excludes labor charges).
The foregoing timeline begins to run upon the date of purchase, and
shall not be stalled, tolled, extended, or suspended, for any reason
whatsoever.
Repair/Replace as Your Exclusive Remedy: During this warranty period,
Thermador or one of its authorized service providers will repair your Product
without charge to you (subject to certain limitations stated herein) if your
Product proves to have been manufactured with a defect in materials or
workmanship. If reasonable attempts to repair the Product have been
made without success, then Thermador will replace your Product (upgraded
models may be available to you, in Thermador's sole discretion, for an
additional charge). All removed parts and components shall become
the property of Thermador at its sole option. All replaced and/or repaired
parts shall assume the identity of the original part for purposes of this
warranty and this warranty shall not be extended with respect to such
parts. Thermador's sole liability and responsibility hereunder is to repair
manufacturer-defective Product only, using a Thermador-authorized service
provider during normal business hours. For safety and property damage
concerns, Thermador highly recommends that you do not attempt to
repair the Product yourself, or use an un-authorized servicer; Thermador
will have no responsibility or liability for repairs or work performed by a
non-authorized servicer. If you choose to have someone other than an
authorized service provider work on your Product, THIS WARRANTY WILL
AUTOMATICALLYBECOMENULLANDVOID. Authorized service providers are
those persons or companies that have been specially trained on Thermador
products, and who possess, in Thermador's opinion, asuperior reputation
for customer service and technical ability (note that they are independent
entities and are not agents, partners, affiliates or representatives of
Thermador). Notwithstanding the foregoing, Thermador will not incur any
liability, or have responsibility, for the Product if it is located in a remote
area (more than 100 miles from an authorized service provider) or is
reasonably inaccessible, hazardous, threatening, or treacherous locale,
surroundings, or environment; in any such event, if you request, Thermador
would still pay for labor and parts and ship the parts to the nearest authorized
service provider, but you would still be fully liable and responsible for any
travel time or other special charges by the service company, assuming they
agree to make the service call.
Out of Warranty Product: Thermador is under no obligation, at law
or otherwise, to provide you with any concessions, including repairs,
pro-rates, or Product replacement, once this warranty has expired.
Warranty Exclusions: The warranty coverage described herein excludes
all defects or damage that are not the direct fault of Thermador, including
without limitation, one or more of the following: (1) use of the Product in
anything other than its normal, customary and intended manner (including
without limitation, any form of commercial use, use or storage of an indoor
product outdoors, use of the Product in conjunction with air or water-going
vessels); (2) any party's willful misconduct, negligence, misuse, abuse,
accidents, neglect, improper operation, failure to maintain, improper or
negligent installation, tampering, failure to follow operating instructions,
mishandling, unauthorized service (including self-performed "fixing" or
exploration of the appliance's internal workings); (3) adjustment, alteration
or modification of any kind; (4) a fail ure to comply with any applicable state,
local, city, or county electrical, plumbing and/or building codes, regulations,
or laws, including failure to install the product in strict conformity with local
fire and building codes and regulations; (5) ordinary wear and tear, spills
of food, liquid, grease accumulations, or other substances that accumulate
on, in, or around the Product; and (6) any external, elemental and/or
environmental forces and factors, including without limitation, rain, wind,
sand, floods, fires, mud slides, freezing temperatures, excessive moisture or
extended exposure to humidity, lightning, power surges, structural failures
surrounding the appliance, and acts of God. In no event shalIThermador
have any liability or responsibility whatsoever for damage to surrounding
property, including cabinetry, floors, ceilings, and other structures or objects
around the Product. Also excluded from this warranty are scratches, nicks,
minor dents, and cosmetic damages on external surfaces and exposed
parts; Products on which the serial numbers have been altered, defaced, or
removed; service visits to teach you how to use the Product, or visits where
there is nothing wrong with the Product; correction of installation problems
(you are solely responsible for any structure and setting for the Product,
including all electrical, plumbing or other connecting facilities, for proper
foundation/flooring, and for any alterations including without limitation
cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR
EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE
CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY,
OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL
OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY
IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR
THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN
NO EVENTWlLLTHE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL,
SPECIAL, INCIDENTAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE
DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION
TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS,
REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE
DEFINITIVELY CAUSED EXCLUSIVELY BY Thermador, OR OTHERWISE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to alter, modify
or amend this warranty shall be effective unless authorized in writing by
an officer of BBH.
How to Obtain Warranty Service: TO OBTAIN WARRANTY SERVICE FORYOUR
PRODUCT, YOU SHOULD CONTACT THE NEAREST Thermador AUTHORIZED
SERVICE CENTER, OR CALL 800-944-2904, or write Thermador at: BSH Home
Appliances- 5551 McFadden Avenue, Huntington Beach, CA 92649 /
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