Instructions for Use

Page. 30
Before calling for service
Troubleshooting
Symptom Possible cause/s Remedy
Intermittent igniter sparking: • Ceramic igniter is wet or dirty.
• Burner ports are clogged.
• Carefully dry or clean the igniter.
• Clean ports on burner cap with a wire, a
needle or straightened paper clip.
More than four clicks of igniter
before lighting:
• Improper fit of burner cap onto
burner base.
• Align burner cap properly on burner
base.
Constant igniter sparking: • Appliance is not properly
grounded.
• Electrical power supply is
incorrectly polarized.
• Refer to the Installation Manual. Have a
qualified electrician ground the appliance
properly.
Igniters sparking but no flame
ignition:
• Gas supply valve is in “OFF”
position.
• Restore gas supply to the unit.
Rangetop will not operate
(lights and surface burners will
not come on):
• No power to the unit. • Check for open circuit breaker.
• Check that power supply line connection
is connected to the proper voltage.
Foods are not cooking
sufficiently:
• Improper cookware.
• Appliance not level.
• Refer to the cookware recommendations
in this Use and Care Guide.
Checklist
Before calling for service, check the following to avoid
unnecessary service charges.
Be sure to check these items first:
• Is there a power outage in the area?
• Is the household fuse blown or the circuit breaker
tripped?
• Is the rangetop disconnected from the electrical
supply?
If the burners do not ignite:
• Are the burner caps properly aligned and seated in
the burner bases?
• Are the burner ports clogged?
• Is a fuse blown or is the circuit breaker tripped?
• Is the manual shut-off valve closed, preventing the
flow of gas?