Use and Care Guide

Page. 29
Before calling for service
Troubleshooting
Symptom Possible cause/s Remedy
Intermittent igniter sparking: • Ceramic igniter is wet or dirty.
• Burner ports are clogged.
• Carefully dry or clean the igniter.
• Clean ports on burner cap with a wire, a
ne
edle or straightened paper clip.
More than four clicks of igniter
before lighting:
• Improper fit of burner cap onto
bur
ner base.
• Align burner cap properly on burner
base.
Constant igniter sparking: • Appliance is not properly
grou
nded.
• Electrical power supply is
incorrectly polarized.
• Refer to the Installation Manual. Have a
q
ualified electrician ground the appliance
properly.
Igniters sparking but no flame
ignition:
• Gas supply valve is in “OFF”
position
.
• Restore gas supply to the unit.
Rangetop will not operate
(lights and surface burners will
not c
ome on):
• No power to the unit. • Check for open circuit breaker.
• Check that power supply line connection
is
connected to the proper voltage.
Foods are not cooking
sufficiently:
• Improper cookware.
• Appliance not level.
• Refer to the cookware recommendations
in
this Use and Care Guide.
Checklist
Before calling for service, check the following to avoid
unnecessary service charges.
Be sure to check these items first:
• Is there a power outage in the area?
• Is the household fuse blown or the circuit breaker
t
ripped?
• Is the rangetop disconnected from the electrical
su
pply?
If the burners do not ignite:
• Are the burner caps properly aligned and seated in
th
e burner bases?
• Are the burner ports clogged?
• Is a fuse blown or is the circuit breaker tripped?
• Is the manual shut-off valve closed, preventing the
flow of gas?