Use and Care Guide

Faults – what to do? en-us
27
Dispenser
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Ice is being produced and dispensed but no water.
Fault with the appliance. Call customer service.
~ "Customer service" on page 28
Dispenser not working.
Controls for dispenser panel lock are locked (child lock). Unlock controls for dispenser panel lock.
Ice cubes may freeze together and block the dispenser or the ice
maker.
1. Open the door. Check inside whether ice cubes are stuck in the
dispenser.
2. If the dispenser is not blocked, carefully pull the ice cube container
out.
CAUTION
A full ice cube container is heavy!Use both hands and proceed
slowly.
3. Remove the ice cubes which are frozen together.
After switching on or removing many ice cubes, there will be too few
in the ice cube container.
It takes around 24 hours for an empty ice cube container to fill up.
Water tank is filling up. When used for the first time, the water tank takes around 2 minutes to
fill up.
Low water pressure. Only connect appliance to pipes with sufficient water pressure.
The water filter/particle filter is blocked or needs to be replaced. Replace water filter / clean particle filter.
The ice maker is not functioning.
Ice cube production is switched off. Switch on ice cube production.
Freezer compartment is too warm. Set the temperature lower.
~ "Operating the appliance" on page 14
Ice cube container is not properly inserted. Insert ice cube container fully.
Ice maker without power. Call customer service.
~ "Customer service" on page 28
No water supply. Check water connection and contact technician if necessary.
Low water pressure. Only connect appliance to pipes with sufficient water pressure.
Kink in water hose. Turn off water supply, straighten out kink. Replace water hose, if nec-
essary.
Too few or deformed ice cubes, water pressure lower than usual.
After switching on or removing many ice cubes, there will be too few
in the ice cube container.
It takes around 24 hours for an empty ice cube container to fill up.
Low water pressure. Only connect appliance to pipes with sufficient water pressure.
The water filter/particle filter is blocked or needs to be replaced. Replace water filter / clean particle filter.
Freezer compartment is too warm. Set the temperature lower.
~ "Operating the appliance" on page 14
Water is leaking out of the appliance.
Water connection is not tight. Check if the connections are fastened firmly and the water hose is
undamaged.
If the water hose is damaged, contact customer service and have it
replaced. Replacement must be performed by customer service or a
similarly qualified person only.Use original parts supplied by the man-
ufacturer only.