Operation Manual

WIRELESS COLOUR VIDEO INTERCOM WITH
VIDEO SURVEILLANCE OPTION
EN
18
F - FAQ
Ifyourproblemisnotcoveredbelow,pleasecontactourtechnicalsupportdepartment.
Symptoms Possible causes Solutions
The system does not turn on
Theadapterisnotconnectedto
themains/tothemonitor(DC IN,
ontherightsideofthemonitor).
Checkthatallthepowercables
areproperlyconnected.
Themonitorbatterydoesnot
haveenoughcharge.
Connectthemainsadaptertothe
monitor.
Memory card not found ("SD
ERR" message)
Memorycardnotfoundor
defective.
•Checkthatthecardhasbeen
correctlyinsertedandformatted
•Replacethecard
•Checkthatthememorycardis
compatible
Audio//video communication is
not working
Date and time are incorrect on
the recordings or on the live
picture
Powersupplynotconnected
Dateandtimehavenotbeenset.
Dateandtimeerasedafterthe
monitorexperiencesanextended
lossofpower.
Checktheconnectionsforthe
monitorandtheintercompanel
Pairingnotcarriedout
Carryoutthepairingforthe
intercompanelandthemonitor.
Distancetoogreat,interferenceor
toomanyobstaclesbetweenthe
cameraandthemonitor.
Movetheintercompaneland/or
bringitclosertothemonitor.
Setthetime
Unintentional alarm when
motion is detected
Thealarmisactivatedinthe
monitor.
Gothemainmenu,accessthe
alarmiconusingthefollowing
touchkeys:Thisiconmustbeset
toOFF.
Nothing is recorded when a call
is made from the intercom panel
Memorycardhasnotbeen
insertedinthemonitor.
•Checkthatthecardhasbeen
correctlyinsertedandformatted
•Replacethecard
Nothing is recorded when a call
is made from the intercom panel
Memorycardhasnotbeen
insertedinthemonitor.
•Checkthatthecardhasbeen
correctlyinsertedandformatted
•Replacethecard
Nothing is recorded when
motion is detected by an
additional camera
(ref. 512167)
Recordingdeactivated.
Sensitivitysetincorrectly.
SetrecordingtoMforthecorrect
timeband
Activate/correctthesettingfor
motiondetectionsensitivity