Operation Manual
WIRELESS COLOUR VIDEO INTERCOM WITH
VIDEO SURVEILLANCE OPTION
EN
18
F - FAQ
Ifyourproblemisnotcoveredbelow,pleasecontactourtechnicalsupportdepartment.
Symptoms Possible causes Solutions
The system does not turn on
Theadapterisnotconnectedto
themains/tothemonitor(DC IN,
ontherightsideofthemonitor).
Checkthatallthepowercables
areproperlyconnected.
Themonitorbatterydoesnot
haveenoughcharge.
Connectthemainsadaptertothe
monitor.
Memory card not found ("SD
ERR" message)
Memorycardnotfoundor
defective.
•Checkthatthecardhasbeen
correctlyinsertedandformatted
•Replacethecard
•Checkthatthememorycardis
compatible
Audio//video communication is
not working
Date and time are incorrect on
the recordings or on the live
picture
Powersupplynotconnected
Dateandtimehavenotbeenset.
Dateandtimeerasedafterthe
monitorexperiencesanextended
lossofpower.
Checktheconnectionsforthe
monitorandtheintercompanel
Pairingnotcarriedout
Carryoutthepairingforthe
intercompanelandthemonitor.
Distancetoogreat,interferenceor
toomanyobstaclesbetweenthe
cameraandthemonitor.
Movetheintercompaneland/or
bringitclosertothemonitor.
Setthetime
Unintentional alarm when
motion is detected
Thealarmisactivatedinthe
monitor.
Gothemainmenu,accessthe
alarmiconusingthefollowing
touchkeys:Thisiconmustbeset
toOFF.
Nothing is recorded when a call
is made from the intercom panel
Memorycardhasnotbeen
insertedinthemonitor.
•Checkthatthecardhasbeen
correctlyinsertedandformatted
•Replacethecard
Nothing is recorded when a call
is made from the intercom panel
Memorycardhasnotbeen
insertedinthemonitor.
•Checkthatthecardhasbeen
correctlyinsertedandformatted
•Replacethecard
Nothing is recorded when
motion is detected by an
additional camera
(ref. 512167)
Recordingdeactivated.
Sensitivitysetincorrectly.
SetrecordingtoMforthecorrect
timeband
Activate/correctthesettingfor
motiondetectionsensitivity