Verizon Digital Cordless Telephone T1960 USER GUIDE R9
Welcome To Your Verizon T1960 Digital Cordless Telephone With Graphical Color Display • Large, easy to read color graphics screen • Caller-ID and Caller-ID With Call Waiting Lets you see who is calling and keeps track of unanswered calls • Voicemail indicator on base and handset Lets you know when you have voicemail in your voicemail box • One button access for Voicemail • Special access to Network Services such as Call Waiting Deluxe, Directory Assistance, Repeat Dialing, Call Forwarding • 150 Name and
Important Instructions & Information 3 Important Instructions & Information This User Guide provides you with all the information you need to get the most from your phone. You must first set up your phone before you can use it. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages.
Important Instructions & Information Important Safety Instructions To reduce the risk of fire, electric shock or injury when using your telephone equipment, basic safety precautions should always be followed: 1. Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink, laundry tub, or in a wet basement, or near a swimming pool. 2. Avoid using the telephone (other than a cordless type) during an electrical storm.
Important Instructions & Information Battery Safety Instructions CAUTION: Risk of Explosion if the Batteries are Replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions. 1. Use only the following type and size handset batteries: DC 1.2V, 750 mAh, NiMH (Nickel Metal Hydride), AAA size batteries (2 per handset). 2. When inserting the batteries into the product, the proper polarity or direction must be observed.
Important Instructions & Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switch Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by the Administrative Council for Terminal Attachments (ACTA). 1.
Important Instructions & Information 7 Interference Information This device complies with part 15 of the FCC rules and regulations. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesirable operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
In This Guide Important Instructions & Information ________________ 3 Getting Started _________________________________ 12 Location .........................................................................12 Setting Up ......................................................................13 Handset to Base Registration.........................................14 Range Indicator..............................................................14 Setting the Date and Time .......................................
In This Guide Add Entry from a Call List ............................................27 Dial.................................................................................28 Edit Names and Numbers ..............................................28 Delete an Entry ..............................................................28 Add A Ringtone .............................................................28 Verizon Calling Features _________________________ 29 Managing Your Calls...............................
In This Guide Access Call Lists Via the Menu.....................................43 Call Lists Options ..........................................................44 Dial a Selected Entry .....................................................45 Delete Calls List.............................................................46 T1960 Melody Settings __________________________ 47 Handset Ringtone...........................................................47 Handset Ringer Volume..................................
In This Guide (This Page Left Intentionally Blank) R9 11
Getting Started Getting Started Location You need to place your T1960 within 6 feet of the AC power outlet and telephone socket so that the cables will reach. Make sure it is at least 3 feet away from other electrical and metal appliances to avoid interference issues. Your T1960 works by sending radio signals between the handset and base. The strength of the signal depends on where you locate the base.
Getting Started Battery performance When the batteries are fully charged the battery indicator will display green bars. To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 16 hour charge). Please note however, that new NiMH batteries do not reach full capacity until they have been in normal use for several days.
Getting Started Handset to Base Registration The handset is pre-registered to the base as ‘Handset 1’. For information regarding registering additional handsets to the base see page 50. Range Indicator The symbol on your handset display indicates when you are in range of the base. If the symbol flashes and you hear a warning beep, you are out of range and will need to move closer to the base.
Getting Started If you have purchased additional handsets: Ensure the charger is connected to the AC power outlet at all times. On each charger: 1. Connect the AC power adapter to the charger. 2. Plug the AC power adapter into an electrical wall outlet. On each additional handset: 3. Insert the 2 x AAA NiMH batteries supplied into the handset, paying attention to the polarity (See page 13). Slide the battery compartment cover into place. 4.
Getting To Know The T1960 Getting To Know The T1960 The Handset Navigation Keys Scroll / Dialed Calls List Scroll through options. From the idle display, press the ‘up’ button to open the “Dialed Calls” list. Right “Soft Menu2”Key On-Screen Options From the idle display, open the phone book “Names” and select the options shown on the screen. (pages 18 & 19) Left “Soft Menu1” Key On-Screen Options Open the menu and select an option.
Getting To Know The T1960 The Base R9 17
Getting To Know The T1960 The Display The handset idle display is shown below R9
Getting To Know The T1960 19 The Menu Map The menu option icons are accessed by pressing the MENU (SOFT MENU1 key) from the idle display.
Getting To Know The T1960 Navigating The Menu Your T1960 has a menu system that is easy to use. Each menu leads to a list of options. When the handset is in standby, press the to open the main Menu option button menu. Press the to scroll to the menu option you want, then press OK . For example to change the handset ringer volume for intercom calls: 1. Press Menu then scroll then press OK. 2. Scroll OK.
Using The T1960 21 Using The T1960: Simple and Easy Answer a Call If Auto-Talk is ‘On’ (default, see page 38), and the handset is ringing while in the base or charge cradle, simply pickup the handset and the phone will answer the call automatically. If the handset is not in the charge cradle, or Auto-Talk is ‘Off’, press to answer the call. Providing you have subscribed to your network’s Caller-ID service, the caller’s number and name is displayed after the first ring.
Using The T1960 Speakerphone Speakerphone lets you talk to your caller without holding the handset to your ear. It also enables other people in the room to listen to both sides of your conversation. Making a speakerphone call 1. Press (i.e., press 2 times for speakerphone mode). Dial the number. Your call can be heard over the handset’s loudspeaker. 2. To switch back to the handset at any again (i.e., time, press switches between handset and speakerphone mode). 3. Press to end the call.
Using The T1960 Answer a call in speakerphone When the phone rings: Press , short pause, then press again (i.e., press 2 times for speakerphone mode). The sound comes through the handset loudspeaker. If you want to switch the call to the handset earpiece, press . If Auto-talk is ‘On’ (default, see page 38), and the handset is ringing while in the base or charge cradle, simply lift up the handset and then press to enable the speakerphone.
Using The T1960 Paging You can use the button on the base to page all registered handsets to locate a missing handset. 1. Press on the base. The handset(s) ring. The display shows Paging. You cannot make any calls, including 911 emergency calls, while the User Set 2. Press again, or press any button on the handset, to stop the handsets ringing. keypad is locked.
Using The T1960 Intercom Calls If you have two or more T1960 handsets registered to your base, you can make intercom calls between the handsets without using the telephone line. Two handsets can be engaged in an intercom call while a third handset is making a regular telephone call. Call Another Handset 1. Press want to call. (INTERCOM) then the handset number (1-5) you 2. Press on the called handset to answer the intercom call. 3. Press to end the intercom call.
Using The T1960 Transfer a Call You can transfer a caller (a regular telephone call) to another handset. During the call: 1. Press (INTERCOM) to put your call on hold. 2. Enter the handset number (1-5) you want to transfer the call to. 3. When the other handset answers you can tell them they have a call, then press . The call is then transferred. If the other handset does not answer, or you decide not to transfer the call, press resume talking to your caller.
T1960 Phonebook (Names) Name Display When the last 7 digits of a received Caller-ID telephone number matches the last 7 digits of a number in the Phonebook, the name associated with that number in the Phonebook will be displayed instead of the name received by Caller-ID. Writing tips Use the keypad letters to enter names. (INTERCOM) Use to switch between upper and lower case letters.
T1960 Phonebook (Names) Dial 1. Press Names then scroll or to the name you want or use the keypad to enter the first letter of the name (e.g. press four times for names beginning with ‘S‘), then scroll to the desired name if there is more than one ‘S‘ entry. 3. Press to dial the number associated with the selected name. Edit Names and Numbers or to the name you want to 1. Press Names then scroll edit, then press Options. Scroll to Edit or Delete then press OK. Edit Entry is highlighted. Press OK.
Verizon Calling Features CALLER-ID Information Sometimes the number and / or name information is not sent by the network. In this case you will see: • BLOCKED CALL When the caller has chosen to not send (block) their caller information. • BLOCKED NUMBER or NAME When only the number or name has been blocked. UNKNOWN CALLER • When caller information is not available in the network. • UNKNOWN NUMBER or NAME When only the number or name is not available.
Verizon Calling Features Call Waiting The Verizon Call Waiting service provides you with a special alerting tone when a caller is trying to call you while you are already on a call. You can press the ‘FLASH’ button to put the current call on hold and speak with the Call Waiting caller. Pressing the ‘FLASH’ button again will toggle the call between the original caller and the Call Waiting caller.
Verizon Calling Features If You Forget a Waiting Call It is possible you may have a call on hold (waiting) and finish your conversation with one caller and hang up. In this case, the phone should ring again with the call from the waiting caller. CALL WAITING DELUXE Menu Activation You may or may not have the Call Waiting Deluxe service available on your telephone line. You can turn the Call Waiting Deluxe menu pop-up On or Off to match your telephone services.
Verizon Calling Features CALL WAITING STATE The following options are available during the Call Waiting State. To see all options press or then press OK when the option you want is highlighted: • Answer Used to answer the new call and put the current call on hold. This changes the menus to the ‘Held State’ (see page 33). • Please Hold The network will send a message to the CIDCW caller asking to please wait on the line. This puts the CIDCW call on hold allowing you to answer the call when you are ready.
Verizon Calling Features HELD STATE Information When Answer or Please Hold is selected in response to a CIDCW call, the Call Waiting Deluxe service is then in the Held State. This means that one caller is on hold while you are connected to the other caller. The Held State options are: Return to held call Drop & Return to cal Conference CONFERENCE STATE Information When Conference is selected in response to a CIDCW call, the Call Waiting Deluxe service is then in the Conference State.
Verizon Calling Features VOICEMAIL Information Voicemail is a network service that will take voice messages from callers when you are not home, when you are already on a call and the line is busy, or when you do not wish to answer the telephone. This is similar to an answering machine. Unlike an answering machine though, the voicemail service will also take messages from callers that call when you are using the telephone line. This is a very useful feature that an answering machine cannot provide.
Verizon Calling Features 35 Voicemail Access Number The Voicemail system has an access number to retrieve your messages. The default number is *98 (default number preprogrammed into the T1960) which is the access number for most systems. To change the access number: 1. Press Menu then use OK. to select Calling Features. Press 2. Press or to highlight VoiceMail Access #. Press OK. You will see the present setting and the Clear option to change the number.
Verizon Calling Features VERIZON SERVICES Optional Calling Features Directory assistance Dials 411 when selected. Fast access to Verizon Optional Calling Feature services which are designed to save you time and make connecting a call easier. The T1960 includes a Calling Feature menu to have the codes for these services dialed for you so you do not have to remember the code for each service. Call return Dials *69 when ‘On’ is selected.
T1960 Handset Settings T1960 Handset Settings Make your phone work the way you want The Handset menu lets you set preferences for each handset. Handset Name To change the handset name (default = Handset): to select 1. Press Menu, then use Handset menu then press OK. 2. Handset Name is highlighted. Press OK. 3. Press Clear several times to erase the current name. Enter the new handset name you want using the keypad 1-9, 0 keys (see sidebar on page 27). If you make a mistake press Clear.
T1960 Handset Settings Menu Color You can select Blue, Green or Red: to select 1. Press Menu, then use Handset menu. Press OK. 2. Scroll to Menu Color then press OK. 3. Scroll or to highlight the color you want then press Save. 4. Press and hold Back to return to standby. AUTO TALK Information The default is On. Setting Auto Talk = On will make the handset automatically answer the incoming call when the handset is ringing and lifted from the base or charger.
T1960 Handset Settings Area Codes Set the Local and Regional Are Codes: 1. Press Menu, then use Handset Press OK. 2. Scroll to select to Area Codes. Press OK. or to highlight Local 3. Press Area Code or Regional Area Code. Press OK. 4. Enter the 3-digit number. If you make a mistake press Clear. Press OK to confirm. 5. Press and hold Back to return to standby.
T1960 Handset Settings Beep Tones Beep Tones Information The default is On. The T1960 will play a tone when a key is pressed, Battery low is detected, and Out of range is detected. You can turn off the beep tones for Key press, Low Battery, or Out Of Range. The default is On. To change this setting: 1. Press Menu, then use Handset Press OK. 2. Scroll to select to Beep tones. Press OK. 3. Press or to highlight Key beep, Low battery, or Out of range. Press OK. 4. Press or On. Press OK.
T1960 Base Settings T1960 Base Settings You Have The Controls Base Ringtone Choose from 5 ringer tones and melodies: to select 1. Press Menu then use Base Settings Press OK. 2. Press OK to select Base Ringtone. or or to select the 3. Scroll Ringtone you want. As you highlight each option, you hear a quick sample of the ringing melody. 4. Press OK to set the selected Ringtone. Base Volume There are five ringer volume levels and Off: 1. Press Menu then use to select Base Settings Press OK.
T1960 Base Settings HANDSET PRIORITY Information Normally, if you have more than one handset registered to your base, they all ring at the same time. However, you can set one of them to ring before the others, so that calls can always be answered at one handset first. Protecting your settings When entering a PIN the digits are shown as asterisks. Keep track of your PIN If you change the System PIN, keep a record of the new number by writing in the space provided on the last page of this User Guide.
T1960 Call Lists 43 T1960 Call Lists Managing Telephone Numbers The T1960 allows you to review your Received Calls and Dialed Calls, and to delete calls from the call lists. You can also select a caller from one of the lists to call back, or add an entry to the Phonebook. Access Call Lists Via the Menu 1. Press Menu, Calls Lists is highlighted. Press OK to enter the Calls Lists. 2. Scroll or to highlight and select Received calls, Dialed calls or Delete Calls List. Press OK to enter. 3.
T1960 Call Lists Another Way To Access The Call Lists To access the Received Calls or Dialed Calls list using the navigation buttons from the idle display: 1. When a call is highlighted from a call list, select Options, then press or to highlight your choice of: Call – To dial or format and dial a selected phone number. Delete – To delete the list entry. Add Entry – To create an entry in the phonebook. You can add or edit a name then press OK, or to store the displayed name press OK.
T1960 Call Lists 45 Dial a Selected Entry From the Received Calls list: 1. Press entry. or to scroll through the list and highlight an 2. Press . The T1960 will dial the displayed number. OR If the Area code has been set, you may need to format the number for correct dialing, under some circumstances. To format a number: 1. Press Options then select Call and OK to display the number. 2.
T1960 Call Lists 46 Delete Calls List You can completely delete one or all of the calls lists: 1. Press Menu, Calls Lists is highlighted. Press OK to enter the Calls Lists. 2. Scroll or to Delete Calls List then press OK. Scroll to select the list(s) you want to delete: Received calls (Incoming calls) Dialed calls (Outgoing calls made) All Calls (All calls for the two call lists above) 3. Press OK. 4. Press Yes to delete or No to cancel.
T1960 Melody Settings RINGTONE Information You can choose from 10 different melodies for external (regular) or internal (intercom) calls. 47 T1960 Melody Settings Handset Ringtone To set the Handset Ringtone: The default Ringtone for external calls is Melody 10. 1. Press Menu, then use Melody. Press OK. The default Ringtone for internal calls is Melody 5. 2. Ringtone is highlighted. Press OK. Press to select External Calls or or Internal Calls. Press OK.
T1960 Time Settings *IMPORTANT If you have subscribed to your network’s Caller-ID service the date and time will be set automatically when you receive your first call and you will not need to set the date and time manually, although this is an option. However the Date and Time will be updated whenever a CallerID is received.
T1960 Time Settings 49 Use Your Phone as an Alarm Clock. You can use the T1960 as an Alarm clock. You can have a different alarm setting for each handset registered to the base. The alarm rings only at the handset programmed, not at the base or any other handset. Set Alarm 1. Press Menu then use 2. Press to select Time Settings. Press OK. to highlight Alarm then press OK. 3. Press OK to select On/Off.
Additional Handsets and Bases Information You can create phonebook entries and adjust some handset settings such as ringer melody and volume on an unregistered handset or out of range handset. IMPORTANT Before registration, make sure the handset batteries are fully charged and that you are close to the base. Additional Handsets and Bases Expanding your system is easy. Up to Five handsets can be registered and operated from one T1960 base.
Additional Handsets and Bases Register Handset with an Additional Base To register the handset with another base: First, on the base: 1. Press and hold until you hear the base “beep-beep”. Next on the handset: 2. Press Menu then scroll to Registration then press OK. 3. Register Handset is highlighted. Press OK. to select the base, e.g., 4. Scroll Base 2. Press OK. 5. Enter the selected base’s System PIN (originally 0000). Press OK. 6. The handset will search for the base. This may take up to a minute.
Additional Handsets and Bases DE-REGISTER HANDSET Information A registered handset cannot be de-registered by itself, it must be deregistered from another handset. Example: If there are three handsets registered with a base, (Handset 1, Handset 2, and Handset 3) and you wish for Handset 2 to be deregistered. Then you must use Handset 1 or Handset 3 to de-register it. De-register a Handset You can use one handset to de-register another handset from the same base. 1. Press Menu then scroll Registration.
T1960 Troubleshooting Tips 53 T1960 Troubleshooting Tips Need Help? If you have any problems setting up or using your Verizon T1960 telephone, please contact the Thomson product support center at: 1-800-448-0329 Caller ID Problem & Solution Caller ID “Incomplete Data” message • The unit displays this message if it detects anything other than valid Caller ID information after a ringing signal.
Troubleshooting Tips Telephone Problem & Solution Base power LED is not on • Make sure the base is connected to a working non-switched electrical outlet. • Make sure the power cord is properly connected to the base in the correct jack. No display on handset and base power LED is On • Are the handset batteries fully charged? Charge the batteries for 16 hours or replace the batteries. • Make sure the batteries are properly installed.
General Information System Pin Number: Default = 0000 R9 55
