CABLE SATELLITE TELECOM TERRESTRIAL TWG870 - Wireless Voice Gateway User manual
i Illustrations contained in this document are for representation only.
Table of Contents CAUTION CAUTION Disconnect power before To ensure reliable operation and to prevent servicing. overheating, provide adequate ventilation for this modem and keep it away from heat sources. Do not locate near heat registers or other This device is intended for heat-producing equipment. Provide for free air indoor operation only. flow around the Wireless Voice Gateway and its Telephone jacks Line 1 power supply. and Line 2 must not be connected to outside wiring.
Table of Contents (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical. Euro-PacketCable and Euro-DOCSIS compliant This product was designed according to Euro-PacketCable Specifications, Euro-DOCSIS Specifications and Data over Cable Service Interface Specifications.
List of Figures Chapter 1: Connections and Setup ........................................................................................... 5 Introduction ............................................................................................................................ 5 Wireless Voice Gateway Features ....................................................................................... 5 What’s on the CD-ROM ......................................................................................
List of Figures Gateway – Status Web Page Group ......................................................................................... 26 1. Software ...................................................................................................................... 26 2. Connection.................................................................................................................. 27 3. Password .............................................................................................
List of Figures 1. Basic ........................................................................................................................... 49 Gateway – Wireless Web Page Group ...................................................................................... 50 To set the basic configuration for the wireless features, please click Radio item from the Wireless menu .... 51 2. 802.11b/g Security .....................................................................................................
List of Figures Frequently Asked Questions ............................................................................................ 79 Service Information ................................................................................................................ 83 Glossary ................................................................................................................................ 84 4 Illustrations contained in this document are for representation only.
Chapter 1: Connections and Setup Chapter 1: Connections and Setup Introduction Wireless Wireless Voice Gateway Features • High Speed Data Service Solution • EuroDOCSIS 3.0 cable modem, dual-mode (DOCSIS / EuroDOCSIS) • Giga Ethernet router with 4x Standard RJ-45 connectors for 10/100/1000Mbps.
Chapter 1: Connections and Setup What’s on the CDCD-ROM Insert the Wireless Voice Gateway CD-ROM into your CD-ROM drive to view troubleshooting tips, the internal diagnostics, and other valuable information.
Chapter 1: Connections and Setup Computer Requirements For the best possible performance from your Wireless Voice Gateway, your personal computer must meet the following minimum system requirements (note that the minimum requirements may vary by cable companies): IBM PC COMPATIBLE MACINTOSH** CPU Pentium preferred PowerPC or higher System RAM 16MB (32MB preferred) 24MB (32MB preferred) Operating System Windows* NT / 2000 / Me / XP / Vista / Windows 7, Linux Mac OS** 7.6.
Chapter 1: Connections and Setup Wall Mounting This article will show the user through the process of wall-mounting the Wireless Gateway The Adapter has two wall-mount slots on its back panel. Two screws are needed to mount the Adapter. To do this: 1. Ensure that the wall you use is smooth, flat, dry and sturdy and use the 2 screw holes which are 101.6 mm apart from each other. 2. Fix the screws into wall, leaving their heads 3 mm (0.12 inch) clear of the wall surface. 3.
Chapter 1: Connections and Setup push the unit on to the wall and move it downwards to secure. 9 Illustrations contained in this document are for representation only.
Chapter 1: Connections and Setup Wireless Voice Gateway Overview Front Panel The following illustration shows the front panel of the Wireless Voice Gateway: The LEDs on the front panel are described in the table below (from left to right): Internet Ethernet Power USB Wireless Tel 1 DS ON ON US Online ON ON ON 0.25 second ON FLASH FLASH FLASH 3 Tel 2 1 2 ON ON ON ON ON X ON ON X X X X X X X X Description 4 Power on 0.
Chapter 1: Connections and Setup Internet Ethernet Power USB Wireless Tel 1 DS US Online 1 2 3 Tel 2 Description 4 Wait registration with all DS and all US – FLASH FLASH FLASH FLASH X X X X X X X X Lights Flash sequentially from the right to left Minimum duration 3 seconds From 1 to 4 DS, from 1 to 4 LEDs are ON.
Chapter 1: Connections and Setup rear Panel A TEL1 & TEL2 2x Telephony RJ-11 connectors B ETHERNET 1 2 3 4: 4x Ethernet 10/100/1000 Mbps RJ-45 connectors C USB Host: 1x USB 2.
Chapter 1: Connections and Setup Relationship among the Devices This illustration shows a cable company that offers Euro-DOCSIS- and Euro-PacketCable-compliant voice/data services. What the Modem Does The Wireless Voice Gateway provides high-speed Internet access as well as cost-effective, toll-quality telephone voice and fax/modem services over residential, commercial, and education subscribers on public and private networks via an existing CATV infrastructure.
Chapter 1: Connections and Setup What the Modem Needs to Do Its Job The Right Cable Company: Make sure your local cable company provides data services that use cable TV industry-standard Euro-DOCSIS compliant and Euro-PacketCable compliant technology. The Internet/Telephony Service Provider (ISP/TSP): Your cable company provides you access to an Internet Service Provider (ISP) and Telephony Service Provider (TSP).
Chapter 1: Connections and Setup Note: It is important to supply power to the modem at all times. Keeping your modem plugged in will keep it connected to the Internet. This means that it will always be ready whenever you need. Important Information Your cable company should always be consulted before installing a new cable outlet. Do not attempt any rewiring without contacting your cable company first.
Chapter 1: Connections and Setup Connecting the Wireless Voice Gateway to a Single Computer This section of the manual explains how to connect your Wireless Voice Gateway to the USB or Ethernet port on your computer and install the necessary software. Please refer to Figure 1 to help you connect your Digital Cable Modem for the best possible connection. Attaching the Cable TV Wire to the Wireless Voice Gateway 1. Locate the Cable TV wire. You may find it one of three ways: a.
Chapter 1: Connections and Setup Fig. 1: Basic Home Wiring 17 Illustrations contained in this document are for representation only.
Chapter 1: Connections and Setup Important Connection Information The Wireless Voice Gateway supports Ethernet and USB connections simultaneously. Below are important points to remember before you connect the Wireless Voice Gateway. For Ethernet connections, go to page 15. For telephone and fax connections, go to page 17. If you do not want to use the CD-ROM, follow instructions 1 through 5 to connect the Wireless Voice Gateway to the USB port on your computer.
Chapter 1: Connections and Setup Ethernet Connection to a Computer Make the connection to the modem in the following sequence: 1. Connect one end of the coaxial cable to the cable connection on the wall, and the other end to the CABLE jack on the Wireless Voice Gateway. 2. Connect the plug from the AC power supply into the POWER AC ADAPTER jack on the Wireless Voice Gateway, and plug the power supply into an AC outlet. Note: Use only the power supply that accompanied this unit.
Chapter 1: Connections and Setup Connecting More Than A Computer to the Wireless Voice Gateway If you need to connect more than one computer to the Wireless Voice Gateway, simply connect the computers to an Ethernet port on the rear panel. Fig.4: Multiple-PC Connection Note: You may need to check with your service provider in order to connect multiple computers.
Chapter 1: Connections and Setup dial tone, then dial the desired number. For services such as call waiting, use the hook switch (or FLASH button) to change calls. The following procedures describe some of the possible connection schemes for using telephony devices with the Wireless Voice Gateway. 1. Connect a standard phone line cord directly from the phone (fax machine, answering machine, caller ID box, etc.) to one of the LINE jacks on the Wireless Voice Gateway. 2.
Chapter 1: Connections and Setup Fig. 5: Phone/Fax Connection Turning on the Wireless Voice Gateway If there is no lighted LEDs on the front panel, check the power on/off switch position on the back panel of Wireless Gateway: it must be ”ON” = “1”. After installing the Wireless Voice Gateway and turn it on for the first time (and each time the modem is reconnected to the power), it goes through several steps before it can be used.
Chapter 1: Connections and Setup If both DS and US LEDs are flashing sequentially, it means the Wireless Voice Gateway is automatically updating its system software. Please wait for the lights to stop flashing. You cannot use your modem during this time. Do not remove the power supply, switch off (on/off switch) or reset the Wireless Voice Gateway during this process. 23 Illustrations contained in this document are for representation only.
Chapter 2: WEB Configuration To make sure that you can access the Internet successfully, please check the following first. 1. Make sure the connection (through Ethernet or USB) between the Wireless Voice Gateway and your computer is OK. 2. Make sure the TCP/IP protocol is set properly. 3. Subscribe to a Cable Company. Accessing the Web Configuration The Wireless Voice Gateway offers local management capability through a built in HTTP server and a number of diagnostic and configuration web pages.
Chapter 2: WEB Configuration Outline of Web Manager The main screen will be shown as below. Fig. 7 Main Menu: the hyperlinks on the top of the page, including Gateway, VoIP and several sub-menu items Title: the sidebar on the left side of the page indicates the title of this management interface, e.g.
Chapter 2: WEB Configuration Warning message to change the password At your first connection or while the password is the default one, a warning message is displayed on the top banner of each Web configuration page. We want to encourage you to change the password in order to enforce the security of your modem. Please refer to the chapter “Password” page 28 for more information. Gateway – Status Web Page Group 1. Software The information section shows the hardware and software information about your gateway.
Chapter 2: WEB Configuration Fig. 8 2. Connection This page reports current connection status containing startup procedures, downstream and upstream status, CM online information, and so on. The information can be useful to your cable company’s support technician if you’re having problems. 27 Illustrations contained in this document are for representation only.
Chapter 2: WEB Configuration Fig. 9 3. Password Forcing end user to change the password Upon access to the web pages on the CPE side of the router, if the user has not changed the default web password, a warning message must be displayed in the top banner of the web interface such as being visible while accessing any tabs. This warning message informs the user that the default password must be changed: In the second sentence, “here” is a hyperlink to the password setting page.
Chapter 2: WEB Configuration - The password warning message is no more displayed on the banners once the default password has been replaced by a new one. At your first connection or while the password is the default one, a warning message is displayed on the top banner of each Web configuration page. We want to encourage you to change the password in order to enforce the security of your modem. The password can be a maximum of 8 characters and is case sensitive.
Chapter 2: WEB Configuration If the password is no accepted, an error message is displayed: Click on try again. 4. Diagnostics This page offers basic diagnostic tools for you to utilize when connectivity problems occur. When you ping an Internet device, you send a packet to its TCP/IP stack, and it sends one back to yours. To use the ping Test, enter the information needed and press Start Test; the Result will be displayed in the lower part of the window.
Chapter 2: WEB Configuration Fig. 11 5. Event Log This page displays the contents of the SNMP event log. Press “Clear Log” button to clear the logs. 31 Illustrations contained in this document are for representation only.
Chapter 2: WEB Configuration Fig. 12 6. Initial Scan To speed up the modem’s first time startup, enter known downstream frequency and/or upstream channel ID information here. Then click “Apply and Reboot” button to start scanning the cable network beginning with the values supplied here. The value is provided in Hertz. So for 562 MHz, you must type: 562000000 32 Illustrations contained in this document are for representation only.
Chapter 2: WEB Configuration Fig. 13 7 Backup/Restore Backup/Restore Settings : This page allows you to save your current settings locally on your PC, or restored settings previously saved.The file name is “GatewaySettings.bin”. Fig 14 33 Illustrations contained in this document are for representation only.
Chapter 2: WEB Configuration Gateway – Network Web Page Group 1. LAN LAN You can activate the DHCP server function for the LAN on this page. With this activated function, • your cable company’s DHCP server provides one IP address for your gateway, • and your gateway’s DHCP server provides IP addresses, starting at the address you set in IP Address on the LAN page, to your PCs. A DHCP server leases an IP address with an expiration time.
Chapter 2: WEB Configuration Fig. 15 2. WAN You can configure the optional internal DHCP server for the WAN on this page. This can be required by some ISP providers. Select different WAN Connection Type will lead to different contents. Take the WAN connection type-DHCP for example, you can release and renew the WAN lease by pressing the buttons. You can enter a spoofed MAC address that causes your gateway networking stack to use that MAC address when communicating instead of the usual WAN MAC address, e.
Chapter 2: WEB Configuration Fig. 16 3. Computers This page displays the status of the DHCP clients and current system time. You can cancel an IP address lease by selecting it in the DHCP Client Lease Info list and then clicking the Force Available button. If you do so, you may have to perform a DHCP Renew on that PC, so that it can obtain a new lease. Fig. 17 36 Illustrations contained in this document are for representation only.
Chapter 2: WEB Configuration 4. DDNS - Dynamic DNS service This page allows to setup for Dynamic DNS server. Fig 18 37 Illustrations contained in this document are for representation only.
Chapter 2: WEB Configuration 5. Time server This page allows configuration and display of the system time obtained from network servers via Simple Network Time Protocol. The system has to be reset for any changes to take effect. Fig 19 38 Illustrations contained in this document are for representation only.
Chapter 2: WEB Configuration Gateway – Advanced Web Page Group 1. Options This page allows you to enable/disable some features of the Wireless Voice Gateway. Fig. 20 WAN Blocking prevents others on the WAN side from being able to ping your gateway. With WAN Blocking enabled, your gateway will not respond to pings it receives, effectively “hiding” your gateway. Ipsec PassThrough enables IpSec type packets to pass WAN LAN.
Chapter 2: WEB Configuration Multicast Enable enables multicast traffic to pass WAN LAN. You may need to enable this to see some types of broadcast streaming and content on the Internet. UPnP Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
Chapter 2: WEB Configuration Fig. 19 4. Port Filtering This page allows you to enter ranges of destination ports (applications) that you don’t want your LAN PCs to send packets to. Any packets your LAN PCs send to these destination ports will be blocked. For example, you could block access to worldwide web browsing (http = port 80) but still allow email service (SMTP port 25 and POP-3 port 110). To enable port filtering, set Start Port and End Port for each range, and click Apply.
Chapter 2: WEB Configuration Fig. 20 5. Forwarding Forwarding For LAN WAN communications, the gateway normally only allows you to originate an IP connection with a PC on the WAN; it will ignore attempts of the WAN PC to originate a connection onto your PC. This protects you from malicious attacks from outsiders. However, sometimes you may wish for anyone outside to be able to originate a connection to a particular PC on your LAN if the destination port (application) matches one you specify.
Chapter 2: WEB Configuration Fig. 21 6. Port Triggers Some Internet activities, such as interactive gaming, require that a PC on the WAN side of your gateway be able to originate connections during the game with your game playing PC on the LAN side. You could use the Advanced-Forwarding web page to construct a forwarding rule during the game, and then remove it afterwards (to restore full protection to your LAN PC) to facilitate this.
Chapter 2: WEB Configuration Fig. 22 Port Triggering works as follows. Imagine you want to play a particular game with PCs somewhere on the Internet. You make one time effort to set up a Port Trigger for that game, by entering into Trigger Range the range of destination ports your game will be sending to, and entering into Target Range the range of destination ports the other player (on the WAN side) will be sending to (ports your PC’s game receives on).
Chapter 2: WEB Configuration 7. DMZ Host Use this page to designate one PC on your LAN that should be left accessible to all PCs from the WAN side, for all ports. For example, if you put an HTTP server on this machine, anyone will be able to access that HTTP server by using your gateway IP address as the destination. A setting of “0” indicates NO DMZ PC. “Host” is another Internet term for a PC connected to the Internet. Fig. 23 8.
Chapter 2: WEB Configuration Gateway – Firewall Web Page Group 1. Web Content Filtering These pages allow you to enable, disable, and configure a variety of firewall features associated with web browsing, which uses the HTTP protocol and transports HTML web pages. On these pages, you designate the gateway packet types you want to have forwarded or blocked. You can activate settings by checking them and clicking Apply.
Chapter 2: WEB Configuration 2. TOD Filtering Use this page to set rules that will block specific LAN side PCs from accessing the Internet, but only at specific days and times. Specify a PC by its hardware MAC address, and then use the tools to specify blocking time. Finally, click the Apply button to save your settings. Fig. 26 47 Illustrations contained in this document are for representation only.
Chapter 2: WEB Configuration 3. Local Log and Remote Log The gateway builds a log of firewall blocking actions that Firewall has taken.Using the Local Log page lets you specify an email address to which you want the gateway to email this log. You must also tell the gateway your outgoing (i.e. SMTP) email server’s name, so it can direct the email to it. Enable Email Alerts has the gateway forward email notices when Firewall protection events occur. Click E-mail Log to immediately send the email log.
Chapter 2: WEB Configuration Fig. 28 Gateway – Parental Control Web Page Group 1. Basic This page allows you to enable, disable, and configure a variety of firewall features associated with web browsing, which uses the HTTP protocol and transports HTML web pages. On these pages, you designate the gateway packet types you want to have forwarded or blocked. You can activate settings by checking them and clicking Apply.
Chapter 2: WEB Configuration Gateway – Wireless Web Page Group Important: Changes to the wireless web pages should be made from a PC that is hard wired to the gateway, i.e. via Ethernet. The Wireless web pages group enables a variety of settings that can provide secure and reliable wireless communications for even the most demanding tech-savvy user. The Wireless Voice Gateway offers a choice of 802.
Chapter 2: WEB Configuration Security Security secures or scrambles messages traveling through the air between your wireless PCs and the gateway, so they can’t be observed by others. The following minimum security setting changes to factory defaults are recommended. See the 802.11b/g Security Web Page discussion below for details. Data Encryption – Set to WEP (64-bit) PassPhrase – Use this feature to generate security keys 1. 802.
Chapter 2: WEB Configuration Setting Description Value List or Range Default Network Name (SSID) Set the Network Name (also known as SSID) of this network. Up to 32-character string containing ASCII characters with codes between 0x20 and 0x7e THOM-Dxxxxxxx Network Type Select Closed to hide the network from active scans. Select Open to reveal the network to active scans. Open, Closed Open New Channel Select a particular channel on which to operate.
Chapter 2: WEB Configuration Fig. 31 WPA (Wi-Fi Protected Access)/WPA2 /WPA2: /WPA2 It must be used in conjunction with an authentication server such as RADIUS to provide centralized access control and management. It can provide stronger encryption and authentication solution than none WPA modes. WPA2 is the second generation of WPA security WPA-PSK (WPA-Pre-Shared Key) /WPA2-PSK (WPA2-Pre-Shared Key): It is useful for small places without authentication servers such as the network at home.
Chapter 2: WEB Configuration You can choose 64-bit or 128-bit according to your needs. If you choose Disabled, the Network Keys will not be shown on this page. If selected, the data is encrypted using the key before being transmitted. For example, if you set 128-bit in this field, then the receiving station must be set to use the128 Bit Encryption, and have the same Key value too. Otherwise, it will not be able to decrypt the data.
Chapter 2: WEB Configuration Earlier AP (RADIUS clients) use port 1945. The default value will be shown on this box. You can keep and use it. RADIUS Key: A RADIUS Key is like a password, which is used between IAS and the specific RADIUS client to verify identity. Both IAS and the RADIUS client must be use the same RADIUS Key for successful communication to occur. Enter the RADIUS Key.
Chapter 2: WEB Configuration RADIUS Server/RADIUS Port/RADIUS Key: Please refer to the previous page. Group Key Rotation Interval: Key in the time for the WAP group key rotation interval. The unit is second. With increasing rekey interval, user bandwidth requirement is reduced. WPA/WPA2 Re-auth Interval: When a wireless client has associated with the Wireless Voice Gateway for a period of time longer than the setting here, it would be disconnected and the authentication will be executed again.
Chapter 2: WEB Configuration Fig. 35 Automatic Security Configuration WiFi Protected Setup (WPS) is an easy and secure way of configuring and connecting your WiFi access point. In your case, the DCW775 is the Access Point (AP), and Your PC (or Wifi Device) is called the STA. When configuring your Wifi Network via WPS, Messages are exchanged between the STA and AP in order to configure the Security Settings on both devices. WPS Config: It will help you to Enable or Disable the WPS feature.
Chapter 2: WEB Configuration to disable you need to select Disabled. Note: After you Enabled the WPS you will get the options as show in Fig.35 and the WPS Config State box will show its configuration status. Device Name: By using this you can change the factory default to a name of your choice which is up to 32 characters long as like SSID. WPS Setup AP: Here you do not need to change anything, WPS Add Client: There are two methods “Push-Button” and “PIN”. Select the method you want.
Chapter 2: WEB Configuration Fig. 38 If you select WPS Method to PIN then it will ask for PIN while configuring the WiFi AP by showing a text box so, you need to enter PIN to establish the connection. You can get the PIN from your connected Wi-Fi client. Fig. 39 PIN: Use this option to set the PIN, enter 4-8 digits PIN of the device you wish to configure. After entering the pin click “Add” button, then the WPS Setup AP page will appear as shown in Fig.38 Fig.
Chapter 2: WEB Configuration Fig. 41 3. Access Control This page allows you to make access control to the AP or connected clients by offering the MAC Addresses of the clients. Fig. 42 60 Illustrations contained in this document are for representation only.
Chapter 2: WEB Configuration MAC Restrict Mode : Click Disabled to welcome all of the clients on the network; select Allow to permit only the clients on the list to access the cable modem; or choose Deny to prevent the clients on the list to access this device. MAC Address : Your Gateway identifies wireless PCs by their WiFi MAC Address. This address consists of a string of 6 pairs of numbers 0-9 and letters A-F, such as 00 90 4B F0 FF 50. It is usually printed on the WiFi card of the device (e.g.
Chapter 2: WEB Configuration Set the period of beacon transmissions to allow mobile stations to locate and identify a BSS. The measure unit is “time units” (TU) of 1024 microseconds. (Value range: 1~65535) DTIM Interval: The value you set here is used to inform mobile stations when multicast frames that have been buffered at the Wireless Voice Gateway will be delivered and how often that delivery occurs.
Chapter 2: WEB Configuration 5. Bridging The Bridging page provides a location where settings can be adjusted related to the WDS (Wireless Distribution System) feature. WDS is a system that enables the interconnection of access points wirelessly. It may also be referred to as repeater mode because it appears to bridge and accept wireless clients at the same time (unlike traditional bridging).
Chapter 2: WEB Configuration 6. 802.11e 802.11e QoS (WMM) Settings Wi-Fi Multimedia (WMM) is a component of the IEEE 802.11e wireless LAN standard for quality of service (QoS). The QoS assigns priority to the selected network traffic and prevents packet collisions and delays thus improving VoIP calls and watching video over WLANs. Enable WMM: This field allows you to enable WMM to improve multimedia transmission. Enable WMM No-Acknowledgement: This field allows you to enable WMM No-Ackonwledgement.
Chapter 2: WEB Configuration 7. Guest Network This page allows you to configure a guest network. You can refer to the details described in previous sections to make the WiFi security settings and guest LAN settings. Fig. 46 65 Illustrations contained in this document are for representation only.
Chapter 2: WEB Configuration VoIP – Basic Web Page Group 1. Basic Basic LAN This page displays the basic LAN status of this device, including the downstream and upstream status, device information, and interface parameters. You can select specific interface from the Interface Name drop-down menu. Fig. 47 66 Illustrations contained in this document are for representation only.
Chapter 2: WEB Configuration 2. Hardware Info The hardware Info is displayed on this page. Fig. 48 3. Event Log The event logs are displayed on this web page. You can check them whenever you need. 67 Illustrations contained in this document are for representation only.
Chapter 2: WEB Configuration Fig. 49 4. CM State This page shows the current state of the cable modem. Fig. 50 68 Illustrations contained in this document are for representation only.
Chapter 3: Networking Chapter 3: Networking Communications Data communication involves the flow of packets of data from one device to another. These devices include personal computers, Ethernet and USB hubs, cable modems, digital routers and switches, and highly integrated devices that combine functions, like the Wireless Cable Gateway. The gateway integrates the functionality often found in two separate devices into one.
Chapter 3: Networking Fig.11 Example: The Wireless Cable Gateway offers a number of built-in web pages which you can use to configure its networking side; when you communicate with the networking side, your communication is following this path. Each packet on the Internet addressed to a PC in your home travels from the Internet downstream on the cable company’s system to the WAN side of your Wireless Cable Gateway.
Chapter 3: Networking Cable Modem (CM) Section The cable modem (or CM) section of your gateway uses EURO-DOCSIS Standard cable modem technology. EURO-DOCSIS specifies that TCP/IP over Ethernet style data communication be used between the WAN interface of your cable modem and your cable company. A EURO-DOCSIS modem, when connected to a Cable System equipped to support such modems, performs a fully automated initialization process that requires no user intervention.
Chapter 3: Networking be configured to get this IP address by various means, including a DHCP server, by you directly entering it, or sometimes by a PC generating one of its own. Ethernet requires that each TCP/IP stack on the Wireless Cable Gateway also have associated with it an Ethernet MAC (Media Access Control) address. MAC addresses are permanently fixed into network devices at the time of their manufacture. 00:90:64:12:B1:91 is an example of a MAC address.
Chapter 3: Networking packet, these applications are designated by their port number. Port 80, the standard HTTP port, is an example of a port number. The Networking section of the router performs many elegant functions by recognizing different packet types based upon their contents, such as source and destination MAC address, IP address, and ports.
Chapter 3: Networking Cable Modem (CM) Mode Fig. 12 Fig. 13 CM (Cable Modem) Mode provides basic home networking. In this mode, two IP stacks are active: 74 Illustrations contained in this document are for representation only.
Chapter 3: Networking • IP Stack 1 - for use by the cable company to communicate with the cable modem section only. This stack receives its IP address from the cable company during CM initialization. It uses the MAC address printed on the label attached to the Wireless Cable gateway. • IP Stack 2 - for use by you, the end user, to communicate with the cable modem and Networking sections, to access the internal web page diagnostics and con guration. This stack uses a fixed IP address: 192.168.100.1.
Chapter 3: Networking Residential Gateway (RG) Mode Mode Fig. 14 Fig. 15 RG (Residential Gateway) Mode provides basic home networking plus NAT (Network Address Translation). In this mode, three IP stacks are active: • IP Stack 1 - for use by the cable company to communicate with the Cable Modem section only. This stack receives its IP address from the cable company during CM initialization. It 76 Illustrations contained in this document are for representation only.
Chapter 3: Networking uses the MAC address printed on the label attached to the Wireless Cable Gateway. • IP Stack 3 - for use by you to remotely (i.e. from somewhere on the WAN side, such as at your remote workplace) communicate with the Cable Modem and Networking sections, to remotely access the internal web page diagnostics and configuration. This stack is also used by your cable company to deliver packets between the Internet and the gateway’s networking section so they can be routed to/from your PCs.
Chapter 3: Networking With RG Mode, your cable company must provide one IP address for the CM section, plus one for the Networking section, from their pool of available addresses. With RG Mode, each PC you connect gets an IP address from a DHCP Server that is part of the Networking section of the gateway. 78 Illustrations contained in this document are for representation only.
Chapter 3: Networking Chapter 4: Additional Information Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data and voice service may be made available with or without cable TV service. Contact your local cable company for complete information on cable services, including high-speed internet access. Q. How do I get the system installed? A. Professional installation from your cable provider is strongly recommended.
Chapter 4: Additional Information will work with all upgraded cable systems that are Euro-DOCSIS-compliant. Euro-PacketCable and what does it mean? Q. What is Euro A. Euro-PacketCable is the industry standard for telephony services that most cable companies are adopting as they upgrade their systems. Should you ever decide to move, the Wireless Voice Gateway will work with all upgraded cable systems that are Euro-PacketCable compliant. Q. What is Xpress Technology and what does it mean? A.
Chapter 4: Additional Information General Troubleshooting You can correct most problems you have with your product by consulting the troubleshooting list that follows. I can’t access the internet. Check all of the connections to your Wireless Voice Gateway. Your Ethernet card or USB port may not be working. Check each product’s documentation for more information. The Network Properties of your operating system may not be installed correctly or the settings may be incorrect.
Chapter 4: Additional Information Verify that the Cable Modem service is Euro-DOCSIS compliant and Euro-PacketCable compliant by calling your cable provider. I don’t hear a dial tone when I use a telephone. Telephone service is not activated. If the rightmost light on the Wireless Voice Gateway stays on while others flash, check with your TSP or cable company. If the Wireless Voice Gateway is connected to existing house telephone wiring, make sure that another telephone service is not connected.
Chapter 4: Additional Information Service Information If you purchased or leased your Wireless Voice Gateway directly from your cable company, then warranty service for the Digital Cable Modem may be provided through your cable provider or its authorized representative. For information on 1) Ordering Service, 2) Obtaining Customer Support, or 3) Additional Service Information, please contact your cable company. If you purchased your Wireless Voice Gateway from a retailer, see the enclosed warranty card.
Chapter 4: Additional Information Glossary 10/100/1000 Mbps – Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Network). “10/100/1000” indicates speed (10/100/1000 Mbps), “Base” refers to baseband technology, and “T” means twisted pair cable. Authentication - The process of verifying the identity of an entity on a network. DHCP (Dynamic Host Control Protocol) – A protocol which allows a server to dynamically assign IP addresses to workstations on the fly.
Chapter 4: Additional Information small plastic box located on an outer wall of the house. It is the legal demarcation between the subscriber’s property and the service provider’s property. Euro-PacketCable – A project with the objective of developing a set of necessary telephony specifications and operations support interface specifications for Wireless Voice Gateways and associated equipment used over the Euro-DOCSIS based cable network.
For more information Thomson | 46, quai Alphonse Le Gallo | 92100 Boulogne-Billancourt | France Tel. : 33 (0) 1 41 86 50 00 | Fax : 33 (0) 1 41 86 56 59 | www.thomson-broadband.com © 2007 Thomson Inc.- Trademark(s) ® Registered\ -Marca(s) Registada(s)\ Photos and features subject to change without notice.
