Installation Guide

Page 14
Warranty
TimberTech products are made exclusively from technologically advanced materials designed to provide years of use and enjoyment.
TimberTech PRO, TwinFinish, Reliaboard, and Docksider products are covered by a 30-year limited warranty for residential applications
and a 10-year warranty for commercial applications. TimberTech PRO products are covered by a 30 year residential fade and stain
warranty. TimberTech EDGE products are covered by a 25-year limited warranty for residential applications and a 10-year warranty for
commercial applications. TimberTech EDGE products are covered by a 25-year residential fade and stain warranty. For a complete copy
of TimberTech warranties, visit TimberTech.com.
Care and Cleaning
The cleaners TimberTech recommends for periodic cleaning
or use with ReliaBoard, TwinFinish, and DockSider include:
• Wash Safe Spray and Clean Composite Deck Cleaner
• Resist Mist Composite Deck Cleaner
• Corte Clean
• Super Deck Composite Deck Cleaner
• Thompson’s Water Seal — Oxy Action
Dirt, Grime, Tannin and Mildew Stains:
TimberTech wood/plastic composite products are formulated
to inhibit mildew growth and minimize staining. Rinse off
your TimberTech products periodically with a hose. Even if it
appears clean, it is important to prevent build-up of pollen/
debirs. Mildew stains may occur where moisture, pollens, and/
or dirt are present. Mildew needs a food source to grow, which
can be grass, pollens, dirt, debris, wood and wood resins.
Maintaining a clean, dry surface is the best method for
combating mildew. Ensure that water drains effectively
from your deck. For TimberTech TwinFinish, DockSider, and
ReliaBoard, be sure that gaps exist between boards to allow
for drainage.
Tannin Staining
Like any other wood-based product, TimberTech’s wood-
plastic composite products (ReliaBoard, TwinFinish, and
DockSider) may experience a naturally occurring process
called Extractive Bleeding/Tannins. This process may cause
temporary discoloration that will weather away with exposure
to flushing rainfall and UV. In most cases the weathering
process takes 8-10 weeks but could vary depending on
location and specific product application such as a covered
porch. Tannins may also be cleaned by utilizing the cleaners
referenced for Basic Cleaning Recommendations for
ReliaBoard, TwinFinish, and DockSider. These guidelines may
not cover every care and maintenance scenario encountered.
For additional questions about care and maintenance, call
800-307-7780.
Other Considerations:
To keep your TimberTech deck looking its best, here are a few
additional things to consider. Depending on environmental
conditions. TimberTech product colors may appear to weather
over time as part of the natural weathering process.
Heat Buildup
Please be aware that excessive heat build on the surface of
TimberTech products from external sources such as, but not
limited to, fire or reflection of sunlight can potentially lead
to damage. For example, sunlight which may be reflected
by low-emissivity (Low-E) glass can potentially lead to
damage of exterior building products, including TimberTech
Deck, Rail, and accessories, due to elevation of surface
temperatures which far exceed that of normal exposure of the
same materials to direct sunlight. Possible damage by such
reflected, concentrated light may include melting, sagging,
warping, distortion, surface discoloration, increased expansion
or contraction, and unusual weathering. Although TimberTech
Deck products are cooler to the touch than many other deck
board products in similar colors, all decking products will get
hot in the sun. Additionally, the darker the decking color, the
hotter it will feel.
Static Electricity
The buildup of generation of static electricity is a naturally
occurring phenomenon in many plastic based products such
as carpeting, upholstery, and clothing, and can occur on
alternative decking under certain environmental conditions.
Snow & Ice Removal
AS with any walking surface, TimberTech decking products may
become slippery in winter weather. Take caution when walking
on your TimberTech deck in these conditions. Most products
containing calcium chloride can be used without damage to the
deck/porch surface. These products may leave a white residue
which can be cleaned using the cleaning guidelines above.
Metal shovels or plastic shovels with a metal leading edge
may damage the surface of TimberTech decking and are not
recommended for clearing snow from the deck surface.
Important
Do not allow airborne dust from concrete, landscape blocks,
or any masonry product to accumulate on the surface of
TimberTech Deck, Rail, and accessories as it may damage
the surface of the deck. Do not cut any product on or near
TimberTech Decking products. Always remove job site dust,
clay, dirt, mud, and other construction dirt and debris to sit on
the TimberTech Deck surface. Do not cut metal objects such
as railing on the deck surface, the hot debris from the cut may
become embedded in the deck surface resulting in staining
and damage.