Use and Care Manual

19.Trouble Shooting Guide
SYMPTON
POSSIBLE CAUSE
SOLUTION
Shortened
Batteries not charged for
Charge batteries for
long enough
eight hours or more
range
Batteries weak and cannot
Replace battery pack
hold charge
Battery pack fault
Replace charger
Charge fault
Contact local mobility
dealer
Charger loom or plug
Check plugs and looms
damaged
Battery pack
Loose connection
Try a wall socket in a
not charging
different room
or
Unplug from wall &
battery gauge
No output from wall outlet
change fuse
shows empty
Fuse in charger mains plug
Switch off and press
after charging
blown
button back in
Button on battery pack has
Switch off and press
popped out
button back in
Output fuse in charger
Unplug from wall and
blown
contact dealer
Battery
Faulty batteries
Replace battery pack
charging
Scooter switched on during
Turn Scooter off
current high
charging
Brake-release lever
Engage brake-release
disengaged
lever
No drive
Flat batteries
Charge battery pack
Scooter is not switched on
Ensure the key is
with key
switched on
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