Use and Care Manual

10
Warranty Terms
Warranty Period
1. Customers are entitled to replacement or free repair service in case of quality defect(s) found
in the product within 15 days upon receipt of the product.
2. Customers are entitled to free repair service from
TIT
TLA
for any product proven defective in
material or workmanship that results in product failure during normal consumer usage and
conditions within the valid warranty period, which is 12 months counting from the date of selling.
However
, warranty period varies by product component and country of purchase. Please contact
our after-sales service team via [e-mail] for detailed warranty information.
Warranty Exclusions
1. Products subjected to unauthorized repair, misuse, collision, neglect, mishandling, soaking,
accident, and unauthorized alteration.
2. Products subjected to improper use or whose labels or security tags have been torn off or
altered.
3. Products whose warranty has expired
.
4. Products damaged due to force majeure, such as fire, flood, lightening, etc.
Warranty Claim Procedure
1. If failure or any problem occurs to your product after purchase, please contact us on 1(510)
228-4672, or you can always contact TITTLA ’s customer service through email at support@
tittla.com or website at www.tittla.com.
2.
TIT
TLA
’s customer service will guide you through the whole service procedure regarding any
product issue or problem you have encountered.
TIT
TLA
reserves the right to reexamine dam
aged or returned products.
Contact Card
Web: www.
tittla.com
F-mail: [e-mail]
Phone: [phone]