Skype Cordless Telephone In stallat i o n G u i d e v 1 .
ENGLISH 2 IN THIS MANUAL THIS IS HOW THE WEBTALKER WORKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 HOW THE MANUAL IS ORGANIZED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 INSTALLATION AND BASIC FUNCTIONS – SECTION 1 R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . In the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ENGLISH Dear customer Set the time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set the preferred line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change the country code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change the landline country setting . . . . . . . . . . . . . . . . . . . . . . . .
ENGLISH This THISis IShow HOWthe THEWebtalker WEBTALKERworks WORKS Your Webtalker could entirely change the way you think about using your telephone and using Skype. You can use your Webtalker to make and receive both landline and Skype calls. And, because Skype is built into your Webtalker, you no longer need a computer to use Skype. In order to use your Webtalker for Skype calls, the base station must be linked up with an active Internet connection.
ENGLISH How the manual is organized This manual falls in three parts: (1) Installation and basic functions, (2) Advanced functions, (3) Support information. NEW USERS: • Please read Section 1 of this document. Section 2 is for more advanced users who wants a deeper knowledge of the Webtalker. Section 3 is for FAQ and troubleshooting issues.
ENGLISH Installation and basic functions - Section 1 R In the box • • • • • • • • • • • 1 cordless Webtalker handset 1 charging cradle for the handset with power supply 1 Webtalker base station 1 power supply for the base station 1 Ethernet cable 1 telephone cable 1 belt clip 1 Installation Guide 2 batteries (AAA; rechargeable) 1 SkypeOut voucher Telephone plug(s) (not all countries) Should anything be missing, please contact your place of purchase.
SECTION R ENGLISH 1 Your handset at a glance Dear customer Earpiece Colour Display Displays the status of your handset. Loudspeaker/ringer For handsfree speakerphone and ringing (on the back of the Webtalker). R Headset jack Key Pad Keys used for entering digits 0-9 and letters A-Z. For 2.5 mm jack (on the side of the Webtalker). Microphone Left soft Key. Selects the current menu item or confirms a setting, depending on the current screen. Right soft Key.
ENGLISH SECTION 1 R How to install the base station Dear customer a) b) c) a) Connect on the base station to a LAN (Local Area Network) port on your broadband connection (modem, router, hub, switch etc.) using the provided Ethernet cable. b) Connect the power adapter to an active power outlet and connect adapter (12 V, 300 mA, 3.6 VA). on the base station to the power on the base station to a telephone socket (if available), using the provided telephone cable c) Connect and optional plug.
1 R How to install the handset 1) Push the top of the battery compartment cover on the back of the handset inwards and downwards. ENGLISH SECTION 2) Insert the two batteries provided with the handset, making sure that their plus and minus ends are facing the same way as shown in the illustrations on the sides of the battery compartment. 3) Slide the battery compartment cover shut. 4) Affix the belt clip as illustrated. 5) Connect the power adapter of the charging cradle to an active power outlet.
ENGLISH SECTION 1 R First time start-up You must complete the following steps the first time you use your Webtalker. Start by turning on the handset by pressing until the handset turns on. 1) Reset the base station by pressing the button on the back of the unit and insert the Webtalker in the cradle in order to register with the base station. The Webtalker screen informs you when ready for next step. 2) Find your preferred language using a language.
1 6) Confirm the country code setting by pressing . Alter your country code by inserting “+” followed by the country code number of your choice and press . ENGLISH SECTION 7) If your country uses area codes, please enter the area code following the above to continue. procedure. Press 8) Choose Sign in to Skype or Create new account by pressing . followed by NOTES: • The country setting configures the landline telephony port.
ENGLISH SECTION 1 R Getting started with Skype You can configure your Webtalker with an existing Skype account during the first-time installation, or you can optionally create a new Skype account. You only need a Skype username and password defined by you to create a new account. You can enter further account details when your Webtalker has been configured and is online. NOTE: • Skype does not allow emergency calls. Such calls are therefore always routed to the traditional telephony port.
1 NOTES: to change to lower-case, upper-case or numeric entry when entering your Skype name and • Use password. Skype names can be 6-32 characters. You can use any mix of upper- and lower-case characters, numbers and punctuation marks. You cannot use spaces and your name cannot begin with a number or punctuation mark. If the name is already in use, you will be prompted to try another name. • Use ENGLISH SECTION to input symbols from the symbol table. • Passwords can be 4-20 characters.
SECTION ENGLISH 1 4) You are now asked whether you want to save your Skype name and password to accept, to decline. for automatic sign-in. Press NOTES: to change to lower-case, upper-case, or numeric entry when entering your Skype name and • Use password. • Us to input symbols from the symbol table. • If you have forgotten your Skype password go to www.skype.com and choose “Sign in”. Then choose “Forgot your password?” and follow the directions on your computer screen.
1 Main Display The main display of your Webtalker provides various status indicators and access to the Skype menu-based interface. The illustration below shows the main screen and its elements. Radio signal Status ENGLISH SECTION Battery status Notifications Skype™ online status Current time Action Radio signal status Action Indicates the strength of the radio signal. No radio signal. Radio signal. Battery status Indicates the status of the battery. Low level. Partially charged. Fully charged.
ENGLISH SECTION 1 Current time The currently set time. Skype credit Your current Skype credit balance. Action Left soft key. Selects the current menu item or confirms a setting, depending on the current screen. Action Right soft key. Cancels the last action or returns to the previous screen, depending on the current screen. Short cut to outgoing calls. Short cut to all call history. Short key press is a short cut to the Skype status menu. Short cut to search Skype users. Mute ringer.
SECTION ENGLISH 1 Main Menu The main menu provides easy access to all of your Skype and Webtalker settings. 1) From idle screen just press to enter the main menu. or to navigate and highlight an item. Select by pressing 2) Use . back by pressing or go The following table outlines the main menu items: Contacts Your contact list and the current Skype status of your contacts. History Your calls, missed calls, incoming and outgoing calls, voicemails and exchange contact details.
ENGLISH SECTION 1 R Contacts Your contact list displays all of the names you can make calls to. If you have an existing Skype account, your contact list is automatically downloaded when you sign in. If you are new to Skype and have just created an account, your contact list will be empty. You will need to add contacts to your list. Skype protects the privacy of its users by requiring exchange contact details on names that you wish to add to your contact list.
1 NOTES: in step 4, an exchange contact details request is sent to the contact. When it has been • After you press sent, a confirmation message is displayed. The name is added to your contact list, and when accepted by the contact it will change status. ENGLISH SECTION • Please be patient as synchronization of Skype contacts might take several minutes. • Use “echo123” to test your Skype connection. Add “echo123” to your contacts.
ENGLISH SECTION 1 Add a SkypeOut or landline contact To add a SkypeOut or landline contact, press 1) Use to select Menu, then: to go to Add Contact, select by pressing . to enter a phone number for use with SkypeOut or landline. 2) Use . Select by pressing 3) Use the keypad to enter the contact’s name and press . .
SECTION ENGLISH 1 Search for Skype users To search for Skype users, press 1) Use to select Menu, then: to go to Search, select by pressing . 2) Use the keypad to enter the Skype name or full name name and . press 3) Use . or to navigate and highlight a name from the list, select by pressing 4) Use to highlight Add to contacts, select by pressing . NOTES: • Use to change to lower-case, upper-case or numeric entry. • Use to input symbols from the symbol table.
ENGLISH SECTION 1 R Make and receive calls The procedures for making and receiving calls apply to any type of call – Skype-to-Skype calls, SkypeOut calls and SkypeIn calls. Furthermore, you can use your phone for landline telephony. Call a Skype contact To make a Skype call: 1) Press 2) Use to select Contacts. or to select a contact from the list. to call. Wait for the call to connect, ring, and be answered. Press 3. Press to end the call.
SECTION 2) Use to select landline or SkypeOut and press ENGLISH 1 . 3) Wait for the call to connect, ring and be answered. Press to end the call. NOTES: • You can select a preferred line for dialing by going to Menu > Settings > Phone settings > Preferred line. Choose one of the following options: 1) Always landline 2) Always SkypeOut 3) Always ask Receive a call When someone calls you, the ringing tone sounds and the incoming call message is displayed.
ENGLISH SECTION 24 1 R Troubleshooting This is a guide to the most common problems that may occur during installation or use of your Webtalker. You can easily solve some of the problems yourself, but may need your broadband service provider or landline provider to help you with others. Check www.topcom.net for more information. PROBLEM POSSIBLE CAUSE SOLUTION My Webtalker does not work • The software needs to be updated to the latest version.
1 PROBLEM POSSIBLE CAUSE SOLUTION Handset is not registering • The base station is not connected. • Make sure that the power supply is properly connected to on the base station and that the power is on. • You are out of range of the base station. • Move closer to the base station. • The handset is not registered. • Register the handset. • The base station is not connected to power. • Make sure the power supply is properly on the base station and connected to that the power is on.
SECTION SECTION 2 2 ENGLISH SECTION Advanced functions functions -- Section Section 22 Advanced R Menu tree of your Webtalker The following menu trees show how the different features are accessed through the handset. generally used to move to the next level by choosing Select, Option or Back. for Menu.
SECTION 2 2 MAIN MENU LEVEL 1 LEVEL 2 Status Sign Out My Profile Change Password Auto Sign In Details shown to all Private (continued) ENGLISH SECTION LEVEL 3 Automatically Promt Search Services Skype Credit SkypeIn Voicemail Settings Call Divert Privacy Call Forward Call forward number Voicemail Welcome message Skype Calls SkypeIn Calls Manage blocked users Tones Incoming Alert Type Ring tones Landline ring tones Intercom ring tones Anyone Contacts Known numbers Anyone Contacts If d
SECTION ENGLISH 2 2 MAIN MENU LEVEL 1 LEVEL 2 Settings Cordless Settings Register handset Deregister handset (continued) LEVEL 3 Handset 1 Handset 2 Handset 3 Handset 4 Handset name Phone Settings Contrast Language Preferred Line Region Landline Country Dansk Deutch English …. ….
SECTION ENGLISH 2 R Skype settings Change your online status Your online status can be seen by all Skype contacts authorised by you. For more on this, please see Main display in the Installation and basic functions section. For more on authorisations, please see Exchange contact details request in this section of the manual. 1) From the Idle screen, press to enter the main menu. 2) Press and to select Status. 3) Press and to select Change status.
ENGLISH SECTION 2 Choose auto or manual sign in Your first sign in has to be manual, but after that you can activate Auto sign in and sign in to your Skype account automatically, in case you should turn off the base station or the handset. If you activate Prompt, you have to enter your Skype password every time you sign in. We therefore recommend that you choose Auto sign in. 1) From the Idle screen, press to enter the main menu. 2) Press and to select Status. 3) Press and to select Auto sign in.
SECTION ENGLISH 2 Change your Skype profile In My profile you can tell other Skype users a bit about yourself. Please note that any Skype user can see all configurations you make in Details shown to all, even the Skype users you have not authorised. You must be signed into Skype to change your profile. 1) From the Idle screen, press to enter the main menu. 2) Press and o select Status. 3) Press and to select My profile. and or just press 4) Press shown to all, Private).
ENGLISH SECTION 2 a) In Show My Picture, press to select. b) In Skype name, please note that you cannot change your Skype name here. c) In Full name, use the keypad to enter your data. d) In Gender, use to select (Male, Female, Both, Unknown). e) In Birthday, enter the month using the keypad, press Î to go to the day and enter the day using the keypad, press Î again to go to the year and enter the year using the keypad. and or just to select (A Æ Z).
SECTION 3) Press and ENGLISH 2 to select Change password. 4) Enter your password using the keypad, then press . 5) Enter your new password, then press the “OK” softkey. 6) Repeat your new password, then press the “Change” softkey. Create a personal voicemail greeting Skype voicemail has a default voicemail greeting. You can also create your personal welcome greeting, which will be played back to people calling you when you are unable to answer the call.
SECTION ENGLISH 2 4) Presss 5) Press and to select Welcome message. to select options. 6) Press Record new to record your welcome greeting, and press Play to hear the recorded message. NOTE: • You have to buy a Skype voicemail subscription to use this service. See more at www.skype.com. Listen to your voicemail Callers can leave a message for you. Whenever someone sends you a voicemail, the message You have 1 new voicemail will be displayed on your Webtalker.
SECTION 3) Press and to select Voicemail. 4) Press and or just press ENGLISH 2 to select the voicemail of your choice. to select options (Play, Call, Send voicemail, Details, Delete, View 5) Press profile, Add to contacts, My greeting). Play: Call: Send voicemail: Details: Delete: View profile: Add to contacts: My greeting: Play back the voicemail. Call the person who has left the voicemail for you. Send the person who has left the message for you a voicemail.
ENGLISH SECTION 2 Privacy You can make restrictions as to whom you wish to accept a Skype or SkypeIn call from. Your choices are: 1) From the Idle screen, press to enter the main menu. 2) Press and to select Settings. 3) Press and to select Privacy. to select Skype calls, then press and or just press 4) Press to select your preferred privacy status for incoming Skype calls (Anyone, Contacts, If details shared).
SECTION ENGLISH 2 Notification You can choose whether you want to be alerted by a tone whenever you receive a voicemail or an authorisation request. 1) From the Idle screen, press to enter the main menu. 2) Press and to select Settings. 3) Press and to select Tones. 4) Press and to select Notification alert. and 5) Press Silent). or just press to select your preferred alert type (Beep, NOTE: x Whenever you receive a voicemail, miss a call, or get an authorisation request, the light signal.
ENGLISH SECTION R Phone Tones 2 settings You can configure keypad tones, ring tones etc. on your Webtalker. The following are just a few examples. 1) From the Idle screen, press to enter the main menu. 2) Press and to select Settings. 3) Press and to select Tones. Change the call alert You can define how you want your Webtalker to alert you with incoming calls: Ringing: Ring once: Beep once: The handset will ring as long as the incoming call is active. The handset will ring only once.
SECTION 2) Press and or just press Ring once, Beep once). ENGLISH 2 to select your preferred alert type (Ringing, Change the ring tone You can define how you want your Webtalker to ring on incoming calls. 1) From Tones, press and and or just press 2) Press Melody 1 Æ 11, Beep). to select Ring tones. to select your preferred ring tone (Silent, Adjust the ringing volume You can adjust the ringing volume of the handset for incoming calls. 1) From Tones, press and to select Ringing volume.
ENGLISH SECTION 2 Adjust the keypad tones You can choose whether you want to hear a tone whenever you press a key or whether you want your keys to be silent. 1) From Tones, press 2) Press and and or just press to select Keypad tones. to select your preferred setting (On, Off). Set the time and date Your Webtalker will always obtain time and date information from the Internet. Thus, you only have to configure the Time zone and Daylight saving settings.
SECTION 1) From the Idle screen, press to enter the main menu. 2) Press and to select Settings. 3) Press and to select Time and date. 4) Press and to select Time zone. and or just press 5) Press (GMT -12 Æ GMT +13). 6) Press and ENGLISH 2 to select your preferred time zone select Daylight saving.
SECTION ENGLISH 2 7) Press and or just press saving, Standard). to select your preferred mode (Daylight If you wish to adjust the Time format and Time separator as well as the Date format and Date separator settings, this is easily done here. Set the preferred line You can configure how you want to route your outgoing calls when using Landline: SkypeOut: Always ask: Select this option if you always want to route your landline and/or mobile phone calls via the landline (traditional telephony).
SECTION 4) Press and ENGLISH 2 to select Preferred line. and or just press 5) Press SkypeOut, Always ask). to select your preferred port (Landline, Change the country code As Skype does not know where in the world you are connected to the Internet, you will always have to enter the country setting when calling landline phones and/or mobile phones via the Internet (SkypeOut). This applies even when you call a phone in your own country.
SECTION ENGLISH 2 3) Press and to select Phone settings. 4) Press and to select Region. to select Country code, then enter your preferred country code using 5) Press the keypad. and to select Area code, then enter your preferred area code 6) Press using the keypad.
SECTION ENGLISH 2 Change the landline country setting As your Webtalker works both with Skype telephony and ordinary telephony via landline connections, your Webtalker has to know in what country you are connecting to the landline system. In other words, the configuration you make here has nothing to do with Skype, only with landline telephony. PLEASE NOTE: x Emergency calls can only be made via the landline. 1) From the Idle screen, press to enter the main menu. 2) Press and to select Settings.
ENGLISH SECTION 2 Change the handset language You can change the language displayed on your handset. You can select another language than English only if your Webtalker is connected to the Internet. 1) From the Idle screen, press 46 A D VA N C E D S E T T I N G S to enter the main menu. 2) Press and to select Settings. 3) Press and to select Phone settings. 4) Press and to select Language. 5) Press and or just press to select your preferred language (A Æ Z).
SECTION ENGLISH 2 Should you accidentally select a language which makes it hard for you to find the Language menu again, use this shortcut: 1) From the Idle screen, presss to enter the main menu. 2) Press three times on the number 8 key. Register / deregister your handset Use the Register function whenever you need to register your handset with a base station, for instance when registering the handset with a base station other than the one you are already registered to.
SECTION ENGLISH 2 4) Pres and handset. or just press to select Register handset or Deregister NOTE: • To make registration possible, make sure that the base station has registration mode enabled. This is done by pressing Reset on the back of the base station. Set the contrast You can adjust the contrast of your display. 1) From the Idle screen, pres 48 A D VA N C E D S E T T I N G S to enter the main menu. 2) Press and to select Settings. 3) Press and to select Phone settings.
SECTION 4) Press ENGLISH 2 to select Contrast. 5) Change the Contrast level using / . Should you accidentally select a setting which makes it hard for you to find the Contrast menu again, use this shortcut: 1) From the Idle screen, press to enter the main menu. 2) Press three times on the number 5 key.
ENGLISH SECTION 2 Internet settings You can configure settings such as IP mode, IP address, Skype proxy and Firmware proxy. However, if you have an advanced Internet connection and are not familiar with firewalls and ports, we recommend that you consult someone with knowledge on this or read more on the topic at www.skype.com. In IP mode you can choose Dynamic or Static. The default setting of your Webtalker is dynamic IP mode, which covers the needs of most users.
SECTION 6) Press and ENGLISH 2 to select Static. 7) A wizard will guide you through the configuration.
ENGLISH SECTION 2 In Skype proxy you can configure all the settings regarding this proxy. This is how to do it: 1) From the Idle screen, press 52 A D VA N C E D S E T T I N G S to enter the main menu. 2) Press and to select Settings. 3) Press and to select Advanced. 4) Press and to select Internet settings. 5) Press and to select Skype proxy.
SECTION 6) Press to select Proxy. 7) Press and ENGLISH 2 to select Yes. and or just press 8) Press HTTPS, SOCKS5). to select the proxy host type (Automatic, 9) Automatic may be selected if your proxy supports this feature. If you select one of the other options, a wizard will guide you through the relevant configuration. In Firmware proxy you can configure all the settings regarding this proxy. This is how to do it: 1) From the Idle screen, press 2) Press and to enter the main menu.
SECTION ENGLISH 2 3) Press and to select Advanced. 4) Press and to select Internet settings. 5) Press and to select Firmware proxy. 6) Press to select Proxy. 7) Press and to select Yes. 8) Use the keypad to enter the HTTP proxy IP Address. A wizard will guide you through the configuration.
SECTION ENGLISH 2 In Skype ports you can configure all the settings regarding the incoming connection port. This is how to do it: 1) From the Idle screen, press to enter the main menu. 2) Press and to select Settings. 3) Press and to select Advanced. and to select Skype ports, then enter your choices for Port and 4) Press Alternative ports using . Adjust the earpiece volume During a call just press is terminated. / to increase or decrease the volume.
ENGLISH SECTION 2 Connect a headset Free your hands while talking – connect an external headset. The connector is of the mono type, plug size 2.5mm. Please note that not all headsets will be suitable. Ask for a set with an impedance of 30 Ohms or higher. Reset the phone and base To restore the Webtalker’s factory settings you can reset the phone and base. Please note, though, that all your personal settings will be lost.
SECTION R ENGLISH 2 Contacts Your list of contacts contains all Skype users as well as all landline phone users that you have added. There is a limit to the number of entries you can make, but your contact list can nevertheless hold hundreds of contacts. It is easy to access your list of contacts: to enter Contacts. 1) From the Idle screen, press 2) Press to select Contacts. 3) Browse your contacts using .
SECTION ENGLISH 2 7) Under Advanced you have access to more options (Rename, Remove, Edit, Block, Request details, Add contact).
SECTION ENGLISH 2 Exchange contact details request You can send an authorisation request to a Skype user – and if it is accepted, you can see his or her online status. When adding a contact to your Contact list you will be prompted to specify if you want to send an authorisation request. We recommend that you send this request but you do not have to do so – and you can send the request whenever you wish to. If you do not send the request, you will never be able to see the on your contact list.
SECTION ENGLISH 2 5) Press and to select Request details. 6) Use the keypad to enter any text to be sent along with your request. 7) Press to send the request. NOTE: • You can only request details from users whose online status is shown with a question mark. Rename a contact You can change the name of a contact. If a contact has a Skype user name that is not very informative, you can give him or her a more distinctive name to be shown on your contact list.
SECTION 5) Press ENGLISH 2 to select Rename. 6) Enter the desired new name using the keypad. Remove a contact You can remove a contact. Your options are: Remove and block: Remove: Remove and block a contact. Please note that this option applies only to Skype contacts. Remove a contact from your Contact list. This option applies to Skype as well as landline contacts. 1) From the Idle screen, press 2) Press to enter the main menu. to select Contacts. 3) Presss pressing and .
SECTION ENGLISH 2 5) Presss and to select Remove. and or just press 6) Presss (Remove and block, Remove). to select the required type of removal 7) In both cases you are asked whether you really want to remove the contact. Press contact, to cancel. to remove the Block a contact You can block a Skype contact to prevent him or her from calling you. Please note that this option applies only to Skype calls. You can see your blocked contacts under Settings Æ Manage blocked users.
SECTION R Make Dialling 4) Press and to select Advanced. 5) Press and to select Block. 6) Press to block, press ENGLISH 2 again to unblock. and receive calls Dial editor 1) From the Idle screen, type the phone number you want to call using the to select the number from Contacts. keypad; alternatively, press 2) Press to select the line (Dial on SkypeOut, Dial on landline). 3) Select the preferred line by pressing and or just pressing .
ENGLISH SECTION 2 How to pre-dial a Skype user: 1) From the Idle screen, hold down for more than two seconds. 2) Type the Skype name of the person you want to call. to call. 3) Press Character map For keys 0 Æ 9, multi tapping is possible. Multi Tap Order: KEY MULTI TAP ORDER: 0 Space + 0 1 1 .
SECTION ENGLISH 2 Speakerphone During a call you can switch between the speaker and earpiece. 1) Press to select Speaker. 2) Press again to return to Earpiece. Start a new call during a call This is how to start a new call during an active call: 1) Press to put your active call on Hold. 2) Use the keypad to enter a new number manually or locate the number on your Contact list by using “Options->Search in contact list” 3) Press to start the call.
ENGLISH SECTION 2 Conference call From your Webtalker you can initiative a 3-party conference call between one Skype user, one landline caller and yourself. 1) Start a Skype or landline call. 2) Put the active call on Hold by pressing . 3) Start a landline or Skype call. 4) Choose “Options->Join in conference”, and the conference is established. 5) Press to end the conference.
SECTION ENGLISH 2 Regarding forwarding of landline calls: Please contact your landline provider. 1) From the Idle screen, press to enter the main menu. 2) Press and to select Settings. 3) Press to select Call divert. 4) Press to select Call forward. 5) Press and or just press to select the required option (Yes, No). 6) After selecting Yes you will be prompted to enter a call forward number. Press the keypad.
ENGLISH SECTION 2 View call history You can see all call history information, including missed calls, outgoing calls, incoming calls, authorisation requests or voicemails. Whenever there is an entry on one of the lists, you can see the details, such as the phone number, name (when accessible) and a time log indicating when the entry was received. Please note that the lists can contain 30 entries – the oldest ones will be deleted first.
SECTION ENGLISH 2 3) Press and or just press to view the preferred history (All calls, Missed calls, Incoming calls, Outgoing calls, Voicemails, Authorizations). Set privacy for calls You can specify which kinds of Skype and SkypeIn calls you want to accept. 1) From the Idle screen, press to enter the main menu. 2) Press and to select Settings. 3) Press and to select Privacy. and or just press 4) Press (Skype calls, SkypeIn calls).
SECTION ENGLISH 2 5) Under Skype calls, press and or just press setting (Anyone, Contacts, If details shared). to select your preferred and or just press to select your 6) Under SkypeIn calls, press preferred setting (Anyone, Contacts, Known numbers). Call waiting When someone calls you during an active call, you will be notified by a tone in the earpiece as well as the message ‘Call waiting’ on the display.
SECTION ENGLISH 2 Example two: 1) You have an active Skype call. 2) When you receive a landline call, you will hear a beep. 3) Press hold. to answer the new call while automatically putting the original call on 4) To switch between the calls, press R . Dial outgoing calls Dial a telephone number from the outgoing calls list 1) From the idle screen, press 2) Press for Options. 3) Press to select Call. to access the list of outgoing calls.
ENGLISH SECTION 2 R Firmware update You can check to see which software version your Webtalker is presently using as well as upgrade to the most recent version. Your options are: Latest Firmware: Displays the latest firmware version. Please note that you cannot use your Webtalker during the update process. The update typically lasts 15 minutes, depending on your Internet connection. Current firmware: Displays the firmware version currently used by your Webtalker. All Firmware vers.
SECTION ENGLISH 2 5) Press and or just press to select the required option (Latest Firmware, Current Firmware All Firmware vers.). to install. Please be aware that the 6) Under Latest Firmware, press download can take some time. The handset will prompt you when the firmware update is finished. 7) Under Current Firmware, you find specifications of the firmware version presently used by the base station and the handset. 8) Under All Firmware vers., you can see prior updates.
SECTION ENGLISH 3 Support information - Section 3 Please visit www.topcom.net for updated help and support. Here you will find documentation on FAQ, troubleshooting and new features. R Advanced troubleshooting PROBLEM CAUSE SOLUTION I have nowhere to plug in the base station. • Your computer or other equipment may be occupying the Internet connection port. • Get a router, allowing you to attach more units to the same Internet connection port.
3 PROBLEM CAUSE SOLUTION I cannot sign in to Skype. • Your Internet connection timed out because you are not using an “Always on” connection. • Some broadband connections require that you log on the Internet every time you wish to use it, and the connection will automatically close after for example 20 minutes of inactivity. Your Webtalker does not work with such connections, only with “Always on” connections. Contact your Internet provider and get an “Always on” connection.
ENGLISH SECTION 3 PROBLEM CAUSE SOLUTION The time on the idle display is incorrect. • The base station is not connected to the Internet. • The handset gets the time and date from the Internet. Connect the base station to the Internet and wait for a few minutes. • You have not programmed your Time Zone and Daylight saving. • Select your time zone via Settings > Time and Date > Time zone.
3 PROBLEM CAUSE SOLUTION I experience a bad sound quality during Skype calls. • You are probably behind a router which interferes with the sound. • In order to obtain better sound, we recommend that you open the specific port shown under Settings > Advanced > Internet settings > Skype ports to incoming TCP and/or UDP traffic. However, on some routers you cannot configure incoming UDP traffic although you can still configure rerouting of ports with incoming TCP traffic.
ENGLISH SECTION 3 PROBLEM CAUSE SOLUTION I cannot access the main menu Contacts. • You are signed out. • Your contact list resides on a central Skype server and is therefore visible only when you are signed in. Sign in via Status > Sign in to Skype. I cannot see if a Skype contact is online as his or her online status is always shown as • The contact in question has not been authorised. • Send an Authorisation request: From Contacts, select Options > Advanced > Request details.
3 PROBLEM CAUSE SOLUTION There is no antenna symbol in the upper right hand corner of the display. • The handset is not registered. • Register the handset via Settings > Cordless settings > Register handset. I do not understand the language on the handset. • You have chosen the wrong language. • From the idle screen, press Menu > 888, then select your preferred language from the list.
ENGLISH SECTION 80 3 R FAQ QUESTION ANSWER Why is the Webtalker 6000 for Skype better than a Wi-Fi phone for Skype? Because it is more reliable (DECT), has no interference problems with other wireless devices (Wi-Fi, Bluetooth), has a much longer talk time (more than 10 hours), standby time (more than 140 hours) and range (up to 300 meters). In practice the Webtalker 6000 has a superior voice quality with increased distance between the handset and the base station/router.
3 QUESTION ANSWER What Skype features does my Webtalker support? • Superior Skype sound quality • Calling via Internet: Skype to other Skype users • Calling via SkypeOut to ordinary telephone numbers • Works with SkypeIn – enables reception of calls from ordinary telephone numbers (PSTN) • Works with Skype VoicemailTM (view, play, delete, record personal greeting) • Skype conference call (invited party) • View, search and call Skype contact list • Skype Call Forwarding • Skype Call Waiting • Caller Ident
ENGLISH SECTION 82 3 QUESTION ANSWER In which countries has the Webtalker 6000 been approved? The Webtalker 6000 has been approved in the following European Union Member States: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, The Netherlands, United Kingdom.
3 QUESTION ANSWER Is the handset GAP compatible? Your Webtalker uses a number of features specific to Skype. Therefore we recommend that you do not use other handsets than the one provided with your Webtalker. Can I use several handsets with the same base station? Yes. You will be able to use up to six handsets which can all take advantage of the same Skype account. This is a coming feature. Can I divert an incoming Skype call? Yes.
ENGLISH SECTION 84 3 QUESTION ANSWER Which headset works with the Webtalker? The connector is of the mono type and the plug size 2.5 mm. Please note that not all headsets will be suitable. Ask for a set with an impedance of 30 Ohms or higher.
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Webtalker 6000 www.topcom.net www.skype.topcom.
