Warranty

TheToroWarranty
20inand22inRecycler
®
A2-YearFullWarranty(45DayLimitedWarrantyforCommercialUse)20inMulcher/Bagger
TheToroGTSStartingGuarantee
WalkPowerMowers
A4-YearFullWarranty(NotApplicableforCommercialUse)
SteelDecks
ToroenginewarrantyandGTSguaranteeextended1yearwiththepurchaseoftheT oroproduct
listedbelowandaT oroMaintenanceKit.*Extendedwarrantyappliestoresidentialuseonly.
*Purchaseofthemowerandthekitmustbemadetogether.
Conditions
TheToroCompanyanditsafliate,ToroWarrantyCompany,pursuanttoanagreement
betweenthem,jointlypromisetorepairtheToroProductlistedbelow,whenusedfor
residentialpurposes*,ifdefectiveinmaterialsorworkmanshiporifitstopsfunctioning
duetothefailureofacomponent,fortheperiodlistedbelow.
TheToroCompanyanditsafliate,ToroWarrantyCompany,pursuanttoanagreement
betweenthem,guaranteethatyourT oroGTS(GuaranteedtoStart)engine,when
usedforresidentialpurposes*,willstartontherstorsecondpull,providedtheroutine
maintenancerequiredintheOperator’sManualhasbeenperformed,orwewillxit
freeofcharge.TheGTSStartingGuaranteedoesnotapplyundercommercialuse.
Thiswarrantycoversthecostofpartsandlabor,butyoumustpaytransportationcosts.
*Residentialpurposesmeansuseoftheproductonthesamelotasyourhome.Useatmorethan
onelocationisconsideredcommercialuseandthecommercialwarrantywouldapply.
ProductsCovered
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
ProductsDetails
Residential
Commercial
20inand22inRecyclerand20inMulcher/Bagger
Unit
2-yearfull
45days
Attachments
2-yearfull
45days
Engine
Toro
4-yearfull
45days
GTS4-yearfull
None
Battery
1-yearfull
InstructionsforObtainingWarrantyService
IfyouthinkthatyourToroProductcontainsadefectinmaterialsorworkmanship,or
ifanormal,able-bodiedadultcannolongerstartyourproduct'sengineinoneor
twopulls,followthisprocedure:
1.ContactanyAuthorizedToroServiceDealertoarrangeserviceattheir
dealership.Tolocateadealerconvenienttoyou,accessourwebsiteat
www.Toro.com.Youmayalsocallthenumberslistedinitem#3tousethe
24-hourToroDealerlocatorsystem.
2.Bringtheproductandyourproofofpurchase(salesreceipt)totheService
Dealer.Thedealerwilldiagnosetheproblemanddetermineifitiscovered
underwarranty.
3.IfforanyreasonyouaredissatisedwiththeServiceDealer’sanalysisorwith
theassistanceprovided,contactusat:
ToroWarrantyCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat888-384-9939(U.S.andCanadiancustomers)
LimitedWarrantyforCommercialUse
TheseT oroProductsusedforcommercial,institutional,orrentaluse,arewarranted
for45daysagainstdefectsinmaterialsorworkmanship.Componentsfailingdue
tonormalweararenotcoveredbythiswarranty.Fortheenginewarrantyperiods,
seethetableabove.
OwnerResponsibilities
YoumustmaintainyourToroProductbyfollowingthemaintenanceprocedures
describedintheOperator’sManual.Suchroutinemaintenance,whetherperformedby
adealerorbyyou,isatyourexpense.Partsscheduledforreplacementasrequired
maintenance(“MaintenanceParts”),arewarrantedfortheperiodoftimeuptothe
scheduledreplacementtimeforthatpart.Failuretoperformrequiredmaintenance
andadjustmentscanbegroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Thereisnootherexpresswarrantyexceptforspecialemissionsystemcoverage
andenginewarrantycoverageonsomeproducts.Thisexpresswarrantydoesnot
coverthefollowing:
•Costofregularmaintenanceserviceorparts,suchaslters,fuel,lubricants,oil
changes,sparkplugs,airlters,bladesharpeningorwornblades,cable/linkage
adjustments,orbrakeandclutchadjustments
•Componentsfailingduetonormalwear
•Anyproductorpartwhichhasbeenaltered,misused,neglected,orrequires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•Pickupanddeliverycharges
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oroService
Dealer
•Repairsnecessaryduetofailuretofollowrecommendedfuelprocedure(consult
Operator'sManualformoredetails)
–Removingcontaminantsfromthefuelsystemisnotcovered
–Useofoldfuel(morethanonemonthold)orfuelwhichcontainsmorethan
10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-useoverone
month
•Repairsoradjustmentstocorrectstartingdifcultiesduetothefollowing:
–Failuretofollowpropermaintenanceproceduresorrecommendedfuel
procedure
–Rotarymowerbladestrikinganobject
•Specialoperationalconditionswherestartingmayrequiremorethantwopulls:
–Firsttimestartsafterextendedperiodofnon-useoverthreemonthsor
seasonalstorage
–Cooltemperaturestartssuchasthosefoundinearlyspringandlateautumn
–Improperstartingprocedures-ifyouarehavingdifcultystartingyour
unit,pleasechecktheOperator'sManualtoensurethatyouareusing
thecorrectstartingprocedures.Thiscansaveanunnecessaryvisitto
anAuthorizedToroServiceDealer.
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorizedT oro
ServiceDealerusingT oroapprovedreplacementparts.RepairbyanAuthorizedT oro
ServiceDealerisyoursoleremedyunderthiswarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliableforindirect,
incidental,orconsequentialdamagesinconnectionwiththeuseofthe
ToroProductscoveredbythesewarranties,includinganycostorexpense
ofprovidingsubstituteequipmentorserviceduringreasonableperiodsof
malfunctionornon-usependingcompletionofrepairsunderthesewarranties.
Somestatesdonotallowexclusionsofincidentalorconsequentialdamages,or
limitationsonhowlonganimpliedwarrantylasts,sotheaboveexclusionsmaynot
applytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrights
whichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsoutsidetheUnitedStatesorCanada
shouldcontacttheirT oroDistributor(Dealer)toobtainguaranteepoliciesforyour
country,province,orstate.IfforanyreasonyouaredissatisedwithyourDistributor's
serviceorhavedifcultyobtainingguaranteeinformation,contacttheToroimporter.If
allotherremediesfail,youmaycontactusatT oroWarrantyCompany.
AustralianConsumerLaw:Australiancustomerswillnddetailsrelatingtothe
AustralianConsumerLaweitherinsidetheboxoratyourlocalToroDealer.
3422-312RevB