Product Warranty

TheToroWarranty
Landscape
ALimitedWarranty(seewarrantyperiodsbelow)Contractor
Equipment(LCE)
WPMProduct
SummaryDescription
TheToroCompanyanditsafliate,ToroWarrantyCompany,promiseto
repairtheToroProductbelowifdefectiveinmaterialsorworkmanshipfor
theperiodlistedbelow.
Thewarrantyappliesonlyifyouperformtheroutinemaintenancespecied
intheOperator'sManual.
Toromakesnootherexpresswarranty.Theenginemanufacturermay
provideitsownenginewarrantyandspecialemissionsystemwarranty.If
applicable,thedocumentationwillbeprovidedwithyourproduct.
ProductsandWarrantyPeriods
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
Products
Residential*Commercial
21in.Mowers2years1year
•Engines
—Honda2years
—Kawasaki3years
—Toro3years
30in.Mowers2years1year
•EnginesKawasaki3years
Mid-SizeWalk-Behind
Mowers
2years
•EnginesKawasaki3years
AllMowers
•Battery90dayspartsandlabor
91-365dayspartsonly
•BeltsandTires90days
•Attachments1year
*Residentialpurposesmeanspurchasedbyanindividualandusedonthesamelotasyourhome.
Useataninstitution,asarental,oratmorethanonelocationisconsideredcommercialuseandthe
commercialwarrantyapplies.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsor
workmanship,followthisprocedure:
1.ContactyourT oroAuthorizedServiceCentertoarrangeserviceofthe
product.Visithttp://www.toro.comandselectWHERETOBUYtolocate
aToroservicecenterinyourarea.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
servicecenterlocation.Theservicecenterwilldiagnosetheproblem
anddetermineifitiscoveredunderwarranty.
3.Foradditionalquestionsregardingwarrantytermsandconditions,
youmaycontactToroat:
ToroWarrantyCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat888-384-9939(U.S.andCanadiancustomers)
OwnerResponsibilities
YoumustmaintainyourToroProductbyfollowingthemaintenance
proceduresdescribedintheOperator’sManual.Suchroutinemaintenance,
whetherperformedbyadealerorbyyou,isatyourexpense.Parts
scheduledforreplacementasrequiredmaintenance(“MaintenanceParts”),
arewarrantedfortheperiodoftimeuptothescheduledreplacementtime
forthatpart.Failuretoperformrequiredmaintenanceandadjustmentscan
begroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Notallproductfailuresormalfunctionsthatoccurduringthewarrantyperiod
aredefectsinmaterialsorworkmanship.Thisexpresswarrantydoesnot
coverthefollowing:
•Costofregularmaintenanceorparts,suchasfuel,lubricants,oil
changes,cable/linkageadjustments,lters,sparkplugs,airlters,
bladesharpeningorwornblades,orbrakeandclutchadjustments
•Componentsfailingduetonormalwear
•Anyproductorpartthathasbeenaltered,misused,neglected,requires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•Pickupanddeliverychargesunlessotherwisespecied
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oro
ServiceCenter
•Failuretofollowthefuelinginstructionsandrequirements(consultthe
Operator'sManualfordetails),suchas:
–Useofoldfuel(morethan1monthold)orfuelwhichcontains
morethan10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-use
over1month
–Improperfuel
•Repairsoradjustmentsduetothefollowing:
–Contaminantsinthefuelsystem
–Failuretoperformtherequiredmaintenanceand/oradjustments
–Rotarymowerbladestrikinganobject
–Improperstartingprocedures
•Productfailuresresultingfromtheuseofmodiedorunapproved
accessoriesornon-T oroparts.
•Failurescausedbyoutsideinuence,including,butnotlimitedto,
weather;storagepractices;contamination;ortheuseofunapproved
coolants,lubricants,additives,orchemicals
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorized
ToroServiceDealerusingToroapprovedreplacementparts.Repairbyan
AuthorizedT oroServiceDealerisyoursoleremedyunderthiswarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliablefor
indirect,incidental,orconsequentialdamagesinconnectionwiththe
useoftheToroProductscoveredbythesewarranties,includingany
costorexpenseofprovidingsubstituteequipmentorserviceduring
reasonableperiodsofmalfunctionornon-usependingcompletionof
repairsunderthesewarranties.
Allimpliedwarranties,includingmerchantabilityandtnessfora
particularpurpose,arelimitedtothedurationoftheexpresswarranty.
Somestatesdonotallowexclusionsofincidentalorconsequential
damages,orlimitationsonhowlonganimpliedwarrantylasts,sotheabove
exclusionsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsoutsidetheUnitedStates
orCanadashouldcontacttheirToroAuthorizedServiceCentertoobtain
warrantypoliciesforyourcountry,province,orstate.Foradditional
questionsregardingwarrantytermsandconditions,youmaycontactToro
WarrantyCompany.
AustralianConsumerLaw
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumerLaw.Youareentitledtoareplacementorrefundforamajor
failureandcompensationforanyotherreasonablyforeseeablelossordamage.Youarealsoentitledtohavethegoodsrepairedorreplacedifthegoods
failtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.
3427-369RevA