User’s Manual Satellite A500/A500D computers.toshiba-europe.
Satellite A500/A500D Copyright © 2009 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
Satellite A500/A500D Manufactured under license from Dolby Laboratories. ExpressCard is a trademark of PCMCIA HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Photo CD is a trademark of Eastman Kodak. Wi-Fi is a registered trademark of the Wi-Fi Alliance. Memory Stick, Memory Stick PRO, Memory Stick PRO Duo and i.LINK are registered trademarks and i.LINK is a trademark of SONY Corporation.
Satellite A500/A500D CE compliance This product is labelled with the CE Mark in accordance with the related European Directives, notably Electromagnetic Compatibility Directive 2004/108/EC for the notebook and the electronic accessories including the supplied power adapter, the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC in case of implemented telecommunication accessories and the Low Voltage Directive 2006/95/EC for the supplied power adapter.
Satellite A500/A500D Important Safety Information for Computers with TV tuner IEC60950-1/EN60950-1 Information technology equipment - Safety Coaxial cable connection to this computer must only be used if the cable outer conductive shielding has been grounded by the cable installer at the building premises as close to the point of cable entrance, or attachment, as practicable and the connection complies with all local cable installation requirements that are applicable in your area.
Satellite A500/A500D Following information is only for EU-member states: Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres. The black bar indicates that the product was placed on the market after August 13, 2005.
Satellite A500/A500D ENERGY STAR® Program Your Computer model may be ENERGY STAR® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
Satellite A500/A500D REACH - Compliance Statement The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation. Please consult the following website www.toshiba-europe.
Satellite A500/A500D Optical disc drive standards TOSHIBA Satellite A500/A500D computer is shipped with one of the following drives preinstalled: DVD Super Multi (±R DL) drive or BD Writer drive. The drive has one of the following labels: CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE1 KLASS 1 LASER APPARAT Before it is shipped, the Class 1 Laser is certified to meet the United States Chapter 21 Standards of the Department of Health and Human Services (DHHS 21 CFR).
Satellite A500/A500D DVD Super Multi (±R DL) drive Panasonic UJ890AD/UJ890ED Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. MANUFACTURED Panasonic Communications Co., Ltd. 1-62, 4-Chome Minoshima Hakata-ku Fukuoka, Japan HLDS GT20N/GT20F Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. MANUFACTURED Hitachi-LG Data Storage, Inc.
Satellite A500/A500D Toshiba Samsung TS-L633C/TS-L633Y Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR CHAPTER 1, SUBCHAPTER J, APPLICABLE AT THE DATE OF MANUFACTURE. MANUFACTURED Toshiba Samsung Storage Technology Korea Corporation 416, Maetan-3Dong, Yeongtong-Gu, Suwon City, Gyeonggi-Do, 443-742, Korea BD Writer Drive Panasonic UJ240EB ■ The BD Writer drive employs a laser system.
Satellite A500/A500D TEAC DVD Super Multi DV-W28S-V/DV-W28S-S ■ The DVD Super Multi drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure.
Satellite A500/A500D International precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.” To prevent direct exposure to the laser beam, do not try to open the enclosure.
Satellite A500/A500D OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
Satellite A500/A500D Table of Contents Preface General Precautions Chapter 1 Introduction Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 TOSHIBA Value Added Package . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Satellite A500/A500D Chapter 4 Operating Basics Using the Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 Using the Fingerprint Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3 Using the TOSHIBA USB Sleep-and-Charge function . . . . . . . . . . .4-10 Using optical disk drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12 Function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Satellite A500/A500D Chapter 8 Optional Devices ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2 Bridge media slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4 Additional memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6 Battery Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 Universal AC Adaptor . . . . . . . . . . . . . . . .
Satellite A500/A500D Preface Congratulations on your purchase of the TOSHIBA Satellite A500/A500D computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your TOSHIBA Satellite A500/A500D computer.
Satellite A500/A500D Chapter 5, The Keyboard, describes special keyboard functions including the keypad overlay and hot keys. Chapter 6, Power and Power-up Modes, gives details on the computer’s power resources and battery save modes. Chapter 7, HW Setup and Passwords, explains how to configure the computer using the HW Setup program. It also tells how to set a password. Chapter 8, Optional Devices, describes the optional hardware available.
Satellite A500/A500D Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, CTRL + C means you must hold down CTRL and at the same time press C. If three keys are used, hold down the first two and at the same time press the third.
Satellite A500/A500D General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
Satellite A500/A500D Creating a computer-friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer. Leave enough space around the computer and other equipment to provide adequate ventilation. Otherwise, they may overheat. To keep your computer in prime operating condition, protect your work area from: ■ Dust, moisture, and direct sunlight.
Satellite A500/A500D ExpressCard overheating Some ExpressCards can become hot during prolonged use which may result in errors or instability in the operation of the device in question. In addition, you should also be careful when you remove an ExpressCard that has been used for a long time. Mobile phones Please be aware that the use of mobile phones can interfere with the audio system.
Satellite A500/A500D xxiv User’s Manual
Satellite A500/A500D Chapter 1 Introduction This chapter provides an equipment checklist, and it identifies the computer’s features, options and accessories. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Satellite A500/A500D Software The following Windows operating system and utility software are pre-installed.
Satellite A500/A500D Features This computer incorporates the following features and benefits: Processor Built-in Your computer is equipped with one processor and processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All programs -> TOSHIBA -> Utilities -> TOSHIBA PC diagnostic Tool.
Satellite A500/A500D Video RAM 1-4 Video RAM depends on the model you purchased. Mobile Intel® GM45/GL40/HM55 Express Chipset model: Video RAM capacity shares with main memory, and the proportion depends on Dynamic Video Memory Technology.
Satellite A500/A500D For users of a 32-bit version of Windows: If your computer is configured with two 2 GB memory modules or more, the memory might be displayed as approximately 3 GB only (depending on the computer’s hardware specifications). This is correct because the operating system usually displays the available memory instead of the physical memory (RAM) built into the computer. Various system components (like the video adapter’s GPU and PCI devices like Wireless LAN, etc.
Satellite A500/A500D Optical disc drive DVD Super Multi drive 1-6 The drive reads DVD-ROM’s at a maximum 8x speed and CD-ROM’s at a maximum 24x speed, and writes CD-R’s at up to 24x speed, CD-RW’s at up to 24x speed, DVD-RW’s at up to 6x speed, DVD-R’s, DVD+R’s and DVD+RW’s at up to 8x speed, DVD-R (Dual layer) at up to 6x speed, DVD+R (Double Layer) at up to 6x speed and DVD-RAM at up to 5x speed, and supports the following formats: ■ CD-R ■ CD-RW ■ DVD-ROM ■ DVD-Video ■ CD-DA ■ CD-Text ■ Photo CD™ (sin
Satellite A500/A500D BD Writer drive User’s Manual The drive reads BD-ROM’s at a maximum 6x speed and DVD-ROM’s at a maximum 8x speed and CD-ROM’s at a maximum 24x speed, and writes CD-R’s at up to 24x speed, CD-RW’s at up to 16x speed, DVD-RW’s at up to 6x speed, DVD-R’s, DVD+R’s and DVD+RW’s at up to 8x speed, DVD-R (Dual layer) at up to 4x speed, DVD+R (Double Layer) at up to 4x speed, DVD-RAM’s at up to 5x speed, BD-R’s at up to 6x speed, BD-R (DL) at 4x speed, BD-RE’s at up to 2x speed and BD-RE (DL
Satellite A500/A500D Keyboard Built-in The internal keyboard provides dedicated cursor control overlay keys, and Keys. The keyboard is compatible with the IBM® enhanced keyboard. Refer to Chapter 5, The Keyboard, for details. Pointing Device Built-in Touch Pad The integrated Touch Pad and control buttons in the palm rest allow control of the on-screen pointer and support functions such as the scrolling of windows. Power Battery pack The computer is powered by one rechargeable lithium-ion battery pack.
Satellite A500/A500D Slots ExpressCard™ The internal ExpressCard slot is a Universal slot. This slot supports ExpressCard/54 and ExpressCard/34 modules. Bridge media This slot lets you insert an SD™/SDHC™ memory card, miniSD™/microSD™ Card, Memory Stick® (PRO™/PRO Duo™), xD-Picture Card™ and MultiMediaCard™. Refer to Chapter 8, Optional Devices.
Satellite A500/A500D Headphone (S/PDIF) jack This jack lets you connect digital speakers or a stereo headphone (16 ohm minimum). When you connect a digital speaker or headphones, the internal speaker is automatically disabled. This jack can be used also as S/PDIF jack and enables connection of optical digital correspondence apparatus. Microphone jack A 3.
Satellite A500/A500D LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). It is pre-installed as a standard device in some markets. Bluetooth™ Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers and printers and mobile phones.
Satellite A500/A500D Software The computer’s internal display panel supports high-resolution video graphics and can be set to a wide range of viewing angles for maximum comfort and readability. Operating system Windows 7 is available. Refer to the preinstalled Software section at the front of this chapter. TOSHIBA Utilities A number of utilities and drivers are preinstalled to make your computer more convenient to use. Refer to the Utilities and applications section in this chapter.
Satellite A500/A500D Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer. Instant security A specific hot key function automatically locks the system providing data security.
Satellite A500/A500D Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software. The contents of main memory are automatically saved to the hard disk drive so that when you next turn the power on again, you can continue working right where you left off. Refer to the Turning off the power section in Chapter 3, Getting Started, for more details.
Satellite A500/A500D TOSHIBA Flash Cards The TOSHIBA Flash Cards provide a quick way to modify selected system functions and to launch applications. ■ Hot key function ■ TOSHIBA utility launcher function TOSHIBA Accessibility The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot-key functions.
Satellite A500/A500D Bluetooth Stack for Windows by Toshiba This software enables communication between the computer and external Bluetooth devices such as printers and mobile phones. Bluetooth functions cannot be used in models that do not have a Bluetooth module installed. TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides access to specific tools, utilities and applications that make the use and configuration of the computer easier.
Satellite A500/A500D User’s Manual TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows. If the verification is successful, the user will be logged into Windows automatically. The user can thus avoid having to enter a password or the like, which makes the login process easier. TOSHIBA USB Sleep-and-Charge Utility This utility is able to either enable or disable the USB Sleep-and-Charge function.
Satellite A500/A500D TOSHIBA DVD PLAYER This software is provided for playback of DVD Video.It has an on-screen interface and functions. Click Start -> All Programs -> TOSHIBA DVD PLAYER. Frame dropping, audio skipping or out of synch audio and video may occur during playback of some DVD Video and Blu-ray Disc titles. Make sure to connect the computer’s AC adaptor when playing a DVD Video. Power-saving features may interfere with smooth playback.
Satellite A500/A500D Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer’s front with its display panel in the closed position. 3 1 1. Bridge Media Slot 2. Infrared receiver window 3.
Satellite A500/A500D Slide this switch to the right to turn on Wireless LAN and Bluetooth functions. Slide it to the left to turn off the functions. Wireless communication switch ■ Turn Wi-Fi ®, Wireless USB and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury.
Satellite A500/A500D Keep foreign metal objects, such as screws, staples and paper clips, out of the USB connectors. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available. In view of this it may be noted that some functions associated with a specific device might not operate properly.
Satellite A500/A500D HDMI out port HDMI out port can connect with Type A connector HDMI cable.One HDMI cable can send video and audio signals. In addition to this, it can send and receive control signals. By connecting a TV which supports HDMI Control to this port, the remote control for the connected TV can be used to operate some of the computer functions.Refer to the REGZA Link section in Chapter 8, Optional Devices, for more details.
Satellite A500/A500D Right side The following figure shows the computer’s right side. 1 2 3 4 5 6 7 *1. Optical disc drive (tray) 2. Universal Serial Bus (USB 2.0) port *3. Modem jack 4. DC IN 19V jack 5. Security lock slot *6. TV Tuner jack *7. Optical Disc drive (slot) *Depending on the model you purchased. Figure 2-3 The right side of the computer User’s Manual Optical disc drive (tray) Some computers are configured with a tray version of the DVD Super Multi drive or Blu-ray Disc drive.
Satellite A500/A500D Modem jack The modem jack allows you use to attach a modular cable in order to connect the internal modem directly to a telephone line. Some models are equipped with a built-in modem. ■ Connection to any communication line other than an analog phone line could cause a computer system failure. ■ Connect the built-in modem only to ordinary analog phone lines. ■ Never connect the built-in modem to a digital line (ISDN).
Satellite A500/A500D Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. 3 2 1 4 6 5 1. Battery safety lock 2. Battery release latch 3. Battery 4. Cooling vent 5. Memory module slots 6.
Satellite A500/A500D 2-8 Hard disk drive The hard disk drive contains the main storage for the computer. Disk size varies depending on the model purchased. Memory module slots The memory module slots are located here. The memory module slots allow for the installation, replacement and removal of additional memory modules. Please refer to the Additional memory module section in Chapter 8, Optional Devices for more information.
Satellite A500/A500D Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. 14 13 12 11 10 15 9 2 3 7 2 1 4 5 8 6 1. Power button 2. Stereo speakers 3. Front operational panel 4. Touch Pad Enable/Disable button 5. Touch Pad 6. Touch Pad control buttons 7. Fingerprint Sensor 8. System Indicators 9. Display hinge 10. Display screen *11. Microphone *12.
Satellite A500/A500D Keep foreign objects out of the speakers. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or keyboard. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. 2-10 Front operation panel (eight panels) Eight panels are available for use: CD/DVD/BD, Eco, Play/Pause, Previous, Next, Mute, Volume DOWN, Volume UP.
Satellite A500/A500D Microphone A built-in microphone allows you to import and record sounds for your application - please refer to the Sound system section in Chapter 4, Operating Basics for more information. Some models are equipped with a microphone. Web Camera The Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger.
Satellite A500/A500D Function buttons Several buttons are provided with some models. Figure 2-6 Front operation panel Available for use: Eco, CD/DVD/BD, Play/Pause, Previous, Next, Mute, Volume Down, Volume Up. These buttons allow you to manage audio/video, run applications and access utilities. Refer to the Function buttons section in Chapter 4, Operating Basics, for details. Please handle your computer carefully to avoid scratching or damaging the surface.
Satellite A500/A500D System indicators The LED system indicators for specific computer operations glow when those operations are in progress. Figure 2-7 System indicators User’s Manual DC IN The DC IN indicator normally glows white when power is being correctly supplied from the AC power adaptor. However, If the output voltage from the adaptor is abnormal, or if the computer’s power supply malfunctions, this indicator will go out.
Satellite A500/A500D Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the Touchpad Enable/Disable button. Figure 2-8 Keypad indicators 2-14 CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Touchpad Enable/ Disable button The touchpad indicator below this button glows white when the touchpad is activated.
Satellite A500/A500D Optical disc drives The computer is configured with a DVD Super Multi drive or BD writer or BD-Combo drive. A Serial ATA interface controller is used for 12cm (4.72") and 8cm (3.15") (Tray ODD) and 12cm (4.72") (Slot ODD) CD/DVD/BD operation. For further information on loading and unloading discs, please refer to the Writing CD/DVD/BD on DVD Super Multi drives or BD Writer drives section in Chapter 4, Operating Basics.
Satellite A500/A500D CDs ■ CD-R discs can be written only once. The recorded data cannot be erased or changed. ■ CD-RW discs including multi speed CD-RW discs, high-speed CD-RW discs and ultra-speed CD-RW discs can be recorded more than once. DVDs ■ DVD-R, DVD+R, DVD-R (Dual Layer) and DVD+R (Double Layer) discs can be written only once. The recorded data cannot be erased or changed. ■ DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than once.
Satellite A500/A500D DVD Super Multi drive The full-size DVD Super Multi drive module allows you to record data to recordable CD’s and DVD’s as well as run 12cm(4.72") and 8cm(3.15") (for Tray type) or 12cm (4.72") (for Slot type) CD’s and DVD’s without using an adaptor. The speed is slower at the center of a disc and faster at the outer edge.
Satellite A500/A500D Remote Controller A remote controller, which is provided with some models, enables you to perform some functions of your computer from a distant location. There are two different types of remote controllers: ■ Full size remote controller ■ Slim size remote controller ■ Some models are included with either a Full size remote controller or Slim size remote controller.
Satellite A500/A500D Full Size Remote Controller 2 1 5 3 4 7 8 9 10 11 12 17 13 14 15 16 19 18 22 21 6 20 23 26 24 1. Power 2. Access indicator 3. Record 4. Stop 5. Pause 6. Play 7. REW (Rewind) 8. FWD (Fast Forward) 9. Replay 10. Skip 11. Back 12. More Info 13. Arrows 25 14. OK 15. Volume Control 16. Channel/Page Control 17. Start 18. Mute 19. Recorded TV 20. Guide 21. Live TV 22. DVD Menu 23. Numbers 24. Clear 25. Enter 26.
Satellite A500/A500D 2-20 Power Starts or terminates the operating system. This button functions like the Power button of your computer. By default, the Sleep Mode is equivalent to the Power Off state of your computer. To change the setting, click Start, select Control panel -> System and Security -> Power Options. When pressing the Sleep button, the following three options are available: Do nothing, Sleep and Hibernation.
Satellite A500/A500D User’s Manual Volume + Increases the volume while watching TV, viewing DVD’s or replaying CD’s. Volume - Decreases the volume while watching TV, viewing DVD’s or replaying CD’s. Start Opens Media Center to the main window. Channel/Page up (+) and down (-) Changes the TV channel or moves a page up and down, depending on the available options. Mute Turns your computer sound on/off. Recorded TV Allows you to start recording of TV programs.
Satellite A500/A500D Slim Size Remote Controller 1 2 3 4 7 5 10 9 6 8 12 11 15 13 16 14 17 19 20 18 1. CD/DVD/BD 2. Brightness down 3. Brightness up 4. Power 5. Volume + 6. Volume 7. DVD Menu 8. Arrows 9. OK 10. Illumination On/Off 11. Mute 12. Back 13. More Info 14. Start 15. REW (Rewind) 16. Play/Pause 17. FWD (Fast Forward) 18. Replay 19. Stop 20.
Satellite A500/A500D User’s Manual Power Starts or terminates the operating system. This button functions like the Power button of your computer. By default, the Sleep Mode is equivalent to the Power Off state of your computer. To change the setting, click Start, select Control panel -> System and Security -> Power Options. The following four options are available: Do nothing, Sleep, Hibernate and Shut down Volume + Increases the volume while viewing DVD’s or replaying CD’s.
Satellite A500/A500D Using the Remote Controller Some computers include a remote control unit, which allows you to control some of your computer’s functions from a distant location. ■ The Remote Controller is designed specifically for this computer. ■ Some application programs may not support remote control functions. Operational range of the Remote Controller Point the Remote controller at your computer and press a button. The operational angle and distance are described below.
Satellite A500/A500D Even if the remote controller is within the effective range as described above, it may malfunction or not work correctly in the following cases. ■ When an obstacle stands between the infrared receiver window of your computer and the Remote Controller. ■ When direct sunlight or strong fluorescent light strikes the infrared receiver window. ■ When the infrared receiver window or the infrared emission part of the Remote Controller is dirty.
Satellite A500/A500D Type of battery that can be used for the Full Size Remote Controller When the batteries shipped with the Remote Controller are discharged, replace them with commercially available AA manganese batteries or AA alkaline batteries. Other types or battery should not be used. Installing the batteries 1. Open the battery cover on the back of the Remote Controller. Slide the cover in the direction of the arrow to remove the cover. Figure 2-12 Opening the battery cover 2.
Satellite A500/A500D Replacing the batteries When the batteries in the Remote Controller reach the end of their life, the Remote Controller may not operate correctly or work only within a short distance from your computer. In this instance, you should purchase new batteries and replace the discharged ones. 1. Open the battery cover on the back of the Remote Controller. 2. Replace the batteries. Be sure to place the batteries with their polarities (+ and -) in the correct position.
Satellite A500/A500D 3. Close the battery cover. Close the cover securely until it clicks. Figure 2-18 Closing the battery cover Replacing the battery 1. Open the battery cover on the back side of the remote controller. 2. Hold down the stopper and slide the battery out of battery case. Figure 2-19 Removing the batteries 3. Insert the battery in place. Be sure to place the batteries with correct polarities. Press the battery down to the stopper then push it forward to fit into the battery case. 4.
Satellite A500/A500D Removing a Slim size remote controller To remove a Slim size remote controller, follow the steps as detailed below: 1. Press a Slim size remote controller slightly to make it stretch out. 2. Grasp a Slim size remote controller and pull it out from the slot.
Satellite A500/A500D ■ Depending on the model in question, either a 2-pin or 3-pin adaptor/power lead will be bundled with the computer. ■ Do not use a 3-pin to 2-pin conversion plug. ■ The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside of this region. In order to use the adaptor/computer in other regions, you should please buy a power cord that conforms to the safety rules and regulations in that particular region.
Satellite A500/A500D Chapter 3 Getting Started ■ If the battery pack is not pre-installed in the computer that you purchased, please install the battery pack before you start using the computer. Please refer to Chapter 6, Replacing the battery pack, for further information about installing the battery pack. ■ All users should be sure to read the section Starting up for the first time.
Satellite A500/A500D Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power. The AC adaptor can be connected to any power source supplying from 90 to 264 volts and 47 or 63 hertz. For details on using the AC adaptor to charge the battery pack, refer to Chapter 6, Power and Power-up Modes.
Satellite A500/A500D 1. Connect the power cord to the AC adaptor. Figure 3-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 3-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the right side of the computer. Figure 3-3 Connecting the adaptor to the computer 3.
Satellite A500/A500D Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. Figure 3-4 Opening the display Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer.
Satellite A500/A500D Turning on the power This section describes how to turn on the power - the Power indicator light will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, Power and Power-up Modes, for more information. ■ After you turn on the power for the first time, do not turn it off until you have set up the operating system. Please refer to the section Starting up for the first time for more information.
Satellite A500/A500D Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system’s main screen the next time it is turned on. 1. If you have entered data, either save it to the hard disk drive or to other storage media. 2.
Satellite A500/A500D Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: ■ Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition. ■ You can return to your previous working environment immediately when you turn on the computer. ■ Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature.
Satellite A500/A500D Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer’s main memory so that when you turn on the power again, you can continue working right where you left off. When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled, always completely shut down the computer.
Satellite A500/A500D Executing Sleep Mode You can also enable Sleep Mode by pressing FN + F3 - please refer to Chapter 5, The Keyboard, for further details. You can enter Sleep Mode in one of four ways: ■ Click Start then click the arrow button ( button ( ) in the power management ) and select Sleep from the menu. ■ Close the display panel. Please note that this feature must be enabled within the Power Options (to access it, click Start -> Control Panel -> System and Security -> Power Options).
Satellite A500/A500D System Recovery Options A hidden partition is allocated on the hard disk drive for the System Recovery Options. This partition stores files which can be used to repair the system in the event of a problem. The System Recovery Options feature will be unusable if this partition is deleted. System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory.
Satellite A500/A500D Creating Optical Recovery Discs This section describes how to create Recovery Discs. ■ Be sure to connect the AC adaptor when you create Recovery Discs. ■ Be sure to close all other software programs except the Recovery Media Creator. ■ Do not run software such as screen savers which can put a heavy load on the CPU. ■ Operate the computer at full power. ■ Do not use power-saving features. ■ Do not write to the disc when the anti-virus software is running.
Satellite A500/A500D Restoring the pre-installed software from the Recovery hard disk drive A portion of the total hard disk drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem. If you subsequently set up your hard disk drive again, do not change, delete or add partitions in a manner other than specified in the manual, otherwise you may find that space for the required software is not available.
Satellite A500/A500D Restoring the pre-installed software from your created Recovery Discs If the pre-installed files are damaged, you are able to either use the Recovery Discs you have created or the hard disk drive recovery process to restore the computer to the state it was in when you originally received it.
Satellite A500/A500D 3-14 User’s Manual
Satellite A500/A500D Chapter 4 Operating Basics This chapter describes the basic operations of your computer and highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go. 4 1 2 3 1. Touchpad Enable/Disable button 2. Touchpad 3. Touchpad buttons 4.
Satellite A500/A500D Touch Pad Gesture There are four convenient gestures that make users operate the system easier and faster. ChiralMotion You can scroll vertically and horizontally. To enable these features, select the Enable vertical scrolling and Enable horizontal scrolling check boxes. Click on the window or item you wish to scroll and slide your finger upwards or downwards along the right edge of the TouchPad to scroll vertically.
Satellite A500/A500D The Touchpad Enable/Disable button below the spacebar allows you to turn off the touchpad while using a mouse. Press the button again to enable the touchpad. You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse. Click: Tap once Double-click: Tap twice Drag and drop: Tap to select the item(s) you want to move, leave your finger on the Touch Pad after the second tap and then move the item(s) to their new destination.
Satellite A500/A500D Figure 4-2 Slide the finger over the recognition sensor ■ Avoid swiping with the finger stiff or pressed-on too hard: Fingerprint reading may fail if the center of the fingerprint is not touching on the sensor, or when finger is swiped while pressing hard. Make sure that the center of the fingerprint is touching the sensor before swiping.
Satellite A500/A500D Observe the following before you place your finger on the sensor whether for fingerprint enrollment/registration or recognition. ■ Wash and dry your hands thoroughly. ■ Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of sensor failures, especially when the weather is dry. ■ Clean the sensor with a lint-free cloth - do not use detergent or any other chemicals to clean the sensor.
Satellite A500/A500D Fingerprint sensor limitations ■ The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint. ■ A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration. ■ The recognition success rate may differ from user to user. ■ TOSHIBA does not guarantee that this fingerprint recognition technology will be error-free.
Satellite A500/A500D 3. The “Enroll” screen is displayed. Click the non-enrolled finger icon above the finger and click Next. 4. The note for enrollment operation screen is displayed. Confirm the message and click Next. 5. The Scanning Practice screen is displayed. You can practice swiping your finger. When you have finished practicing swiping your finger, click Next. 6. The last step for enrollment screen is displayed. Swipe three times with the same finger.
Satellite A500/A500D Windows Logon via Fingerprint Authentication In place of the usual Windows logon by ID and password, fingerprint authentication also allows logon to Windows. This is useful especially when many users are using the PCs, as user selection can be skipped. Fingerprint Authentication Procedure 1. Start up the computer. 2. The Logon Authorization screen is displayed. Choose any of the enrolled fingers and swipe the fingerprint on the sensor.
Satellite A500/A500D Fingerprint Single Sign-on Feature General The Single Sign-On is a feature that allows the user to complete the authentication for both the User Password (and optionally, the HDD user and Supervisor passwords) and logging on to Windows using only one fingerprint authentication when booting up. It is necessary to register the User Password and Windows Logon password before using the fingerprint Pre-OS feature and this fingerprint Single Sign-On feature.
Satellite A500/A500D Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free. TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility. ■ The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint.
Satellite A500/A500D ■ When “USB Sleep-and-Charge function” is set to [Enabled], USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC5V).
Satellite A500/A500D Starting the USB Sleep and Charge Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Utilities -> USB Sleep and Charge; or Control Panel -> Hardware and Sound -> TOSHIBA USB Sleep and Charge. Enabling USB Sleep-and-Charge This utility can be used to enable and disable the USB Sleep-and-Charge function. Check the check boxes to enable the USB Sleep-and-Charge function. In the default state this function is disabled.
Satellite A500/A500D ■ Use the DVD playback application to view DVD-Video discs. ■ Use only round standard (12cm) disc with this slot ODD. Any other size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc. Loading discs ■ Tray ODD To load CD/DVD/BD’s, follow the steps as listed below and refer to figures 4-4 to 4-6. 1. When the computer’s power is on, press the eject button to open the disc tray slightly. 1 1.
Satellite A500/A500D 3. Lay the CD/DVD/BD, label side up, in the disc tray. Figure 4-5 Inserting a CD/DVD/BD When the disc tray is fully opened, the edge of the computer will extend slightly over the area where you insert the media. Therefore, when loading a CD, DVD or BD, you will need to turn it slightly at an angle when you place it in the disc tray. After loading the CD/DVD/BD you should ensure that it is properly positioned over the central spindle and that it lies flat within the tray.
Satellite A500/A500D ■ Slot ODD To load CD/DVD’s, follow the steps as listed below and refer to following figures. 1. When the computer’s power is on, insert CD/DVD into the ODD directly. Removing discs ■ Tray ODD Do not press the eject button while the computer is accessing the media in the drive, instead wait for the indicator to go out before you open the disc tray. In addition, if the CD/DVD/BD media is spinning when you open the tray, wait for it to fully stop before you remove it.
Satellite A500/A500D 2. The CD/DVD/BD media will extend slightly over the sides of the disc tray in order that you can hold it. Grasp it carefully by its edges and lift it vertically off of the central spindle and out of the tray. Figure 4-6 Removing a CD/DVD/BD 3. Press the center of the disc tray in order to close it - the tray will click into place when it is locked. ■ Slot ODD To remove a CD/DVD, press eject button let CD/DVD be put out.
Satellite A500/A500D Lock Time Settings for Optical Drive Auto Lock This sets the amount of time required to pass before the optical disc drive eject button unlocks when the Computer detects vibration or other shock. 1. Right click on the Optical Drive Power icon on the Taskbar. 2. Click Unlock time settings -> 1s or 3s or 5s. ■ When the Optical Drive Auto Lock is engaged, the FN+Tab key combination and Eject Buttons on application screens are disabled.
Satellite A500/A500D Function buttons This section describes the Function buttons. Seven buttons are provided with some models. Figure 4-8 Function button Icon Function button DVD/BD *CD/None Eco CD/DVD/BD Launch WinDVD BD Launch Windows for TOSHIBA or Media Player TOSHIBA DVD Player depends on a disc in the optical disc drive.
Satellite A500/A500D ■ Please refer to the section Writable discs, Chapter 2 for details about the types of writable CD, DVD and BD discs that can be supported by this computer. ■ Do not turn off the power to the optical disc drive while the computer is accessing it as this may cause you to lose data. ■ CD-R/RW media cannot be accessed using the Create CD/DVD option in Media Center. ■ To write data to CD-R/-RW media, use the TOSHIBA Disc Creator feature that is installed on your computer.
Satellite A500/A500D BD Writer drive CD-R: TAIYO YUDEN CO., Ltd. MITSUBISHI KAGAKU MEDIA CO., LTD. Hitachi Maxell,Ltd. CD-RW: (Multi-Speed and High-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD. CD-RW: (Ultra-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-R: (DVD Specifications for Recordable Disc for General Version 2.0) TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD.
Satellite A500/A500D ■ DVD Super Multi drive cannot use discs that allow writing faster than 16x speed (DVD-R and DVD+R media), 8x speed (DVD-R (Dual Layer), DVD+RW and DVD+R (Double Layer) media), 6x speed (DVD-RW media), 5x speed (DVD-RAM media). ■ Some types and formats of DVD-R (Dual Layer) and DVD+R (Double Layer) discs may be unreadable. ■ 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to. ■ DISC created in DVD-R (Dual Layer) format4 (Layer Jump Recording) cannot be read.
Satellite A500/A500D ■ Be sure to close all other software programs except for the writing software itself. ■ Do not run software such as a screen saver which can put a heavy load on the processor. ■ Operate the computer at its full power settings - do not use any power-saving features. ■ Do not write information while virus checking software is running, instead wait for it to finish, then disable the virus protection applications, including any software that checks files automatically in the background.
Satellite A500/A500D ■ Make sure that the write/rewrite operation is completed before going into either Sleep Mode or Hibernation Mode (writing is completed if you can remove an optical media on the DVD Super Multi drive or BD drive). ■ If the media is of poor quality, or is dirty or damaged, writing or rewriting errors may occur. ■ Set the computer on a level surface and avoid places subject to vibration such as airplanes, trains or cars.
Satellite A500/A500D ■ You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R, DVD+R (Double Layer) or DVD+RW media using the “Disc Backup” function of TOSHIBA Disc Creator. ■ You cannot back up DVD-ROM, DVD Video, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW to CD-R or CD-RW media using the “Disc Backup” function of TOSHIBA Disc Creator. ■ TOSHIBA Disc Creator cannot record in packet format.
Satellite A500/A500D How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information. ■ Opening the TOSHIBA Disc Creator Manual Start -> All Programs -> TOSHIBA -> CD&DVD Applications -> Disc Creator Help When Using Corel DVD MovieFactory® for TOSHIBA How to make a DVD-Video Method 1: Simplified steps for making a DVD-Video from adding video source: 1.
Satellite A500/A500D 5. After choose the menu template, press Next button to go to Burning Page. 6. Choose the output type then press Burn button. How to learn more about Corel DVD MovieFactory® Please refer to the Help and Manual files for additional DVD MovieFactory information. Opening the DVD MovieFactory Manual Start -> All Programs -> DVD MovieFactory for TOSHIBA -> User Manual -> DVD MovieFactory User Manual Important information for use Note the following limitations when you write Video DVD: 1.
Satellite A500/A500D 2. Before recording the video to DVD: ■ When you record DVD disc, please use only discs recommended by the Drive manufacturer. ■ Do not set the working drive to a slow device like a USB1.1 hard disk drive or it will fail to write DVD. ■ Do not perform any of the following actions: ■ Operate the computer for any other function, including using a mouse or Touch Pad, or closing/opening the display panel. ■ Bump or cause vibration to the computer.
Satellite A500/A500D ■ Do not playback DVD discs Video while watching or recording television programs using other applications. Doing so may cause DVD Video playback or television program recording errors. In addition, if prescheduled recording starts during DVD Video playback it may cause DVD Video playback or television program recording errors. Please view DVD Video during times when there is no recording prescheduled. ■ The resume function cannot be used with some discs on the “TOSHIBA DVD PLAYER”.
Satellite A500/A500D TOSHIBA DVD PLAYER 1. “TOSHIBA DVD PLAYER” software is supported for playback of DVD-Video and DVD-VR. 2. The “TOSHIBA DVD PLAYER” does not have a parental control function. 3. In order to protect copyrights, the Windows Print Screen function is disabled when “TOSHIBA DVD PLAYER” is running. 4. (Print Screen functions are disabled even when running other applications besides “TOSHIBA DVD PLAYER” and when “TOSHIBA DVD PLAYER” is minimized.
Satellite A500/A500D Using WinDVD BD for TOSHIBA Notes on use ■ “WinDVD BD for TOSHIBA” is for Blu-ray Disc playback only. DVD playback is not supported. Please use “TOSHIBA DVD PLAYER” for DVD playback. ■ Playback of high bit rate content may cause frame dropping, audio skipping or decrease in computer performance. ■ Close all other applications before playing back Blu-ray Disc. Do not open any other applications or carry out any other operations during Blu-ray Disc playback.
Satellite A500/A500D ■ The Blu-ray disc movie can be played only with internal LCD display or external devices connected by RGB and HDMI output. WinDVD does not support Clone mode (DualView) which plays on internal LCD and external display or TV. ■ This product does not play HD DVD discs. Blu-ray discs with high-definition content required for HD viewing. Media care This section provides tips on protecting data stored on your CD’s, DVD’s, BD’s and floppy diskettes. Handle your media with care.
Satellite A500/A500D Floppy diskettes The USB floppy diskette drive is available only as an option. 1. Store your floppy diskettes in the container they came in to protect them and keep them clean. If a floppy diskette becomes dirty, clean it with a soft, lightly dampened cloth - do not use cleaning fluid. 2. Never open the shutter or touch the magnetic surface of your floppy diskette - doing this could permanently damage it and lose data. 3.
Satellite A500/A500D Sound system This section describes some of the audio control functions. Adjusting System Volume You can control the overall level of sound using Windows Volume Mixer. To launch Volume Mixer, follow the steps below. 1. Locate the Speaker icon on the task tray. 2. Right-click the Speaker icon on the task tray. 3. Select Open Volume Mixer from the menu. Click the Device button to display available playback devices. Select Speakers to use the internal speakers for listening.
Satellite A500/A500D ■ Microphone is the default input device. It should be selected when using the computer’s internal microphone or an external microphone connected to the Microphone jack to record sound. If an external microphone or audio cable is connected to the Microphone jack, the Realtek HD Audio Manager Connector Settings dialog will be displayed allowing selection of either “Line In” or “Mic In” input.
Satellite A500/A500D Using the web camera Some models are equipped with a Web Camera. Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. Camera Assistant Software will help you to add various video effects to your video or photograph.
Satellite A500/A500D Using TOSHIBA Web Camera Application TOSHIBA Web Camera Application is pre-configured to start when you turn on Windows® 7; if you need to restart it go to Start -> All Programs -> TOSHIBA -> Utilities -> Web Camera Application. 1. Capture Still Images 2. Open/Close Preview Area 3. Delete Recorded File 4. Video Recording 5. Camera Resolution 6.
Satellite A500/A500D Using TOSHIBA Face Recognition This feature uses a face verification library to verify the face data of users when they log in Windows. The user can thus avoid having to enter a password or the like, which makes the login process easier. ■ TOSHIBA Face Recognition does not guarantee the correct identification of a user.
Satellite A500/A500D How to register the Face Recognition Data Take a picture for facial verification purposes, and register the data needed when you log in. To register the data needed when you log in, follow the steps as described below: 1. To launch this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> Face Recognition. ■ The Registration screen is displayed for a logged-in user whose face has not been registered.
Satellite A500/A500D 12. The Management screen is displayed. The registered account name will be displayed. Clicking on it will cause the captured image of your face to be displayed on the left. How to Delete the Face Recognition Data Delete image data, account information, and personal record data created during registration. To delete the Face Recognition Data, follow the steps as described below: 1. To launch this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> Face Recognition.
Satellite A500/A500D 1:N Mode Login screen 1. 2. 3. 4. 5. Turn on the computer. The Select Tiles screen will be displayed. Select Start face recognition ( ). “Please face the camera” will be displayed. Verification will be performed. If the authentication is successful, the image data taken in step 4 will be faded in and placed over one another. ■ If an error occurs during authentication, you will be returned to the Select Tiles screen. 6.
Satellite A500/A500D Modem This section describes how to connect and disconnect the internal modem to and from a telephone jack. ■ Connection to any communication line other than an analog phone line could cause a computer system failure. ■ Connect the built-in modem only to ordinary analog phone lines. ■ Never connect the built-in modem to a digital line (ISDN). ■ Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX).
Satellite A500/A500D 4. Select either a region from the region menu or a telephony location from the sub-menu. ■ When you click a region it becomes the modem’s default selection for any new dialing locations that are created within the Windows Control Panel (Phone and Modem Options). ■ When you select a telephony location, the corresponding region is automatically selected and becomes the modem’s default setting.
Satellite A500/A500D Connecting the modular cable ■ Connection to any communication line other than an analog phone line could cause a computer system failure. ■ Connect the built-in modem only to ordinary analog phone lines. ■ Never connect the built-in modem to a digital line (ISDN). ■ Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX). ■ Never connect the built-in modem to a key telephone system for residences or offices.
Satellite A500/A500D TV Tuner Use the My TV feature of Media Center in Windows mode to watch TV programs or record them. Attach a TV Tuner antenna to the tv tuner jack on the computer. Some models are equipped with the TV tuner. The dimensions and shape of the TV antenna port vary for different regions. TV Tuner will function only in the country where the computer was purchased. Using the TV Tuner Antenna ■ The quality of sounds and pictures greatly depends on the radio propagation conditions.
Satellite A500/A500D If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna, you should operate your computer using AC power mode. The AC adaptor offers some protection against (but does not entirely prevent) possible electric shock caused by lightning. For complete protection, do not operate your computer during a thunderstorm. 1. Save data, shutdown Windows and turn off the power. 2.
Satellite A500/A500D Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices. All models are provided with Wireless Communication switch. Some models are equipped with both Wireless LAN and Bluetooth functions. Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802.11 Wireless LAN standard.
Satellite A500/A500D Security ■ TOSHIBA strongly recommend that you enable encryption functionality, otherwise your computer will be open to illegal access by an outsider using a wireless connection. If this occurs, the outsider may illegally access your system, eavesdrop, or cause the loss or destruction of stored data. ■ TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof.
Satellite A500/A500D Release Notes related to the Bluetooth® Stack for Windows® by TOSHIBA 1. Fax application software: ■ Please be aware that there is some fax application software that you cannot use on this Bluetooth™ Stack. 2. Multi-user considerations: ■ On Windows® 7, the use of Bluetooth is not supported in a multi-user environment. This means that, when you use Bluetooth, other users that are logged into the same computer will not be able to use this type of functionality.
Satellite A500/A500D Wireless communication indicator The wireless communication indicator shows the status of the computer’s wireless communication functions. Indicator status Indication Indicator off The wireless communication switch is off. No wireless functionality is available. Indicator glows Wireless communication switch is on. Wireless LAN or Bluetooth is turned on by an application.
Satellite A500/A500D Connecting the LAN cable ■ Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up. ■ Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage may occur. ■ Do not connect any power supplying device to the LAN cable that is connected to the LAN jack. Otherwise, malfunctions or damage may occur.
Satellite A500/A500D Disconnecting the LAN cable Make sure the LAN Active indicator (amber LED) is out before you disconnect the computer from the LAN. To disconnect the LAN cable, follow the steps as detailed below: 1. Pinch the lever on the connector in the computer’s LAN jack and pull out the connector. 2. Disconnect the cable from the LAN hub or router in the same manner. Check with your LAN administrator and hardware or software vendor before disconnecting from the hub.
Satellite A500/A500D Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. ■ Make sure all disk/disc activity has ended before moving the computer check that the HDD and other indicators on the front of the computer are off. ■ If a CD, DVD or BD is in the drive, remove it and make sure that the disc tray is securely closed. ■ Turn off (shut down) the computer.
Satellite A500/A500D Using the Hard Disk Drive (HDD) Protection This computer has a function for reducing the risk of damage on the hard disk drive. Using an acceleration sensor built into the computer, TOSHIBA HDD Protection detects vibration shocks and similar signs of movement of the computer, and automatically moves the Hard Disk Drive head to a safe position to reduce the risk of damage that could be caused by head-to-disk contact.
Satellite A500/A500D Different detection levels can be set depending on whether the computer is used as handheld or mobile usages, or whether it is used in a stable environment such as on a table in the workplace or at home. By setting different detection levels for the computer depending on whether it runs with the AC power (desktop) or with batteries (handheld or mobile usage), the detection level automatically switches according to the power connection mode.
Satellite A500/A500D Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
Satellite A500/A500D Function keys: F1 … F12 The function keys (not to be confused with the special FN key) are the twelve keys at the top of your keyboard - these keys function differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer.
Satellite A500/A500D Hot keys Hot keys (pressing FN + a function or ESC key) let you enable or disable certain features of the computer. Mute: Pressing FN + ESC turns the volume on and off. Lock: Pressing FN + F1 enters “Lock computer mode”. To restore your desktop, you need to log on again. Power Plan: Pressing FN + F2 changes the power settings. Sleep: Pressing FN + F3 switches the system to Sleep mode. Hibernate: Pressing FN + F4 switches the system to Hibernate mode.
Satellite A500/A500D Brightness (Up): Pressing FN + F7 increases the computer’s display panel brightness in individual steps. Wireless: Pressing FN + F8 switches the active wireless devices if the wireless communication switch is switched on. If no wireless communication device is installed, no dialog box will appear. Touch Pad: Pressing FN + F9 enables or disables the Touch Pad function. Zoom: Pressing FN + Space changes the display resolution.
Satellite A500/A500D FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an “F Number” key. To start the TOSHIBA Accessibility utility, click Start -> All Programs -> TOSHIBA -> Utilities -> Accessibility.
Satellite A500/A500D 5-6 User’s Manual
Satellite A500/A500D Chapter 6 Power and Power-up Modes The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power-up modes.
Satellite A500/A500D Table 6-1 Power conditions continued Power on AC adaptor not connected Battery charge is above low battery trigger point • Operates • LED: Battery off DC IN off Battery charge is below low battery trigger point • Operates • LED: Battery flashes Amber DC IN off Battery charge is exhausted Computer goes into Sleep Mode and shuts down No battery installed • Cannot operate • LED: Battery off DC IN off Power off (no operation) Power indicators As shown in the below table, the Bat
Satellite A500/A500D DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: White Indicates the AC adaptor is connected and is correctly supplying power to the computer. No light Under any other conditions, the indicator does not light.
Satellite A500/A500D ■ The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not remove the battery pack while the computer is in Sleep Mode. In this mode data is stored in memory, so if the computer loses power, it will be lost.
Satellite A500/A500D Care and use of the battery pack The battery pack is a vital component of portable computing and, as such, taking proper care of it will help ensure a longer operating time on battery power as well as deliver a longer life for your battery pack. The instructions detailed in this section will help to ensure safe operation and maximum performance. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions.
Satellite A500/A500D Procedures To recharge a battery pack while it is installed in the computer, connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet - the Battery indicator will glow amber while the battery is being charged. Use only the computer connected to an AC power source or the optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.
Satellite A500/A500D In such cases you should follow the steps as detailed below: 1. Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. 2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. 3. Charge the battery until the Battery indicator glows white. Repeat these steps two or three times until the battery recovers normal capacity.
Satellite A500/A500D ■ Whether you close the display panel when you are not using the keyboard - closing the display saves power. ■ The environmental temperature - operating time decreases at low temperatures. ■ The condition of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack.
Satellite A500/A500D ■ Disconnect the AC adaptor when the battery is fully charged overcharging will make the battery hot and can shorten its operating life. ■ If you are not going to use the computer for more than eight hours, disconnect the AC adaptor. ■ Store spare battery packs in a cool dry place out of direct sunlight. Replacing the battery pack Please be aware that the battery pack is classified as a consumable item.
Satellite A500/A500D 5. Slide the battery safety lock towards the release ( the battery release latch movable. ) position to make Figure 6-1 Releasing the battery pack (1) 6. Slide and hold the battery release latch (1) to disengage the battery pack and then remove it from the computer (2).
Satellite A500/A500D To install a battery, follow the steps as detailed below: 1. Insert the battery pack as far as it will go into the computer (1). 2. Ensure that the battery pack is securely in place and the battery safety lock (2) is in its position. Figure 6-3 Securing the battery pack 3. Turn your computer over. TOSHIBA Password Utility The TOSHIBA Supervisor Password Utility allows you to maintain an additional level of security and provides two levels of password security: User and Supervisor.
Satellite A500/A500D Supervisor password If you set a supervisor password, some functions will be restricted when a user logs on with the user password. To set a supervisor password: TOSHIBA Assist -> SECURE -> Supervisor password This utility lets you do the following: ■ Register or delete the supervisor password. ■ Specify restrictions for general users.
Satellite A500/A500D Power-up modes The computer has three power-up modes: ■ Hibernation (saves data in memory to the hard disk) ■ Sleep (power remains on, maintaining the data in memory, but the CPU and all other devices effectively enter a “sleep” mode) ■ Boot (does not save data in memory) Refer also to the section Turning off the power in Chapter 3, Getting Started. Windows utilities You can configure various settings associated with both Sleep Mode and Hibernation Mode within the Power Options.
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Satellite A500/A500D Chapter 7 HW Setup and Passwords This chapter explains how to use TOSHIBA HW Setup program to configure your computer and how to set passwords. HW Setup TOSHIBA HW Setup allows you to configure settings for General, Password, Display, Boot Priority, Keyboard, USB, LAN, LED Illumination and Button Setting. If the supervisor password is set, access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to the computer.
Satellite A500/A500D General This window displays the BIOS version and contains two buttons: Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays BIOS Version and date. When finish BIOS update, please restart your computer and press F2 into BIOS setup manual and load BIOS default one time. Password User Password This option allows you to set or reset the user password for power on. Not Registered Changes or remove the password.
Satellite A500/A500D 3. Click the OK button. If the character string you enter matches the registered password, the password option is reset and the display changes to: Not registered If they do not match, the following message appears. You must repeat step 1. Incorrect Password!!! If you enter the password incorrectly three times in a row, the computer will shut down. You will not be able to access the password option in the HW Setup.
Satellite A500/A500D Keyboard Wake-up on Keyboard When this feature is enabled and the computer is in Sleep mode, you can turn on the computer by pressing any key. It is effective only for the internal keyboard and only when the computer is in Sleep mode. Enabled Enables the Wake-up on Keyboard feature. Disabled Disables the Wake-up on Keyboard function (Default). USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation.
Satellite A500/A500D Built-in LAN This feature enables or disables the Built-in LAN. Enabled Enables Built-in LAN function (Default). Disabled Disables Built-in LAN function. Illumination Illumination ON/OFF This feature allows you to set conditions for Front Edge Logo LED, touchpad illumination LED and Function button backlight LED. (Depending on the model you purchased) ON On. (Default) OFF Off.
Satellite A500/A500D 7-6 User’s Manual
Satellite A500/A500D Chapter 8 Optional Devices Optional devices can expand the computer’s capabilities and its versatility. This chapter describes the connection or installation of the following devices: To connect optional devices (such as USB device or External monitor) to the computer, be sure to check the shape and orientation of the connector before connecting.
Satellite A500/A500D ExpressCard The computer is equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps. Inserting an ExpressCard The Windows hot-install feature allows you to insert ExpressCards while the computer is turned on.
Satellite A500/A500D Removing an ExpressCard To remove an ExpressCard, follow the steps as detailed below. 1. Open the Safely Remove Hardware icon on the Windows Task Bar. 2. Point to ExpressCard and click the left Touch Pad control button. 3. Press the ExpressCard eject button to partially extend it out of the computer. If the ExpressCard is not inserted all the way into the computer, the eject button may not cause it to pop out sufficiently to allows it to be grasped.
Satellite A500/A500D Bridge media slot The computer is equipped with a Bridge media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. ■ Keep foreign objects out of the Bridge media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or Keyboard.
Satellite A500/A500D Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the SD/SDHC memory card SD/SDHC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
Satellite A500/A500D Additional memory module You can install additional memory into the computer in order to increase the amount of system memory that is available. This section describes how to install and remove optional memory modules. ■ You should place a mat beneath the computer in order to prevent the computer’s lid from becoming scratched or damaged when you are installing/replacing the memory module.
Satellite A500/A500D Point to note about memory module error If you install a memory module that is not compatible with the computer, the Power indicator will flash in the following ways: ■ If there is an error in only Slot A or no memory module is inserted in Slot A: repeatedly flashes amber twice, then green. ■ If there is an error in Slot B: repeatedly flashes amber, then green twice. ■ If there are errors in both Slot A and Slot B: repeatedly flashes amber twice, then green twice.
Satellite A500/A500D 4. Align the notch of the memory module with that of the memory module slot and gently insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place. ■ Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the memory module into the connector firmly.
Satellite A500/A500D Removing a memory module To remove the memory module, follow the steps as detailed below: 1. Set the computer to Boot Mode and turn its power off - make sure the Power indicator is off (refer to the Turning off the power section in Chapter 3, Getting Started, if required). 2. Remove the AC adaptor and all cables and peripherals connected to the computer. 3.
Satellite A500/A500D USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB a 3.5" floppy diskette and connects to one of the computer’s USB ports. The USB floppy diskette drive is available only as an option. 1 2 3 4 1. USB connector 2. Disk-In-Use Indicator 3. Floppy diskette slot 4. Eject button Figure 8-6 USB floppy diskette drive USB connector Insert this connector into one of the free USB ports of your computer.
Satellite A500/A500D Using the USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB floppy diskette and connects to one of the computer’s USB ports. Connecting the USB floppy diskette drive To connect the drive, plug the floppy diskette drive’s USB connector into one of the computer’s free USB ports. Make sure the connector is right side up and properly aligned with the socket. Do not try to force the connection; doing so can damage the connecting pins.
Satellite A500/A500D eSATA (External Serial ATA) An device corresponding to eSATA function can be connected to the USB (eSATA combo) port on the computer. Connecting the eSATA device To connect an eSATA device, follow the steps as detailed below: 1. Connect an eSATA cable to the eSATA/USB combo port. Make sure the connector is properly aligned with the socket.Do not try to force the connection, doing so can damage the connecting pins.
Satellite A500/A500D Disconnecting an eSATA device When you have finished using an eSATA device, you can follow the procedures below in order to disconnect it: 1. Wait for the indicator light of an eSATA device to go out to make sure all activity has stopped. If you disconnect an eSATA device or turn off the power while the computer is accessing the drive you may lose data or damage an eSATA device or the drive. 2. Click the Safely Remove Hardware icon on the Windows Taskbar. 3.
Satellite A500/A500D When you turn on the power, the computer will automatically recognize the monitor and determine whether it is a color or monochrome device. If you have problems on getting an image displayed on the correct monitor, you should use the FN + F5 hot key to change the display settings (if you then disconnect the external monitor before you turn the computer’s power off, be sure to press FN + F5 hot key again to switch to the internal display).
Satellite A500/A500D For all display 1. Click Start -> Control Panel -> Appearance and Personalization -> Adjust screen resolution. 2. Connect Display Cable and choose Display setting.
Satellite A500/A500D 3. Choose “Duplicate these displays” of Multiple displays. System displays on Mobile PC display, TV or Monitor at the same time. 4. Choose “Extend these displays” of Multiple displays. System desktop extends on TV or Monitor.
Satellite A500/A500D REGZA Link (PC Control) HDMI out port can connect with Type A connector HDMI cable. One HDMI cable can send and receive video, audio and control signals.HDMI-CEC (Consumer Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI cable. By connecting a TV player which supports HDMI Control to this port, the remote control for the connected TV can be used to operate some of the computer functions.
Satellite A500/A500D Security lock A security locks enable you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft. The computer has a security lock slot on its right side into which you can attach one end of the security cable, while the other end attaches to a desk or similar object. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information.
Satellite A500/A500D Chapter 9 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Satellite A500/A500D Preliminary checklist You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet may cause what appears to be a serious problem: ■ Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.
Satellite A500/A500D ■ Do you hear any beeps? If so, how many, are they long or short, and are they high-pitched or low-pitched? In addition, is the computer making any unusual noises? Write down what you hear. Record your observations so you can describe them in detail to your reseller, dealer or service provider. Software Hardware The problems may be caused by your software or disk. If you cannot load a software package, the media may be damaged or the program might be corrupted.
Satellite A500/A500D System start-up When the computer does not start properly, check the following items: ■ Self test ■ Power Sources ■ Power-on Password Self test While booting up the computer, self test is executed automatically and the following will be displayed: TOSHIBA Leading Innovation>>> This message remains on the screen for a few seconds.
Satellite A500/A500D Overheating power down If the processor’s temperature reaches an unacceptably high level with either setting, the computer will automatically shut down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Procedure Computer shuts down and DC IN indicator blinks white Leave the computer off until the DC IN indicator stops blinking.
Satellite A500/A500D Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-up Modes, for more information on these indicators, together with general battery operation. Problem Procedure Battery doesn’t power the computer The battery may be discharged - connect the AC adaptor to recharge the battery.
Satellite A500/A500D Real Time Clock Problem Procedure The following message is displayed on the LCD: RTC battery is low or CMOS checksum is inconsistent. Press [F2] key to set Date/Time. The RTC battery charge has become exhausted, you should set the date and time in within the BIOS setup screen through the following steps: 1. Press [F2] key. BIOS setup will boot up. 2. Press [F5]/[F6] to set the date in [System Date]. 3. Press [F5]/[F6] to set the time in [System Time].
Satellite A500/A500D Internal display panel Apparent display panel problems may be related to the computer’s setup and configuration - please refer to Chapter 7, HW Setup and Passwords, for further information. Problem Procedure No display Press the FN + F5 hot keys to adjust the display priority, and to make sure it is not set for output to an external monitor. Markings appear on the These marks may have come from contact with LCD screen. the keyboard or Touch Pad while the display has been closed.
Satellite A500/A500D Display Power Saving Technology: Your model may include the Display Power Saving Technology feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD.
Satellite A500/A500D Hard disk drive Problem Procedure Computer does not boot from hard disk drive Check to see whether that is a floppy diskette in the floppy diskette drive or a CD-ROM/DVD-ROM in the optical disc drive - if so remove it and try to start the computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility- please refer to the Boot Priority section in Chapter 7, HW Setup and Passwords, for further information.
Satellite A500/A500D DVD Super Multi drive For further information, please refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a CD/DVD in the drive Make sure the drive’s disc tray is securely closed press it gently into the computer until it clicks into place. Open the drive’s disc tray and ensure the CD or DVD is properly seated - it should lie flat with the label facing upwards.
Satellite A500/A500D BD writer drive For further information, please refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a CD/DVD/BDs in the drive Make sure the drive’s disc tray is securely closed press it gently into the computer until it clicks into place. Open the drive’s disc tray and ensure the CD, DVD or BD is properly seated - it should lie flat with the label facing upwards.
Satellite A500/A500D USB floppy diskette drive The USB floppy diskette drive is available only as an option. For further information, please refer to Chapter 4, Operating Basics. Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that it is properly attached.
Satellite A500/A500D SD/SDHC memory card, miniSD/microSD Card For further information, please refer to Chapter 8, Optional Devices. Problem Procedure SD/SDHC memory card, miniSD/microSD Card error occurs Remove the SD/SDHC memory card, miniSD/ microSD Card from the computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your SD/SDHC memory card, miniSD/microSD Card for further information.
Satellite A500/A500D xD picture card For further information, please refer to Chapter 8, Optional Devices. Problem Procedure xD picture card error occurs Remove the xD picture card from the computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your xD picture card for further information.
Satellite A500/A500D Pointing device If you are using a USB mouse, you should also refer to both the USB device section in this chapter, and the documentation supplied with your mouse. Touch Pad Problem Procedure On-screen pointer does not respond to pointing device operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. Check to make sure that the Touchpad button above is not disabled. Press it so that the light indicator actives on the touchpad.
Satellite A500/A500D USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy. Try moving the mouse again after waiting a short while. Check to make sure the Touchpad isn’t enabled. Press the Touchpad Enable/disable button below the spacebar. Remove the mouse from the computer and then reconnect it to a free USB port it in order to ensure it is firmly attached.
Satellite A500/A500D Fingerprint Sensor Problem Procedure Reading of the fingerprint was not successful. In this instance you should try the fingerprint reading operation again using the correct finger position - please refer to Using the Fingerprint Sensor in Chapter 4, Operating Basics, for further information. Alternatively, you should try the recognition process again using another enrolled finger. The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint.
Satellite A500/A500D USB Sleep-and-Charge function Problem Procedure I cannot use the “USB Sleep-and-Charge function”. The setting of “USB Sleep-and-Charge function” may be [Disabled]. Change the setting to [Enabled]. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons. When this happens, disconnect an external device if some external devices are connected.
Satellite A500/A500D Problem Procedure External devices connected to the compatible ports do not work when connected to a compatible port. Some external devices may not work when connected to a compatible port when the “USB Sleep-and-Charge function” is [Enabled]. Reconnect the external device after turning ON the computer.
Satellite A500/A500D Additional memory module Please also refer to Chapter 8, Optional Devices, for further information on installing and removing memory modules. User’s Manual Problem Procedure If there is a memory malfunction, the Power indicator will repeatedly flash (on for 0.5 seconds, off for 0.5 seconds) in the following patterns: If there is an error in only slot A or no memory module is inserted in Slot A: amber twice, then green once.
Satellite A500/A500D Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem Procedure No sound is heard Adjust the volume control. Press the Volume UP button to increase the volume and press the Volume DOWN button to decrease the volume. Check the software volume settings. Please check to see if Mute is turned to Off. Check to make sure the headphone connection is secure.
Satellite A500/A500D External monitor Please also refer to Chapter 8, Optional Devices, and to the documentation supplied with your monitor for further information. Problem Procedure Monitor does not turn on After confirming that the monitor’s power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor.
Satellite A500/A500D Modem This information is applicable to the models equipped with a built-in modem. 9-24 Problem Procedure Communication software can’t initialize modem Make sure the computer’s internal modem settings are correct. Please refer to the Phone and Modem Options link within the Windows Control Panel.
Satellite A500/A500D LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN HUB. Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator.
Satellite A500/A500D HDMI monitor output function Problem Procedure No display Try adjusting the contrast and brightness controls on the television. Press the FN + F5 hot key in order to change the display priority and ensure that it is not set for the internal display panel only. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
Satellite A500/A500D Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit www.toshiba-europe.com on the internet.
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Satellite A500/A500D Chapter 10 Disclaimers This chapter slates the Disclaimer(s) information applicable to TOSHIBA computers. CPU Central Processing Unit (“CPU”) Performance Disclaimer.
Satellite A500/A500D 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing. 64-bit computing requires that the following hardware and software requirements are met: ■ 64-bit Operating System ■ 64-bit CPU, Chipset and BIOS (Basic Input/Output System) ■ 64-bit Device drivers ■ 64-bit applications Certain device drivers and/or applications may not be compatible with a 64-bit CPU and therefore may not function properly.
Satellite A500/A500D LCD Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate. This is an intrinsic characteristic of LCD technology. Maximum brightness is only available when operating in AC power mode. Screen will dim when the computer is operated on battery power and you will not be able to increase the brightness of the screen.
Satellite A500/A500D Non-applicable Icons Certain notebook chassis are designed to accommodate all possible configurations for an entire product series. Your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the notebook chassis, unless you have selected all those features. Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media.
Satellite A500/A500D Appendix A Specifications This appendix summarizes the computer’s technical specifications.
Satellite A500/A500D Built-in Modem The ability of this feature is depending on the model you purchased. Network control unit (NCU) Type of NCU AA Type of line Telephone line (analog only) Type of dialing Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer’s speaker Communication specifications A-2 Communication system Data: Fax: Full duplex Half duplex Communication protocol Data ITU-T-Rec (Former CCITT) Bell Fax ITU-T-Rec (Former CCITT) V.21/V.22/V.22bis/V.
Satellite A500/A500D Appendix B Display Controller Display controller The display controller interprets software commands into hardware com-mands that turn particular pixels on or off. A high-resolution external monitor connected to the computer can display up to 1600 horizontal and 1200 vertical pixels at up to 16M colors. The display controller also controls the video mode, which uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed on screen.
Satellite A500/A500D B-2 User’s Manual
Satellite A500/A500D Appendix C Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications User’s Manual Form Factor Mini Card Compatibility ■ IEEE 802.11 Standard for Wireless LANS ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The ‘Wi-Fi CERTIFIED’ logo is a certification mark of the Wi-Fi Alliance.
Satellite A500/A500D Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: ■ Country/region where the product was purchased ■ Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
Satellite A500/A500D Table Wireless IEEE 802.11 Channels Sets (Revision B and G) Frequency Range Channel ID 2400-2483.
Satellite A500/A500D Table Wireless IEEE 802.
Satellite A500/A500D Appendix D AC Power Cord and Connectors The AC input plug of power cord must be compatible with various international AC power outlets. Power cords need to meet the local standards and the specifications listed as below: Length: Minimum 1.7 meters Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.
Satellite A500/A500D In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.
Satellite A500/A500D Appendix E TOSHIBA PC Health Monitor The TOSHIBA Health Monitor software program monitors computer system functions such as power consumption, the cooling system and HDD Drop sensor. It alerts users of specific system conditions via pop-up messages. It also tracks the usages of the computer and related devices, logging the service relevant information on the computer’s hard disk drive.
Satellite A500/A500D The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA’s obligations under its standard limited warranty in any way. TOSHIBA’s standard limited warranty terms and limitations apply. Visit http://www.warranty.toshiba.com for details. Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods: ■ Click Start -> All Programs -> TOSHIBA -> Utilities -> PC Health Monitor.
Satellite A500/A500D Appendix F If your computer is stolen Always take care of your computer and try to prevent it from being stolen. You are the owner of a valuable technical device, which may be highly attractive to thieves, so please do not leave it unattended in a public place. To further help protect against theft, security cables can be bought for use with your notebook when it is being used at home or in the office.
Satellite A500/A500D TOSHIBA Theft Registration Send to: Fax number: TOSHIBA Europe GmbH Technical Service and Support Blumenstrasse 26 93055 Regensburg Germany +49 (0) 941 7807 921 Country stolen: Machine type: (e.g. Satellite A500) Model number: (e.g. PSL50EYXT) Serial number: (e.g.
Satellite A500/A500D Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference.
Satellite A500/A500D FIR: fast infrared GB: gigabyte HDD: hard disk drive GPS: Global Positioning System HD+: High Definition Plus IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PCB: printed circuit board PCI: peripheral comp
Satellite A500/A500D A adaptor: A device that provides a compatible connection between two units. For example, the computer’s internal display adapter receives information from the software and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to a simple connector: An intelligent adapter (one that is capable of doing some processing) may also be called a controller.
Satellite A500/A500D board: A circuit board. An internal card containing electronic components, called chips, which perform a specific function or increase the capabilities of the system. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer’s memory. boot disk: See system disk. bootable disk: See system disk. bps: Bits per second. Typically used to describe the data transmission speed of a modem.
Satellite A500/A500D click: To press and release the pointing device’s primary button without moving the pointing device. In the Windows operating system, this refers to the pointing device’s left button, unless otherwise stated. See also double-click. CMOS: Complementary Metal-Oxide Semiconductor. An electronic circuit fabricated on a silicon wafer that requires very little power. Integrated circuits implemented in CMOS technology can be tightly packaged and are highly reliable.
Satellite A500/A500D D data: Information that is factual, measurable or statistical that a computer can process, store, or retrieve. data bits: A data communications parameter controlling the number of bits (binary digits) used to make up a byte. If data bits = 7 the computer can generate 128 unique characters. If data bits = 8 the computer can generate 256 unique characters. DC: Direct Current. Electric current that flows in one direction. This type of power is usually supplied by batteries.
Satellite A500/A500D DVB-T (Digital Video Broadcasting - Terrestrial): Also known as terrestrial digital TV. Digital TV broadcasting standard. DVD-R (+R, -R): A Digital Versatile Disc Recordable disc can be written once and read many times. The DVD-R drive uses a laser to read data from the disc. DVD-RAM: A Digital Versatile Disc-Random Access Memory is a high capacity, high performance disc that lets you store large volumes of data. The DVD-RAM drive uses a laser to read data from the disc.
Satellite A500/A500D file: A collection of related information; a file can contain data, programs, or both. fingerprint sensor: The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint. firmware: A set of instructions built into the hardware which controls and directs a microprocessor’s activities. flash memory: Non-volatile memory that can be written to as well as read. Information in flash memory remains whether or not the computer is receiving power.
Satellite A500/A500D hot key: The computer’s feature in which certain keys in combination with the extended function key, FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. I icon: A small graphic image displayed on the screen or in the indicator panel. In Windows, an icon represents an object that the user can manipulate.
Satellite A500/A500D L L1 cache: Level one cache. Memory cache built into the processor to help improve processing speed. See also cache memory, L2 cache. L2 cache: Memory cache installed on the motherboard to help improve processing speed. It is slower than L1 cache and faster than main memory. See also cache memory, L1 cache.
Satellite A500/A500D motherboard: A name sometimes used to refer to the main printed circuit board in processing equipment. It usually contains integrated circuits that perform the processor’s basic functions and provides connectors for adding other boards that perform special functions. MP3: An audio compression standard that enables high-quality transmission and real-time playback of sound files. N network: A collection of computers and associated devices that are connected by communications facilities.
Satellite A500/A500D parity: 1) The symmetrical relationship between two parameter values (integers) both of which are either on or off; odd or even; 0 or 1. 2) In serial communications, an error detection bit that is added to a group of data bits making the sum of the bits even or odd. Parity can be set to none, odd, or even. password: A unique string of characters used to identify a specific user. The computer provides various levels of password protection such as user and supervisor.
Satellite A500/A500D resolution: A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically restart: Resetting a computer without turning it off (also called “warm boot”, “soft reset” or “reboot”). See also boot. RGB: Red, green and blue.
Satellite A500/A500D system disk: A diskette that contains the operating system files needed to start the computer. Any diskette can be formatted as a system disk. A system disk is also called a “bootable disk”, “boot disk” or a “startup disk.” Compare non-system disk. T telephony: the transmission of speech or sounds between two distant points with or without the use of wires, particularly a telephone.
Satellite A500/A500D Index A D AC adaptor, 1-8 additional, 1-18 connecting, 3-2 DC IN 19V jack, 2-6 ASCII characters, 5-5 DC IN indicator, 2-13, 6-3 Display, 2-9 automatic power off, 1-12 brightness (down), 5-3 brightness (up), 5-4 controller, B-1 hinge, 2-10 opening, 3-4 Documentation list, 1-1 B Battery charging, 6-5 extending battery life, 6-8 indicator, 2-13, 6-2 Monitoring capacity, 6-7 real time clock, 1-8, 6-4 save mode, 1-13 types, 6-3 Battery Charger, 8-9 Battery pack, 1-8, 2-7 additional, 8-9
Satellite A500/A500D FN + F6 (Brightness Down), 5-3 FN + F7 (Brightness Up), 5-4 FN + F8 (Wireless), 5-4 FN + F9 (Touch Pad), 5-4 FN + space (Zoom), 5-4 Function buttons, 4-18 Function keys, 5-2 H Hard disk drive automatic power off, 1-12 Heat dispersal, 1-13 Hibernation Mode, 1-14 Hot keys, 1-12 Brightness (Down), 5-3 Brightness (Up), 5-4 Hibernate, 5-3 Keyboard Backlight (enable/disable), 5-4 Lock, 5-3 Mute, 5-3 Output, 5-3 Power Plan, 5-3 Sleep, 5-3 TOSHIBA Zooming Utility (enlarge), 5-4 TOSHIBA Zoomin
Satellite A500/A500D Power conditions, 6-1 Hibernation Mode, 3-6 indicator, 6-3 panel power on/off, 6-13 Shut Down mode (Boot Mode), 3-6 Sleep Mode, 3-8 system auto off, 6-13 turning off, 3-6 turning on, 3-5 Problems AC power, 9-5 Analyzing the problem, 9-2 Battery, 9-6 Bluetooth, 9-25 ExpressCard, 9-13 External monitor, 9-23 Fingerprint Sensor, 9-18 Hard disk drive, 9-10 Hardware and system checklist, 9-3 HDMI Monitor, 9-26 Infrared receiver window, 9-15 Internal display panel, 9-8 Keyboard, 9-7 LAN, 9-25
Satellite A500/A500D W Web Camera, 1-9 Wireless communication, 4-46 indicator, 4-49 Wireless communication switch, 1-11, 2-2, 4-48 Wireless LAN, 1-11, 4-46 problems, 9-25 X xD picture card problems, 9-15 Index-4 User’s Manual
