TEC Portable Printer B-SP2D SERIES Owner’s Manual
CE Compliance (for EU only) This product complies with the requirements of EMC, Low Voltage and R&TTE Directives including their amendments. FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
EO1-33038 Safety Precautions Precautions for Handling of Wireless Communication Devices Bluetooth® Module: TEC-BTM (GH30 model) Wireless LAN Module: TEC-WLM (GH40 model) Trade Mark Bluetooth is a trademark owned by Bluetooth SIG, Inc. and used by TOSHIBA TEC CORPORATION under license from Japan Total Design Communication Co., Ltd. Cautions General For all countries and areas This product is a wireless communication device, and the use of this product is restricted to the following countries or areas.
EO1-33038 Safety Precautions For USA This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modification not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.
EO1-33038 Safety Precautions Do not disassemble, modify, or repair the product. Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please ask your TOSHIBA TEC sales agent for repair. Precaution in use This product communicates with other devices by radio. Depending on the installation location, orientation, environment, etc., its communication performance may deteriorate or devices installed near by may be affected. Keep away from a microwave.
EO1-33038 Safety Precautions Changes or modifications not expressly approved by manufacturer for compliance could void the user's authority to operate the equipment. CAUTION! 1. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover. 2. Do not touch moving parts. To reduce the risk that fingers, jewellery, clothing, etc., be drawn into the moving parts, turn off the power switch to stop movement.
EO1-33038 Safety Precautions • • • • • • • • • • • This indicates that there is the risk of death or WARNING serious injury if the machines are handled improperly or contrary to this indication. If water or any other liquid enters the machine, turn off the power. Continuous use of the machine under such conditions may cause fire or electric shock. If the enclosure is damaged when dropped or subject to shock, turn off the power.
EO1-33038 Safety Precautions • Be aware of the following precautions when using batteries. Otherwise they could heat up, burst or burn. ■ Do not throw the battery into fire or heat it with a microwave or oven, etc. ■ Do not load the battery with the electrodes reversed. ■ Do not connect the electrodes with metal objects like wire. Do not carry or store the battery along with metal objects such as necklaces, hairpins, etc. ■ Do not stick a needle into, hammer, step on, or drop the battery.
EO1-33038 Safety Precautions • Do not charge the battery near flame or under direct sunlight. High temperature may activate or damage the protection unit of the battery, disabling the electric charge or causing it to overheat, burst, or burn. • Unload the battery when the machine will not be used for a long time. Failure to do this may cause machine failure. • Keep the battery away from flame, a heat source or other locations subject to high temperature.
EO1-33038 Safety Precautions (4) DO NOT STORE the media where it might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas. (5) Any data stored in the memory of the printer could be lost during a printer fault. (6) DO NOT open the media cover and battery cover during operation. Doing so will stop printer operation. (7) DO NOT scratch the surface of printed labels or receipt with a sharp object.
EO1-33038 TABLE OF CONTENTS Page 1. INTRODUCTION ............................................................... 1-1 1.1 APPLICABLE MODEL .............................................. 1-2 1.2 ACCESSORIES ........................................................ 1-2 2. SPECIFICATIONS ............................................................ 2-1 2.1 2.2 2.3 2.4 2.5 2.6 2.7 PRINTER .................................................................. 2-1 SERIAL INTERFACE (RS-232C) ..........................
EO1-33038 7. CONNECTING THE SERIAL INTERFACE CABLE ......... 7-1 8. ISSUING THE MEDIA ...................................................... 8-1 9. CARE/HANDLING OF THE MEDIA ................................. 9-1 10. GENERAL MAINTENANCE ........................................... 10-1 10.1 CLEANING ............................................................. 10-1 10.2 COVERS ................................................................. 10-3 10.3 REMOVING JAMMED MEDIA ................................
EO1-33038 1. INTRODUCTION 1. INTRODUCTION 1. INTRODUCTION Thank you for purchasing the TEC B-SP2D series portable printer. This printer displays its high performance with extraordinarily high speed printing up to 80 mm/sec. It has a considerably compact and light body 44 mm in height, 114 mm in width and 91 mm* in depth, weighing about 380 g*. (*: For the GH40 model, 101 mm in depth and 410 g in weight.
EO1-33038 1. INTRODUCTION 1.1 APPLICABLE MODEL 1.1 APPLICABLE MODEL • B-SP2D Series Model name description B - S P 2 D - G H 2 0 -Q M Destination Interface 20: IrDA + RS-232C 30: IrDA + Bluetooth 40: IrDA + Wireless LAN Print mode H: Batch/Strip mode Dot density of the print head G: 8 dots/mm 1.2 ACCESSORIES Owner’s Manual (1 copy) Belt Holder (1 pc.) SMW-3x8 Screw (2 pcs.) Battery (1 pc.) Media Guide for Outside Wound Paper (1 pc.) Ferrite Core (1 pc.) (GH20 model only) 1- 2 Media Guide (2 pcs.
2. SPECIFICATIONS EO1-33038 2.1 PRINTER 2. SPECIFICATIONS 2.1 PRINTER Item Dimensions Weight Operating Temperature Operating humidity Print mode Print head Print method Print head dot density Print speed Effective print width Font (NOTE 2) Outline Font (NOTE 2) Bar code types 2-dimensional code(NOTE 3) Description GH20/30 model: 114mm (W) x 91mm (H) x 44mm (D) GH40 model: 114mm (W) x 101mm (H) x 44mm (D) GH20/30 model: Approx. 380 g (Including a battery) GH40 model: Approx.
2. SPECIFICATIONS EO1-33038 2.2 SERIAL INTERFACE (RS-232C) Item Interface Power source Description GH20 model: IrDA + RS-232C GH30 model: IrDA + Bluetooth GH40 model: IrDA + Wireless LAN Lithium ion battery 7.4V 1400mA (nominal) NOTES: 1. Print speed automatically changes depending on the operating temperature, head temperature, and battery voltage. 2. Some fonts and bar codes are not available depending on the print mode. 3. Some two-dimensional codes are not available depending on the print mode. 2.
2. SPECIFICATIONS EO1-33038 2.4 WIRELESS LAN INTERFACE 2.4 WIRELESS LAN INTERFACE The following specification is applicable only to the GH40 model. Item Communication method Supporting print protocol Communicable distance Client protocol Security protocol Flow control Antenna Parameter setting Description IEEE802.11b Socket/LPR 100 m (When there is no obstacle.) DHCP, WINS WEP (40 bits/104 bits), MD5/EAP TCP/IP Built-in Via HTTP, via IrDA 2.
2. SPECIFICATIONS EO1-33038 2.6 BATTERY 2.6 BATTERY Item Type Voltage Capacity Description Lithium-ion battery DC 7.
2. SPECIFICATIONS EO1-33038 2.7 MEDIA 2.
2. SPECIFICATIONS EO1-33038 2.7 MEDIA (Unit:mm) Media Item A Label/Receipt pitch B Label/Receipt length C Backing paper width D Media width Tag/Receipt Label Batch mode Strip mode With black mark No black mark 10.0 − 167.0 13.0 − 67.0 10.0 − 507.0 7.0 − 160.0 10.0 − 60.0 7.0 − 500.0 Variable Variable Receipt 28, 31, 34, 37, 40, 43, 46, 49, 52, 55, 58±0.5(NOTE 2) 25.0 − 55.0(NOTE 3) 28, 31, 34, 37, 40, 43, 46, 49, 52, 55, 58±0.5(NOTE 2) E Gap/black mark F G H I 3.0 − 7.0 3.0 - 7.
EO1-33038 3. APPEARANCE 3.1 FRONT VIEW 3. APPEARANCE 3.
EO1-33038 3. APPEARANCE 3.2 INTERIOR 3.2 INTERIOR Strip/Batch Sensor Feed Gap Sensor Strip Roller Platen Print Head Black Mark/Feed Gap Sensor Media Holder Strip Bar Media Guide 3.3 OPERATION PANEL FEED Button When this button is pressed, the printer issues the same label as the one issued last. The function of this button differs depending on the print mode.
EO1-33038 4. INSTALLING THE PRINTER 4.1 LOADING THE BATTERY 4. INSTALLING THE PRINTER 4.1 LOADING THE BATTERY WARNING! 1. Be sure to turn OFF the printer before loading the battery. 2. Use the B-SP2D-BT lithium-ion battery pack only. And to charge the B-SP2D-BT battery pack, be sure to use the optional B-SP2D-CHG battery charger or B-SP2D-CHG5 5-slot battery charger. Failure to do this may cause explosion, combustion, or heat. 3.
EO1-33038 4. INSTALLING THE PRINTER 4.1 LOADING THE BATTERY 2) Load a fully charged battery into the printer with the electrode facing down. NOTE: Load the battery in the correct orientation as indicated in the following picture. Battery Pack 3) Close the battery cover completely. NOTES: 1. If the battery cover is not completely closed, the battery pack may drop from the printer while it is carried, causing injury. 2.
EO1-33038 4. INSTALLING THE PRINTER 4.2 INSTALLING THE MEDIA GUIDE 4.2 INSTALLING THE MEDIA GUIDE WARNING! A cutter is attached to the inside of the media cover. Care should be taken not to injure your hand with the cutter when opening the cover. NOTE: The media guides are not required for a 58 mm wide media roll. 1) Slide the media cover release catches inside and open the media cover.
EO1-33038 4. INSTALLING THE PRINTER 4.2 INSTALLING THE MEDIA GUIDE NOTE: When using a 55 mm wide media roll, attach the media guides to both edges of the media holder. When using a meida roll which is narrower than 55 mm, move only the media guide on the printer's bottom side (opposite side to the operation panel). The position of the media guide of the operation panel side is fixed. 3) To remove the media guide, first unhook side (1), and then (2).
EO1-33038 4. INSTALLING THE PRINTER 4.3 INSTALLING THE MEDIA GUIDE FOR OUTSIDE WOUND PAPER 4.3 INSTALLING THE MEDIA GUIDE FOR OUTSIDE WOUND PAPER Either roll direction is acceptable on this printer. Outside wound paper Inside wound paper However, when using the outside wound paper, it is necessary to fit the media guide for outside wound paper. Without this part, a paper jam may occur. When fitting the media guide for outside wound paper, insert it into the slits of the printer. NOTES: 1.
EO1-33038 5. LOADING THE MEDIA 5. LOADING THE MEDIA 5. LOADING THE MEDIA WARNING! A cutter is attached to the inside of the media cover. Care should be taken not to injure your hand with the cutter when opening the cover. This printer prints both labels and receipts. When loading the media, you do not have to turn off the power. 1. Slide the media cover release catches inside and open the media cover. Media Cover Media Cover Release Catch 2.
EO1-33038 5. LOADING THE MEDIA 5. LOADING THE MEDIA • Batch issue 1. Insert the leading edge of the label roll into the media outlet. 2. Close the media cover completely. Make sure that the media cover release catches snap back into position. Media Cover Release Catch Media Cover Release Catch 3. When the label or tag has been loaded in the power on state, the label or tag will be automatically fed to adjust the print start position (only when the black mark or feed gap sensor is selected).
EO1-33038 5. LOADING THE MEDIA 5. LOADING THE MEDIA • Strip issue 1. Unroll the label roll a little and remove a label. 2. Close the media cover completely. Make sure that the media cover release catches snap back into position. Media Cover Release Catch Media Cover Release Catch 3. When the label has been loaded in the power on state, the label will be automatically fed to adjust the print start position (only when the feed gap sensor is selected).
6. SECURING THE PRINTER TO YOUR WAIST EO1-33038 6. SECURING THE PRINTER TO YOUR WAIST 6. SECURING THE PRINTER TO YOUR WAIST CAUTION! Care should be taken not to drop the printer when securing it to your waist. 1) Attach the enclosed belt holder to the printer back with the two SMW-3x8 screws. It can be attached both horizontally and vertically. Belt Holder SMW-3x8 Screw NOTE: When attaching the belt holder horizontally, the printer's upper side should be positioned upside.
7. CONNECTING THE SERIAL INTERFACE CABLE EO1-33038 7. CONNECTING THE SERIAL INTERFACE CABLE 7. CONNECTING THE SERIAL INTERFACE CABLE (GH20 model only) 1) Turn off the printer. 2) Place the printer upside down, and connect the serial interface cable to the printer. 3) Secure the serial interface cable tightly to the printer with the cable band. Then, fold back the cable band's end and insert it into any of the openings of the band.
7. CONNECTING THE SERIAL INTERFACE CABLE EO1-33038 7. CONNECTING THE SERIAL INTERFACE CABLE 4) Secure the serial interface cable to the printer with the enclosed cable clamp and SMW-3x8 screw as shown in the picture below. NOTE: Allow the cable between the connector and the cable clamp to slack. Failure to do this may damage the internal wire or connector terminal. 5) Put the enclosed ferrite core on the serial interface cable between the connector and the cable clamp.
8. ISSUING THE MEDIA EO1-33038 8. ISSUING THE MEDIA 8. ISSUING THE MEDIA NOTES: 1. Radio communication between a handy terminal and the B-SP2D printer is guaranteed when the handy terminal is in the operator’s hand and the printer is secured at the waist. Proper radio communication may not be obtained when used on other conditions and in areas subject to noise and radio interference. 2. Be sure to disconnect the RS-232C interface cable from the printer before performing IrDA communication. 3.
8. ISSUING THE MEDIA EO1-33038 8. ISSUING THE MEDIA 1. Turn on the printer. NOTES: 1. For the GH30 model, pressing and holding the power button causes the printer to automatically issue a label on which the bar code indicating the Bluetooth device address is printed. 2. For the GH40 model, pressing and holding the power button causes the printer to automatically issue a label on which the parameters regarding the wireless LAN, such as, IP address, MAC address, ESS-ID, etc. are printed.
8. ISSUING THE MEDIA EO1-33038 8. ISSUING THE MEDIA 2. Send data from the handy terminal to the printer. (Regarding the operation of the handy terminal, please refer to the handy terminal’s operating manual.
8. ISSUING THE MEDIA EO1-33038 8. ISSUING THE MEDIA 3. Issuing media • When issuing the labels in batch mode, the number of labels can be specified. To re-issue the labels, press the FEED button. This operation differs depending on the print mode. • When issuing the labels in strip mode, the printer prints labels one by one each time the FEED button is pressed. Before issuing the next label, remove the printed label. This operation differs depending on the print mode.
EO1-33038 9. CARE/HANDLING OF THE MEDIA 9. CARE/HANDLING OF THE MEDIA 9. CARE/HANDLING OF THE MEDIA CAUTION! Be sure to read carefully and understand the Supply Manual. Use only media that meets specified requirements. Use of non-specified media may shorten the head life and result in problems with bar code readability or print quality. All media should be handled with care to avoid any damage to the media or printer. Read the following guideline carefully.
EO1-33038 10. GENERAL MAINTENANCE 10.1 CLEANING 10. GENERAL MAINTENANCE WARNING! 1. Be sure to turn off the printer and remove the battery pack prior to performing any maintenance. 2. DO NOT POUR WATER directly onto the printer. 3. Care should be taken not to injure your hand with the cutter when cleaning. CAUTION! 1. Do not touch the print head element with bare hands, as static may damage the print head. 2. Do not use any tool that may damage the print head. 3.
EO1-33038 10. GENERAL MAINTENANCE 10.1 CLEANING 4. Clean the print head element with a print head cleaner, cotton swab, or soft cloth slightly moistened with ethyl alcohol. NOTE: Please purchase the print head cleaner (P/No. 24089500013) from your authorised TOSHIBA TEC service representative. Soft Cloth Cutter Print Head Element 5. Wipe the cutter, platen, and strip roller with a soft cloth moistened with ethyl alcohol. Remove dust or foreign substances from the internal parts of the printer, if any.
EO1-33038 10. GENERAL MAINTENANCE 10.2 COVERS 10.2 COVERS 1. Turn off the power, open the battery cover, and remove the battery pack. 2. The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NOTE: Clean the printer cover with an electrostatic free cleaner for automated office equipment. 10.3 REMOVING JAMMED MEDIA 1. 2. 3. 4. Turn off the printer. Open the media cover. Remove the media roll from the printer. Remove the jammed media.
11. TROUBLESHOOTING EO1-33038 11. TROUBLESHOOTING 11.TROUBLESHOOTING WARNING! If you cannot solve a problem with the following solutions, do not attempt to repair it by yourself. Turn off the printer, then contact your TOSHIBA TEC representative for assistance. When a problem occurs during operation, the status indicator will blink or light. Refer to the following troubleshooting guide and take corrective action. Status Indicator Cause Corrective action Media end Load a new media roll.
11. TROUBLESHOOTING EO1-33038 11. TROUBLESHOOTING Status Indicator Cause Corrective action There is insufficient Open the media cover and close it area in the flash ROM. again. Erase the data. Blinks in Red The print mode is not selected correctly. Lights in Red The battery voltage is low. Lights The battery is nearly end. in Orange Open the media cover and close it again. Send the correct print mode from the PC or handy terminal.
11. TROUBLESHOOTING EO1-33038 11. TROUBLESHOOTING Other problems The printer stops printing each time one label is issued. IrDA communication cannot be used. Cause Corrective action The battery is nearly end. Replace the battery with a fully charged one. The battery life is expired. Replace the battery with a new one which has been fully charged. The printer power is not Turn on the power. turned on. The printer is apart from Move the printer closer, within 10cm.
11. TROUBLESHOOTING EO1-33038 11. TROUBLESHOOTING Other problems IrDA communication cannot be used. Cause Corrective action The communication mode is incorrect. Send the correct communication mode. The printer ID is incorrect. Set the correct printer ID on the PC or handy terminal. Move the printer so that The IrDA interface window faces improper the IrDA interface window faces the PC's direction. or handy terminal's one. Serial interface communication cannot be used.
11. TROUBLESHOOTING EO1-33038 11. TROUBLESHOOTING Other problems Cause Corrective action Inquiries cannot be The printer power is not Turn on the power. made by the Bluetooth. turned on. (GH30 model only) Move the printer closer, The printer is positioned out of communi- within 3 m. cation range. The operating area is subject to noise or interference. Avoid such locations. One minute has passed Make an inquiry within since the printer power one minute after power on. was turned on.
11. TROUBLESHOOTING EO1-33038 11. TROUBLESHOOTING Other problems Cause The printer power is not Wireless LAN communication cannot turned on. be used. (GH40 model The printer is posionly) tioned out of communication range. Corrective action Turn on the power. Move the printer closer to the position where the communication is possible. Obstacle blocks the radio wave. Avoid locations where there is any obstacle between the printer and the access point, PC or handy terminal.
11. TROUBLESHOOTING EO1-33038 11. TROUBLESHOOTING Other problems Print failure Cause Corrective action The print head is dirty. Clean the print head. The media is discoloured. Replace the media roll with a new one. Un-specified media is used. Replace the media roll with the proper one. The media cover Close the media cover release catches are not so that the media cover locked completely. release catches snap back into position. Blurred print The printer receives print data but does not print.
E EO1-33038C
