Telecommunication Systems Division Digital Business Telephone Systems DKT2104-CT Cordless Digital Telephone User Guide May 2000
Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Further, Toshiba America Information Systems, Inc.
Contents Introduction Organization..................................................................................................................... viii Conventions ..................................................................................................................... viii Related Documents and Media ............................................................................................x Chapter 1 The Grand Tour Digital Technology ..................................................
Contents Chapter 3 Configuration Step 7: Step 8: Step 9: Step 10: Chapter 3 Install Handset Battery ......................................................................................16 Charge Batteries for First Time .........................................................................17 Install Headset (Optional)..................................................................................18 Install Belt Clip....................................................................................
Contents Chapter 5 Features Transfer Calls to the Cordless.........................................................................................34 Transfer Calls to the DKT ..............................................................................................35 Using Camp-on...............................................................................................................35 Conferencing Calls.............................................................................................
Contents Chapter 5 Features Do Not Disturb...................................................................................................................53 Door Unlock.......................................................................................................................53 Door Telephone .................................................................................................................54 Answering Calls at Your Station .......................................................
Contents Chapter 5 Features Privacy Release ..................................................................................................................69 Release and Answer ...........................................................................................................70 Speed Dial..........................................................................................................................71 Storing Station Speed Dial Numbers....................................................
Contents Chapter 5 Features vi Strata DKT2104-CT Cordless Digital Telephone 5/00
Introduction This guide describes the features and operation of the Strata DK DKT2104-CT 900 MHz Cordless Digital Telephone with Strata DK Business Telephone Systems. To get the most from your cordless telephone, please read this guide thoroughly. The Strata DK systems that support this equipment are: ♦ DK14 ♦ DK16e and DK16 ♦ DK24/56/96 (Release 4.0) ♦ DK40i and DK40 ♦ DK280 (Release 3.
Introduction Organization Organization This user guide is divided as follows: ♦ Chapter 1 – The Grand Tour is an equipment overview of the handset and batteries, Base and Charger Units. ♦ Chapter 2 – Installation has step-by-step installation instructions. ♦ Chapter 3 – Configuration covers optimizing the performance of your cordless telephone, using configuration options. ♦ Chapter 4 – Handset Operation covers operating controls and features.
Introduction Conventions Conventions [SDN] [PhDN] $ULDO %ROG Courier 'RW 0DWUL[ “Type” “Press” Plus (+) Tilde (~) ➤ ➤ See Figure 10 Description Represents any Secondary appearance of a PDN. A PDN that appears on another telephone is considered an SDN. Represents any Phantom Directory Number button (an additional DN). Represents telephone buttons. Shows a computer keyboard entry or screen display. Shows Liquid Crystal Display (LCD) messages. Indicates entry of a string of text.
Introduction Related Documents and Media Related Documents and Media Note Some documents listed here may appear in different versions on the CD-ROM, FYI, or in print. To find the most current version, check the version/date in the Publication Information on the back of the document’s title page. The following documents and CD-ROMS can be used to reference further information about the Strata DK systems.
The Grand Tour 1 This chapter familiarizes you with the Strata DK DKT2104-CT Cordless Digital Telephone handset and its batteries, Base and Charger Units, and fixed buttons. Chapter 5 – Features, beginning on Page 39 covers the four pre-assigned flexible buttons. The DKT2104-CT brings mobility and productivity to office telephones. It cuts down on “telephone tag” delays and is easy to take with you.
The Grand Tour Digital Technology Digital Technology The DKT2104-CT uses 900 MHz Digital Narrow Band technology that provides: ♦ Unsurpassed range, two to three times greater than conventional analog cordless telephones. ♦ Clarity that is so good, it is indistinguishable from corded telephones in most environments. ♦ Maximum security for up to 30 cordless digital telephones that is almost impossible to scan.
The Grand Tour Handset Table 1 Button Description Button WDON Initiates and disconnects calls. YRO Selects ringer tone and volume in standby mode and speaker volume in talk mode. FKDQ Selects channel while in talk mode and locks the handset while in standby mode. +2/' Places calls on hold. 06* &1) 751 087( Table 2 Description Sets MW indication at called station. Conferences and transfers calls. Toggles the mute feature On and Off (mutes your conversation away from the handset).
The Grand Tour Base Unit Base Unit The Base Unit can be used as a desktop or wall-mounted unit (shown at right). There are two LEDs that indicate Desk or Cordless mode. Base Unit Antenna Desk LED Cordless LED 4501 Charger Unit The handset comes with a Charger Unit (shown at right) that has front and rear slots. The front slot functions as a cradle for the handset when idle and a charger for the handset battery. The rear slot is for spare battery charging.
The Grand Tour Batteries Batteries Your cordless telephone comes equipped with two Sealed Lead Acid batteries that provide 5 hours of talk and 40 hours of standby time (fully charged). A “fast charge” in the handset and a “trickle charge” in the Charger Unit enables the extended talk and standby times. When the battery is low, the message at the right displays on the LCD and the handset beeps.
The Grand Tour Handset Mute (two volume levels), Type B (two volume levels) and Vibrator (On/Off). When the handset is idle, press YRO to select ring type and volume. You also have a toggle switch on the handset (left-hand side) that mutes the ringer. Handset Mute Your handset speaker can be muted to consult another person in the room without the caller hearing you. The mute feature is easily turned On and Off by pressing the button.
The Grand Tour Cordless Digital Telephone Standard Parts Cordless Digital Telephone Standard Parts Your Toshiba cordless digital telephone includes the following items: vo ch l an talk CN MS HO F/ TR N MU 3 de c 1 f 6m no 5 jkl 4gh Desk TE G LD 2ab ss le Cord i 7pq rs 8tu 9wx v 0 op er yz # Y TER BAT BLE GEA HAR 9000 REC EL BT- Ah D 0m 50 MO L INA 4V, E TERM FIR DK ERY FROM Y BATT AY N: ER TIO T THEY PACK AWTHE BATT ER CAUNOT SHOR ARGE BATT ● DO RECH E THE TO US EP ER ERY
The Grand Tour Base Unit Base Unit Base Unit Antenna Desk LED Cordless LED Desk Cordless 4386 AC Adapter Line In Line Out 8 Strata DKT2104-CT Cordless Digital Telephone 5/00
Installation Important! 2 Your telephone system must be programmed for Auto Preference before WDON operates. If there is a shared DKT, you receive system dial tone automatically after picking up the DKT handset. See your System Administrator for more information. Step 1: Review Safety Instructions WARNING! To reduce the risk of fire and/or personal injury by the battery, follow these instructions: ♦ Read and understand all product instructions.
Installation Review Safety Instructions 10 ♦ Never spill liquid of any kind on the product. ♦ Do not place this product on an unstable cart, stand, or table. The telephone could fall, causing serious damage to the unit. ♦ To protect the product from overheating, do not: ♦ Block or cover any slots or openings in the Base Unit ♦ Place near or over a radiator or heat register ♦ Place in an enclosed cabinet unless proper ventilation is provided.
♦ ♦ If the product exhibits a distinct change in performance. Do not use the telephone to report a gas leak in the vicinity of the leak. WARNING! To reduce the risk of fire and/or personal injury by the battery, follow these instructions: ♦ Use only battery model BT-9000. Use of any other battery could cause a safety hazard. ♦ Do not dispose of the battery in a fire. The cell will explode.
Installation Select Location Step 2: Select Location 1. Select a location that is not subject to excessive heat or humidity. 2. Determine if the Base Unit will sit on your desk or be wall mounted. If wall mounted, go to Step 3: “Mount on a Wall”. 3. Place the Base Unit on a desk or tabletop near a standard 120VAC outlet and within reach of the Strata DK digital line connection. 4. Keep the Base Unit and handset away from sources of electrical noise, such as motors and fluorescent lighting.
Installation Mount on a Wall 5. Ensure that the wall-mount plate is placed on the wall so that the “feet” are at the bottom when you are looking at the inside of the plate. 4507 6. Snap the Base Unit onto the plate (shown above).
Installation Connect Telephone Cables Step 4: Connect Telephone Cables ➤ To connect as a stand-alone telephone labeled “Line In” directly to the telephone wall jack using one of the supplied cables (shown at right). 4502 ➤ Connect the modular jack Line In Digital Telephone Circuit ➤ To connect to a Strata DKT 2. Plug the additional two-foot cable into the “Line Out” jack of the Base Unit and into the DKT jack located on the bottom of the telephone. 4380 1.
Installation Connect and Apply Power Step 5: Connect and Apply Power Base Unit 4381 1. Plug the AC adapter cord into the AC adapter input jack on the Base Unit (shown at right). 2. Plug the AC adapter into a standard 120VAC wall outlet. 3. Check to see that the power LED is on. AC Adapter Charger Unit 1. Plug the AC adapter cord into the input jack on the Charger Unit (shown at right). 2. Plug the AC adapter into a standard 120VAC wall outlet. 3. Check to see that the power LED is on.
Installation Raise the Base Unit Antenna Step 6: Raise the Base Unit Antenna ➤ Before using your handset, raise the Base Unit antenna to the vertical position (shown at right). Raise to Vertical Position Step 7: Install Handset Battery Note Your handset should come from the factory with one battery already installed and charged. If not, follow steps below and see Step 8: Charge Batteries for First Time. 1. Carefully remove the battery cover from the back of the handset (shown at right). 2.
Installation Charge Batteries for First Time Step 8: Charge Batteries for First Time Important! Before using your handset, the battery must be continuously charged for 10 hours. 1. Place the handset in the Charger Unit (shown at right). 2. Ensure that charge 1 LED lights. If it does not, make sure that the AC adapter is plugged in and that the handset is making good contact with the Charger Unit.
Installation Install Headset (Optional) Step 9: Install Headset (Optional) The optional headset provides a hands-free option because you can use the belt clip to carry the handset and conduct a conversation. All feature operations remain the same except the handset earphone and microphone are disconnected. 1. Open the cover over the headset jack that is located on the side of the handset. 2. Plug in the headset as shown at right.
Installation Install Belt Clip Step 10: Install Belt Clip Note The belt clip is designed to fit snugly onto the handset. 1. Remove the belt clip tab from the top rear of the handset (shown at right). 2. Slide the belt clip into the space where the belt clip tab was, carefully aligning the belt clip sides to the notches. 3. Use the belt clip to attach the handset to your belt or pocket. 4385 ➤ To remove the belt clip 1. Pull the belt clip release button back (shown at right). Apply Pressure 2.
Installation Install Belt Clip 20 Strata DKT2104-CT Cordless Digital Telephone 5/00
Configuration 3 This chapter shows you how to configure the DKT2104-CT. It can operate as a DKT or cordless telephone and be programmed whenever it is idle. When entering the program mode, all incoming calls are identified with a ringback tone until the program mode is ended and current calls are unaffected.
Configuration Enter the Program Mode Enter the Program Mode 1. Remove the handset from the Charger Unit. 2. Press and hold and at the same time (shown at right). 4503 3. Press YRO to step forward and back through the menu.
Configuration Enter the Program Mode 4504 4. While holding and , press WDON (shown at right). 5. Release , , and WDON simultaneously.
Configuration Enter the Program Mode 6. Press FKDQ until data store displays. Note The F3 LED changes for each of the program steps after is pressed. 7. Press to toggle the settings for each program step PROGRAM ...or store the setting when in the data store step. R/VOL RESERVED 8. Press WDON at any time to exit without saving changes 0 F1 ON RESERVED F1 OFF MUTE ...or save the changes by stepping to data store and pressing before WDON.
Handset Operation 4 This chapter familiarizes you with basic handset operation, including: ♦ Switching cordless and DKT modes ♦ Signaling ♦ Controlling handset and ringer volume ♦ Making and answering calls ♦ Calling busy stations and attendant consoles ♦ Using CO access codes ♦ Using ISDN trunks ♦ Transferring and conferencing calls Your cordless telephone is easy to use and has a lightweight handset. The LCD gives you up-to-the minute status on transmission and call processing.
Handset Operation Switching Cordless and DKT Modes Switching Cordless and DKT Modes ➤ To set the cordless mode 1. Pick up the handset and press WDON. This message blinks, and you hear dial tone: $ & 4 8 , 5 , 1 * / , 1 . This displays: talk The DKT displays “CORDLESS MODE.” 2. Press WDON again and return the handset to the Charger Unit This displays on the handset and the DKT LCD. 1 2 $ 3 5 : ( ' Note The handset LCD goes blank after a few seconds. ...
Handset Operation Tone or Voice First Signaling ➤ To set DKT mode ➤ Pick up the DKT telephone. You hear dial tone. This displays on the handset and the DKT LCD. 1 2 $ 3 5 : ( ' Tone or Voice First Signaling If you are a new user of the cordless digital telephone, ask your System Administrator if the Strata DK system has Tone or Voice First Signaling. Tone Signaling rings and Voice First has a long tone followed by the caller’s voice.
Handset Operation Controlling Ringer and Handset Volume Controlling Ringer and Handset Volume Handset Volume ➤ Press YRO while on a call to select a loud or soft volume level. Ringer Volume ➤ Press YRO to select the ring volume. You can choose high, low, and off for two ringer types. Note When ring off displays, you receive a vibration alert instead of the audible ring tone. Mute Your Conversation 1. Press and hold 087( to consult with another person in the room without the caller hearing you. 2.
Handset Operation Making Calls Making Calls Internal Numbers 1. Press WDON or a [DN]. You hear dial tone and the LED lights steady. talk 2. Dial a [DN]. Notes ● ● ● If you have Voice First Signaling, make a voice announcement when you hear a single tone. If you have Tone Signaling, you hear repeated ring tones. Wait for the call to be answered. If the called station does not answer, you can leave a message by pressing 06* or . External Numbers 1. Press WDON ...or press any available /LQH.
Handset Operation Answering Calls Answering Calls CO Lines or [DNs] ➤ Press the flashing [DN], /LQH, or WDON. The LED changes from flashing (incoming call rate) to steady. Pooled Line Groups 1. Press the flashing 3RROHG /LQH *US or WDON. The LED changes from the flashing (incoming call rate) to steady. Transferred Calls ➤ Press WDON ...or the flashing [DN]. You hear ringing tone. The handset continues to ring whether the DKT is set for Voice First or Tone Signaling.
Handset Operation Calling the Attendant Console Calling the Attendant Console There are three ways to call the Attendant Console depending upon system programming. You can call any Attendant Console, a particular Attendant Console, or all Attendant Consoles. Any Console ➤ Press a [DN] + 0. The call rings the Attendant Console. Dial 0 calls rotate between the consoles if more than one console is installed. Specific Console ➤ Press a [DN] + the console’s [DN] ______. The call rings the console ,Q '1.
Handset Operation Using ISDN Trunks 3. Enter a telephone number. Dial tone stops after entering the first digit. talk Important! Do not enter the telephone number too quickly because it does not display and times out. Using ISDN Trunks 1. Access an outside CO line. 2. Enter a number. 3. Press 6WDUW. 32 The dialed digits are not sent until you press 6WDUW or the timer expires. See “ISDN Outgoing Calling” on Page 57 for more information on ISDN calls.
Handset Operation Transferring Calls Transferring Calls You can transfer calls to a idle or busy station, but you cannot transfer calls to a station that is in the DND mode. Active Calls Note You cannot transfer calls to a station that is DND. 1. Press &1) 751. You hear dial tone and the Line or [DN] LED flashes at the conference rate. 2. Enter the transfer-to [DN], Hunt Group [DN], or ACD group [DN]. You hear a single tone, unless the call was made with Tone First Signaling.
Handset Operation Transferring Calls Answering Transferred Call ➤ Press WDON ...or the flashing [DN]. The [DN] or Line LED is steady when you connect to the call. Transfer Calls to the Cordless You can transfer an active call from the DKT to the cordless or vice versa by using +2/'. If the cordless is idle, the transfer takes place immediately. 1. While in conversation, press +ROG on the DKT. The Line LED flashes. 2. Press WDON on the Cordless handset. The CORDLESS LED lights steady.
Handset Operation Transferring Calls Transfer Calls to the DKT 1. Press +2/' on the cordless handset. 2. Pick up the DKT telephone and press the flashing Line LED. Using Camp-on 1. Press &1) 751. You hear dial tone and the Line or [DN] LED flashes at the conference rate. 2. Enter the destination [DN], Hunt Group number, or ACD group [DN]. You hear a single tone. 3. When the [DN] answers, announce the call. 4.
Handset Operation Conferencing Calls Conferencing Calls Note As many as four stations can be conferenced on one [DN]. 1. Press &1) 751. You hear dial tone and the [DN] or Line LED flashes green at the conference rate. 2. Enter a [DN] ...or access a CO line and enter the number. 3. When the called party answers, press &1) 751. All parties are conferenced. If the second call was placed on a [DN] or CO line that appears on your telephone, the LED also flashes at the in-use rate. 4.
Handset Operation Conferencing Calls Add a Station 1. Press &1) 751. 2. Dial the [DN] of the station to be added. 3. Press &1) 751 after the party answers. You hear dial tone. The [DN] or Line LED flashes at the conference rate. If you receive a busy tone or no answer, press &1) 751 to return to the original connection. All parties are conferenced. The [DN] or Line LED lights steady. Up to three stations (including your own) can conference with one line.
Handset Operation Conferencing Calls 38 Strata DKT2104-CT Cordless Digital Telephone 5/00
Features 5 This chapter is alphabetical list of features that work with your cordless telephone. It has many of the same features as a 2000-series digital telephone.
Features Account Codes Important! There are some feature operation differences and limitations from the previous cordless telephone version, DKT2004-CT, that are described under the affected feature. Account Codes Account Codes are entered before or after a call. Some of the applications include billing, tracking, and line restriction. They are recorded by the system and printed along with call details on a Station Message Detail Recording (SMDR) report.
Features Account Codes Voluntary Account Codes Voluntary Account Codes are optional and can be entered after accessing a CO Line or during a call that you originated or received. The outside party will not hear any tones as you enter the code. Codes that change the Toll Restriction classification of your station are set in system programming. See your System Administrator for more information. If your station is programmed not to verify Account Codes, you do not hear a confirmation tone. 1.
Features Alarm Reset Alarm Reset This feature is not supported by the DKT2104-CT. It must be assigned to your DKT. Alert Signaling This feature is not supported by the DKT2104-CT. It must be assigned to your DKT. Automatic Busy Redial This feature is not supported by the DKT2104-CT. It must be assigned to your DKT. Automatic Callback After reaching a busy or DND station, you can set ACB to have the system call you back when the called station becomes available.
Features Automatic Callback 2. Answer within three rings to prevent the callback from being canceled. Your telephone rings at a fast rate when the called station becomes idle, and you hear a single tone (LED lights steady). The called station gets a voice announcement from your telephone. With Tone Signaling, you hear ringback tone and the called station rings. If you get a busy tone after answering the callback, the called party has already received or originated another call.
Features Auto Redial You hear CO dial tone. If you hear a busy tone, the line has received another call. Your request is not cancelled. You are recalled when the line becomes available. The Line or [DN] LED lights steady. Cancel Auto Callback and Line Queuing ➤ Press a [DN] + + WDON. Auto Redial This feature enables you to automatically redial the last number (outside or [DN]) called by pressing 5HGLDO. 5HGLDO must be programmed as one of the four flexible buttons on the telephone. 1.
Features Call Forward When you forward calls to another station, the CF type and the from/to stations display on your LCD. Note CF–All Calls, CF–No Answer, and CF–Busy can only be activated when Speed Dial is assigned to one of the flexible buttons or deleted from all buttons (use ). See “Access Codes” on Page 83. Call Forward–All Calls If your station is idle or busy and has this feature activated, all calls are forwarded immediately. The station does not ring. 1. Press a [PDN] or [PhDN] + .
Features Call Forward & ) % 1 1 1 0 0 0 3. Press WDON. Call Forward–No Answer All calls to your station when set with this feature are forwarded to a selected station if you do not answer within a designated time. Note Your station can be assigned in system programming to override CF–No Answer when receiving Voice First (handsfree) calls. Callers can activate CF–No Answer by dialing during their voice announcement. ➤ To set CF–No Answer 1. Press a [PDN] + . You hear confirmation tone. 2.
Features Call Forward Call Forward–Busy/No Answer All calls to your station set with this feature are forwarded immediately to a selected station whenever you are busy on another call or in DND. Calls also forward if you do not answer within a designated time. Note Your station can be assigned in system programming to override CF–No Answer/Busy when receiving Voice First (handsfree) calls. Callers can activate CF–Busy/No Answer by pressing during the voice announcement. 1.
Features Call Forward Call Forward–External This feature enables the forwarding of calls to your [PDN] to a destination outside of the system. The CF–External destination can be a number over a CO Line, over a Tie line, or within your Strata DK system. Any of the CF modes can be set for your [PDNs] or [PhDNs] simultaneously. [PhDNs] assigned to your handset and internal or transferred calls to your [PDN] do not CF to external destinations.
Features Call Park Orbits (Release 3 or Later) Cancel CF–External 1. Press the [PDN] + + WDON. You hear confirmation tone. 2. Enter the [DN] to which calls are forwarded. 3. Press WDON. Call Forward–Fixed This feature is not supported by the DKT2104-CT. It must be assigned to your DKT. Call Park Orbits (Release 3 or Later) The Call Park Orbit feature holds a call temporarily in an orbit for anyone to retrieve. You can retrieve from the same or a different station.
Features Call Park Orbits (Release 3 or Later) ...or valid [PDN]. 3. Press WDON. Retrieving Parked Calls 1. Press the parked line The Line LED flashes at an on-hold rate (the [DN] LED is off). ...or [DN] ...or [DN] + . 2. Enter the orbit number or the [PDN] where the call is parked. The orbit number is usually provided in the paging announcement. The Line or [DN] LED lights steady when the call is picked up. Call Park and Page 1. Press &1) 751 + .
Features Call Pickup Call Pickup You can pick up a call that is ringing another station, a call placed on hold at another station, and other types of calls. Directed Call Pickup Directed Call Pickup provides you with several ways to pick up ringing calls or held calls at other stations. You can also pick up a telephone group page and an external page with Directed Call Pickup. 1. Press a [DN] + . 2. Dial one of the pickup codes. See “Access Codes” on Page 83. CO Line Pickup ➤ Press a [DN] + .
Features Call Waiting Call Waiting Call Waiting places an incoming call in queue and alerts you with a warning tone. The [DN] or Line LED flashes at the on-hold rate. 1. If you are talking, press +2/' ...or the flashing [DN] The call you are on is placed on hold and you are connected to the waiting call. The [DN] or Line LED lights steady. or /LQH if your telephone has the Auto Hold feature See your System Administrator to find out if you have Auto Hold. ...
Features Do Not Disturb Do Not Disturb If your station is in Do Not Disturb (DND) mode, internal and external calls do not ring, calls cannot be transferred to it, and Off-hook Call Announce (OCA) calls are denied. You can continue to make calls while in the DND mode. ➤ Press 'R 1RW 'LVWXUE. The LED lights steady in DND mode. Notes ● ● ● Pressing 'R 1RW 'LVWXUE while a call is ringing at your station silences the ringing.
Features Door Telephone Door Telephone Door telephones are used by digital and electronic telephones to monitor the area surrounding the door telephone. They are also used to call internal stations and can be picked up by internal stations, other than yours. Answering Calls at Your Station 1. If the door telephone is ringing and assigned to your [DN], press WDON. You are connected to the door telephone and your [DN] LED lights steady. 2. Input the door telephone [DN] if not connected yet. 3.
Features Calls on Hold Calls on Hold Calls on hold can be released automatically if the held party hangs up and the network provides a hold-release signal. Important! The DKT2104-CT does not support Exclusive Hold. Placing Line Appearances or [DN] Calls on Hold ➤ Press +2/'. The Line or [DN] LED flashes green at the on-hold rate.
Features Calls on Hold Retrieving Held Calls ➤ Press /LQH or the The Line or [DN] LED flashes at the on-hold rate. [DN] that is on hold. + 2 / ' 1 2 talk Using Automatic Hold Automatic Hold enables you to place a call on hold by pressing another /LQH or [DN]. You do not have to press +2/'. You can also switch between a new and the original call without having to press +2/'. Automatic Hold is assigned on a station-bystation basis in system programming.
Features ISDN Outgoing Calling ISDN Outgoing Calling This feature enables calling over Integrated Services Digital Network (ISDN) trunks, provided that you are connected to a Strata DK424i, or DK424 system with Release 4.0 software (or higher), and that you subscribe to ISDN lines. ISDN trunks offer faster call connection setup and more connection circuits. An ISDN call is initiated automatically with a timer or with a start sequence. The method depends on your system’s programming.
Features LCD Name/Number Display LCD Name/Number Display You can display your title, name, telephone number, and location on your handset LCD while the handset is idle, during direct, forwarded, and hunted calls. When you call another station or when another station calls you, this information also displays on the calling station’s LCD. Note On override, OCA calls, or if your handset has Message and Call Forward settings, your title does not display. 1. Press WDON + . Current information displays.
Features Messaging Messaging You can set up a message to appear on a calling station’s LCD, using this feature. Create LCD Messages 1. Press a [PDN] + . 2. Enter a message number. Personal messages are 10~19 and system messages are 60~99. 3. Press WDON. The LCD Msg Select LED lights continuously, and the selected message is set. Cancel LCD Messages ➤ Press a [PDN] + ...or press WDON. The LED lights. The LED goes out.
Features Message Waiting Answer Messages Waiting 1. Press 06*. Your telephone rings the station or voice mail device that set the indication. If there is no answer, the LCD continues to display MSG. 2. Press WDON after receiving the message to terminate the call. Voice mail devices cancel the indication after a short delay. 3. Repeat Steps 1 and 2 to retrieve additional messages. The MSG LCD displays if you have more messages.
Features Message Waiting Set a [DN]/[PhDN] Message Waiting Light 1. Press a [DN] and dial a [PDN] or [PhDN]. You hear ringback or busy tone. 2. Press 06* The Msg LED associated with the dialed number flashes. The MSG LED lights steady on your handset. ♦ If you dialed a [PDN], the Msg LED flashes. ♦ If you dialed a [PhDN] and that station has a Msg button specifically associated with the [PhDN], then the [PhDN/MW] LED flashes.
Features Message Waiting [PhDN/MW] Message Waiting To use this feature, your telephone must be programmed for both [PhDNs] and MW. Your telephone has one built-in 06* that works with your [PDN]. 1. Press the [PhDN/ MW] indicated by the flashing red LED Your telephone rings the station or voice mail device that left the message. The LED on your telephone continues to flash. ...or WDON. If there is no answer, hang up and try at a later time. 2. Press WDON after receiving the message.
Features Off-hook Call Announce (OCA) Off-hook Call Announce (OCA) This feature enables you to call and speak through either the handset or the speaker of an off-hook, busy digital telephone. There are two kinds of OCA: ♦ Handset Off-hook Call Announce (HS-OCA) – enables an announcement to be made through the handset. No special hardware is required.
Features Off-hook Call Announce (OCA) 4. Press to speak to the called station if your station is not programmed for automatic HS-OCA operation and if you hear DND busy tone. Handset Calling Using Tone Signaling 1. Press WDON and call the desired station. 2. Press or to speak to the called station. If you receive busy tone after pressing , the called station is either busy on a speakerphone call or does not have the OCA option set in system programming. Either condition blocks OCA. 3.
Features Off-hook Call Announce (OCA) Speaker OCA Using Voice First Signaling Note The called telephone must be equipped with optional hardware. 1. Press WDON and call the desired station. You hear a single tone and can to talk to the station if your station is programmed for automatic SP-OCA operation. 2. Speak to the called party ...or press (if a busy tone is heard or your station is not programmed for automatic SP-OCA operation, you must press to speak to the called station).
Features Override Calls Override Calls Busy Override enables you to send a muted ring tone to a busy station to indicate that a call is waiting and DND Override lets you send a tone to an idle or busy station in the DND mode to indicate that a call is coming in. You can enter an established conversation with Executive Override. Busy Override ➤ Press after reaching a busy station A tone is heard at the busy station, indicating that a call is waiting.
Features Page Announcements Page Announcements Station users can make page announcements to telephones and external speakers. 1. Press a [DN], and enter a paging access code. See “Access Codes” on Page 83. 2. Use a a normal voice level to make your announcement, then repeat it. Each of the page access codes (including the [PDN] button) can be stored on an 6' button. 3. Press WDON. Privacy On-Line This option blocks a Privacy Override station from entering your conversation by pressing a common /LQH.
Features Privacy Override Important! Privacy Override only operates on common lines; it does not operate on common [DNs] that are always private. See “Conference Calls” that enables up to four parties to talk on one [DN]. ➤ Press a busy /LQH. The LED turns off and station users can enter line calls on your station by using Privacy Override. You are connected to the line and can participate in the conversation. Connected parties can hear an optional tone before you enter the conversation.
Features Privacy Release Privacy Release If you press the optional 3ULYDF\ 5HOHDVH, any other station user can enter your call on a private commonline by pressing /LQH on their telephone. Your station must be assigned Privacy Release in system programming to activate this feature. Up to two stations can enter an existing external call (up to three stations can be connected to a line).
Features Release and Answer Release and Answer This feature enables you to automatically disconnect or transfer an active call and answer a new call with the push of a button, instead of with the handset. Note Your telephone must be programmed with 5HOHDVH DQG $QV. ➤ Press the 5HOHDVH DQG $QV ...or &1) 751 and dial a “transfer-to” destination. Then, press 5HOHDVH DQG The Line or [DN] LED flashes to indicate a new incoming call while you are connected to the existing call.
Features Speed Dial Speed Dial SD enables you to call a telephone number with an access code or feature button. Strata DK provides these types: ♦ Station SD numbers are assigned by individual station users to their own station and can only be dialed at their station. ♦ System SD numbers can only be assigned from attendant consoles or station 200 (typically the System Administrator’s station), but they can be used by other stations.
Features Speed Dial 3. Enter the telephone number (up to 20 digits). 4. Store a [DN] and a CO Line access code before the telephone number. See “Access Codes” on Page 83. 5. Press 5HGLDO. The number is stored. 6. Repeat Steps 1~5 to replace stored telephone numbers with new ones ...or clear entries by repeating Steps 1~6, skipping Step 4. Stored Station or System Speed Dial Calling You can call stored SD numbers by pressing a button or by entering a SD code.
Features Timed Reminders ➤ To call using SD access codes 1. Access a line. See “Access Codes” on Page 83 for information on CO Line access codes. 2. Press 6SHHG 'LDO Note SD cannot appear on any button position if the port that the cordless is connected to uses as an access code. ...or if your telephone does not have 6SHHG 'LDO. 3. Enter the SD code. Station SD codes are ~ ; System SD codes are ~ or ~ (see Appendix on Page 83 for additional SD codes).
Features Timed Reminders 2. Enter the desired time by entering: ♦ Two digits for the hour (HH) ♦ Two digits for the minute (MM). Example for 8:03 PM, enter 20 and then 03. 3. Press ...or . 4. Enter the LCD message number, station number ( ~ ), and system code ( ~ ) Desktop displays: % $ & . $ 7 0 ( ( 7 , 1 * 3 0 & $ / / ) 2 5 3 0 3 0 & $ / / Cordless displays: % $ & . $ 7 This is an everyday reminder. This is an only one-time reminder.
Features Toll Restriction Override ➤ To cancel a Timed Reminder 1. Press a [DN], enter ~ depending on which reminder you want to cancel. Dial to cancel the reminder set for or dial to cancel the reminder set for , etc. 2. Press 5HGLDO. The reminder is cancelled. Note You can only cancel one reminder at a time.
Features Two (Tandem) Line Connection Two (Tandem) Line Connection This feature enables you to connect two lines using a [DN] or /LQH, then drop out of the conversation. 76 1. Press &1) 751 while talking to an external party. You hear dial tone, the [DN] LED flashes at the conference rate. 2. Dial a line access code and then the external telephone number of the other party. See “Access Codes” on Page 83. Ask your System Administrator for the proper code to be used for this type of call. 3.
Features Two (Tandem) Line Connection Note Both /LQHV or 3RROHG /LQH *USV must appear on your telephone. 1. Press &1) 751. You hear dial tone, and the Line LED flashes at the conference rate. The new Line LED lights steady. 2. Press another /LQH and input a telephone number. The Line LEDs light steady and all parties are conferenced. 3. Press &1) 751 after the party answers. ...or if you get a busy/ no answer, press /LQH. You are returned to the original call. 4. Press &1) 751. You hear dial tone.
Features Two (Tandem) Line Connection 78 Strata DKT2104-CT Cordless Digital Telephone 5/00
Appendix This appendix covers these topics: ♦ Troubleshooting ♦ Range and performance ♦ Simultaneous conversation channels ♦ Radio interference ♦ Specifications ♦ Access codes Troubleshooting If your cordless telephone is not performing to your expectations, try the suggestions in Table 3. If you are still unable to resolve the problem, contact your telephone system administrator. Important! Do not attempt to service this unit yourself. All service must be done by qualified service personnel.
Appendix Troubleshooting Table 3 Troubleshooting Suggestions Condition Suggestion Make sure the AC adapter is plugged into the Charger Unit and wall outlet. If the AC adapter is plugged into a wall outlet with a switch, make sure the switch is turned on. CHARGE LED does not light when handset is placed on Base Unit. Make sure the handset is properly seated in the Charger Unit. Make sure the Sealed Lead-acid battery is properly seated in the handset.
Appendix Range and Performance Range and Performance The cordless digital telephone operates up to 1.1 miles from its base in a completely unrestricted test environment. Typically, ranges of 300 to 400 feet are possible, depending on the building structure in which the it’s used.
Appendix Radio Interference Radio Interference Radio interference occasionally interrupts conversations, which does not mean that your unit is defective. Move to a different location while you are talking. If the interference continues, move the Base Unit. If there is still interference, contact your System Administrator. Specifications For frequencies, power requirements, weight and size specifications, see Table 4.
Appendix Access Codes Access Codes This section contains access codes for features, outside CO lines, Paging Group and Paging Zone Codes, and Call Pickup Codes. It also contains programming instructions for SD buttons. See “Speed Dial Access Codes” on Page 88. Important! Table 5 The “;;;” and “<<” entries can change. Please see the Digital Telephone User Guide for information.
Appendix Access Codes Table 5 Access and Speed Dialing Codes (continued) Feature 84 Strata DK14, DK16e, DK40, DK40i, DK280, DK424, DK424i Strata DK8 & DK16, Strata DK24, DK56, and DK961 Call Pickup - Held Line WDON + ( ~ ) WDON + ( ~ ) Call Pickup - Int Pg, Door Phone WDON + WDON + Call Pickup - Other Groups WDON + ( ~ ) — Call Pickup - Own Group WDON + — Call Pickup - Ringing Line WDON + WDON + Call Pickup - Station WDON + ;;; WDON + ;
Appendix Access Codes Table 5 Access and Speed Dialing Codes (continued) Strata DK14, DK16e, DK40, DK40i, DK280, DK424, DK424i Feature Strata DK8 & DK16, Strata DK24, DK56, and DK961 SD - Station WDON + (6' or ) + ( ~ ) WDON + (6' or SD - System WDON + (6' or ( ~ ) ) + ( ~ ) or WDON + (6' or ) + ( ~ ) Timed Reminder Cancel WDON + ( ~ ) + WDON WDON + ( ~ ) + WDON Timed Reminders WDON + ( ~ ) + ++00; + WDON WDON + ( ~ ) + ++00; + WDON Toll Restriction Override
Appendix Access Codes CO Line Access Codes CO lines are used when you dial an outside number. If your telephone does not have &2 or /LQH, you can enter a code, listed in Table 6, to access an outside line. You can also store the code on 6' for one-touch access. Enter before the CO access code (e.g., to store code , enter ). See your System Administrator for the code that applies to your telephone. Note In some systems is used as a general group code or to access LCR.
Appendix Access Codes Paging Group Codes Tables 7~8 have the Paging Group codes.
Appendix Access Codes Speed Dial Access Codes The number of available station and System SD numbers depends on the size of the telephone system. Check with your System Administrator to find out which codes apply to your system. Once you store a telephone number on any of the codes listed below, you can dial the number by entering the code, such as or 6' + .
Index A C access codes COline, 86 speed dial, 88 account code calls, 40 account codes verified, 41 voluntary, 41 answering a transferred call, 51 calls, 33 attendant console, 44 auto preference, 9 automatic callback, 44 hold, 56 call attendant console, 44 hold, 55 other groups, 51 override, 66 park and page, 50 park orbits, 49 stored station, 72 system speed dial, 72 within your group, 51 call forward, 44 all calls, 45 busy, 45 busy/no answer, 47 cancel, 47 external, 48 fixed, 49 no answer, 46 call tran
Index D~P CO line access codes, 86 configuration, 21 D dial internal calls, 32 direct station selection buttons (hotline), 52 directed call pickup, 51 [DN] buttons, 76 do not disturb, 53 override, 66 door lock, 53 telephone, 54 E installation, 9 installing optional headset, 18 ISDN buttons, 32 L LCD low battery indicator, 9 name/number display, 58 M memory, 29 message waiting, 52 messaging, 59 emergency calls to the attendant console, 31 emergency override of forced account codes, 40 executive overri
Index R~V R radio interference, 82 range, 81 release and answer, 70 ringer volume level, 28 S simultaneous conversation channels, 81 speaker off-hook call announce (SPOCA), 65 specifications, 82 speed dial, 71 access codes, 73, 88 storing station numbers, 71 system speed dial calling, 72 SP-OCA tone first signaling, 65 start (ISDN button), 32, 57 sub (subaddress ISDN button), 57 T timed reminders, 73 toll restriction override, 75 tone/pulse dialing, 44 tone/voice first signaling, 73 transfer a call, 33
Index V~V 92 Strata DKT2104-CT Cordless Digital Telephone 5/00
