MULTIFUNCTIONAL DIGITAL SYSTEMS Network Administration Guide for Printing Functions GA-1190
Preface Thank you for purchasing the TOSHIBA multifunctional digital system e-STUDIO165/205 or e-STUDIO167/207/237. This Network Administration Guide for Printing Functions is a manual for the e-STUDIO165/205 or e-STUDIO167/207/237 when the following option is installed. y Network Printer Kit This Network Administration Guide for Printing Functions describes the operation necessary for configuring a network and using the printing functions, such as connecting to a network and setting components.
Software License Agreement INSTALLING OR OTHERWISE USING THIS SOFTWARE PRODUCT CONSTITUTES YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS (UNLESS A SEPARATE LICENSE IS PROVIDED BY THE SUPPLIER OF APPLICABLE SOFTWARE IN WHICH CASE SUCH SEPARATE LICENSE SHALL APPLY). IF YOU DO NOT ACCEPT THESE TERMS, YOU MAY NOT INSTALL OR USE THIS SOFTWARE, AND YOU MUST PROMPTLY RETURN THE SOFTWARE TO THE LOCATION WHERE YOU OBTAINED IT.
Disclaimer of Warranty THIS SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. TTEC AND ITS SUPPLIERS DISCLAIM ANY WARRANTY RELATING TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE. IF THE SOFTWARE PROVES DEFECTIVE, YOU (AND NOT TTEC OR ITS SUPPLIERS) SHALL BE RESPONSIBLE FOR THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
Before Reading This Manual Lineup of our manuals These manuals are provided for the operation of the e-STUDIO165/205 or e-STUDIO167/207/ 237. Select and read the manual best suited to your needs. This manual is the Network Administration Guide for Printing Functions. Basic functions Operator’s Manual for Copying Functions (Booklet) This manual describes the basic operations, mainly copying functions, of this equipment. It also describes safety precautions to ensure correct and safe use of this equipment.
Setup Guide for Printing Functions (PDF file) This manual consists of the following two parts. Control panel: This part describes how to configure the printer-related settings using the control panel of the equipment. TopAccess: This part describes how to use the co-packed utility “TopAccess”. The settings and management of the equipment can be done using a Web browser.
How to read this manual Symbols in this manual In this manual, some important items are descried with the symbols shown below. Be sure to read these items before using this equipment. Indicates information to which you should pay attention when operating the equipment. Describes handy information that is useful to know when operating the equipment. Pages describing items related to what you are currently doing. See these pages as required.
CONTENTS Preface...........................................................................................................1 Software License Agreement ......................................................................2 Before Reading This Manual .......................................................................4 Chapter 1 EASY SETUP FLOW Overview for Network Configuration ........................................................10 Connecting to the local area network over TCP/IP..................
8 CONTENTS
EASY SETUP FLOW 1. This section describes the setup flow for enabling the e-STUDIO network features. Overview for Network Configuration ....................................................................10 Connecting to the local area network over TCP/IP ........................................................................... 11 Connecting to the local area network over IPX/SPX.........................................................................
1 EASY SETUP FLOW Overview for Network Configuration This equipment supports network printing. To enable network printing, an administrator has to assign the proper network configuration to client computers, servers, and this equipment. y This chapter describes the setup flow for network features. y For printing using the USB port of this equipment, see the Quick Start Guide for Printing Functions. Following diagram illustrates the common network configurations for this equipment.
Connecting to the local area network over TCP/IP When this equipment is connected to the local area network over TCP/IP with Windows computers, UNIX workstations, and NetWare servers, the following features are available: Printing Features y Raw TCP or LPR printing in the peer-to-peer connection from Windows computers P.14 “Setup flow for Raw TCP or LPR printing (Windows)” y IPP printing in the peer-to-peer connection from Windows computers P.
1 EASY SETUP FLOW Connecting to the local area network over AppleTalk network When this equipment is connected to the local area network over AppleTalk with Macintosh computers, the following features are available: Printing Features y AppleTalk Printing in the AppleTalk network from Macintosh computers P.
Setup Flow for Printing Features This section describes the minimum setup flow to configure this equipment for printing. Setup flow for Windows printing This equipment supports Raw TCP printing, LPR printing, IPP printing, and Novell printing for Windows computers. The configurations required are different for each printing system.
1 EASY SETUP FLOW Setup flow for Raw TCP or LPR printing (Windows) Connecting over TCP/IP Network Setting up the Raw TCP or LPR printer connection Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Windows Vista * Only LPR printing for Windows NT 4.0 This equipment can be used with LPR printing connection for Windows NT 4.0 and with Raw TCP or LPR printing connection for Windows 2000, Windows XP, Windows Server 2003 and Windows Vista.
4y Install the Client Software for Raw TCP or LPR printing.
1 EASY SETUP FLOW 2 Set up the DNS Session to be available the services that use the DNS name with a DNS server. The DNS Session should be configured when this equipment accesses the services, servers, and client computers using the DNS names instead of IP addresses. y Setup Guide for Printing Functions 10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function) Setting up Network Settings (Printing Function) Setting up the DNS session 3 Set up the DDNS Session if required.
Setup flow for printing via Windows print server Connecting to Print Server Type of Microsoft Network Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Windows Vista Setting up the Raw TCP or LPR connection Setting up the SMB printer connection Windows 98 Windows Me Windows NT 4.
1 EASY SETUP FLOW Setup flow for Novell printing (Windows) This equipment supports Novell printing for Windows computers. System requirements Novell printing applies the following NetWare server and client computers: NetWare: NetWare 5.1/6.0/6.5 NDS mode (over IPX/SPX only) NetWare 5.1/6.0/6.5 NDPS mode NetWare 6.0/6.5 iPrint mode Client OS: Windows 98 (Windows 98 Second Edition Recommended) Windows Me Windows NT 4.
This equipment also supports the Novell iPrint that is available for NetWare 6.0/6.5. Using Novell iPrint, users can download and install the printer driver from the NetWare server using iPrint Client. Connecting with a Novell iPrint Environment over TCP/IP Network NetWare 6.0 NetWare 6.5 Setting up the Novell iPrint connection Setting up the iPrint printer connection using iPrint Client Windows 98 Windows Me Windows NT 4.
1 EASY SETUP FLOW 4y Set up the NetWare Session. 5y Set up the NetWare Print Service. 6y Install the Client Software for Novell printing.
Setup flow for AppleTalk printing (Macintosh) Connecting over AppleTalk Network Mac OS 8.6 Mac OS 9.x Mac OS X Setting up the AppleTalk printer connection This equipment can be used with the AppleTalk printer connection when the Macintosh computers and the equipment are connected over the AppleTalk network. Setup procedure 1 Set up the AppleTalk. Please see the Setup Guide for Printing Functions to configure AppleTalk from the operation panel or TopAccess.
1 EASY SETUP FLOW Setup flow for LPR printing (Macintosh) Connecting over TCP/IP Network Mac OS 8.6 Mac OS 9.x Mac OS X Setting up the LPR printer connection This equipment can be used with the LPR printer connection when the Macintosh computers and the equipment are connected over the TCP/IP network. Setup procedure 1 Set up the TCP/IP and the HTTP Network Service to enable TopAccess.
Setup flow for IPP printing (Macintosh) Connecting over Internet Mac OS X Setting up the IPP printer connection This equipment can be used with the IPP printer connection for Mac OS X in a TCP/IP network. Even though IPP printing can be used in a local area network, this method is commonly used to print over the Internet. If you allow IPP printing through the Internet, you must configure the DNS server to enable users to access this equipment over the Internet using the HTTP protocol.
1 EASY SETUP FLOW 3 Set up the DDNS Session if required. If the DNS server supports the dynamic DNS service, please configure the DDNS Session to enable the dynamic DNS service. y Setup Guide for Printing Functions 10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function) Setting up Network Settings (Printing Function) Setting up the DDNS session 24 4y Set up the IPP Print Service. 5y Install the Macintosh PPD file.
Setup flow for Bonjour printing (Macintosh) Connecting over TCP/IP Network Mac OS X Setting up the Bonjour printer connection This equipment can be used with the Bonjour printer connection when the Macintosh computers of OS X and the equipment are connected over a TCP/IP network. Setup procedure 1 Set up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the control panel the first time you use it, to make TopAccess available.
1 EASY SETUP FLOW Setup flow for UNIX printing This equipment supports IPP printing for Linux OS, for example, using the CUPS. System requirements Operating systems that support CUPS. Setup flow for LPR printing (UNIX) Connecting over TCP/IP Network UNIX Setting up the LPR printer connection using CUPS This equipment can be used with the LPR printer connection when the UNIX workstations computers and the equipment are connected over the TCP/IP network.
Setup flow for IPP printing (UNIX) Connecting over Internet UNIX Setting up the IPP printer connection using CUPS This equipment can be used with the IPP printer connection for UNIX workstation in a TCP/IP network using CUPS. Even though IPP printing can be used in a local area network, this method is commonly used to print over the Internet.
1 EASY SETUP FLOW 28 4y Set up the IPP Print Service. 5y Install the CUPS for UNIX printing.
Setup Flow for Fax Features This section describes the minimum setup flow to configure this equipment for Fax features. Setup flow for network-fax transmission The fax transmission using the Network Fax Driver is available only when the Network Printer Kit (optional) is installed in addition to the Fax Kit (optional) and the External Keyboard (optional). Connecting over TCP/IP Network or Internet Windows 98 Windows Me Windows NT 4.
1 EASY SETUP FLOW Setup Procedure 1 Set up the Fax Settings. Set the Fax device settings to enable the facsimile transmission from this equipment. y Operator's Manual for Facsimile Function 5 ENTERING & SETTING ITEMS Default Settings for Fax Function Registering the Terminal ID y Setup Guide for Printing Functions 10 TopAccess ADMINISTRATION TAB PAGE - SETUP MENU (Printing Function) Setting up Fax Settings Setting up the Fax settings 2y 30 Install the Client Software for Network Fax.
SETTING UP NETWORK SERVER 2. This section describes the instructions on how to set up the network servers. About Network Server Setup .................................................................................32 Setting up Windows Print Server ..........................................................................33 Configuring the Windows print server ...............................................................................................33 Setting up NetWare Print Server...............
2 SETTING UP NETWORK SERVER About Network Server Setup This chapter describes environments that typically include one or more network servers (Novell NetWare servers and Windows print servers) that will share printing to this equipment. It describes setting up servers that use IPX/SPX or TCP/IP protocols for communicating with this equipment. In addition, it includes some guidelines for setting up the DNS server.
Setting up Windows Print Server If a Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003, and Windows Vista computer is connected to this equipment using TCP/IP, it can print directly to this equipment. If the computer shares the printer over the network, it is acting as a print server for Windows client computers. The client computers print to this equipment by printing to the Windows print server. Printing can then be monitored and controlled at the Windows print server machine.
2 SETTING UP NETWORK SERVER Setting up the client computers Each client computer of a Windows print server is already using a network protocol to communicate with the server. Each client computer can print to this equipment if the printer has been shared by a Windows print server. In that case the client computer does not have to use the same network protocol to connect to the Windows print server as the server uses to communicate with the equipment.
Setting up NetWare Print Server This equipment supports the following Novell printing services: y NetWare 5.1 / 6.0 / 6.5 NDS mode (over IPX/SPX only) y NetWare 5.1 / 6.0 / 6.5 NDPS mode y NetWare 6.0 / 6.5 iPrint mode This chapter provides an overview of how to set up this equipment as a Novell Network Printer, Print Server, or NDPS Printer Agent. For more detailed information, refer to your Novell documentation.
2 SETTING UP NETWORK SERVER 14 15 In the Class of new object list, select “Print Server” and click [OK]. The Create Print Server dialog box appears. Enter the print server name, check the “Define additional properties” option and click [Create]. The print server name must be “MFP_[NIC Serial Number]”. You can find the Unit Serial Number of the equipment on the NIC Configuration list that can be printed from the control panel. 16 17 18 Display the Assignments window and click [Add].
Setting up the NDPS with NetWare Administrator 1 In NetWare Administrator, select the container object to create the printer and click the [Object] menu and select [Create]. The New Object dialog box appears. 2 Select “NDPS Broker” and click [OK]. The Create NDPS Broker Object dialog box appears. If the NetWare file server has been installed as supporting the NDPS service, the NDPS Broker is created as default. In this case, you can use the default NDPS Broker.
2 SETTING UP NETWORK SERVER 12 Click [Browse]. The Select Printer Driver dialog box appears. The [Browse] button may not be available according to the Support Pack version. If the [Browse] button is disabled, specify "/DISABLETLSMGR" option when starting the nwadmin32.exe. 13 Insert the Client Utilities CD-ROM into the CD-ROM drive. 14 Locate the directory where the printer driver for your Windows version is located, select the INF file.
22 Specify the “NDPS Printer Name” option, select “Create a New Printer Agent”, and click [Create]. The Create Printer Agent dialog box appears. When setting up the NDPS in the iPrint mode, do not enter more than 7 characters for the “NDPS Printer Name” option. If you enter more than 7 characters for the “NDPS Printer Name” option, the default watermarks will not be registered when installing the printer drivers in Windows 98/Me. 23 Specify the “Printer Agent (PA) Name” and “NDPS Manager Name” option.
2 SETTING UP NETWORK SERVER 7 Check the “Install to workstation in this container” and click [Update]. 8 Click [OK] to close the NDPS Printer dialog box. Configuring the queue based connection in the IPX/SPX network 1 In the Configure Port Handler for Printer Agent dialog box, select “Forward Jobs to a Queue” and click [Next]. 2 Enter the NDS queue name in the “Queue Name” field and the user name in the “Queue User Name” field. Then click [Finish]. The Select Printer Drivers dialog box appears.
Setting up the NetWare in iPrint mode This equipment also supports the Novell iPrint. Using the iPrint system, you can set up the printer that can be accessed using URL from client computers. The iPrint system is based on the NDPS architecture so that you must have NDPS installed and configured in the NetWare server. Before configuring the NetWare file server in NDPS mode, please confirm followings: y The NDPS Broker, NDPS Manager, and NDPS Printer must be created. P.
2 SETTING UP NETWORK SERVER Enabling iPrint service After enabling DNS on the Printer Services Manager, enable the iPrint Service using the iManager. y To do this, iManager must be installed on your NetWare server. For information about installing iManager, see the documentation for iManager that is provided by Novell, Inc. y You must use a supported browser to access iManager. The supported browsers vary depending on the version of iManager that you installed. For iManager 1.5.
TROUBLESHOOTING 3. This section describes the troubleshooting for the network settings. Troubleshooting Overview.....................................................................................44 Network Setting Checklists....................................................................................45 Equipment Detection and Printing Check ............................................................50 Cannot detect this equipment -1 ..............................................................
3 TROUBLESHOOTING Troubleshooting Overview Since a network printing system consists of various factors such as hardware, networks and software components, it may be difficult to identify the cause of an error occurring in the system. The wide-ranging network configurations and user settings further complicate the troubleshooting process. When data sent from a computer connected through a network cannot be printed with this equipment, follow the procedure below for troubleshooting.
Network Setting Checklists When a computer cannot print data to this equipment through a network, check if the settings are correctly made according to Chapter 1 “EASY SETUP FLOW” by referring to the checklists shown below. The checklist covers major printing setting items explained in Chapter 1 “EASY SETUP FLOW”. Raw TCP or LPR printing in a Windows operating system environment: No.
3 TROUBLESHOOTING Printing via print server in a Windows operating system environment: No. Check Item Yes No 1 Are the IP Address properties correctly set? Next Step Ø Ö 2 Is the Raw TCP Printing correctly set? Next Step Ø Ö Set up the Raw TCP print service correctly. 3 Is the LPR/LPD Printing correctly set? Next Step Ø Ö Set up the LPD print service correctly. 4 Were the proper printer drivers installed? Next Step Ø Ö See the Printing Guide to install proper printer drivers.
Novell printing in a NetWare environment: No. Yes No Next Step Ø Ö Next Step Ø Ö Did you configure this equipment for NetWare connection? Next Step Ø Ö Set up the NetWare network settings correctly. Did you configure this equipment for Novell print service? Next Step Ø Ö Set up the Novell print service correctly. 5 Were the proper printer drivers installed? Next Step Ø Ö See the Printing Guide to install proper printer drivers.
3 TROUBLESHOOTING LPR printing in a Macintosh environment: No. Check Item Yes No 1 Are the IP Address properties correctly set? Next Step Ø Ö 2 Is the LPR/LPD Printing correctly set? Next Step Ø Ö Set up the LPD print service correctly. 3 Were the proper printer drivers installed? Next Step Ø Ö See the Printing Guide to install proper printer drivers. 4 Is the LPR port configured with correct IP address? Next Step Ø Ö See the Printing Guide to configure the proper port.
IPP printing in a UNIX environment: No. Check Item Yes No 1 Are the IP Address properties correctly set? Next Step Ø Ö 2 Is the HTTP Server on this equipment enabled? Next Step Ø Ö Enable the HTTP server in the HTTP Network Service. 3 Is the IPP Printing correctly set? Next Step Ø Ö Set up the IPP print service correctly. 4 Were the proper printer drivers installed? Next Step Ø Ö See the Printing Guide to install proper printer drivers.
3 TROUBLESHOOTING Equipment Detection and Printing Check When a computer cannot detect this equipment through a network or when network printing is disabled, see the following items to solve the problem: If the problem persists after you have followed all of the steps, contact your service representative. Cannot detect this equipment -1 Problem description After configuring this equipment, you cannot detect it over the network.
No. Check Item 5 Make sure that the device name for this equipment is unique and verify that the WINS and/or DNS server database are not causing potential naming conflicts with the network settings on this equipment. If necessary, change the network settings on this equipment.
3 TROUBLESHOOTING No. 3 4 5 6 7 8 9 52 Check Item Print a NIC Configuration page from this equipment. Does this equipment support the same protocol as the network? Change the protocol settings from TopAccess, if necessary, and reboot the equipment for the changes to take effect. Repeat step 2. Was the device detected? Check the NIC Configuration page. Are the IP Address and subnet mask settings correct? Yes No Countermeasure Configure the proper protocol.
Cannot ping this equipment Problem description You can check if this equipment is correctly connected to a network by executing a ping command from a computer. If this equipment does not respond when you ping it, there is a problem either with the network configuration or with device operation. The following checklist helps you identify the source of the error and directs you where you can find more information about solving it. No.
3 TROUBLESHOOTING No. Check Item 8 Check link activities on the port being used by the equipment and also the integrity of the network cable, Hub, or Switch that is connecting the equipment to the network. Replace any network components that you suspect are faulty. Can you ping this equipment now? Yes No Countermeasure Contact your service representative.
Cannot print data to this equipment Problem description When you are unable to print to this equipment, network printing services have not been set up correctly, or this equipment has not been properly configured to operate in your network environment. The following checklist will help you identify the source of the error and direct you to information solving the issue. No.
INDEX N NetWare in iPrint mode ................................ 41 NetWare in NDPS mode .............................. 36 NetWare in NDS mode ................................ 35 Network Configuration AppleTalk ................................................ 12 Internet ................................................... 12 IPX/SPX ................................................. 11 Overview ................................................ 10 TCP/IP ....................................................
58 INDEX
GA-1190 OME060175B0
MULTIFUNCTIONAL DIGITAL SYSTEMS Network Administration Guide for Printing Functions GA-1190 2-17-2, HIGASHIGOTANDA, SHINAGAWA-KU, TOKYO, 141-8664, JAPAN © 2007, 2008 TOSHIBA TEC CORPORATION All rights reserved R061120D0202-TTEC Ver02 2008-06
