Telephone User Manual

IPedge UG 06/11 TOSHIBA 133
Actions 12
You can define powerful actions that can be used with both the Personal Call
Handler and under the Programmable Keys. These actions can be as simple as
playing a .WAV file to as powerful as sending a specific DDE message to another
programs to “Screen Pop” a database. When defining a new action, it's usually a
good idea to test the action to make sure it works correctly. The screens for
creating actions also provide a testing facility to make this testing easy.
Note: Depending on your configuration you may not be able to change the
User-Defined Actions, in which case you should check with your System
Administrator.
Creating Actions The Creating of Actions can be done by going to the Actions tab.
Under the Actions List, a the drop down shows a listing of currently defined
actions and options that you can Add, Copy, Edit/Test or Delete. Pressing the Add,
Copy, or Edit/Test buttons takes you to a screen for creating or editing an action.
The types of actions that can be created are defined below. When actions are
copied, created, or edited, those changes are stored in the compiled actions file
(NET_PHN.acs). If this file is lost for some reason and Call Manager is restarted,
all actions will revert to the individual actions stored in the User’s Local Settings
Call Manager folder. Thus, it is wise to save new actions by exporting the action
for backup (see “Exporting Actions and Importing Actions).