IPR Network Video Recorder User Manual model no. Please carefully read these instructions before using this product. Save this manual for future use.
Surveillix™ IPR User Guide Manual Edition 27810AF – NOVEMBER 2008 Printed in USA No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.
LIMITED WARRANTY NETWORK VIDEO RECORDER The Imaging Systems Division of Toshiba America Information Systems, Inc. ("ISD") makes the following limited warranties. These limited warranties extend to the Original End-User ("You[r]"). Limited Two (2) Year Warranty of Labor and Parts The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or workmanship for a period of two years from the date of original retail purchase by the end-user.
IMPORTANT SAFEGUARDS iv 1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instruction 2. Power Sources – This product should be operated only from the type of power source indicated on the label. If not sure of the type of power supply to your home or business, consult product dealer or local power company 3.
IMPORTANT SAFEGUARDS, continued 15. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions: When the power-supply cord or plug is damaged. If liquid has been spilled, or objects have fallen into the unit. If the unit has been exposed to rain or water. If the unit does not operate normally by following the operating instructions.
NOTES ON CLEANING Use a soft dry cloth for cleaning. For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they may damage the surface of the IPR unit. If using a chemical saturated cloth to clean the unit, follow that product’s instructions. NOTES ON MAINTENANCE This IPR unit is designed to last for long periods of time.
WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
RACK MOUNT INSTRUCTIONS Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
Table of Contents PREFACE............................................................................................................................................................................... 13 About this Guide .............................................................................................................................................................. 13 Technician Notes ................................................................................................................
Special Day Schedule ................................................................................................................................................... 44 Creating/Editing a ‘Special Day’ Schedule ............................................................................................................... 44 Deleting a ‘Special Day’ Schedule ............................................................................................................................
Index Search Results Display ....................................................................................................................................... 64 Preview Search ................................................................................................................................................................ 65 Performing a Preview Search ........................................................................................................................................
Setup Window .......................................................................................................................................................... 91 Filter Event List ......................................................................................................................................................... 91 Add Items to Alarm Confirm List ...............................................................................................................................
PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the IPR unit and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. Toshiba reserves the right to make changes to the IPR units represented by this manual without notice.
INTRODUCTION PRODUCT DESCRIPTION A Surveillix IPR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the IPR unit is more powerful than the analog recorders of the past. The Surveillix IPR server software comes pre-configured for fast and seamless integration within your existing IT infrastructure.
FEATURES Toshiba’s Surveillix IPRs include the following new features: Optimized and Designed for Microsoft® Windows XP Embedded® Up to 16 Network Based Video Inputs Remote System Operation & Configuration Supports Multiple Simultaneous Remote Connections PAN / TILT / ZOOM Controls via IP Protocols Simultaneous Video Search, Playback and Backup Video Indexes for Easy Searching Multiple Levels of Security Access Up to 1 Channel of Audio Recording Up to 1 Terabyte Internal Storage High Performance, Durable, R
CONTROLS AND CONNECTIONS This chapter includes the following information: • Input / Output Connector Locations • Front Panel Controls and LEDs • Rear Panel Connectors 17
SYSTEM SPECIFICATIONS Surveillix™ state-of-the-art Network Video Recorders are housed in a high performance and versatile 3U Rack-Mount case allowing easy storage of multiple IPRs for enterprise applications.
REAR PANEL CONNECTORS The rear panel of the IPR unit contains the connectors used to attach cameras, sensors, and relays to the IPR.
GETTING STARTED This chapter includes the following information: • Included Components • Setting Up the IPR Hardware • Optional Components 21
IDENTIFYING INCLUDED COMPONENTS Surveillix™ IPRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything has been properly included with the new IPR unit. If any of the following items are missing, contact the dealer to arrange a replacement. IPR Unit Mouse Keyboard Repair Disc Software Disc Power Cable IPR Digital Video Recorder UserManual model no. Please carefully read these instructions before using this product.
KEYBOARD SETUP To attach the keyboard to the IPR unit, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine. The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information. MOUSE SETUP To attach the mouse to the IPR unit, plug the end of the mouse into the mouse PS/2 Port located on the back of the machine. The mouse PS/2 Port can be identified by the green color. The mouse uses a cursor called a pointer.
MONITOR SETUP The IPR may have one or both of the following connections available for monitors which can be used individually or in tandem. SVGA Output* To VGA Monitor. * Use the SVGA Output on the Video Card labeled as the DB-14 SVGA Monitor Output on the Rear Panel Connectors diagram. S-Video Output To TV/VCR. Attach the monitor or monitors to the rear of the IPR unit using the cable supplied by the monitor manufacturer. Refer to the monitor manual for detailed information on how to setup and use it.
TURNING ON THE IPR 1. Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the IPR unit. 2. Turn on the Power Switch located in the rear of the IPR unit. 3. The IPR will run a series of self-tests. After two or three minutes, a series of messages may be displayed as the various hardware and software subsystems are activated. Under normal circumstances, users should not be asked to respond to these messages.
IPR BASICS This chapter includes the following information: • Registration and Upgrade • Turning the IPR on and off • Becoming familiar with the Display screen • Defining Screen Divisions 27
IPR REGISTRATION Important Information Have the following information on hand before registering the IPR upgrade: IPR Software Serial Number: The Product Serial Number is the unique number that Toshiba provided with the software. System ID: The System ID is a number generated by the IPR Software. This is a unique code generated using the MAC address of the computer running the software. The following steps illustrate how to obtain the unique System ID. Locating the System ID 1. Enter Setup. 2.
5. Verify the information. 6. Click Next if the information provided is correct. 7. Once the information is validated, the unlock code will be generated. 8. Print the page and save for later reference. Unlocking a New Network Device After obtaining your unlock code from the Toshiba Surveillix Registration Site, follow theses steps to unlock your new upgrades on your Surveillix IPR. 1. Start the Surveillix IPR. 2. Enter Setup. 3. Enter Camera Setup. 4. Click the Registration Button. 5.
EXPORTING IPR SETTINGS Exporting IPR settings can help configure multiple IPRs quickly or reconfigure a unit that has failed. Some things must be kept in mind when using this feature. You cannot use this function on: • IPRs that are different models. • When upgrading from certain software versions. You cannot use this feature when upgrading from v1.x to v2.x 1. Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode.
DISPLAY SCREEN Each time the IPR is started, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time.
CAMERA VIEW The Camera status for each camera is displayed next to the Camera number (or name) on the Video Display Area. Recording Status Special Recording Type INSTANT Camera No. and Name Recording Status Indicator The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different states for each camera: Recording Displayed when the camera is currently being recorded to the IPR unit.
SCREEN DIVISION MENU The Screen Division Menu allows you to view cameras in groups such as two by two, three by three and four by four. The button options are shown below. 1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division Menu. 2nd Four Cameras View – Displays cameras 5-8 in the Video Display Area.
SETUP OPTIONS This chapter includes the following information: • Setup Overview • Add Network Recording Device • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Audio 35
SETUP OVERVIEW The Setup options allow you to optimize the IPR unit by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important that you setup the IPR correctly for several reasons. 36 • Recording Schedules – By optimizing the recording schedule you can increase the amount of pertinent recorded video that is saved on the IPR and keep it longer.
CAMERA SETUP Define Camera Name Selected Camera Display Select Camera Selects the camera to be edited. Selected Camera Display Displays the live camera feed from the camera selected. Sensor Connection Specify which sensors are currently in use. Enable Network Device PTZ Enables setup and use of Network Camera and PTZ Functionality. Setup Network Device Opens the Network Device Setup menu. Registration Opens the Registration menu for entering Unlock Codes to activate the software.
Unlocking a New Network Camera 1. Start the Surveillix IPR. 2. Enter Setup. 3. Enter Camera Setup. 4. Click the Registration button. 5. Enter the Unlock Code generated by the Toshiba Registration Site into the “new serial number” box. 6. Click Add a serial number. 7. Once the new serial number has been added to the list, click OK. Connecting a Network Camera 1. Open Camera Setup. Setup > Camera Setup. 2. Select the camera channel to add a Network Device to. 3.
MOTION SETUP The IPR allows the user to adjust several different Motion Settings and create motion detection regions. NOTE: Motion grids configured using the SCS software will be advanced motion grids. Display full screen video pop up on motion event Beep on motion event Display full screen video pop up on sensor event Schedule recording at a regular specified interval Reduces Analog Signal Noise from Motion Detection Creating a Motion Area 1. Click the Motion button in Setup. 2.
Removing a Motion Area To remove the motion areas, in the Motion Regions area, click Clear. Activating an Alarm on a Motion Event 1. In the Motion Setup window, select a camera to edit from the list. 2. Create a motion area. 3. Select the Alarm Output check box. 4. Select a Control Output to activate for the selected camera. 5. Select the duration to activate the Alarm when a motion event occurs.
SCHEDULE SETUP Recording Schedule The Recording Schedule window allows the user to create different recording schedules based on the day, time, and type of recording desired. In addition, this window contains the System Restart options that allow the user to perform basic system maintenance by automatically scheduling the IPR to restart periodically.
Sensor Schedule The sensors will supersede all other types of recording modes (Motion, Continuous, No Recording). Regardless of the recording schedule of a particular camera, if a sensor event occurs the associated cameras will begin recording as a Sensor Event. Sensor Recordings will be flagged and searchable using the Index Search Mode. Cameras are associated to sensors in the Camera Setup Menu.
Create a Recording Schedule 1. Select a day to begin creating the schedule for -or- Select the Day Selection Mode button, enabling Multi Day Selection, to create the same schedule for multiple days. 2. Highlight the Time-Blocks within the Recording Schedule window for the camera(s) selected to schedule. Once the desired Time-Blocks are highlighted, click a Recording Mode button.
Special Day Schedule The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’ such as Holidays, Special Events, etc. Special Day Mode / Normal Day Mode Date Bar Configured Special Days List Creating/Editing a ‘Special Day’ Schedule 1. Click the Normal Day Mode button to enable the Special Day Mode. 2. Select a day by typing the date or clicking the arrow to the right of the Date Bar. 3.
System Restart Setup System Restart Setup allows the user to define a schedule wherein the IPR automatically restarts according to specified parameters. Create System Restart Schedule 1. Open the Schedule Setup Display 2. Click the System Restart button 3. Select the day(s) of the week to schedule an automatic system restart and select the box to enable shut down NOTE: This step alone does not trigger the IPR to restart, only to shut down. 4.
GENERAL SETUP Adjust / Mute Volume Enable Audio Recording Beep on Login Fail Enables the IPR to beep continuously in response to a failed login attempt. Only an authorized login will stop the beeping. Sequence Setting Allows the video out picture to automatically cycle through channels at a set speed. Ex: .Cycle through channels 1-6 at 4 second intervals. Voice Warning The IPR allows users to play a sound file when either a Motion event or Sensor event occur.
Video Loss Alarm The IPR Software supports a Video Loss Alarm function, which allows an Alarm Event to log when a camera loses its signal. The lost signal can be due to Power failure to the network device, the network device cable being cut or unplugged, or the network device being damaged in some way. Video Loss Alarm Beep When Video Loss occurs the speaker attached to the IPR will sound an alarm. Video Loss Alarm Log Records the Video Loss Alarm Events to the log files.
Audio The Surveillix IPR is capable of recording one channe of audio. AUDIO FEATURES: • 8000 Hz playback in Live Mode • Up to 48000 Hz playback in search mode • Mono Sampling DATA SIZE (Per channel) • 1 Second: 1625 bytes • 1 Minute: 97,500 bytes • 10 Minute: 975,000 bytes • 1 Hour: 5,850,000 bytes • 1 Day: 140,400,000 bytes (Approx 140MB) Click the Audio Capture Channel Boxes to enable recording and adjust the Gain to the desired level.
Auto Sequencing Setting Auto Sequencing is used either in the main screen when Auto Sequencing has been enabled or when a Spot-Monitor Out signal is used to display video on a spot monitor. Auto Sequencing conveniently displays video channels and at specified intervals, sequences through each selected channel. Screen Division Options Enable Sequencing Enable All Cameras Select interval between switching cameras Channel Selection Click each channel to include in Auto Sequencing.
NETWORK SETUP Network Setup allows the user to adjust settings such as ports, setup emergency PPP information for use with the Emergency Agent and enable Remote Access. Settings for Video Sent to Remote Client Use with Emergency Agent Use with Remote Connections Enable RS-232 Keyboards (PTZ) 50 Transport Rate A bandwidth throttle based on percentage of free network. Web Viewer (iDVR) Enables/Disables access to the IPR using the Web Viewer interface.
INFORMATION The Site Information Window allows users to define the site code necessary for connecting to remote software, save comments relative to the IPR and store tech support and contact number information. Total HDD /Available HDD Space Current Server Software Version User-Defined Contact Numbers Enter comments Site Code A user-specified unique identification name that is used by other IPR software to connect to the IPR.
ADMINISTRATIVE SETUP The Log Viewer displays detailed information about the IPR, including Shut Down and Restart information, User Logins and Recording problems and failures. This can be a valuable tool to Administrators. Select Date Log Data Display Export Log Data (1 to 7 days) Disk Management The Disk Management window is a native Windows function. This window displays the partition scheme and health status of the Hard Disk Drives in the IPR.
User Management The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be assigned different privileges to limit the usage of the IPR system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can log into the User Management Console.
User Rank The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the IPR Software. For example: Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank can kick another user out and take control of the PTZ. The User Rank option affects: SETUP ACCESS – Only one user can access Setup at any one time. A user with a higher rank will kick another user out and then open Setup.
Status Check / Email General 1. Click the Setup button on the Main Display. 2. Click the Administrative button. 3. Click Status Check/Email. 4. Select the Enable Email Alarm check box. 5. Enter a From Name and e-mail Address. NOTE: This name and address will appear in the From line of the email alert message. 6. Enter the SMTP information for the “from” email account. Contact the email administrator for this information if necessary. 7.
Storage Check 1. Setup the General and Users tabs first. (see above) 2. Select the Use Storage Check check box. 3. Define the number of minutes. 4. Select an Alert Option, Beep or Popup Message, if desired. 5. Click Apply. Recording Data Check 56 1. Setup the General and Users tabs first. (see above) 2. Select the Recording Data Check check box. 3. Define the number of hours between data checks. 4. Select the Action Method. 5. Click Apply.
SMART Information The SMART Information tab displays Hard Drive information. SMART Alert 1. Setup the General and Users tabs first. (see above) 2. Select the Enable SMART Alarm. 3. Define the number hours between SMART checks. 4. Select the type of SMART event to trigger an action. 5. Define the maximum HDD temperature. 6. Select an action method. 7. Click Apply. Alarm Event 1. Setup the General and Users tabs first. (see above) 2. Select the Use Email Alarm check box. 3.
INSTANT RECORDING The Instant Recording feature allows users to manually initiate recording on a specific camera, overriding the current schedule. When Instant Recording is activated the IPR flags the clip as an event so Instant Recording instances can be found using the Index Search Instant Recording can be used, for example, when a suspicious object or person is detected and the user wants to flag that section of video for easy retrieval at a later date. Activate Instant Recording 1.
SEARCH This chapter includes the following information: • Search Overview • Play Controls • Index Search • Preview Search • Object Search • Graphic Search 59
SEARCH OVERVIEW The IPR unit has several options that allow the user to easily search through, and find, a particular section of video. From Motion/Sensor indexing to calendar views highlighting days with recorded video; the IPR unit is equipped to help the user quickly find a specific video or event. The following chapter describes in detail how to use the IPR Search features.
Adjust the Brightness of an Image 1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time. 2. Move the Bright slide bar to the right or left to adjust the brightness. 3. Reset the Brightness by moving the slider back to the center of the bar. Zooming In On an Image 1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time. 2.
DAYLIGHT SAVING TIME The IPR automatically adjusts for Daylight Saving Time changes. When the hour “jumps forward” no video is lost because an hour is skipped. However when the hour “falls back” there is a duplicated hour that under normal circumstances would be recorded over. The Surveillix IPR actually records both hours and allows the user to select which hour to play if the need arises. To access the ‘lost hour’: 1. From the Search screen, click the Calendar button. 2.
SINGLE CLIP BACKUP Along with the Save option, a single camera backup option is also included with the Surveillix software. The single Camera or Clip Backup allows the user to backup a single camera without having to backup multiple cameras at a given time. The Clip Backup option gives the users the ability to choose a backup time frame, choose a specific camera, add memos, and even make a copy of the Backup Viewer if needed. 1. From the Search screen, click the Save button. 2.
PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the IPR. The most basic involves selecting the date, the time, the camera, and clicking play. 1. Click the Calendar button to select a date. 2. Select a time by adjusting the hour and minute slide bars. 3. Select one or more cameras. 4. Click Play. Video can be played forwards, backwards, or frame-by-frame.
PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred. The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the day. The search can then be further narrowed down into ten minute increments and one minute increments by selecting one of the images displayed. These example images show how the Preview Search functions.
Performing a Preview Search 1. Select a single camera by either turning off all cameras but one or double-clicking a displayed image. 2. Select the Preview Search button. 24 images display. If there is no recorded video during a portion of the day, “No Image” will be displayed where the image should be. 3. Refine the search by double-clicking on an image to select it. 6 images display. If needed, return to the previous 24-image view by right-clicking on an image. 4.
OBJECT SEARCH Object Search is a powerful search utility used to search a region on the video for any motion changes. Results are neatly displayed and can be viewed quickly. Performing an Object Search 1. Perform a Basic Search to determine the start time of the object search. 2. Select a single camera, either by turning off all cameras but one or by double-clicking a displayed image. 3. Click the Object Search button on the Search Screen Display 4.
SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live video within seconds of an alarm event or suspicious activity. 1. Move the mouse cursor over the desired live video display on the Live Display Screen. 2. Press the Scroll button on the mouse. 3. The Search in Live Controls will display at the bottom of the image. 4. Use the controls to pause, rewind, move frame-by-frame or resume playing as desired.
PAN / TILT / ZOOM This chapter includes the following information: • Overview • Setting up the PTZ • Creating and Viewing a Preset Position • Creating and Viewing a Preset Pattern 69
PAN / TILT / ZOOM OVERVIEW The PTZ controls within the IPR allow for powerful control over the cameras. This can be extremely beneficial by increasing the usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep across large areas. SETTING UP A PTZ CAMERA Setting up a PTZ Camera is simple. The IPR comes preassembled with an internal PTZ adapter. The cabling may be run up to 2,000 ft using 22 Gauge Twisted Pair.
ADVANCED PTZ SETUP Adjust Speed Settings Connection Settings NOTE: Preset and Tour options may vary depending on the camera Creating and Viewing Preset Positions A Preset Position is a user-defined location where the camera can be pointed, zoomed in, and focused. Preset positions can be defined and labeled if the camera supports this. Creating a Preset 1. Inside Setup, select the PTZ setup option and select the camera wish to edit. 2.
PTZ Address Settings Some protocols support software address settings. The RX Addresses and ID settings are compatible with a particular line of receivers that support 2 ID addresses The PT Driver Address is associated with the PTZ ID address set on the camera. The addresses must match for the IPR to communicate with the proper PTZ camera. This is especially important when a large number of PTZ cameras are connected to the IPR.
CONTROLLING A PTZ CAMERA The Surveillix IPRs provide control for a PAN/TILT camera in two different ways. • The first method is to use the Graphical PTZ Controller that appears when the PTZ button is clicked on the main screen. • The second method is to use the mouse to control the camera directly from the live video display.
UNDERSTANDING TOURS 74 Travel Speed The speed between one Preset position to the next Dwell Time The length of time (in seconds) that a PTZ Tour displays a Preset Position. Setting: Start Pos / End Pos Define a Mimic Tour. The Start Position button begins the ‘recording’ process. The Stop Position button ends it. Pan Swing / Tilt Swing This option enables the Horizontal (Pan) or Vertical (Tilt) ‘Guard Tours’. Run / Stop Runs the selected Pan or Tilt Tour.
PTZ Tour Schedule Hours 0-23 (24 hours) Cameras Create PTZ Tour Schedule 1. Click the Setup button on the Main Screen. 2. Click the PTZ Setup button. 3. Click the Tour Schedule button to open the PTZ Tour Schedule window. 4. In Single Select Mode select one day of the week to create a schedule for or toggle to Multi Select Mode to select multiple days with the same schedule. 5. Click and drag the mouse cursor to select blocks of time (hours 0-24) and corresponding cameras. 6.
SUPPORTED PROTOCOLS Protocols are added frequently. The Surveillix Server software may support new protocols that are not listed here.
BACKING UP VIDEO DATA This chapter includes the following information: • Overview • Saving Video to a DVD-R • Saving Video from a single camera • Scheduling Regular Video Backup 77
BACKUP OVERVIEW The IPR can easily backup important video data to an internal or external media location. The most commonly used forms of this are CD-R/RWs, External USB or FireWire Hard Drives, and Network Drives. Every IPR comes standard equipped with a DVD±RW drive, USB port, and Network Adapter. The IPR is capable of performing a backup to multiple DVDs when the file sizes exceed the capacity of a single disk. You may also specify multiple locations for backup as well as the order they are recorded to.
General Backup Screen The General Backup window is used for performing bulk backup of video recorded by all cameras for a selected period or periods to a specified storage location. Calendar Select Additional Drive/Folder Display all Hard Drives Define Drive Priority Select Remote Network Location Hour / Minutes Recording data displays in hourly (24 horizontal columns) and 10 minute (6 vertical cells) segments. Green cells indicate time with recorded video. Red cells indicate time selected for backup.
Clip Backup Screen The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location Performing a Clip Backup 80 1. Click the Backup button on the Main Display Screen. 2. Click the Clip Backup Tab at the top of the Backup Center Screen. 3. Set the Backup Time and End Time of the video to backup in the Time Setup Box. 4. Select the Cameras to back up in the Channel Selection Box. 5.
Scheduled Backup Screen The Scheduled Screen is used for backing up video recorded by all cameras at a regular interval. Performing a Scheduled Backup 1. Click the Backup button on the Main Display Screen. 2. Click the Schedule Tab at the top of the Backup Center Screen. 3. Set the Backup Time to perform the backup. 4. Set the Repeat Backup Time to specify the number of hours between backup procedures (between 1 and 24 hours). 5.
LAN / ISDN / PSTN CONNECTIONS This chapter includes the following information: • Overview • Configuring TCP/IP Settings • Connecting to a LAN 83
LAN OVERVIEW The IPR unit can easily be connected to a Local Area Network (LAN) and uses Microsoft’s® powerful and secure Windows® XP Embedded operating system. This allows for easy and well-documented instructions on setting up LAN connections no matter what type of LAN you want to use. A LAN is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that allows one device to interact with any other on the network.
WEB VIEWER This chapter includes the following information: • Overview • Configuring the Web Viewer 85
WEB VIEWER OVERVIEW The IPR allows you to access video using Microsoft® Internet Explorer® 7. Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web DVR simultaneously. The Web Viewer is an easy, secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer. In order to log in to the IPR server, a user account must be made for the user.
Configuring the Server for Remote Connection 1. Enter Setup on the IPR. 2. Click the Network Setup button. 3. Clear the Disable Remote Control option. You should now be allowed to adjust port settings if necessary. NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the IPR and the Firewall. Contact the Network Administrator for more information. 4. Select the Web Viewer (iDVR) check box. 5. Click Apply. 6. Make sure a User account is created.
NOTES: 88
INCLUDED SOFTWARE SETUP This chapter includes the following information: • Emergency Agent Overview • Remote Software Overview • Digital Verifier • Backup Viewer • SCS Multi Site Software Overview 89
EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the IPR. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed. The utility is loaded at startup and placed in the taskbar. It constantly monitors for a signal from the IPR.
Emergency Agent Window Zoom Thumbnails Video Display DVR List Event Level Event Type Event List Edit Memo Save Memo Level Buttons Memo Text Box Setup Window Network Port Indicates the port which the Emergency Agent uses to listen for incoming events. This number should be changed to the same number as is set in the Emergency Port in Network Settings on the IPR. Save Directory Sets the location that recorded video footage is saved to.
Add Items to Alarm Confirm List 1. From the Option menu, click Setup. 2. Type the desired text in the box below the Alarm Confirmation List. NOTE: The items in the Alarm Confirmation List will be available on a list under Status Setting in main Emergency Agent screen. 92 3. Click Add. 4. Click OK to save changes and close the window.
Search Alarm Window Video Display Play Controls Go to Next Event Go to Previous Event Alarm Event Information Export Quality It may be necessary to reduce the overall size of an .AVI file; for example, to email to someone. .AVI file sizes can be reduced by reducing the image quality. However, reducing the image quality causes the .AVI video to appear more pixilated. When size is not an issue, setting quality to 100 is highly recommended. Digital Signature Adds a digital signature to the exported .
REMOTE SOFTWARE OVERVIEW The IPR was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to view live video, search through archived video, export images and video clips and have virtually full Setup control.
Remote Client Minimum Requirements Intel® Pentium® IV 1.4 Ghz or equivalent 512MB System Memory DirectX 9 or higher 32 MB Video Card Internet or LAN Connection (56K, DSL, Cable Modem, T1, ISDN, etc.) TCP/IP installed Microsoft® Windows® 2000 or XP Operating System 1024 x 768 display resolution 16 Bit color depth or better Remote Client Recommended Requirements Intel® Pentium® IV 2.
Create a New Remote Connection DVR Site List Import/Export saved configurations Selected Site Information 96 1. Select Start > Programs > Surveillix > Remote > Surveillix Remote Center. The Surveillix Remote Software opens and the Local Connection window opens. 2. Click New to open the Site Info window. 3. Select the Site Type and enter a Site Name. The Site Name will be the name displayed inside the connection box to help identify the server. 4. Enter the IP Address of the IPR server.
Configuring the IPR In order to access the IPR remotely, the IPR Server must be setup to allow remote connections. Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Remote Client. If a signal is not received by that time, the connection is dropped. Center Port Used to transfer the connection data. Image Port Used to transfer the image data. Search Port Used to transfer the search data. Configuring the Server for Remote Connection 1. Enter Setup on the IPR. 2.
DIGITAL VERIFIER OVERVIEW .JPG images and .AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature. Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way. Included on the Software Installation DVD supplied with the IPR is the Digital Signature Verification program. This program can be installed on any computer and loads an image in question.
BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved. This video cannot be read by any other viewer. The Backup Viewer operates essentially like the Search portion of the IPR software. For detailed explanations of these functions, refer to the chapter on Search Options in this manual.
Loading Video from DVD or Hard Drive 1. Open the Backup Viewer program: Start > Programs > Surveillix > Backup Viewer > Backup Viewer. 2. Click the Open button. The Total Backup Search window will open. 3. For Clip backup files, expand Clip and select the desired drive. For Backup files, expand Backup and select the desired drive. 100 4. Click the desired backup file or clip. 5. Click OK. The video will load into the Backup Viewer.
SOFTWARE UPGRADES This chapter includes the following information: • SCS Multi-Site Management Software Upgrade 101
SCS OVERVIEW SCS software is Network DVR Management Software; a powerful utility that allows 100 or more DVR units to be controlled using one computer. This software allows you to view live video, search saved video, edit and configure setup on each DVR, and import maps of buildings and other locations. The SCS software was specifically designed as an enterprise software solution.
