User's Manual Z930
Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice .......................................................................... 1-8 OpenSSL Toolkit License Issues ......................................................... 1-8 ENERGY STAR® Program ..........................................
Sound System and Video mode ......................................................... 4-29 Computer Handling ............................................................................. 4-31 Heat dispersal ...................................................................................... 4-32 Chapter 5 Utilities and Advanced Usage Utilities and Applications ...................................................................... 5-1 Special features ......................................................
User's Manual iv
Chapter 1 TOSHIBA Legal, Regulatory and Safety This chapter states the Legal, regulatory and safety information applicable to TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. SRS and SRS logo are trademarks or registered trademarks of SRS Labs, Inc. SRS technology is incorporated under license from SRS Labs, Inc. sMedio and sMedio TrueLink+ are trademarks or registered trademarks of sMedio, Inc.
Consult the dealer or an experienced radio/TV technician for help. Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB 2.0 and 3.0) ports, HDMI port and microphone jack.
Terminal Equipment Directive 1999/5/EC in case of implemented telecommunication accessories and the Low Voltage Directive 2006/95/EC for the supplied power adapter. Furthermore the product complies with the Ecodesign Directive 2009/125/EC (ErP) and its related implementing measures. This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards.
This information is only applicable for the countries/regions where it is required. VCCI Class B Information この装置は、クラスB情報技術装置です。この装置は、家庭環境で使 用することを目的としていますが、この装置がラジオやテレビジョン 受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従って正しい取り扱いをしてください。 VCCI-B Canadian regulatory information (Canada only) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications.
Following information is only valid for EU-member States: Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres. The black bar indicates that the product was placed on the market after August 13, 2005.
These symbols may not stick depending on the country and region where you purchased. REACH - Compliance Statement The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation. Please consult the following website www.toshiba-europe.
Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO.
5. 6. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.
This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. 2. 3. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
ENERGY STAR® Program Your Computer model may be ENERGY STAR® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following: Never cover your computer or AC adaptor with any object. Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater.
Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
Bluetooth wireless technology Interoperability Bluetooth™ Cards are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Bluetooth Specification (depending on the model you purchased), as defined and approved by the Bluetooth Special Interest Group. Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group.
In some situations or environments, the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: Using the Wireless products equipment on board of airplanes, or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.
Restrictions for Use of 5150-5350MHz Frequencies in Europe Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply. Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. 2.
Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. 2. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m.
In the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user’s manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.
stations for mobile object identification systems (RFID) used in factory production lines (Other Radio Stations). 1. 2. 3. Before using this equipment, ensure that it does not interfere with any of the equipment listed above. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions.
Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan. Intel® Centrino® Wireless-N 2200 Wireless LAN The Name of the radio equipment: 2200BNHMW DSP Research, Inc.
Legal Footnotes Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis. CPU Central Processing Unit (CPU) Performance Legal Footnotes.
64-bit Operating System 64-bit CPU, Chipset and BIOS (Basic Input/Output System) 64-bit Device drivers 64-bit applications Certain device drivers and/or applications may not be compatible with a 64bit CPU and therefore may not function properly. Memory (Main System) Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities.
Solid State Drive (SSD) Capacity 1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content.
Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note is a hint or advice that helps you make best use of your equipment.
Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice. Tap the touch screen twice (only for touch screen models).
It is a good idea to periodically back up the internal Solid State Drive or other main storage device to external media. General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss. Before you install a device or application, save any data in memory to the Solid State Drive or other storage media. Failure to do so may result in the loss of data.
When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched. As a general safety precaution, avoid touching any metal parts.
2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the back of the computer. Figure 2-3 Connecting the DC output plug to the computer 1 2 1. DC IN 19V jack 3. 2. DC output plug Plug the power cord into a live wall outlet - the Battery and DC IN indicators on the front of the computer should glow. Opening the display The display panel can be opened to a wide range of angles for optimal viewing.
When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section for more information.
When it is displayed, be sure to read the License Terms carefully. Getting to know the Start screen The Windows 8 Start screen provides you a new and easy way to access your favorite things, such as apps, websites and contacts. By pointing the mouse pointer to the lower-right (or upper-right) corner of your screen, you will find a list of charms with different demands, including basic tasks such as turning off the power and advanced PC settings.
Restarting the computer Certain conditions require that you reset the computer, for example if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: In the Settings charm, click Power and then select Restart. Press CTRL, ALT and DEL simultaneously (once) to display the menu window, and then select Restart by clicking the power icon ( ) in the lower-right corner.
To restore the operation of the computer from Sleep Mode, press and hold the power button or any key on the keyboard for a short amount of time. Please note that keyboard keys can only be used if the Wakeup on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
Hibernation Mode The Hibernation Mode feature saves the contents of memory to the Solid State Drive when the computer is turned off so that, the next time it is turned on, the previous state is restored. Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer. Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the Solid State Drive. However, for safety sake, it is best to save your data manually.
Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid. In order to define these settings, you can follow the steps as described below: 1. 2. 3. Click Power Options and then click Choose what the power button does or Choose what closing the lid does. Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid. Click the Save changes button.
Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section. Please handle your computer carefully to avoid scratching or damaging the surface.
Battery indicator The Battery indicator shows the condition of the battery's charge - green indicates the battery is fully charged, orange indicates the battery is charging, and flashing orange indicates a low battery condition. Please refer to Monitoring of power condition for more information on this feature. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system.
Keep foreign metal objects, such as screws, staples and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Right side The following figure shows the computer’s right side. Figure 3-3 The right side of the computer 1 2 1. Universal Serial Bus (USB 3.0) port Universal Serial Bus (USB 3.0) port 2. Security lock slot One Universal Serial Bus port, which complies to the USB 3.
Figure 3-4 The back of the computer 1 3 2 1. LAN jack 2. Cooling vents 3. Universal Serial Bus (USB 2.0) port 4. Universal Serial Bus (USB 2.0) port 4 5 6 7 5. HDMI out port 6. DC IN 19V jack 7. External RGB monitor port Product appearance depends on the model you purchased. LAN jack This jack lets you connect to a LAN.
DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer. External RGB monitor This port provides 15-pin, analog RGB port. port Please refer to external RGB monitor port pin assignment. This port allows you to connect an external RGB monitor to the computer.
Figure 3-6 The front of the computer with the display panel open 3 2 1 12 13 14 4 5 15 6 16 7 15 17 18 19 20 21 22 8 9 10 11 Figure 3-7 The front of the computer with the display panel open 1. Wireless communication antennas (not shown)* 2. Web Camera* 3. Web Camera LED* 4. LCD Sensor switch (not shown) 5. Display hinge 6. TOSHIBA Presentation button 7. TOSHIBA eco button 8. Power button 9. Microphone 10. Keyboard 11. Touch Pad ON/OFF button 12. Display screen 13. Touch Pad 14.
Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool. Enables the transmission of video and use of video chat via the internet using specialized applications. Please refer to the Web Camera Application Online Help for details. Web Camera LED The Web Camera LED glows when the Web Camera is operating. Do not point the web camera directly at the sun.
TOSHIBA eco button Press this button to launch the TOSHIBA eco Utility. TOSHIBA eco Utility can be used only in Windows® 7. Power button Press this button to turn the computer's power on and off. Microphone A built-in microphone allows you to import and record sounds for your application - please refer to the Sound System and Video mode section for more information. Keyboard The internal keyboard provides embedded numeric keys, dedicated cursor control keys, and Keys.
Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint. For detailed information on Fingerprint Sensor, refer to Using the Fingerprint Sensor. Some models are equipped with a Fingerprint Sensor.
Wireless WAN/WiMAX The Wireless WAN/WiMAX indicator glows blue indicator when the Wireless WAN/WiMAX functions are turned on. In some models, the indicator will glow and blink in order to indicate the connection status of the Wireless WAN/WiMAX function. Some models are equipped with a Wireless WAN/WiMAX function. ECO indicator The ECO indicator glows green when the eco mode is turned on. Internal Hardware Components This section describes the internal hardware components of your computer.
For more information regarding CPU, please refer to the Legal Footnotes section. Solid State Drive The capacity of the Solid State Drive varies depending on the model. To check which type of SSD is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> TOSHIBA PC Diagnostic Tool. Please note that part of the Solid State Drive's overall capacity is reserved as administration space.
Legal Footnote (Memory (Main System)) For more information regarding Memory (Main System), please refer to the Legal Footnotes section. Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at a time.
Intel Rapid Start Technology Your computer supports Intel® Rapid Start Technology which enables the computer to change to Hibernation Mode from Sleep Mode after a specified period of time. With the Intel® Rapid Start Technology, the Windows can rapidly resume from Hibernation Mode and battery life will be longer than when in Sleep Mode. Intel® Rapid Start Technology is enabled at factory default. The computer will switch to Hibernation Mode after two hours of Sleep Mode.
Monitoring of power condition Power conditions The computer's operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is connected and what the charge level is for that battery.
Orange Indicates the AC adaptor is connected and the battery is charging. Green Indicates the AC adaptor is connected and the battery is fully charged. No light Under any other conditions, the indicator does not light. If the battery pack becomes too hot while it is being charged, the charge will stop and the Battery indicator will go out. When the battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off.
Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size 316 (w) x 227 (d) x 14.9/15.9 (h) millimeters (not including parts that extend beyond the main body).
Pin Signal Name Description I/O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 +5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input to computer I/O (O): Output from computer AC Power Cord and Connectors The power cord’s AC input plug must be compati
Japan: DENANHO Europe: Austria: OVE Italy: IMQ Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: SEV Germany: VDE United Kingdom: BSI In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F.
Chapter 4 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer.
Function Key The function keys (F1 ~ F12) are the twelve keys at the top of your keyboard. The FN is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features. Please note that some software may disable or interfere with soft-key operations, and that the soft-key settings are not restored when the computer returns from Sleep Mode. This computer's keyboard is designed to provide all the features of the 104key enhanced keyboard.
To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device. Brightness Down Pressing FN + F6 decreases the computer's display panel brightness in individual steps. Brightness Up Pressing FN + F7 increases the computer's display panel brightness in individual steps. Wireless Pressing FN + F8 turns the Airplane mode on or off. If no wireless communication device is installed, no dialog box will appear.
application key has the same function as the secondary (right) mouse button. This key activates the Windows Start screen . This key has the same function as the secondary (right) mouse button. Keypad overlay This function is supported with some models. Your computer's keyboard may not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyboard with the relevant keys having grey letters at their front edge.
1. 2. 3. Hold down FN key. Check the keyboard indicators as pressing the FN key will turn on the most recently used overlay function - if the Numeric Mode indicator lights you can use the overlay for numeric entry, while if the Arrow Mode indicator lights, you can use the overlay for cursor and page control function. Release FN key to return to normal keyboard operation.
Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you until the sensor surface becomes visible. In performing this process, you should also take care to ensure that the center of your fingerprint is on the sensor. The following illustrations show the recommended way to swipe your finger over the fingerprint sensor. Figure 4-2 Swipe the finger 1 1 1.
Observe the following before you place your finger on the sensor whether for fingerprint enrollment/registration or recognition. Wash and dry your hands thoroughly. Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of sensor failures, especially when the weather is dry. Clean the sensor with a lint-free cloth - do not use detergent or any other chemicals to clean the sensor.
Please also refer to the fingerprint utility Help file for more information by clicking ? in TOSHIBA Fingerprint Utility main menu. Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.
It is strongly recommended that you register 2 or more fingerprints. You cannot enroll the same fingerprint more than once, even on a different user account. Delete the Fingerprint Data Saved fingerprint data is stored in special non-volatile memory inside the fingerprint sensor. Therefore, if you give the computer to someone else, or dispose of it in any way, the following process is recommended to delete your fingerprint information: Delete the fingerprint data for the currently logged in user 1. 2. 3.
This is useful especially when many users are using the PCs, as user selection can be skipped. Fingerprint Authentication Procedure 1. 2. Start up the computer. The Logon Authorization screen is displayed. Choose any of the enrolled fingers and swipe the fingerprint on the sensor. If authentication is successful, the user will be logged on to Windows. If the fingerprint authentication fails, please logon using the Windows logon password.
It is necessary to register the User/BIOS Password and Windows Logon Password before using the Fingerprint Pre-Boot authentication and this Fingerprint Single Sign-On Feature. Please use the TOSHIBA Password Utility to register your User/BIOS Password. If Windows Logon is not the default for your system, see Manual to register your Windows Logon Password.
Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury.
Setting 1. 2. 3. 4. Please make sure that the Wireless Communication function is on. Click Desktop -> Desktop Assist -> Control Panel -> Network and Internet -> Network and Sharing Center. Click Set up a new connection or network. Follow the wizard. You will need the name of the wireless network together with security settings. Consult the documentation accompanied with your router or ask your wireless network administrator for the settings.
The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may travel larger distances. The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials. Range is also impacted due to "obstacles" in the signal path of the radio that may either absorb or reflect the radio signal.
1. 2. Shut down the computer - make sure the Power indicator is off (refer to the Turning off the power section, if required). To pop the SIM card tray partially open, insert a slender object (about 10mm) such as a straightened paper clip into the eject hole. Gently pull to open the SIM card tray. Never pull the SIM card tray completely out of the slot. Figure 4-3 Open the SIM card tray with the eject hole 1 2 1. SIM card tray 2. Eject hole 3 3. Slender object (Diameter 0.
4. Insert the SIM card tray into the SIM card slot, and push the center of the tray to close it. Press gently until it locks into place. Never pull the SIM card tray completely out of the slot. Figure 4-4 Installing the SIM Card 3 1 1. SIM card slot 2. SIM card 2 3. SIM card tray Never allow metal objects, such as screws, staples and paper clips, to enter the computer. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury.
The Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise and so on). LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures.
2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 4-5 Connecting the LAN cable 1 2 1. LAN jack 3. 2. LAN cable Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. Battery This section explains battery types, use, recharging methods and handling. Battery types The computer has different types of batteries.
The RTC battery does not charge while the computer is turned off even if the AC adaptor is attached. Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. The computer's RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative.
The battery is nearly completely discharged. In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging. The Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions: The battery has not been used for a long time. The battery has completely discharged and been left in the computer for a long time. In such cases you should follow the steps as detailed below: 1. 2. 3.
How often and for how long you use the Solid State Drive and external disk(c) drives, for example, optical disc. How much charge the battery contained to begin with. How you use optional devices, such as a USB device, to which the battery supplies power. Whether you enable Sleep Mode, which can conserve battery power if you are frequently turning the computer off and on. Where you store your programs and data.
Peripheral devices Memory media The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. Keep foreign objects out of the memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or Keyboard.
The SD memory card logo is ( ). The SDHC memory card logo is ( The SDXC memory card logo is ( ). TM ). The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 32GB. The maximum capacity of SDXC memory cards is 64GB. Card Type Capacities SD 8MB, 16MB, 32MB, 64MB, 128MB, 256MB, 512MB, 1GB, 2GB SDHC 4GB, 8GB, 16GB, 32GB SDXC 64GB Memory media format New media cards are formatted according to specific standards.
Memory cards have a limited lifespan, so it is important to backup important data. Do not write to a card if the battery power is low. Low power could affect writing accuracy. Do not remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The memory media cards have a function for protect.
When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied - doing so may cause data to be lost. Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: 1. 2. 3. 4.
Figure 4-8 Connecting the monitor cable to the External RGB monitor port 1 2 1. External RGB monitor port 2. Monitor cable There are no fastening screws for an external monitor cable on this computer's External RGB monitor port. However, external monitor cables which have connectors with fastening screws can still be used. 2. Turn the external monitor's power on. When you turn on the power, the computer will automatically recognize the monitor and determine whether it is a color or monochrome device.
Connecting the HDMI out port 1. 2. Plug one end of the HDMI cable into the HDMI in port of the HDMI display device. Plug the other end of the HDMI cable into the HDMI out port on your computer. Figure 4-9 Connecting the HDMI out port 1 2 1. HDMI out port 2. HDMI cable Please do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI.
Be sure to use the function key to select the display device before starting to play video. Do not change the display device while playing video. Do not change the display device under the following conditions. While data is being read or written. While communication is being carried out. Select HD Format To select the display mode, follow the steps as detailed below: 1. 2. 3. 4. 5. 6. 7. Click Desktop -> Desktop Assist -> Control Panel. Click Appearance and Personalization. Click Display.
Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Universal AC Adaptor If you frequently use your computer at more than one site, it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you.
Your computer may be preinstalled with SRS Premium Sound HD or SRS Premium Sound 3D depending on the model you purchased. For more information, please refer to the help file. Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek HD Audio Manager. To launch the Realtek HD Audio Manager: Click Desktop -> Desktop Assist -> Control panel -> Hardware and Sound -> Realtek HD Audio Manager. When you first launch the Realtek HD Audio Manager, you will see two device tabs.
If you are running some applications (for example a 3D application or video playback and so on), you may see some disturbance, flickering or frame dropping on your screen. If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly. Computer Handling This section explains computer handling and maintenance. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and use care with all liquids around it.
Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. Never transport your computer with any cards installed - this may cause damage to either the computer and/or the card resulting in product failure. Always use a suitable carry case when transporting the computer. When carrying your computer, be sure to hold it securely so that it does not fall or hit anything.
Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable).
TOSHIBA eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. TOSHIBA eco Utility helps you control and monitor your power savings. Various information can help you to understand your degree of contribution to the environment.
TOSHIBA Service Station This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited amount of system information, which will be treated in strict accordance with the rules and regulations as well as applicable data protection law.
4. Press the Y key to accept the changes. The computer will restart. In order to change the TPM setting when the Hide TPM setting is currently set to Yes, switch the Hide TPM setting from Yes to No. Click Desktop -> Desktop Assist -> All Programs -> TOSHIBA -> Applications and Drivers and select Infineon TPM Software Professional Package. By enabling TPM, the required software gets installed. You may not have all the software listed above depending on the model you purchased.
System automatic Sleep/Hibernation Mode *1 This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.
Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software. The contents of main memory are automatically saved to the Solid State Drive so that when you next turn the power on again, you can continue working right where you left off. Refer to the Turning off the power section, for more details. USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports.
Delete (button) Click this button to delete a registered password. Before you can delete a password, you must first enter the current password correctly. Change (button) Click this button to change a registered password. Before you can change a password, you must first enter the current password correctly. Owner String (text box) You can use this box to associate text with the password. After you enter text, click Apply or OK.
Starting the computer by password If you have already registered a user password, there is one way to start the computer: Enter the password manually. The password is necessary only if the computer was shut down in Hibernation mode or boot mode. It is not needed in Sleep mode and Restart. To enter a password manually, follow the steps as detailed below: 1. Turn on the power as described in the Getting Started section.
TOSHIBA System Settings window The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply. OK Accepts your changes and closes the TOSHIBA System Settings window. Cancel Closes the window without accepting your changes. Apply Accepts all your changes without closing the TOSHIBA System Settings window. Some options shown in grey are possible to confirm their status.
The Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification. In those cases, turn the power of the computer ON to charge the device. When Sleep and Charge function is enabled, USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports.
This function may not be able to be used with some connected external devices even if the appropriate mode is selected. In this situation, disable and stop using this function. While using High Current Mode, your computer can supply USB bus power (DC5V, 2.0A) to the compatible ports while the computer is turned off. Some external devices cannot use High Current Mode (2.0A Mode).
Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor. Power On Display This option allows you to select the display to be used when the computer is started. Please note that this setting is only available on standard VGA mode and is not available as part of the Windows Desktop properties. Auto-Selected Selects an external monitor if one is connected and the display panel is closed. otherwise, it selects the internal display.
2. Use the up and down cursor keys to select the boot device you want and press ENTER. If your computer does not load the Boot menu, please refer to the Troubleshooting section. If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods described above will not change the boot priority settings that have been configured in TOSHIBA System Settings.
Wake-up on Keyboard When this feature is enabled, and the computer is in Sleep Mode, you can turn on the system by pressing any key. However, please be aware that this option will only work with the internal keyboard and only when the computer is in Sleep Mode. Enabled Enables the Wake-up on Keyboard function. Disabled Disables the Wake-up on Keyboard function. USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation.
When your computer battery capacity is too low to continue, "System ON CDP Charge Mode" may not work. In those cases, connect the AC adaptor and reboot the computer. Never use USB cables not supporting this feature when "System ON CDP Charge Mode" (DC5V, 1.5A) is enabled. Always use the USB cable that was included with your USB device. When "System ON CDP Charge Mode" or “USB Sleep and Charge function” is enabled, the “USB Wakeup” function will not work.
Disabled Disables Wake-up on LAN from shutdown. Built-in LAN This feature enables or disables the Built-in LAN. Enabled Enables Built-in LAN functions. Disabled Disables Built-in LAN functions. Advanced This tab allows you to set the conditions for each device or function. You can enable or disable the device or function you selected for power management. Disabled mode consumes less power. If you disable a device or function, you must re-enable it before you can use it again.
Operating TOSHIBA Media Player by sMedio TrueLink+ The steps for playing a video file on a local library: 1. 2. Click My Local Library on the Start Page of TOSHIBA Media Player. Click a video file to playback. The steps for playing a music file on a local library: 1. 2. 3. 4. Click My Local Library on the Start Page of TOSHIBA Media Player. Click Music in the upper-left corner of the screen. Select an artist icon or album icon for playback. Click a music file to playback.
Additionally, TOSHIBA may also use this information for quality assurance analysis. Subject to the use restrictions above, the HDD data logged may be transferred to entities located outside of your country or region of residence (e.g., European Union). Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region.
Creating Recovery Media Restoring the pre-installed software from your created Recovery Media Restoring the pre-installed software from the Recovery Solid State Drive Creating Recovery Media This section describes how to create Recovery Media. Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs except the Recovery Media Creator. Do not run software such as screen savers which can put a heavy load on the CPU. Operate the computer at full power.
3. 4. 5. Insert the first blank disc into the optical disc drive tray, or Insert the USB Flash Memory into one available USB port. Click Desktop -> Desktop Assist -> Support & Recovery -> Recovery Media Creator. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button.
When drivers/utilities are installed, you can setup the respective drivers/utilities from the following place. To open the setup files, Click Desktop -> Desktop Assist -> All Programs -> TOSHIBA -> Applications and Drivers. TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store.
3. A menu will be displayed from which you should follow the on-screen instructions. If your computer does not load the Recovery options, please refer to the Troubleshooting section. You can also perform the restoration through PC settings in the operating system: 1. 2. 3. Click the Settings charm and click Change PC settings. Click General under PC settings. Select the options you desired and follow the on-screen instructions.
Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals.
The computer will not load advanced options during startup By holding down one of the following keys during startup, your computer will load advanced options as shown below. Key Advanced option F2 BIOS utility F12 Boot menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, follow the steps below: 1. 2. 3. In the Settings charm, click Power and then select Restart.
Problem Procedure Computer shuts down and DC IN indicator blinks orange Leave the computer off until the DC IN indicator stops blinking. It is recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support.
Problem Procedure Battery doesn’t charge when the AC adaptor is attached (Battery indicator does not glow orange). If the battery is completely discharged, it will not begin charging immediately, in these instances you should wait a few minutes before trying again. If the battery still does not charge, you should check that the power outlet the AC adaptor is connected to is supplying power - this can be tested by plugging another appliance into it.
Problem Procedure Output to screen is garbled Please refer to your software's documentation to ensure that it is not remapping the keyboard in any way (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration - please refer to the TOSHIBA System Settings section, for further information.
Problem Procedure Slow performance The files on the Solid State Drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the Solid State Drive. Please refer to the operating system's documentation or online Help File for further information on operating and using the Defragmentation utility. As a last resort you should reformat the Solid State Drive and then reload the operating system and all other files and data.
Touch Pad Problem Procedure The Touch Pad does Check the Device Select settings. not work. Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse. On-screen pointer does not respond to pointing device operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. Double-tapping (Touch Pad) does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. 1. 2. 3.
USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure it is firmly attached. Double-clicking does In this instance, you should initially try changing not work the double-click speed setting within the Mouse Control utility. 1. 2. 3.
Fingerprint Sensor Problem Procedure Reading of the fingerprint was not successful. In this instance you should try the fingerprint reading operation again using the correct finger position - please refer to Using the Fingerprint Sensor for further information. Alternatively, you should try the recognition process again using another enrolled finger. The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint.
Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Enable the Sleep and Charge function in the TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons. When this happens, disconnect an external device if some external devices are connected. After that, turn the power of the computer ON/OFF to restore the function.
Problem Procedure The "USB Wakeup function" does not work. When "System ON CDP Charge Mode" or "USB Sleep and Charge function" is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use an USB port that does not have the USB Sleep and Charge function or change to disable both "System ON CDP Charge Mode" and "USB Sleep and Charge function".
Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor. Press the function key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected.
Problem Procedure Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Operating Basics. Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on.
Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.
Index A hinges 3-7 opening 2-5 screen 3-8 AC adaptor additional 4-29 connecting 2-3 DC IN 19V jack 3-5 Display controller 3-12 ASCII characters 4-5 Dual Pointing Device Touch Pad 6-9 B Battery extending life 4-21 monitoring capacity 4-20 real time clock 3-11, 4-18 save mode 5-5 types 4-18 Battery indicator Bluetooth problems 6-15 Boot Priority 5-12 C Documentation list 2-1 E Equipment checklist 2-1 External monitor problems 6-14 External RGB monitor 3-5 F Fingerprint Sensor problems 6-11 FN + 1 ( r
FN + F12 (ScrLock) 4-2 FN + F2 (Power Plan) 4-2 K Keyboard Function keys F1...
removing 4-25 P Password power on 5-5 Starting the computer by password 5-8 Supervisor 5-7 user 5-6 Pointing Device Touch Pad 3-8 USB device 6-11 USB mouse 6-10 Wireless LAN 6-15 R Recovery hard disk drive 5-21 Recovery Media 5-20, 5-22 Restarting the computer 2-8 S SD/SDHC/SDXC Card formatting 4-23 note 4-22 Power conditions 3-14 Hibernation Mode 2-10 panel on/off 5-5 Shut Down mode 2-7 Sleep Mode 2-8 turning off 2-7 turning on 2-6 Problems AC power 6-5 Analyzing the problem 6-2 Battery 6-5 Bluetooth
V Video mode 4-30 Video RAM 3-11 W Web Camera 3-7 Wireless communication indicator 3-9 Wireless LAN problems 6-15 User's Manual Index-4