User's Manual Portégé Z930 Satellite Z930
Portégé Z930/Satellite Z930 Table of Contents Preface General Precautions Chapter 1 Getting Started Equipment checklist ............................................................................. 1-1 Getting Started ....................................................................................... 1-2 Chapter 2 The Grand Tour Front with the display closed ............................................................... 2-1 Left side .................................................................
Portégé Z930/Satellite Z930 HW Setup .............................................................................................. 4-11 TOSHIBA PC Health Monitor .............................................................. 4-17 System Recovery ................................................................................ 4-18 Ordering Recovery Discs from TOSHIBA* ........................................ 4-22 Chapter 5 Power and Power-Up Modes Power conditions .........................................
Portégé Z930/Satellite Z930 Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein. First edition April 2012 Copyright authority for music, movies, computer programs, databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner.
Portégé Z930/Satellite Z930 QUALCOMM is a trademark of Qualcomm Incorporated, registered in the United States and other countries. ATHEROS is a trademark of Qualcomm Atheros, Inc., registered in the United States and other countries. Realtek is a registered trademark of Realtek Semiconductor Corporation. Other trademarks and registered trademarks not listed above may be used in this manual.
Portégé Z930/Satellite Z930 Contact Address: TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 Telephone: (949) 583-3000 This information is only applicable for the countries/regions where it is required. EU Declaration of Conformity This product is in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
Portégé Z930/Satellite Z930 product in working environments other than the above mentioned “Residential, commercial and light industry environments”. For example, the following environments are not approved: Industrial Environments (e.g. environments where a mains voltage of 380 V three-phase is used) Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA.
Portégé Z930/Satellite Z930 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM.
Portégé Z930/Satellite Z930 Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste.
Portégé Z930/Satellite Z930 The number of possible pixel failures of your display is defined according to ISO 9241-307 standards. If the number of pixel failures is less than this standard, they will not be counted as defect or failure. Battery is a consumption product, since the battery time depends on the usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure.
Portégé Z930/Satellite Z930 Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
Portégé Z930/Satellite Z930 Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read.
Portégé Z930/Satellite Z930 General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
Portégé Z930/Satellite Z930 Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress. Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm.
Portégé Z930/Satellite Z930 Chapter 1 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Portégé Z930/Satellite Z930 TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility User's Manual (this manual) You may not have all the software listed above depending on the model you purchased. Getting Started All users should be sure to read the section Starting up for the first time. Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer.
Portégé Z930/Satellite Z930 The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use this computer in almost any country/region. The adaptor converts AC power to DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer.
Portégé Z930/Satellite Z930 Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the back of the computer. Figure 1-3 Connecting the DC output plug to the computer 1 2 1. DC IN 19V jack 3. 2.
Portégé Z930/Satellite Z930 Figure 1-4 Opening the display panel 1 1. Display panel Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage. Do not press or push on the display panel. Do not lift the computer by the display panel.
Portégé Z930/Satellite Z930 2. Press and hold the computer's power button for two or three seconds. Figure 1-5 Turning on the power 1 1. Power button Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to read the Software License Terms carefully.
Portégé Z930/Satellite Z930 Do not turn the computer or peripheral devices back on immediately - wait a short period to avoid any potential damage. Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer's main memory so that when you turn on the power again, you can continue working right where you left off.
Portégé Z930/Satellite Z930 Restores the previous working environment more rapidly than does the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature. Allows the use of the panel power off feature. Executing Sleep Mode You can also enable Sleep Mode by pressing FN + F3 - please refer to the Hot key functions section in Chapter 3, Operating Basics, for further details.
Portégé Z930/Satellite Z930 Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the Solid State Drive. However, for safety sake, it is best to save your data manually. Data will be lost if you disconnect the AC adaptor before the save is completed. Wait for the SSD indicator to go out. Do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media or other external memory devices. Data will be lost.
Portégé Z930/Satellite Z930 Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Solid State Drive. During this time, the SSD indicator will glow. After you turn off the computer, and the content of memory has been saved to the Solid State Drive, turn off the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge.
Portégé Z930/Satellite Z930 Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix C. Please handle your computer carefully to avoid scratching or damaging the surface.
Portégé Z930/Satellite Z930 Battery indicator The Battery indicator shows the condition of the battery's charge - green indicates the battery is fully charged, orange indicates the battery is charging, and flashing orange indicates a low battery condition. Please refer to Chapter 5, Power and Power-Up Modes for more information on this feature. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system.
Portégé Z930/Satellite Z930 Keep foreign metal objects, such as screws, staples and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Right side The following figure shows the computer’s right side. Figure 2-3 The right side of the computer 1 2 1. Universal Serial Bus (USB 3.0) port Universal Serial Bus (USB 3.0) port 2.
Portégé Z930/Satellite Z930 Figure 2-4 The back of the computer 1 3 2 1. LAN jack 2. Cooling vents 3. Universal Serial Bus (USB 2.0) port 4. Universal Serial Bus (USB 2.0) port 4 5 6 7 5. HDMI out port 6. DC IN 19V jack 7. External RGB monitor port Product appearance depends on the model you purchased. LAN jack This jack lets you connect to a LAN.
Portégé Z930/Satellite Z930 DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer. External RGB monitor This port provides 15-pin, analog RGB port. port Please refer to Appendix A for information on external RGB monitor port pin assignment.
Portégé Z930/Satellite Z930 Figure 2-6 The front of the computer with the display panel open 3 2 1 12 13 14 4 5 15 6 16 7 15 17 18 19 20 21 22 8 9 10 11 Figure 2-7 The front of the computer with the display panel open 1. Wireless communication antennas (not shown)* 2. Web Camera* 3. Web Camera LED* 4. LCD Sensor switch (not shown) 5. Display hinge 6. TOSHIBA Presentation button 7. TOSHIBA eco button 8. Power button 9. Microphone 10. Keyboard 11. Touch Pad ON/OFF button 12.
Portégé Z930/Satellite Z930 Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph. Enables the transmission of video and use of video chat via the internet using specialized applications.
Portégé Z930/Satellite Z930 TOSHIBA Presentation button The TOSHIBA Presentation button has the same functionality as the Connect display button in the Mobility Center. This function is supported with some models. TOSHIBA eco button Press this button to launch the TOSHIBA eco Utility. TOSHIBA eco Utility can be used only in Windows® 7. Power button Press this button to turn the computer's power on and off.
Portégé Z930/Satellite Z930 Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint. For detailed information on Fingerprint Sensor, refer to chapter 3, Using the Fingerprint Sensor. Some models are equipped with a Fingerprint Sensor. Touch Pad control buttons The control buttons located below the Touch Pad allow you to select menu items or manipulate text and graphics as designated by the on-screen pointer.
Portégé Z930/Satellite Z930 Wireless WAN/WiMAX The Wireless WAN/WiMAX indicator glows blue indicator when the Wireless WAN/WiMAX functions are turned on. In some models, the indicator will glow and blink in order to indicate the connection status of the Wireless WAN/WiMAX function. Some models are equipped with a Wireless WAN/WiMAX function. ECO indicator The ECO indicator glows green when the eco mode is turned on.
Portégé Z930/Satellite Z930 Solid State Drive The size of the Solid State Drive varies depending on the model. To check which type of SSD is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool. Please note that part of the Solid State Drive's overall capacity is reserved as administration space.
Portégé Z930/Satellite Z930 Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at a time. Therefore, software written for a given video mode will run on any computer that supports that mode.
Portégé Z930/Satellite Z930 If you want to enable this feature, under the conditions mentioned above, select the Display Power Saving Technology check box. Intel Rapid Start Technology Some computers in this series support Intel® Rapid Start Technology which enables the computer to change to Hibernation Mode from Sleep Mode after a specified period of time. With the Intel® Rapid Start Technology, the Windows can rapidly resume from Hibernation Mode and battery life will be longer than when in Sleep Mode.
Portégé Z930/Satellite Z930 Chapter 3 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go. Figure 3-1 Touch Pad and Touch Pad control buttons 1 2 3 3 4 1. Touch Pad 2. Fingerprint Sensor* 3. Touch Pad control buttons 4. Touch Pad ON/OFF button * Provided with some models.
Portégé Z930/Satellite Z930 Drag and drop: Tap to select the item(s) you want to move, leave your finger on the Touch Pad after the second tap and then move the item(s) to their new destination. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer.
Portégé Z930/Satellite Z930 F1 through F12 are called function keys because they execute programmed functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer. Soft keys: FN key combinations The FN (function) is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
Portégé Z930/Satellite Z930 1. 2. Press and hold the FN key. The TOSHIBA Cards appear along the top of the screen. Select the desired option. 3. The selected Card is displayed full-size with its available options below it. All other Cards are again hidden from view. Click the desired option. To use a Hot Key Card using a hot key: 1. 2. 3. Press and hold the FN key. Press the hot key associated with the desired function.
Portégé Z930/Satellite Z930 Wireless Pressing FN + F8 switches the active wireless devices. If no wireless communication device is installed, no dialog box will appear. Touch Pad Pressing FN + F9 enables or disables the Touch Pad. Zoom (Display resolution) Pressing FN + Space changes the display resolution. Reduce Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows.
Portégé Z930/Satellite Z930 Keypad overlay Your computer's keyboard may not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyboard with the relevant keys having grey letters at their front edge. The overlay provides the same functions as the numeric keypad on a standard 104/105-key enhanced keyboard. Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control.
Portégé Z930/Satellite Z930 Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation, but you are able to generate these characters using their specific ASCII codes. 1. 2. 3. Hold down ALT with the overlay on or ALT + FN with overlay off. Using the overlay keys, type the ASCII code of the character you require. Release ALT or ALT + FN - the ASCII character will appear on the display screen.
Portégé Z930/Satellite Z930 Figure 3-3 Swipe the finger 1 1 1. Sensor Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail. Check the center of the fingerprint whorl before swiping and then ensure this is swiped along the center line of the sensor.
Portégé Z930/Satellite Z930 Clean the sensor with a lint-free cloth - do not use detergent or any other chemicals to clean the sensor. Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate Soaked or swollen finger, for example as may occur after taking a bath.
Portégé Z930/Satellite Z930 Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software. Setup Fingerprint Registration Please use the following procedure when first using fingerprint authentication.
Portégé Z930/Satellite Z930 Delete the Fingerprint Data Saved fingerprint data is stored in special non-volatile memory inside the fingerprint sensor. Therefore, if you give the computer to someone else, or dispose of it in any way, the following process is recommended to delete your fingerprint information: Delete the fingerprint data for the currently logged in user 1. 2. 3. 4. 5. 6.
Portégé Z930/Satellite Z930 Fingerprint Authentication Procedure 1. 2. Start up the computer. The Logon Authorization screen is displayed. Choose any of the enrolled fingers and swipe the fingerprint on the sensor. If authentication is successful, the user will be logged on to Windows. If the fingerprint authentication fails, please logon using the Windows logon password. A warning message will be displayed when authentication is abnormal or authentication is not successful within a fixed duration.
Portégé Z930/Satellite Z930 Utility to register your User/BIOS Password. If Windows Logon is not the default for your system, see Manual to register your Windows Logon Password. Only one fingerprint authentication is required to replace the User/BIOS Password (and, if applicable, the HDD (Hard Disk Drive) Password) and the Windows Logon Password.
Portégé Z930/Satellite Z930 Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury.
Portégé Z930/Satellite Z930 Setting 1. 2. 3. 4. Please make sure that the Wireless Communication function is on. Click Start -> Control Panel -> Network and Internet -> Network and Sharing Center. Click Set up a new connection or network. Follow the wizard. You will need the name of the wireless network together with security settings. Consult the documentation accompanied with your router or ask your wireless network administrator for the settings.
Portégé Z930/Satellite Z930 The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may travel larger distances. The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials. Range is also impacted due to "obstacles" in the signal path of the radio that may either absorb or reflect the radio signal.
Portégé Z930/Satellite Z930 This Bluetooth Stack is based on the Bluetooth specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers. Release Notes related to the Bluetooth Stack for Windows by TOSHIBA 1. 2. Fax application software: Please be aware that there is some fax application software that you cannot use on this Bluetooth Stack.
Portégé Z930/Satellite Z930 If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher. You cannot use a CAT3 or CAT5 cable. If you are using Fast Ethernet LAN (100 megabits per second, 100BASETX), be sure to connect with a CAT5 cable or higher. You cannot use a CAT3 cable. If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you can connect with a CAT3 or higher cable.
Portégé Z930/Satellite Z930 Cards/memory Memory media Secure Digital™ (SD) Card (SD memory card, SDHC memory card , SDXC memory card, miniSD Card, microSD Card) MultiMediaCard Peripheral devices External monitor HDMI device Other Security lock Optional TOSHIBA accessories Memory media The computer is equipped with a Memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digit
Portégé Z930/Satellite Z930 Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
Portégé Z930/Satellite Z930 Should you need to format all areas of the memory card, including the protected area, you will need to obtain an appropriate application that applies the copy protection system. Media care Observe the following precautions when handling the card. Do not twist or bend cards. Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid. Do not touch the metal part of a card or expose it to liquids or let it get dirty.
Portégé Z930/Satellite Z930 3. Press the memory media gently to ensure a firm connection is made. Figure 3-6 Inserting a memory media 1 2 1. Memory media slot 2. Memory media Make sure memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it. When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
Portégé Z930/Satellite Z930 Connecting the monitor cable 1. Connect the monitor cable to the External RGB monitor port. Figure 3-7 Connecting the monitor cable to the External RGB monitor port 1 2 1. External RGB monitor port 2. Monitor cable There are no fastening screws for an external monitor cable on this computer's External RGB monitor port. However, external monitor cables which have connectors with fastening screws can still be used. 2. Turn the external monitor's power on.
Portégé Z930/Satellite Z930 Connecting the HDMI out port 1. 2. Plug one end of the HDMI cable into the HDMI in port of the HDMI display device. Plug the other end of the HDMI cable into the HDMI out port on your computer. Figure 3-8 Connecting the HDMI out port 1 2 1. HDMI out port 2. HDMI cable Please do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down.
Portégé Z930/Satellite Z930 Be sure to use the FN + F5 HotKey to select the display device before starting to play video. Do not change the display device while playing video. Do not change the display device under the following conditions. While data is being read or written. While communication is being carried out. Select HD Format To select the display mode, follow the steps as detailed below: 1. 2. 3. 4. 5. 6. 7. Click Start and click Control Panel. Click Appearance and Personalization.
Portégé Z930/Satellite Z930 Figure 3-9 Security lock 1 2 1. Security lock slot 2. Security lock Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use.
Portégé Z930/Satellite Z930 3. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level. If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level. SRS SRS Premium Sound 3D offers the richest and most immersive audio experience in any listening environment using technologies from SRS Labs. To access the utility, click Start -> All Programs -> SRS Labs -> SRS Premium Sound 3D.
Portégé Z930/Satellite Z930 When audio power management is disabled, the button is black and concave. Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction. Default Format You can change the sample rate and bit depth of sound. Video mode Video mode settings are configured via the Screen Resolution dialog.
Portégé Z930/Satellite Z930 Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel.
Portégé Z930/Satellite Z930 Chapter 4 Utilities & Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable).
Portégé Z930/Satellite Z930 If you set the boot-up certification (single sign-on) on the model featured with a fingerprint authentication, a fingerprint (or password) is required again at the login phase. TOSHIBA Password Utility The TOSHIBA Password utility allows you to set a password in order to restrict access to the computer. TOSHIBA Flash Cards The TOSHIBA Flash Cards provide a quick way to modify selected system functions.
Portégé Z930/Satellite Z930 Bluetooth Stack for Windows by Toshiba This software enables communication between the computer and external Bluetooth devices such as printers and mobile phones. Bluetooth functions cannot be used in models that do not have a Bluetooth module installed. TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides access to specific tools, utilities and applications that make the use and configuration of the computer easier.
Portégé Z930/Satellite Z930 TOSHIBA Sleep Utility This utility is able to either enable or disable the following functions: Sleep and Charge: By connecting to the USB port, devices such as digital audio players are able to charge, even when the computer is in Standby/Sleep Mode, Hibernation Mode or shutdown state. To access this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility.
Portégé Z930/Satellite Z930 *1 To access the Power Options, click Start -> Control Panel -> System and Security -> Power Options. Hot keys Hot keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program. Display automatic power off *1 This feature automatically cuts off power to the computer's display panel when there is no keyboard input for a specified time, with power being restored the next time a key is pressed.
Portégé Z930/Satellite Z930 Low battery When battery power is exhausted to the point automatic Hibernation that computer operation cannot be continued, the system automatically enters Hibernation Mode Mode *1 and shuts itself down. This can be specified in the Power Options.
Portégé Z930/Satellite Z930 Using the TOSHIBA Sleep Utility This utility displays whether the Sleep and Charge function is enabled or disabled and shows the positions of USB ports that support the Sleep and Charge function. It also displays the remaining battery capacity. Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state.
Portégé Z930/Satellite Z930 When Sleep and Charge function is enabled, the USB Wakeup function does not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge functioncompatible icon ( ), attach the mouse or keyboard to it. If all USB ports have the Sleep and Charge function-compatible icon ( ), change to disable Sleep and Charge function. The USB Wakeup function will now work, but the Sleep and Charge function will be disabled.
Portégé Z930/Satellite Z930 Never use USB devices and cables not supporting this feature when 2.0A Mode is used. Always use the USB cable that was included with your USB device. Battery Settings This utility can be used to specify the lower limit of remaining battery life for Sleep and Charge. Move the slider bar to specify the lower limit. If the remaining battery life falls below the setting, the Sleep and Charge function will be stopped.
Portégé Z930/Satellite Z930 Delete (button) Click this button to delete a registered password. Before you can delete a password, you must first enter the current password correctly. Please use BIOS Setup to change or delete the HDD Passwords or to set the HDD Master Password. To start BIOS Setup, Press and hold the F2 key, and then turn on the computer - the BIOS setup utility will load. To end the BIOS Setup, Press F10, and then press Y to accept the changes. The computer will restart.
Portégé Z930/Satellite Z930 Starting the computer by password If you have already registered a password, there are several ways to start the computer: Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint System Pre-Boot Authentication. If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons, push the BACK SPACE key to skip the fingerprint authentication screen.
Portégé Z930/Satellite Z930 Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup. HW Setup window The HW Setup window contains a number of tabs (General, Display, CPU, Boot Setting, Keyboard, LAN, SATA, USB and Advanced) to allow specific functions of the computer to be configured. In addition there are also three buttons : OK, Cancel and Apply. OK Accepts your changes and closes the HW Setup window.
Portégé Z930/Satellite Z930 CPU This function allows you to set the processor's operating mode. Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor - the following settings are available: Dynamically Switchable The processor's automatic clock speed switching function is enabled - in use the processor's operation is automatically switched when necessary (default).
Portégé Z930/Satellite Z930 1. 2. Hold down F12 and boot the computer. when the TOSHIBA Leading Innovation >>> screen appears, release the F12 key. Use the up and down cursor keys to select the boot device you want and press ENTER. If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup.
Portégé Z930/Satellite Z930 this option will only work with the internal keyboard and only when the computer is in Sleep Mode. Enabled Enables the Wake-up on Keyboard function. Disabled Disables the Wake-up on Keyboard function. (Default) LAN Wake-up on LAN This feature lets the computer's power be turned on from shutdown when it receives a wake-up packet (Magic packet) from the LAN. Do not install or remove a memory module while Wake-up on LAN is enabled.
Portégé Z930/Satellite Z930 USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled. Enabled Enables the USB Legacy Emulation. (Default) Disabled Disables the USB Legacy Emulation. Internal USB 3.0 controller Use this option to enable or disable the internal USB 3.0 controller. If Disabled is selected, the internal USB 3.
Portégé Z930/Satellite Z930 SATA This feature allows you to set conditions for SATA. SATA Interface setting This feature allows you to set SATA interface setting. Performance Let HDD work with maximum performance. (Default) Battery life Let HDD work with battery life mode. If this setting is selected, this caused performance down. Advanced This tab allows you to set the conditions for each device or function. You can enable or disable the device or function you selected for power management.
Portégé Z930/Satellite Z930 data protection laws or data protection levels as required by your home country or region. Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the SSD. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way.
Portégé Z930/Satellite Z930 Restoring the pre-installed software from the Recovery Solid State Drive System Recovery Options The System Recovery Options feature is installed on the Solid State Drive when shipped from the factory. The System Recovery Options menu includes tools to repair startup problems, run diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems.
Portégé Z930/Satellite Z930 Set the computer on a level surface and avoid places subjected to vibrations such as airplanes, trains, or cars. Do not use on an unstable surface such as a stand. You can use disc media when you connected the external Optical Disc Drive. A recovery image of the software on your computer is stored on the Solid State Drive, and can be copied to either disc media or USB Flash Memory by using the following steps: 1. Select either blank disc or USB Flash Memory.
Portégé Z930/Satellite Z930 When you reinstall the Windows operating system, the Solid State Drive will be reformatted and all data will be lost. 1. 2. 3. 4. 5. Load the Recovery Media into the external Optical Disc Drive or insert the recovery USB Flash Memory into one available USB port. Turn off the computer's power. While holding down F12 key on the keyboard, turn on your computer when the TOSHIBA Leading Innovation >>> logo screen appears, release the F12 key.
Portégé Z930/Satellite Z930 When the sound mute feature has been activated by pressing the FN + ESC key, be sure to disable this to allow sounds to be heard before starting the restore process. Please refer to The Keyboard in Chapter 3, Operating Basics, for further details. You can not use System Recovery Options if restoring the pre-installed software without System Recovery Options. When you reinstall the Windows operating system, the Solid State Drive will be reformatted and all data will be lost. 1.
Portégé Z930/Satellite Z930 Chapter 5 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging batteries, tips for saving battery power, and information on the different power-up modes.
Portégé Z930/Satellite Z930 Power on Power off (no operation) AC adaptor not connected Remaining battery capacity is above low battery trigger point • Operates Remaining battery capacity is below low battery trigger point • Operates • LED: Battery off DC IN off • LED: Battery flashes orange DC IN off Remaining battery capacity is exhausted Computer shuts down Monitoring of power condition As shown in the below table, the Battery, DC IN and Power indicators on the system indicator panel alert you
Portégé Z930/Satellite Z930 DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: Green Indicates the AC adaptor is connected and is correctly supplying power to the computer. Flashing orange Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if it still does not operate properly, you should contact TOSHIBA Support.
Portégé Z930/Satellite Z930 completely discharged, the system will lose this information and the real time clock and calendar will stop working. You can change the Real Time Clock settings in the BIOS setup utility. To access it, press and hold the F2 key, and then turn on the computer - the BIOS setup utility will load. Please refer to Chapter 6 Troubleshooting for further information. The RTC battery does not charge while the computer is turned off even if the AC adaptor is attached.
Portégé Z930/Satellite Z930 Battery charging notice The battery may not begin charging immediately under the following conditions: The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all). To ensure the battery charges to its full capacity, you should charge it at room temperature of between 5°C to 35°C (41°F to 95°F). The battery is nearly completely discharged.
Portégé Z930/Satellite Z930 Maximizing battery operating time A battery's usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on: Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Solid State Drive power off period How often and for how long you use the Solid State Drive and external disk(c) drives, for example, optical disc and floppy diskette drive.
Portégé Z930/Satellite Z930 4. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. The DC IN indicator should glow green, and the Battery indicator should glow orange to indicate that the battery pack is being charged, however, in the event that DC IN indicator does not glow this indicates that power is not being supplied - check the connections for the AC adaptor and the power cord. 5. Charge the battery pack until the Battery indicator glows green.
Portégé Z930/Satellite Z930 System automatic Sleep/Hibernation This feature automatically turns off the system in Sleep or Hibernation Mode if the computer is not used for a set duration. Refer to Special features, in Chapter 4 for an explanation of how to set the duration.
Portégé Z930/Satellite Z930 Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Portégé Z930/Satellite Z930 Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support.
Portégé Z930/Satellite Z930 1. 2. 3. 4. Press CTRL, ALT, and DEL simultaneously (once), then click Start Task Manager. The Windows® Task Manager window appears. Click the Applications tab. If a program has stopped responding, the words "not responding" appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step.
Portégé Z930/Satellite Z930 Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer will automatically shuts down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Procedure Computer shuts down automatically. Leave the computer off until it reaches room temperature.
Portégé Z930/Satellite Z930 Problem Procedure Battery doesn’t power the computer as long as expected If you frequently recharge a partially charged battery, the battery might not charge to its full potential - in these instances you should fully discharge the battery and then attempt to charge it again. Check the Power saver option under Select a power plan in the Power Options. Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost.
Portégé Z930/Satellite Z930 Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration - please refer to the HW Setup section in Chapter 4, Utilities & Advanced Usage, for further information. Problem Procedure No display Press the FN + F5 hot keys to adjust the display priority, and to make sure it is not set for output to an external monitor. Markings appear on the computer's display panel.
Portégé Z930/Satellite Z930 Memory Media Card For further information, please refer to Chapter 3, Operating Basics . Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your memory media card for further information.
Portégé Z930/Satellite Z930 Problem Procedure Double-tapping (Touch Pad) does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. 1. 2. 3. The on-screen pointer moves too fast or too slow To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse. Within the Mouse Properties window, click the Buttons tab. Set the Double Click Speed as required and click OK.
Portégé Z930/Satellite Z930 Problem Procedure Double-clicking does In this instance, you should initially try changing not work the double-click speed setting within the Mouse Control utility. 1. 2. 3. The on-screen pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. 2. 3. The on-screen pointer moves erratically To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse.
Portégé Z930/Satellite Z930 Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Select the "Enable Sleep and Charge" check box in the TOSHIBA Sleep utility to enable this function. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons. When this happens, disconnect an external device if some external devices are connected.
Portégé Z930/Satellite Z930 Problem Procedure The "USB Wakeup function" does not work. When "System ON CDP Charge Mode" or "USB Sleep and Charge function" is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use an USB port that does not have the USB Sleep and Charge function or change to disable both "System ON CDP Charge Mode" and "USB Sleep and Charge function".
Portégé Z930/Satellite Z930 Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor. Press the FN + F5 hot key in order to change the display priority and ensure that it is not set for the internal display only.
Portégé Z930/Satellite Z930 Problem Procedure Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 3, Operating Basics .
Portégé Z930/Satellite Z930 Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.
Portégé Z930/Satellite Z930 Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size 316 (w) x 227 (d) x 14.9/15.9 (h) millimeters (not including parts that extend beyond the main body).
Portégé Z930/Satellite Z930 External RGB monitor port pin assignment 5 1 10 6 15 11 Pin Signal Name Description I/O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 +5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input
Portégé Z930/Satellite Z930 Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Certification agencies China: CQC U.S. and Canada: UL listed and CSA certified No.
Portégé Z930/Satellite Z930 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China.
Portégé Z930/Satellite Z930 Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis.
Portégé Z930/Satellite Z930 conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing.
Portégé Z930/Satellite Z930 achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is a normal phenomenon for all batteries.
Portégé Z930/Satellite Z930 Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media.
Portégé Z930/Satellite Z930 Appendix D Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approved by the Institute of Electrical and Electronics Engineers.
Portégé Z930/Satellite Z930 Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.
Portégé Z930/Satellite Z930 Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Alesund. Russian Federation: - Only for indoor applications.
Portégé Z930/Satellite Z930 Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. 2.
Portégé Z930/Satellite Z930 designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits. Nevertheless, the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized.
Portégé Z930/Satellite Z930 Using this equipment in Japan In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1.
Portégé Z930/Satellite Z930 4. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan.
Portégé Z930/Satellite Z930 Intel® Centrino® Wireless-N + WiMAX 6250 Wireless LAN and WiMAX The Name of the radio equipment: 622ANXHMW DSP Research, Inc. Approval Number: D090856003 Intel® Centrino® Wireless-N + WiMAX 6150 Wireless LAN and WiMAX The Name of the radio equipment: 612BNXHMW DSP Research, Inc. Approval Number: D100898003 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device.
Portégé Z930/Satellite Z930 Approved Countries/Regions for Intel® Centrino® Wireless-N + WiMAX 6250, Intel® Centrino® Wireless-N + WiMAX 6150 This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below.
Portégé Z930/Satellite Z930 Index A AC adaptor additional 3-26 connecting 1-2 DC IN 19V jack 2-5 Display automatic power off 4-5 brightness down 3-4 brightness up 3-4 hinges 2-7 opening 1-4 screen 2-8 ASCII characters 3-7 Display controller 2-12 B Documentation list 1-1 Battery extending life 5-6 monitoring capacity 5-5 real time clock 2-11, 5-3 save mode 4-5 types 5-3 Dual Pointing Device Touch Pad 6-7 E Equipment checklist 1-1 Battery indicator External monitor problems 6-12 Bluetooth Bluetooth
Portégé Z930/Satellite Z930 FN + F5 (Output) 3-4 FN + F6 (Brightness Down) 3-4 window 4-12 K FN + F7 (Brightness Up) 3-4 Keyboard FN Sticky key 3-5 Function keys F1...
Portégé Z930/Satellite Z930 Supervisor 4-10 user 4-9 R Recovery Media 4-20, 4-22 Pointing Device Touch Pad 2-8, 3-1 Touch Pad control buttons 3-1 Power conditions 5-1 Hibernation Mode 1-8 panel on/off 4-5, 5-7 Shut Down mode (Boot Mode) 1-6 Sleep Mode 1-7 System Auto Off 5-8 turning off 1-6 turning on 1-5 Problems AC power 6-4 Analyzing the problem 6-2 Battery 6-4 Bluetooth 6-13 External monitor 6-11 Hardware and system checklist 6-3 Internal display panel 6-6 Keyboard 6-5 LAN 6-12, 6-13 Memory Media Car
Portégé Z930/Satellite Z930 V Video mode 3-28 Video RAM 2-11 W Web Camera 2-7 Wireless communication indicator 2-9 Wireless LAN problems 6-13 User's Manual Index-4
Portégé Z930/Satellite Z930 User's Manual Glossary-1
