Tecra® A50/W50-A Series User’s Guide If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see “If Something Goes Wrong” on page 139 in this guide.
Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. For the state of California only. Model: Tecra® A50/W50 - A Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty The computer system you purchased may include Recordable and/ or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available.
Protection of Stored Data For your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM.
FCC Notice “Declaration of Conformity Information” This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Bluetooth® Wireless Technology Interoperability Bluetooth® modules are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group. Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special Interest Group.
Bluetooth® Wireless Technology and Your Health The products with Bluetooth® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Wireless Interoperability Wireless LAN products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers. ❖ The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.
Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers.
Optical Disc Drive Safety Instructions NOTE This section is only applicable if your system has an Optical Disc Drive. This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User’s Guide carefully and keep it for your future reference. Never attempt to disassemble, adjust or repair an optical disc drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury.
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même s’il est susceptible de compromettre son fonctionnement.
Regulatory statements This product complies with any mandatory product specification in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/5/EC.
The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse.
Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: Nederland: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m. For registration and license please contact IBPT/BIPT.
Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150-5250 Countries MHz Austria Belgium, France, Switzerland/ Liechtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK Iceland, Spain O: allowed 5250-5350 MHz 5470-5725 MHz Channels: 36, 40, 44, 48 Channels: 52, 56, 60, 64 Indoor Only Indoor Only Channels: 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140 O O x O Indoor/Outdoor
The Access Point’s radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation.
2. Indication The indication shown below appears on this equipment. (2) (3) (1) 2.4DSOF4 (4) 1 2 2.4: This equipment uses a frequency of 2.4 GHz. DS: This equipment uses DS-SS modulation. OF: This equipment uses OFDM modulation. 3 The interference range of this equipment is less than 40m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. The indication shown below appears on this equipment.
Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved.
Trademarks Tecra and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. U.S.
Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.
Contents Introduction.......................................................26 This guide ............................................................ 28 Safety icons ......................................................... 29 Other icons used............................................ 29 Your computer’s features and specifications ........................................... 30 Documentation .................................................... 30 Service options ...........................................
Contents 21 Check list ....................................................... 36 Precautions .................................................... 37 Important information on your computer’s cooling fan ............................ 39 Setting up your computer .................................... 39 Connecting to a power source ............................ 40 Charging the main battery ................................... 42 Using the computer for the first time ................... 43 Initial setup..........
Contents Adjusting the quality of the external display ........................................ 76 Customizing your computer’s settings ................ 76 Caring for your computer..................................... 76 Cleaning the computer .................................. 76 Moving the computer..................................... 77 Chapter 2: Learning the Basics.............................. 78 Computing tips .................................................... 78 Using the keyboard............
Contents 23 What to do when the main battery runs low ....................................... 95 Setting battery notifications ........................... 95 Conserving battery power ............................. 96 Power Plans ................................................... 97 Using the eco power plan .................................... 98 Changing the main battery................................... 99 Removing the battery from the computer...... 99 Inserting a charged battery ......................
Contents Password Utility ................................................. 121 Using a supervisor password ...................... 121 Using a user password ................................ 123 Deleting a user password ............................ 125 System Settings................................................. 126 Sleep Utilities ..................................................... 128 USB Sleep and Charge................................ 128 Enabling/Disabling USB Sleep and Charge ...............
Contents 25 Error-checking ............................................. 152 Optical disc drive problems ............................... 153 Sound system problems .................................... 155 ExpressCard® problems .................................... 155 ExpressCard® checklist ............................... 155 Resolving ExpressCard® problems.............. 156 Printer problems ................................................ 158 Wireless networking problems...........................
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR® Program and has designed this computer to meet the latest ENERGY STAR® guidelines for energy efficiency.
Introduction 27 When considering additions to your home office, purchase products that have earned the ENERGY STAR® for all your equipment needs, which can save you money, save energy, and help protect the climate. Visit http://www.energystar.gov or http://www.energystar.gov/powermanagement for more information regarding the ENERGY STAR® Program.
Introduction This guide NOTE The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at support.toshiba.com.
Introduction Safety icons 29 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Introduction Documentation Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide.
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer.
Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. ❖ Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals.
Getting Started Selecting a place to work 33 ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is clear. ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes.
Getting Started Selecting a place to work ❖ When using a notebook for long hours, it may be more comfortable to dock the notebook and use an external keyboard, mouse and monitor. ❖ The keyboard and mouse (or trackball) should be close to your elbow level. ❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports.
Getting Started Selecting a place to work 35 Taking breaks and varying tasks ❖ Change the way you work so that you are not stuck in the same posture for long periods of time. Some people find it comfortable to occasionally stand while using the notebook. To do this properly, the notebook needs to be on an elevated surface. Make sure you follow the Good Working Posture points mentioned above while working. ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue.
Getting Started Selecting a place to work Seeking additional help Follow the advice from your employer’s company health and safety staff. Contact them if you need assistance making adjustment to your workstation or adjusting the lighting. Again, if you experience persistent or recurrent pain, ache, numbness, burning, or stiffness you should promptly see a qualified health care provider. These sensations may be caused by serious medical conditions that can be treated.
Getting Started Selecting a place to work 37 Precautions Your computer is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe certain precautions to further reduce the risk of personal injury or damage to the computer. ❖ Avoid prolonged physical contact with the underside or surface of the computer. Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture.
Getting Started Selecting a place to work Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the computer or cause system failure. ❖ Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both.
Getting Started Setting up your computer 39 Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Getting Started Connecting to a power source on page 40. NOTE Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to charge the computer’s battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly.
Getting Started Connecting to a power source 41 AC adaptor Power cord/cable AC adaptor cord (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling.
Getting Started Charging the main battery 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.
Getting Started Using the computer for the first time 43 Using the computer for the first time The computer is now ready for you to turn it on and begin using it, see “Exploring Your Computer’s Features” on page 105. NOTE When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel.
Getting Started Registering your computer with Toshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the setup guides you through steps to set up your software. Follow the onscreen instructions.
Getting Started To Shut down your computer 45 To Shut down your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off.
Getting Started To Restart your computer To Restart your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. 3 In the lower right of the screen click or touch the Power ( ) icon. Restart option Power (Sample Image) Restart 4 Highlight Restart, and then click or touch the Restart option.
Getting Started Adding optional external devices 3 47 In the lower right of the screen click or touch the Power ( ) icon. Sleep option Power (Sample Image) Sleep 4 Highlight Sleep, and then click or touch the Sleep option. Sleep mode saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off. Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software.
Getting Started Adding memory (optional) Your computer comes with enough memory to run most of today’s popular applications. You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page 44. Depending on the model, your computer may have two or four memory module slots.
Getting Started Adding memory (optional) 49 If the computer has been running recently, the memory module(s) may be hot. The surrounding area may also be hot. Allow the module(s) to cool to room temperature before replacing it. Avoid touching the cover, the module(s), and the surrounding area before they have cooled. Failure to follow these directions could result in minor bodily injury. To avoid damaging the computer’s screws, use a small Phillips screwdriver that is in good condition.
Getting Started Adding memory (optional) Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is being accessed, you may lose data or damage the disk/disc and/or drive. 3 In the lower right of the screen click or touch the Power ( ) icon.
Getting Started Adding memory (optional) NOTE 51 To locate your memory module slot cover, please refer to your Quick Start document. 8 Using a small Phillips screwdriver, loosen the captive screw(s) that secure the memory module slot cover. 9 Remove the memory module slot cover. 10 Place the screw(s) and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module.
Getting Started Adding memory (optional) 13 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) Aligning the memory module with the socket 14 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer).
Getting Started Adding memory (optional) 53 latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. Front of computer Slot B Slot A (Sample Illustration) Inserting the memory module into the slot NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.
Getting Started Removing a memory module Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater.
Getting Started Removing a memory module 55 Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of the above cases, the Sleep configuration will not be saved. 2 Pull the latches away from the memory module. The memory module pops up slightly.
Getting Started Removing a memory module Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater.
Getting Started Recovering the Internal Storage Drive NOTE 57 From time to time, Windows® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission. If you were trying to perform the action, click Continue; otherwise, click Cancel. If unsure, cancel and try again.
Getting Started Recovering the Internal Storage Drive on page 58 and “Restoring from recovery media” on page 60. NOTE ❖ During the recovery process your computer must be connected to an external power source via the AC adaptor. ❖ When you restore your system, only the operating system files and drivers originally shipped with the computer are restored. Any files that you created are not restored during this process.
Getting Started Recovering the Internal Storage Drive 59 When you create recovery media, the system will prompt you to insert several blank DVDs or connect a USB flash drive of a certain minimum capacity to your computer. The amount of space required for storing the recovery files varies by computer model. Follow the procedure below to determine how much space you will need for storing your system’s recovery files.
Getting Started Recovering the Internal Storage Drive 4 Do one of the following: ❖ If you are copying files to DVD, insert a blank DVD into the optical disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery media.
Getting Started Recovering the Internal Storage Drive 61 restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see “Creating recovery media” on page 58. NOTE When you restore your system, only the operating system files and drivers originally shipped with the computer are restored. Any files that you created are not restored during this process.
Getting Started Recovering the Internal Storage Drive Refresh your PC (with user’s data) Using “Refresh your PC” recovers your Windows® installation to an earlier state while attempting to keep your data and apps you installed from the Windows® Store. Your PC settings and any Desktop Applications installed from media or websites will be deleted. Toshiba does not guarantee that your data will not be deleted during the Refresh process.
Getting Started Recovering the Internal Storage Drive 3 63 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch Update and recovery. 5 Click or touch Recovery. 6 Select Refresh your PC without affecting your files, and click or touch Get Started. The “Refresh your PC” screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up.
Getting Started Recovering the Internal Storage Drive 7 Click or touch the Next button to begin. The “Ready to refresh your PC” screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 8 Click or touch the Refresh button. 9 Your system will restart. The “Refreshing your PC” window appears. When the process is complete your system will reboot your Windows® operating system.
Getting Started Recovering the Internal Storage Drive 3 65 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch Update and recovery. 5 Click or touch Recovery. 6 Select Remove everything and reinstall Windows, and click or touch Get Started. The “Reset your PC” screen appears.
Getting Started Recovering the Internal Storage Drive 7 Click or touch the Next button. The “Do you want to fully clean your drive?” screen appears. (Sample Image) Do you want to fully clean your drive? screen 8 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive The “Ready to reset your PC” screen appears. (Sample Image) Ready to reset your PC screen 9 Click or touch the Reset button. The “Resetting your PC” window appears.
Getting Started Recovering the Internal Storage Drive NOTE 67 Selecting the “Fully clean the drive” option may take several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. NOTE You must have an Internet connection to reinstall applications.
Getting Started Using the TOSHIBA Dual Pointing Device Using the TOSHIBA Dual Pointing Device AccuPoint® II pointing device AccuPoint® II primary button AccuPoint® II secondary button Touch pad Touch pad primary button Touch pad secondary button (Sample Illustration) TOSHIBA Dual Pointing Device buttons AccuPoint® II pointing device—Moves the cursor and selects items on the screen. To move the cursor, gently push the pointing device in the direction you want the cursor to move.
Getting Started Using the touch pad 69 Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models.
Getting Started Using the touch pad To: Do the following: Move the onscreen pointer Slide your finger across the touch pad in the direction you want to move the pointer. Example: To move the pointer a longer distance, slide your finger several (Sample Illustration) moves to the times across the touch pad in the Pointer right preferred direction. Select an item 1 Move the pointer to the item you want to select.
Getting Started Using the touch pad To: Do the following: Scroll vertically Slide two fingers along the right edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance. Scroll horizontally 71 Example: (Sample Illustration) Vertical scrolling active area Slide two fingers along the bottom edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance.
Getting Started Using the touch pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the touch pad.
Getting Started Using external display devices 73 2 Connect the device’s video or USB cable to the port on the computer and to the device. 3 Connect the device’s power cable to a live electrical outlet (if applicable). 4 Turn on the external device (if applicable). Your computer may automatically detect the external device.
Getting Started Using external display devices Connecting an HDMI™-compatible television or display device To connect an HDMI™-compatible television or display device to the computer: ❖ Connect one end of an HDMI™ cable (not included with your computer) to the HDMI™ Out port on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information.
Getting Started Using external display devices NOTE 75 Some modes are only available with the appropriate device attached and turned on. The quickest way to change the display output settings is to use the ( ) + P keys: Press the ( ) + P keys repeatedly until the setting you want takes effect. Briefly pause each time you press the ( ) + P keys to allow time for the display to change.
Getting Started Customizing your computer’s settings Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. Customizing your computer’s settings There are several ways in which you can customize your computer to suit your particular requirements.
Getting Started Caring for your computer 77 Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive indicator light stops glowing) and all external peripheral cables are disconnected. Do not pick up the computer by its display panel or by the back. Doing so could damage the system.
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Learning the Basics Using the keyboard ❖ 79 Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the Windows® operating system” on page 162.
Learning the Basics Using the keyboard NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. (Sample Illustration) PRTSC key on the 10-key keyboard Function keys The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard.
Learning the Basics Backlit keyboard 81 Backlit keyboard (Available on certain models.) Your keyboard may have a backlight illumination feature. If the keyboard backlight setting is set to Auto, the backlight turns on when you type on the keyboard and turns off after a certain interval when you stop typing. You can modify the time-out interval or change the keyboard backlight setting to always on or always off.
Learning the Basics Mouse properties Rotate—Place two or more fingers on an item and rotate your hand. The item rotates in the direction you turn your hand. (Not functional in all apps). Mouse properties Mouse properties allow you to change your pointing device or mouse settings. To access Mouse properties: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge.
Learning the Basics Saving your work 83 Below is an example using the Search field to start an app: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or touch the Search ( ) charm. (Sample Image) Searching for apps 2 Start typing the app’s name in the Search field. As you type, all matching files and apps are displayed. 3 Click or touch the app you wish to open.
Learning the Basics Using the optical disc drive system” on page 164. HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a highcapacity file recovery system, such as an external hard drive. Using the optical disc drive Optical storage is a popular medium for software, music, and video.
Learning the Basics Using the optical disc drive 85 Optical disc drive components The optical disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light—Indicates when the drive is in use. Eject button—Press to release the disc tray. Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing.
Learning the Basics Using the optical disc drive 4 Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it. 5 Place the disc carefully in the disc tray, label side up, and gently press the disc onto the center spindle until it clicks into place. Handle DVDs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you could lose data.
Learning the Basics Using the optical disc drive 87 For more information regarding supported optical media formats please refer to your computer’s detailed specifications at support.toshiba.com. NOTE Due to manufacturing and quality variations in third party optical media (e.g.
Learning the Basics Toshiba’s online resources 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it.
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba.
Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components.
Mobile Computing Charging batteries 91 The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information. It maintains this information for up to a month while the computer is turned off. TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on.
Mobile Computing Charging batteries TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge. The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold.
Mobile Computing Monitoring battery power NOTE 93 Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.
Mobile Computing Monitoring battery power HINT: Be careful not to confuse the battery light ( )/power light ( ), and the power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command).
Mobile Computing Monitoring battery power 95 TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.
Mobile Computing Monitoring battery power 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs.
Mobile Computing Monitoring battery power 97 These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs.
Mobile Computing Using the eco power plan NOTE 5 To edit a plan or to edit advanced settings, continue to the following steps. Click or touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click or touch Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc.
Mobile Computing Changing the main battery 99 Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could cause serious injury or fire, and could also damage the battery pack and computer. Never expose a battery pack to abnormal shock, vibration or pressure.
Mobile Computing Changing the main battery 5 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide and hold the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Mobile Computing Taking care of your battery 2 101 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity. If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery 3 Slide the battery release lock to the locked position.
Mobile Computing Taking care of your battery Safety precautions Always immediately turn the power off and disconnect the power cable/cord plug from the plug socket and stop using the computer if you observe any of the following conditions: ❖ Offensive or unusual odor ❖ Excessive heat ❖ Discoloration ❖ Deformation, cracks, or leaks ❖ Smoke ❖ Other unusual events during use, such as abnormal sound Do not expose the computer to fire. The battery could explode.
Mobile Computing Taking care of your battery 103 Never attempt to dispose of a battery pack by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven). Heat can cause a battery pack to explode and/or release caustic liquid, both which may possibly cause serious injury. Always dispose of used battery packs in compliance with all applicable laws and regulations.
Mobile Computing Traveling tips Traveling tips The environmental precautions listed in “Selecting a place to work” on page 31, also apply while traveling. ❖ Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. ❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows® operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.
Exploring Your Computer’s Features Exploring the Start screen For detailed information on the new functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system components, and perform most other computing tasks.
Exploring Your Computer’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Exploring the desktop You can use its features to start applications, find documents, set up system components, and perform most other computing tasks.
Exploring Your Computer’s Features Exploring the desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking or touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location in a window to the desktop area. You may see various icons displayed on your system desktop, for example: Recycle Bin—Holds files you have deleted.
Exploring Your Computer’s Features Windows® Store 109 Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short description of the task appears. Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume.
Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet or to communicate across telephone lines with another computer, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example Wi-Fi®/LAN/broadband connection, etc.
Exploring Your Computer’s Features Exploring audio features 111 Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi® access.
Exploring Your Computer’s Features Exploring audio features 5 When you have finished recording, click or touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click or touch Save. Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers.
Exploring Your Computer’s Features Using the Web Camera 113 Using the Web Camera Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖ Take pictures and record videos with your computer ❖ Chat with others and have them see you while using instant messaging (IM) programs ❖ Have video conference calls NOTE To email, instant message or video conference, you must be connected to the Internet.
Exploring Your Computer’s Features Using an ExpressCard® Using an ExpressCard® (Available on certain models.) The ExpressCard® slot supports the use of ExpressCard® media. The slot also supports hot swapping, which allows you to replace one ExpressCard® with another while the computer is on. Inserting an ExpressCard® NOTE To locate your ExpressCard® slot, please refer to your Quick Start document.
Exploring Your Computer’s Features Using the Memory card reader 115 notification area and then selecting the Safely Remove Hardware and Eject Media icon. 3 Highlight, and then click or touch the item you would like to eject. If the system is unable to prepare the card for safe removal, a message will tell you to try again later. If the card can be removed now, the system displays Safe to Remove Hardware. 4 Gently press the card inward to release it. The ExpressCard® ejects slightly from the slot.
Exploring Your Computer’s Features Using the Memory card reader Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until it stops. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts.
Exploring Your Computer’s Features Using the expansion port 117 media can be removed now, the system displays Safe to Remove Hardware. If the computer has a spring-loaded adapter slot, see step 4; otherwise, skip to step 5. 4 Gently press the card inward to release it. The card pops out slightly. 5 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows® message “copying...
Exploring Your Computer’s Features Using the expansion port NOTE To locate your expansion port please refer to your Quick Start document. The expansion port, located on the bottom of your computer, is used to attach expansion devices such as a Port Replicator (not shipped with your system). A Port Replicator is an excellent investment if you are using your computer both in and out of the office.
Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter. NOTE The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.
Utilities eco Utility® eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility. 2 Click or touch eco Utility. The eco Utility® window appears. (Sample Image) eco Utility® window 3 To activate the eco power plan, select eco Mode on the left side. 4 Click or touch the eco Mode button. 5 Click or touch Close.
Utilities Password Utility 121 Password Utility Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password—Prohibits unauthorized users from accessing certain functions such as System Settings. This is useful if more than one person uses the computer.
Utilities Password Utility To set a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. (Sample Image) Supervisor Password tab 3 Click or touch Supervisor Password. 4 Click or touch Set. 5 Enter your password, and then enter it again to verify. 6 Click or touch Set. NOTE 7 NOTE Under User Policy, this option may or may not ask for password verification.
Utilities Password Utility 123 Deleting a supervisor password To delete a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or touch Verify. 4 Click or touch Supervisor Password. 5 Click or touch Delete. An authority verification pop-up screen appears. 6 Click or touch Delete.
Utilities Password Utility 2 Click or touch Password Utility. 3 Click or touch User Password. (Sample Image) User Password tab 4 Click or touch Set. 5 Enter your password, and then enter it again to verify. 6 Click or touch Set. 7 Click or touch OK to save your password as a text file. NOTE Password Utility will suggest “memo.txt” for the text file name. If you have saved a password previously, using the same name may overwrite your password text file with the new password.
Utilities Password Utility 125 Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or touch Verify. 4 Click or touch Delete. An authority verification pop-up screen appears. 5 Click or touch Delete. 6 Enter the password, and then click or touch Verify. 7 Click or touch OK to exit.
Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings. 2 Click or touch System Settings. The System Settings screen appears.
Utilities System Settings ❖ ❖ ❖ 127 Boot Options—Allows you to change the sequence in which your computer searches the drives for the operating system ❖ Boot Priority—Allows you to configure boot priority settings. ❖ Panel open/Power on—Allows you to turn on the computer when opening the display panel while the computer is turned off. ❖ Power On By AC—Allows you to turn on the computer by plugging in the AC adaptor.
Utilities Sleep Utilities Sleep Utilities This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” 1 To access Sleep Utilities from the Start screen begin typing System Settings. 2 Click or touch System Settings. 3 Click or touch Sleep Utilities.
Utilities Sleep Utilities NOTE 129 ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC 5V).
Utilities Sleep Utilities Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select Enable. To disable this function, toggle the Enable button to the Disabled position.
Utilities Sleep Utilities 131 (Sample Image) Sleep and Charge screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device.
Utilities Function Key Function Key NOTE The Function option is disabled by default. TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn. Some functions show the toast notification at the edge of the screen. These settings turn notifications ON/OFF. 1 To access Function Key from the Start screen begin typing Function Key. 2 Click or touch Function Key. The Function Key screen appears.
Utilities Recovery Media Creator 133 Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating recovery media” on page 58.
Utilities TOSHIBA Application Installer TOSHIBA Application Installer NOTE You must have an Internet connection to reinstall applications. The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer. 2 Click or touch TOSHIBA Application Installer.
Utilities Fingerprint Authentication Utility 135 Fingerprint Authentication Utility (Available on certain models.) The fingerprint authentication utility can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authentication utility can also be used for user logon. The user’s fingerprint is read; if the system recognizes the fingerprint, the user is automatically logged on.
Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows® user account. When the user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints; if the fingerprint is recognized, user logon is completed.
Utilities Fingerprint Authentication Utility 137 ❖ Clean the reader with a lint-free cloth. Do not use detergent to clean the reader. ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g.
Utilities Fingerprint Authentication Utility Fingerprint reader limitations ❖ The fingerprint reader compares and analyzes the unique characteristics in a fingerprint. However, there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints. ❖ A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration.
Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
If Something Goes Wrong Problems when you turn on the computer If you are working in a program that suddenly freezes, chances are the program has stopped responding. You can exit the program without shutting down the operating system or closing other programs. To close a program that has stopped responding: 1 Press Ctrl, Alt, and Del simultaneously (once), and then click or touch Task Manager. The Task Manager window appears.
If Something Goes Wrong Problems when you turn on the computer 141 The computer displays the WARNING RESUME FAILURE/Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the computer’s memory has been lost.
If Something Goes Wrong The Windows® operating system is not working The battery light is blinking when the computer is on. If the battery light is blinking when the computer is on, this indicates a power mismatch. Do the following: 1 Check the OUTPUT specifications on the AC adaptor (for example, DC 19V – 3.95A) 2 Check the INPUT specifications on the bottom of the computer. The output specifications of the AC adaptor must match the input specifications of the computer.
If Something Goes Wrong The Windows® operating system is not working 143 If Windows® fails to start properly twice, the Windows® Boot menu will launch. To enter the Advanced Startup options manually: 1 2 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear, click or touch the ) charm. Settings ( 3 Click or touch Change PC Settings. 4 Click or touch Update and recovery.
If Something Goes Wrong The Windows® operating system is not working Advanced options Choosing this option presents you with another set of options: System Restore ❖ System Restore allows you to use a Restore point to return the computer to a state at which it was performing properly. Restore points may be created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows® will “Recover” the Operating system using a specific image provided by the user.
If Something Goes Wrong The Windows® operating system is not working ❖ 145 Enable Safe Mode Starts Windows® with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third-party applications or drivers for the source of your problem.
If Something Goes Wrong Fixing a problem with Device Manager The Windows® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help will differ depending on which interface you are in: ❖ Start screen—Type Help and Support NOTE ❖ As soon as you begin typing, the search feature automatically begins.
If Something Goes Wrong Memory problems 2 147 Click or touch Device Manager. The Device Manager screen appears. 3 From the list of device(s), double-click or touch the device type. 4 To view the device(s) installed, double-click or touch the device. The operating system displays the device Properties dialog box, which provides an array of tabs. They may include: ❖ The General tab, which provides basic information about the device. ❖ The Resources tab, which lists resources assigned to the device.
If Something Goes Wrong Power and the batteries 3 In the lower right of the screen click or touch the Power ( ) icon. Shut down option Power (Sample Image) Shut down 4 While holding the Shift key, click or touch the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. 5 Check for the error again. 6 If the error recurs, remove the memory module entirely and check for the error again.
If Something Goes Wrong Power and the batteries 149 Here are some typical problems and how to solve them: The AC power light does not come on when you plug in the AC adaptor and power cord/cable. Make sure the AC adaptor and power cord/cable are firmly plugged into both the wall outlet and the computer. If the AC power light still does not come on, check that the wall outlet is working properly by plugging in a lamp or other appliance.
If Something Goes Wrong Keyboard problems Keyboard problems NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. You have connected an external keyboard and the operating system displays one or more keyboard error messages. You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site.
If Something Goes Wrong Display problems 151 The screen does not look correct. Choose a theme for your desktop background, under Change the visuals and sounds on your computer, in the Themes panel. You can also change the setting for individual components separately by selecting an item from just below the Themes panel (Desktop Background, Color, Sounds, and Screen Saver). For more information, see the Windows® online Help.
If Something Goes Wrong Disk or storage drive problems characteristic of the TFT manufacturing technology. Over a period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power.
If Something Goes Wrong Optical disc drive problems 5 Click or touch the Tools tab. 6 Click or touch the Check button. 153 The Error Checking box appears. The system will alert you if you need to scan the drive. 7 Even if you do not need to scan the drive for errors you can scan by clicking or touching Scan drive. Error-checking tests and repairs the storage drive. Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented.
If Something Goes Wrong Optical disc drive problems Make sure the tray that holds the optical disc is closed properly. Press gently until it clicks into place. Open the tray and remove the disc. Make sure the tray is clean. Any dirt or foreign object can interfere with the laser beam. Examine the disc to see if it is dirty. If necessary, wipe it with a clean cloth dipped in water or a neutral cleaner. Replace the disc in the tray. Make sure that the disc is lying flat against the tray, label side up.
If Something Goes Wrong Sound system problems 155 Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control. Try pressing the Fn + ESC key to see if volume mute is disabled. Check that the volume control on the computer is turned up. If you are using external headphones or speakers, check that they are securely connected to your computer. The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers.
If Something Goes Wrong ExpressCard® problems Resolving ExpressCard® problems Here are some common problems and their solutions: The slot appears to be dead. ExpressCards® that used to work no longer work. Check the ExpressCard® status: 1 From the Start screen, type Device. The search feature appears. 2 Click or touch Settings, and then Device Manager.
If Something Goes Wrong ExpressCard® problems 157 8 In the Device Manager window, click or touch the Action menu and select Scan for Hardware changes. 9 Restart the computer normally. 10 If the issue is not resolved, contact the card manufacturer for additional troubleshooting assistance. Hot swapping (removing one ExpressCard® and inserting another without turning the computer off) fails.
If Something Goes Wrong Printer problems Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray. Make sure the printer cable is firmly attached to the computer and the printer.
If Something Goes Wrong Wireless networking problems 159 Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi®) networking. The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows® Help and Support or contact your computer technician.
If Something Goes Wrong DVD operating problems NOTE ❖ ❖ ❖ To enable or disable wireless communication, use the Fn + F8 key. For more information see “TOSHIBA Function Keys” on page 170. Use IPCONFIG to verify that the computer has a useful IP address - one other than the private address of 169.254.xxx.xxx assigned by Windows®. 1 From the Start screen, type Cmd. 2 Click Command Prompt. 3 Enter IPCONFIG/ALL, and then press ENTER. The IP address for each active network adapter will be displayed.
If Something Goes Wrong Develop good computing habits 161 6 See “Checking device properties” on page 146 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
If Something Goes Wrong Develop good computing habits On a regular basis, back up the information stored on your internal storage drive. Use Windows® to back up files, or the entire computer, to an optical disc, or external hard disk. Here are some ways you can do this: ❖ Use the Windows® operating system to back up files or your entire computer to an optical disc, or external hard disk. ❖ Copy files to a rewritable external storage device.
If Something Goes Wrong Develop good computing habits 163 Saving system configuration with restore points The System Restore feature of the Windows® operating system quickly creates restore points - ‘snapshots’ of your Windows® operating system configuration - and saves them for later recall.
If Something Goes Wrong Develop good computing habits Then, at a later time, you can re-establish your Windows® configuration using the saved restore point. To do this: 1 From the Start screen, type Control. Click or touch Control Panel from the list that appears. 2 Click or touch System and Security, and then System. 3 In the left pane, click or touch System Protection. The System Protection tab of the System Properties window appears. 4 Click or touch System Restore...
If Something Goes Wrong Develop good computing habits 165 Fortunately, the Windows® operating system offers a convenient way to back up your computer or just your important files to external media. An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
If Something Goes Wrong Develop good computing habits ❖ Have your back up DVD(s) on hand in case you need any files from them. ❖ Do not guess - follow directions carefully! It is often necessary to run an installation utility first - before connecting a new hardware item to the computer. If the device is connected first, it may be very difficult to complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software.
If Something Goes Wrong If you need further assistance 167 Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA Sleep and Charge utility to check if the feature is disabled and to enable it if necessary. For more information, see “Enabling/Disabling USB Sleep and Charge” on page 130.
If Something Goes Wrong Other Toshiba Internet Web sites ❖ If the problem occurs while you are running a program, consult the program’s documentation for troubleshooting suggestions. Contact the software company’s technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the detailed specifications for your computer, visit support.toshiba.com.
If Something Goes Wrong Toshiba’s worldwide offices 169 France Germany Toshiba Systèmes (France) S.A. 7, Rue Ampère; B. P. 131 92800 Puteaux Cédex France Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany Italy Japan Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Latin America and Caribbean Mexico Toshiba America Information Systems, Inc.
Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Lock (Instant security) ❖ Power Plan ❖ Sleep ❖ Hibernation ❖ Output (Display switch) ❖ Brightness control ❖ Wireless ❖ Touch pad ❖ Mute 170 5.375 x 8.375 ver 2.
TOSHIBA Function Keys Functions 171 Lock (Instant security) Fn+ This TOSHIBA Function key activates instant security. The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer. Power plan Fn+ This TOSHIBA Function key displays the currently selectable power plans and cycles through the power plans.
TOSHIBA Function Keys Functions Output (Display switch) Fn+ This TOSHIBA Function key cycles through the display options and highlights the available options. ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display mode options window NOTE All of the above modes are always displayed on the screen, however only the available modes for your system are functional, depending on the attached external display(s). 5.375 x 8.375 ver 2.
TOSHIBA Function Keys Functions 173 Display brightness Fn+ This TOSHIBA Function key decreases the screen brightness. Fn+ This TOSHIBA Function key increases the screen brightness. Disabling or enabling wireless devices Fn+ This TOSHIBA Function key enables/disables the Wi-Fi® antenna in your computer. The wireless modes are: ❖ Disables the wireless antenna (Airplane mode is ON). ❖ Enables the wireless antenna (Airplane mode is OFF).
TOSHIBA Function Keys Functions Volume Mute Fn+ This TOSHIBA Function key enables/disables volume mute. When volume mute is enabled, no sound will come from the speakers or headphones. Keyboard Function keys Fn+ This TOSHIBA Function key enables/disables the keyboard backlight. Fn+ This TOSHIBA Function key takes a snapshot of your display screen. Fn+ This TOSHIBA Function key allows you to zoom out. Fn+ This TOSHIBA Function key allows you to zoom in.
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved CSA approved United Kingdom Europe VDA approved NEMKO approved BS approved Australia AS approved 175 5.375 x 8.375 ver 2.
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide.
Glossary DPI Dots Per Inch DVD Digital Versatile (or Video) Disc 177 DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory eSATA external Serial Advanced Technology Attachment FAT File Allocation Table FCC Federal Communications Commission GB gigabyte GBps gigabytes per second HDD Hard Disk Drive HDMI High-Definition Multimedia Interface HDMI CEC High-Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Ele
Glossary RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in this User’s Guide. A active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
Glossary B 179 backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second.
C Glossary cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of high-capacity storage that uses laser optics instead of magnetic means for reading data. See also CD. Compare DVD-ROM.
Glossary 181 controller—A device that controls the transfer of data from a computer to a peripheral device and vice versa. For example, disk drives, monitors, keyboards, and printers all require controllers. CPU—See Central Processing Unit (CPU). CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache.
Glossary disc—A round, flat piece of material, designed to be read from and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs. Compare disk. disk—A round, flat piece of material that can be magnetically influenced to hold information in digital form, and used in the production of magnetic disks, such as hard disks. Compare disc. See also hard disk.
Glossary 183 eSATA—An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file—A computer program that is ready to run. Application programs and batch files are examples of executable files. Names of executable files usually end with a .bat or .exe extension. expansion device—A device that connects to a computer to expand its capabilities.
Glossary Function key—(1) A feature in which certain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. function keys—The keys labeled F1 through F12, typically located on the keyboard. Their function is determined by the operating system and/or individual programs. G ground—A conductor to which all components of an electric circuit are connected.
Glossary I 185 icon—A small image displayed on the screen that represents a function, file, or program. interlaced—A method of refreshing a computer screen, in which only every other line of pixels is refreshed. Interlaced monitors take two passes to create a complete screen image. Compare non-interlaced. internal device—See device. Internet—The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web.
Glossary load—To move information from a storage device (such as a hard disk) into memory for processing. local area network—See LAN. logical drive—A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.
Glossary 187 non-interlaced—A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. non-system disk—A disk for storing programs and data that cannot be used to start the computer. Compare system disk. O online—Available through the computer.
Glossary pointer—An icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse. Used to point to and select/activate on-screen items, such as icons, menu items, and buttons. The shape and purpose of the pointer varies depending on the program you are using and what you are doing. pointing device—Any device, such as the touch pad or a mouse, that enables you to move the pointer on the screen.
Glossary 189 RGB (Red, Green, Blue) monitor—A monitor that reproduces all colors by mixing red, green, and blue light in various combinations. RJ45 connector—An eight-wire connector used to connect a computer to a network. ROM (Read-Only Memory)—Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power.
Glossary system prompt—The symbol (in the MS-DOS® operating system, generally a drive letter followed by a “greater than” sign) indicating where users are to enter commands. T TFT display—See active-matrix display. Touch—To activate items displayed on the screen, such as apps, setting icons, and on-screen buttons by touching them with your finger. Tile/Tiles—A list of square or rectangular icons on the Start screen representing applications that can be accessed by selecting them.
Index A AC adaptor 40 AC power 91 AC power light 40 accessing network 111 AccuPoint® primary button 68 secondary button 68 adding memory check total memory 56 memory (optional) 47 optional external devices 47 adequate ventilation cooling fan 39 adjusting touch pad settings 72 app starting 82 apps starting from Start screen 82 audio features 111 B backing up files 79, 83 Backlit keyboard 81 battery battery life 90 Call2Recycle™ 103 care 102 changing 99 charge indicator light 42 charge time 91 charger 91 ch
Index power options 95 real-time clock (RTC) 91 recharge time 90 removing 99 RTC memory 91 running computer on battery power 89 safety precautions 102 setting notifications 95 taking care of 101 BIOS Setup see System Settings button eject, optical disc drive 85 C Call2Recycle™ battery 103 caring for your computer 76 changing battery 99 charging the battery 42 cleaning the computer 76 communications set up 110 computer caring for 76 cleaning 76 environmental precautions 31, 104 moving 77 running on ba
Index using 84 E eco power plan 98 eco Utility® 120 eject button optical disc drive 85 eject, optical disc drive 85 enabling touch pad 72 ENERGY STAR® 26 expansion capability 117 expansion port using 117 exploring desktop 107 Start screen 105 ExpressCard® inserting 114 removing 114 troubleshooting 155 using 114 ExpressCard® problems computer stops working 156 errors 157 hot swapping fails 157 not recognized 157 slot appears dead 156 external display device HDMI® Out port 73 RGB (monitor) port 73 external
Index keys function keys 80 L LEDs system indicator lights 94 AC adaptor light 93 AC power light 40, 42 battery light 42 Web Camera light 113 Licenses 18 M maintaining your battery 102 manual eject hole optical disc drive 85 memory adding (optional) 47 check total memory 56 Memory card reader inserting memory media 116 removing memory media 116 using 115 memory module installation 48 inserting into socket 52 removing 54, 55 microphone using 111 monitor connecting 74 monitor problems troubleshooting
Index user password 121 utility 121 port HDMI® 73 RGB 73 power connecting cable to AC adaptor 41 cord/cable 42 cord/cable connectors 175 energy-saving features 89 power down shut down 45 power light 94 power management 91 optimum performance 91 power plans selecting power plan options 97 power saving options 96 precautions safety 37 printer troubleshooting 158 problem solving contacting Toshiba 168 Startup options 142 projector connecting 74 R real-time clock (RTC) battery 91 recording sounds 111 recovery
Index software 44 work environment 31 settings customize computer settings 76 display output 75 Shut down computer 45, 46, 47, 50, 148 icon 45, 46, 47, 50, 148 Sleep mode 46 Sleep Utilities 128 Smart Card Reader using 113 sounds recording 111 speakers using external 112 Start screen exploring the 105 starting an app 82 starting an app from Start screen 82 Startup menu problem solving 142 supervisor password, deleting 123 supervisor password, set up 121 system indicator lights AC power 40 drive in-use
Index ExpressCard®, hot swapping fails 157 ExpressCard®, not recognized 157 external display problems 151 external keyboard 150 external monitor 150 good computing habits 161 hard disk drive is slow 153 high-pitched noise 155 installing hardware/software 165 keyboard 150 memory problems 147 missing files/trouble accessing a drive 152 on-screen eject button 154 optical disc drive 153 power and batteries 148 printer 158 restore points 163 screen does not look correct/ flickers 151 slow Internet connection 14