TOSHIBA REMOTE RECEIPT PRINTER TRST-A15 SERIES Owner's Manual
CE Compliance (for EU only) This product complies with the requirements of EMC and Low Voltage Directives including their amendments. WARNING This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Warnung Dies ist ein Klasse A Produkt. In einer örtlichen Umgebung kann dieses Gerät Funkstörungen verursachen. ATTENTION Ce produit est de classe A.
Safety Summary EO1-13021 Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment.
Safety Summary EO1-13021 If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock. Ensure that the equipment is Connect a properly grounded. Extension grounding wire. cables should also be grounded.
EO1-13021 TABLE OF CONTENTS Page 1. 2. 3. 4. 5. 6. PRODUCT OVERVIEW ----------------------------------------------------------- 1-1 1.1 1.2 Introduction ----------------------------------------------------------------------------Features --------------------------------------------------------------------------------- 1-1 1-1 SPECIFICATIONS ------------------------------------------------------------------- 2-1 2.1 2.2 2.
EO1-13021 1. PRODUCT OVERVIEW 1.1 Introduction 1. PRODUCT OVERVIEW 1.1 Introduction Thank you for purchasing the TOSHIBA TRST-A15 Series Thermal Printer. This printer is a compact line thermal printer designed to be connected to a TOSHIBA POS terminal or used as a kitchen printer, etc. It prints both 80 mm-wide and 58 mm-wide receipts at the maximum print speed of 170 mm/sec.
EO1-13021 2. SPECIFICATIONS 2.1 Printer 2. SPECIFICATIONS 2.1 Printer Item Printing method Printing width Resolution Printing speed Max. 2 color printing Printing columns Description Line thermal dot printing method 80 mm (576 dots) 58 mm (432 dots) 203.2 dpi x 203.2dpi 6.7 ips max (170 mm/sec) for 75W mode 4.0 ips max (101 mm/sec) for 55W mode Max 50 mm/sec 80 mm Paper 48 Column (at 16.9 cpi Standard Character) 64 Column (at 22.
EO1-13021 2. SPECIFICATIONS 2.2 Options 2.2 Options Option AC Adapter Model KIT-A10-ACA-QM-R KIT-A10-ACB-QM-R Description This AC adapter is for the exclusive use of the TRST-A10/A15 TOSHIBA remote receipt printer. KIT-A10-ACB type is conformed to Level 4 of the California Energy Commission (CEC). Parallel Interface Board KIT-A10-PIF-QM-R This parallel interface board is for the exclusive use of the TRST-A10/A15 TOSHIBA remote receipt printer.
EO1-13021 2. SPECIFICATIONS 2.3 Receipt Roll 2.3 Receipt Roll HEAT SENSITIVE SURFACE ON BOTH SIDES OF PAPER W1 or W2 Paper type Width (W1) Width (W2) Outer diameter (D) Paper thickness (T) Weight Outer core diameter Inner core diameter Recommended thermal paper Thermal paper rolled with the print side facing outside 80 +0.5/ -1.5 mm 58 +0/ -1.0 mm (With optional 58 mm paper guide) 80 +0/ -1 mm 0.062 +/- 0.005 mm 55 g/m2 21.
EO1-13021 3. APPEARANCE 3.1 Front/Rear View 3. APPEARANCE 3.1 Front/Rear View Front View Rear View Printer Cover LED Top Cover Feed Button Cover Open Button Power Switch 3.2 LED and Feed Button POWER LED (Blue) Lights when the power is turned on. ERROR LED (Blinking Blue) The Error LED indicates an error by blinking FEED Button Used to feed receipt paper. A touch of this button causes one line feed. Pressing and holding it feeds the paper continuously.
EO1-13021 3. APPEARANCE 3. 2 LED and Feed Button Error Status Table Blue LED Blinking (Slow) Problem Receipt paper is low What to Do There are about 4 ½ meters, ± 3 meters, (15 feet, ± 10 feet) of paper left. Change the paper soon to avoid running out of paper part way through a transaction. Where to Go See “Loading the Receipt Roll” in chapter 5.3. Blue LED Blinking (Fast) Problem Receipt paper is out Receipt cover is open Knife failure What to Do Change the paper now.
EO1-13021 3. APPEARANCE 3. 3 Connectors 3.3 Connectors CAUTION! 1.The drawer interface connector is exclusively for connecting the drawer. Do not connect a phone line or any other cables than the drawer cable to this connector. Doing so may cause a failure of the phone line and this printer. 2.To the DC24V connector (socket connector), do not connect anything other than the built-in AC adapter. 3.The built-in AC adapter is exclusively for this printer. Do not use it for any other machines.
EO1-13021 4. SET UP PROCEDURE 4.1 Requirements for Operation 4. SET UP PROCEDURE 4.1 Requirements for Operation This printer has the following requirements: Serial Interface Type • The TOSHIBA POS terminal or Personal Computer to be connected must have a serial port. • To communicate with the TOSHIBA POS terminal or Personal Computer, an RS-232C interface cable is required. RS-232C cable....... 9 pins USB Interface Type • The TOSHIBA POS terminal or Personal Computer to be connected must have a USB port.
EO1-13021 4. SET UP PROCEDURE 4.
EO1-13021 4. SET UP PROCEDURE 4.1 Requirements for Operation USB cable connector 2 3 1 4 Printer View End Parallel Interface Type (Option) IEEE 1284-B receptacle PIN No. Signal 1 /STROBE 2-9 PD1-8 10 /ACK 11 BUSY 12 PERROR 13 SELECT 14 /AUTOFD 31 /INIT 32 /FAULT 36 /SELECTIN 19-30 GND 15-18 N.C. 33-35 N.C.
EO1-13021 4. SET UP PROCEDURE 4.2 Setting up the Printer 4.2 Setting up the Printer CAUTION! 1. Place the printer on a flat, stable surface. 2. Do not place the printer close to a heater or where it may be exposed to direct sunlight. 3. Avoid locations where the printer may be exposed to high temperature, high humidity or dust. 4. Care must be taken that no condensation occurs in the printer. If it should, however, do not turn ON the power until the condensation is dried. 5.
EO1-13021 5. INSTALLATION PROCEDURE 5.1 Connecting the Power Cord and Interface Cable 5. INSTALLATION PROCEDURE 1. 2. 3. 4. 5. 6. WARNING! Since the power cord and the interface cable are not provided with this unit, please locally purchase ones which meet the specifications. For detail specifications, please contact your nearest authorized TOSHIBA TEC representative. Before connecting the power cord and cables to the printer, turn the power of the POS terminal and printer OFF.
EO1-13021 5. INSTALLATION PROCEDURE 5.1 Connecting the Power Cord and Interface Cable 5.1 Connecting the Power Cord and Interface Cable CAUTION! 1. Be sure to hold the connector when plugging in or unplugging the AC adapter cable. 2. Insert the AC adapter cable and the power cord firmly. 1) Turn the printer power OFF. 2) Insert the power cord into the AC inlet. 3) Connect and secure the interface cable to the interface connector in the correct orientation.
EO1-13021 5. INSTALLATION PROCEDURE 5.1 Connecting the Power Cord and Interface Cable 4) Connect the interface cable to the TOSHIBA POS terminal or Personal Computer, and then plug in the power cord to the AC outlet.
EO1-13021 5. INSTALLATION PROCEDURE 5.2 Connecting the Drawer 5.2 Connecting the Drawer 1) Turn the printer power OFF. 2) Connect the drawer cable to the drawer interface connector in the correct orientation. [Drawer interface connector] (6-pin modular connector) A Drawer cable which connects the printer to a drawer is connected to this connector. To this connector, a TOSHIBA drawer can be connected. Do not connect anything other than the connectable drawer.
EO1-13021 5. INSTALLATION PROCEDURE 5.3 Loading the Receipt Roll 5.3 Loading the Receipt Roll When you use this printer for the first time or when the receipt paper has been used up, load a receipt roll in the following procedures while the printer power is set to ON. A thermal printer prints thermal receipt paper by applying heat to the paper to react with the chemicals on the paper surface. A red line which appears on the reverse side of the receipt paper indicates that the paper is almost used up.
EO1-13021 5. INSTALLATION PROCEDURE 5.3 Loading the Receipt Roll 1) 2) 3) 4) Turn the printer power ON. Press down the Cover Open Button to unhook the printer cover. (1) Check for the correct orientation of the receipt roll, and put it into the paper holder.(2) Pull the receipt until it extends past the paper outlet for about 5 cm (3), and then close the printer cover by pressing it’s front center gently and make sure that the Cover Open Button snaps up.
EO1-13021 5. INSTALLATION PROCEDURE 5.4 Self Test Print 5.4 Self Test Print To perform the printer self test, use the Mfg Adjustment menu feature. This feature prints instructions on the receipt for selecting any type of print pattern needed. CAUTION! Be extremely careful when changing any of the printer settings to avoid changing other settings that might affect the performance of the printer. 1. Set DIP switch 1 to ON, DIP switch 2 to ON.
EO1-13021 5. INSTALLATION PROCEDURE 5.4 Self Test Print Rolling ASCII print test (Receipt) This option let you run rolling ASCII printing test. The printer prints the resident character set in standard pitch continuously. When Rolling ASCII Print (Rcpt) is selected, printer prints the following menu. After selection of the printing side, test print will start.
EO1-13021 5. INSTALLATION PROCEDURE 5.4 Self Test Print H print test (Receipt) This option let you run H printing test. The printer prints the ‘H’ character in standard pitch continuously. When H Print Test (Rcpt) is selected, printer prints the following menu. After selection of the printing side, test print will start. Press the Paper Feed Button to start or stop the test.
EO1-13021 5. INSTALLATION PROCEDURE 5.4 Self Test Print Duty check print test (Receipt) This option let you run duty check printing test. The printer prints the 12.5%, 25%, 50% and 100% duty original pattern. When Duty Check Print (Rcpt) is selected, printer prints the following menu. After selection of the printing side, test print will start. Press the Paper Feed Button to start or stop the test.
EO1-13021 5. INSTALLATION PROCEDURE 5.4 Self Test Print Print current setting This option let you print current setting on receipt. Press the Paper Feed Button to start the test. ** START CURRENT SETTING PRINTING? Return Main Menu > Short Click Start Printing > Long Click NOTE: Press the Paper Feed Button for at least one second to validate the selection.
EO1-13021 6. GENERAL MAINTENANCE 6.1 Cleaning 6. GENERAL MAINTENANCE WARNING! 1. Be sure to disconnect the power cord prior to performing any maintenance. 2. DO NOT POUR WATER directly onto the printer, as this may cause electric shock or fire. 3. The print head becomes very hot while printing. To avoid getting burned, never touch the print head during the maintenance. CAUTION! 1. Do not use any sharp object to clean the print head and platen.
EO1-13021 6. GENERAL MAINTENANCE 6.2 Removing Jammed Paper 6.2 Removing Jammed Paper 1) Turn the power OFF. 2) Open the printer cover. 3) Remove the jammed paper. DO NOT USE any sharp implement or tool as these will damage the printer. 4) Clean the print head and platen, then remove any further dust or foreign objects. 5) Re-load the receipt roll. (Refer to Section 5.3 Loading the Receipt Roll.) 6) After closing the printer cover, turn the power ON.
EO1-13021 7. TROUBLESHOOTING 7. Troubleshooting 7. TROUBLESHOOTING WARNING! If you cannot solve a problem with the following solutions, do not attempt to repair it by yourself. Turn the power off, unplug the printer, then contact your authorized TOSHIBA TEC representative for assistance. Problem The power is not turned on. (Power LED does not light.) • • Check Point Is the power cord plugged in correctly? Is power supplied to the AC outlet? • Solution Plug it in correctly.
English Waste Recycling information for users: Following information is only for EU-member states: The crossed out wheeled bin symbol is used to indicate that the product must not be treated as general household waste. By ensuring that this product is disposed of correctly you will be helping to prevent potentially negative consequences for the environment and human health, which could otherwise be caused by incorrect waste handling of this product.
E EO1-13021A
