User Guide

2 Troubleshooting Procedures
Satellite R10 Maintenance Manual (960-509) 2-iii
Chapter 2 Contents
2.1 Troubleshooting .........................................................................................................2-1
2.2 Troubleshooting Flowchart........................................................................................2-2
2.3 Power Supply Troubleshooting..................................................................................2-6
Procedure 1 Power Supply Icon Check......................................................2-7
Procedure 2 Error Code Check...................................................................2-9
Procedure 3 Connection Check................................................................2-15
Procedure 4 Quick Charge Check ............................................................2-15
Procedure 5 Replacement Check..............................................................2-16
2.4 System Board Troubleshooting................................................................................2-17
Procedure 1 Message Check ....................................................................2-18
Procedure 2 Debug Port (D port) Check on Boot Mode..........................2-20
Procedure 3 Diagnostic Test Program Execution Check .........................2-32
Procedure 4 Replacement Check..............................................................2-32
2.5 USB 3.5” FDD Troubleshooting..............................................................................2-33
Procedure 1 FDD Head Cleaning Check..................................................2-33
Procedure 2 Diagnostic Test Program Execution Check .........................2-34
Procedure 3 Connector Check and Replacement Check..........................2-35
2.6 2.5” HDD Troubleshooting......................................................................................2-36
Procedure 1 Partition Check.....................................................................2-36
Procedure 2 Message Check ....................................................................2-37
Procedure 3 Format Check.......................................................................2-38
Procedure 4 Diagnostic Test Program Execution Check .........................2-39
Procedure 5 Connector Check and Replacement Check..........................2-40
2.7 Keyboard Troubleshooting ......................................................................................2-41
Procedure 1 Diagnostic Test Program Execution Check .........................2-41
Procedure 2 Connector Check and Replacement Check..........................2-41