Warranty

fittings. This damage can cause leakage and serious property damage.
For more information, please call us at [phone].
Three Year Limited Warranty
Warranty applies to select Electronic Flush Valves and Faucets only.
1. TOTO U.S.A., INC. (“TOTO”) warrants its electronic flush valves and faucets (“Product”), to be f
ree
from defects in materials and workmanship during normal use when properly installed and serviced,
for a period of three (3) years from date of purchase. This limited warranty is extended only to the
original purchaser of the Product and is not transfer
able to any third party, including but not limited to
any subsequent purchaser or owner of the Product. This warranty applies only to TOTO Products
purchased and installed in United States, Canada and Mexico.
2. TOTO’s obligations under this warranty are limited to repair, replacement or other appropriate
adjustment, at TOTO’s option, of the Product or parts found to be defective in normal use, provided
that such Product was properly installed, used and serviced in accordance with instructions. TOTO
reserve
s the right to make such inspections as may be necessary in order to determine the cause of
the defect. TOTO will not charge for labor or parts in connection with warranty repairs or
eplacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of the
Product.
3. This warranty does not apply to the following items:
a. Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical
storm, etc.
b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or
improper care or maintenance of the Product.
c. Damage or loss resulting from sediments or foreign matter contained in a water system.
d. Damage or loss resulting from improper installation or from installation of the Product in a harsh
and/or hazardous environment, or improper removal, repair or modification of the Product.
e. Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the
fault of TOTO or which the Product is not specified to tolerate.
4. To obtain warranty repair service under this warranty, you must take the Product or deliver it
prepaid to a TOTO service facility together with proof of purchase (original sales receipt) and a letter
stating the problem, or contact a TOTO distributor or products service contractor, or write directly to
TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (770) 282-
8686. If, because of the size
of the Product or nature of the defect, the Product cannot be returned to TOTO, receipt by TOTO of
written notice of the defect together with proof of purchase (original sales receipt) shall constitute
delivery. In such case, TOTO may choose to repair the Product at the purchaser’s location or pay to
transport the Product to a service facility.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR,
REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS
WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL
PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR
OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED
BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION
OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT
SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO’S RESPONSIBILITY EXCEED THE
PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR