Warranty

above limitation and exclusion may not apply to you.
Warning! TOTO shall not be responsible or liable for any failure of, or damage to, this plumbing
product or
product component caused by either chloramines in the treatment of public water supply or
in-tank bowl cleaners containing chlorine (calcium hypochlorite).
Note: The use of high concentration of chlorine or chlorine related products can seriously damage th
e
fittings. This damage can cause leakage and serious property damage.
For more information, please call us at [phone].
Limited Lifetime Warranty
Warranty applies to select Cast Iron Products only.
1. TOTO U.S.A., INC. warrants its cast iron products, excluding accessories, to be free from defects
in materials and workmanship during normal residential use for the lifetime of the Product, extending
from the date of purchase of the Product by the original consumer end-user purchaser. This limited
lifetime warranty is extended only to the original consumer end-user purchaser and only so long as
the Product remains in use by the original consumer end-user purchaser in its original place of
installation in
the purchaser’s residence. This warranty applies only to TOTO Products purchased and
installed in North America.
2. TOTO’s obligations under this warranty are limited to repair, replacement or other appropriate
adjustment, at TOTO’s option, of the Produc
t or parts found to be defective in normal residential use,
provided that such Product was properly installed and used in accordance with instructions. TOTO
reserves the right to make such inspections as may be necessary in order to determine the cause of
the defect. TOTO will not charge for labor or parts in connection with warranty repairs or
replacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of the
Product.
3. This warranty does not apply to the following items:
a
. Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical
storm, etc.
b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or
improper care, cleaning or maintenance of the Product.
c. Damage or loss resulting from sediments or foreign matter contained in a water system.
d. Damage or loss resulting from improper installation or from installation of the Product in a harsh
and/or hazardous environment, or improper removal, repair or modification of the Product.
e. Damage or loss resulting from normal and customary wear and tear, such as gloss reduction,
scratching, staining or fading over time due to use, cleaning practices or water or atmospheric
conditions.
4. If the Product is used commercially or is installed outside of North America, TOTO warrants the
Product to be free from defects in materials and workmanship during normal use for one (1) year from
the date of installation of the Product, and all other terms of this warranty shall be applicable except
the duration of the warranty.
5. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
6. To obtain warranty repair service under this warranty, you must take the Product or deliver it