Warranty Guide

delivery. In such case, TOTO may choose to repair the Product at the purchaser’s
location or pay to transport the Product to a service facility.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to,
this Product caused by either chloramines in the treatment of public water supply or
cleaners containing chlorine (calcium hypochlorite). NOTE: The use of a high
concentrate chlorine or chlorine related products can seriously damage the fittings. This
damage can cause leakage and serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO.
REPAIR, REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS
PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY
AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE
RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE
ORIGINAL PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO
INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR
ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT
WILL TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE
PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,
ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR
FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY
DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
AND EXCLUSION MAY NOT APPLY TO YOU.
Lifetime Limited Warranty
TOTO warrants its residential faucets, cast iron tubs and bathroom accessories (“Product)
to be free from defects in materials and workmanship during normal use when properly
installed and serviced, for the lifetime of the Product from date of purchase. This limited
warranty is extended only to the ORIGINAL PURCHASER of the Product and is not
transferable to any third party, including but not limited to any subsequent purchaser or
owner of the Product. This warranty applies only to TOTO Product purchased and
installed in North, Central and South America.
TOTO’s obligations under this warranty are limited to repair, replacement or other
appropriate adjustment, at TOTO’s option, of the Product or parts found to be defective
in normal use, provided that such Product was properly installed, used and serviced in
accordance with instructions. TOTO reserves the right to make such inspections as may
be necessary in order to determine the cause of the defect. TOTO will not charge for