Warranty Registration and Inquiry For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300 when calling from outside of U.S.A. TOTO U.S.A., Inc.
The available functions vary according to the model. Product name (Model) Your Model Functions Keep It Clean NEOREST NX2 NX1 Part No. MS901CUMFX MS900CUMFG Ref. Page Rear cleansing Product name, Part No. Rear soft cleansing Front cleansing Keep the toilet bowl clean with "ewater+" and "Photocatalyst cleaning*1".
IMPORTANT SAFEGUARDS READ ALL INSTRUCTIONS BEFORE USING Do not use the product if a malfunction occurs. •• In case of breakdown or other problem, be sure to cut off power by means such as unplugging Symbols and Meanings WARNING May result in death or serious injury. CAUTION May result in injury or property damage. The following symbols are used to indicate important safety instructions for the use of the product. Symbol Meaning This symbol indicates a prohibited use of the product.
WARNING Refrain from sitting on the seat for long periods. •• It may cause low-temperature burns. To prevent the following persons from getting a moderate temperature burn during use, other person should turn off the toilet seat heater and set the dryer temperature to "Low". −−Young children, the aged and other users unable to set the temperature appropriately themselves. −−The ill, physically disabled and others who do not have freedom of movement.
CAUTION If a water leak should occur, always close the shutoff valve. When the ambient temperature is likely to drop to 32°F (0°C) or lower, prevent damage to the pipes and hoses due to freezing. ••Frozen water pipes could cause the top unit and the pipes to break, resulting in a water leak. ••Regulate the room temperature to prevent the pipes and hoses from freezing during cold months.
Operational Precautions ■About the built-in seat sensor Grounding Instructions This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electrical current. The plug must be plugged into an outlet that is properly installed and grounded. DANGER - Improper use of the grounding plug can result in a risk of electric shock.
12 ● Wipe plastic areas such as the toilet seat, toilet lid, and remote control with a soft cloth tightly wrung out with water. Dry cloth or tissue ● Do not lean against the toilet lid. Complies with IMDA Standards DA123456※ Complies with IMDA Standards DA123456※ ABCDE ● Unplug the power plug if there is a risk of lightning. ● A toilet seat cover or a toilet lid cover cannot be used. (The seat sensors may Covers not function properly.
Introduction Parts Names Rear side of the main unit (with the rear cover removed) Toilet lid The toilet lid shape varies by model. Hand lever (for flushing in case of power outage) (Page 54 - 57) Main display Toilet lid Power LED UV lamp Product name, part no., etc.
Using the Product for the First Time If the remote control is secured (for anti theft) 1 1. Insert the battery Remove the remote control from the hanger. 1 Remove the screws (2, left and right) from the remote control fixture. (View from side) Remote control Remote control Wall Phillips screwdriver (Fine-tip type) 2 Open the battery cover and insert two AA batteries. ● When batteries are properly inserted, temperature levels appear on the display of the remote control (back side).
Basic Operations How the Automatic Functions Work "ewater+" *1 is used automatically to clean the wand and bowl unit. • Operation under the initial settings is described below. The functions can also be used after changing the settings. (Page 30 - 39) As you approach *2 As you sit *3 As you stand up As you move away As you leave Soft light Lighting up the inside of the bathroom with a soft light It lights up as you approach the bowl unit and goes off about 90 seconds after standing up.
Basic Operations Using the Remote Control When flushing and opening/closing the toilet seat with the remote control Press a button on the remote control; a beep sound when the top unit receives the signal. "Full flush" Performs a full flush. "Rear cleansing" Cleanses your rear. Cleansing *1 Stopping Flushing "Front cleansing" Serves as a bidet for ladies. "Wide front cleansing" Gently cleanses a wide area. Up to 33 ft (10 m) of toilet paper (single) "Light flush" Performs a light flush.
Basic Operations About the Menu Screen You can set as desired If you want to return to the previous item, press the This section is an overview of the settings that can be configured with the remote control. ● See the corresponding pages for the detailed descriptions. Level 1 button. Level 2 MANUAL CLEANING 1/3 TIMER SAVER 1.BOWL CLEANING ON/OFF 1.TIMER SAVER 1/1 2.WAND CLEANING ON/OFF 3.MANUAL CLEAN 1/6 1.MANUAL CLEANING Adjust temperatures (Page 22) ▲▼ 2.
Temperature adjustment Warm Water, Toilet Seat, Drying Five different temperature levels from high to low and "OFF" can be set. Warm water temperature Remote control back side Temperature adjustment button WATER TEMP ◀ ▶ SEAT TEMP DRYER TEMP 3 Remove the remote control from the hanger. • I f the remote control is locked to prevent theft (Page 16) WATER TEMP SEAT TEMP DRYER TEMP Hanger Move the frame. Select the setting.
Energy Saver Features Type Main display "Auto energy saver+" or "Timer energy saver" can be selected. You can save energy by turning the toilet seat heater "OFF". ● "Auto energy saver+" takes about 10 days to detect time periods in which the toilet seat is never used. Type Timer energy saver Timer energy saver + Auto energy saver+ 26 You want the product to save energy automatically. The product detects time periods with no use and turns the toilet seat heater OFF automatically.
Energy Saver Features Remote control back side Menu,Return button How to Set Auto energy saver+ 1 Select the setting. Confirm the setting. Press 2 Move the frame. 3 Timer energy saver Select [AUTO ENERGY SAVER+] 3 4 CAUTION 28 ・ During setting, the display goes out when no button is pressed within about 60 seconds. If you fail to complete the setting, redo from the step 1. Select [ON] or [OFF] TIMER SAVER 1.
Various Usage Setting List Available Settings Setting Types ◦Set whether or not to clean the bowl unit automatically Auto flush delay 5seconds/10seconds/ 15seconds ◦Change the amount of time before the toilet flushes automatically Auto open/close ON/OFF ◦Set whether or not to open and close the toilet lid automatically Auto close delay 25seconds/90seconds ◦Change the amount of time before the lid/seat closes automatically Auto open delay 15seconds/30seconds/ 90seconds ◦ Change the amount of t
Various Usage Remote control back side Items set on this display Auto flushing Set whether or not to clean the bowl unit automatically Auto flushing Menu,Return button AUTO FLUSH 1/2 1. AUTO FLUSH 2. AUTO FLUSH DELAY SELECT ⇒ [●ENTER] PUSH Move the frame. 4 Confirm the setting. Press 2 Select [AUTO FUNCTION] MENU 3/6 2. ENERGY SAVER 3. AUTO FUNCTION SELECT ⇒ [●ENTER]PUSH Press 3 Select [AUTO FLUSH] AUTO FUNCTION 1/4 1. AUTO FLUSH 2.
Various Usage Remote control back side Items set on this display Auto open/close Set whether or not to open and close the toilet lid automatically Auto open/close Menu,Return button 1 Press 2 Select [AUTO FUNCTION] 3 Select [AUTO OPEN/ CLOSE] AUTO OPEN/CLOSE 1/4 1. AUTO OPEN/CLOSE 2. AUTO CLOSE DELAY SELECT ⇒ [●ENTER] PUSH Move the frame. 4 Select [AUTO OPEN/ CLOSE] Confirm the setting. 5 34 *1 W hen the "Auto open/close" is set to "OFF", UV lamp does not work while the lid is open.
Various Usage Remote control back side Items set on this display Auto cleaning Set whether or not to clean the wand automatically Auto wand CLEAN Menu,Return button 1 Press 2 Select [AUTO FUNCTION] 3 Select [AUTO CLEANING] AUTO CLEANING 1/4 1. AUTO WAND CLEAN 2. AUTO BOWL CLEAN SELECT ⇒ [●ENTER] PUSH Move the frame. 4 Auto bowl CLEAN Confirm the setting. 5 Set whether or not to deodorize automatically after sitting on the toilet seat Deodorizer MENU 1/6 1. MANUAL CLEANING 2.
Various Usage Remote control back side Items set on this display Light Set whether or not to use the soft light Soft light Menu,Return button LIGHT 1/3 1. SOFT LIGHT 2. BOWL LIGHT SELECT ⇒ [●ENTER] PUSH Move the frame. 4 Set whether or not to use the light inside the bowl unit Bowl light 1 Press 2 Select [AUTO FUNCTION] MENU 3/6 2. ENERGY SAVER 3. AUTO FUNCTION SELECT ⇒ [●ENTER]PUSH 3 Select [LIGHT] AUTO FUNCTION 4/4 3. AUTO CLEANING 4.
Various Usage Remote control back side Items set on this display Select the language displayed on the back of remote control Language settings 1 Press MENU 1/6 1. MANUAL CLEANING 2. ENERGY SAVER SELECT ⇒ [●ENTER]PUSH Menu,Return button 2 语言 / 語言 /LANGUAGE 1.中文简体 2.繁體中文 3.ENGLISH Operation 1. 中文简体 "Simplified Chinese" 2. 繁體中文 "Traditional Chinese" 3. ENGLISH "English" Language Settings Select [ 语言 / 語言 / LANGUAGE] MENU 5/6 4. AIR DEODORIZER 5.
Various Usage Remote control back side Items set on this display Menu,Return button Set whether or not to run the water for the bowl unit and top unit automatically at a fixed interval in order to prevent freezing Anti freezing 1 Press 2 3 Select [OTHER SETTING] Select [ANTI FREEZING] OTHER SETTING 1/5 1.ANTI FREEZING ◀ OFF ▶ 2.BEEP ON SELECT ⇒ [●ENTER] PUSH OTHER SETTING 1/5 1. ANTI FREEZING 2. BEEP SELECT ⇒ [●ENTER] PUSH 4 Move the frame. Select the setting. Confirm the setting.
Maintenance Power Plug Power Plug (Approximately once a month) Top Unit Top Unit WARNING Always unplug the power plug from the outlet before maintenance or inspection. (Failure to do so may cause electric shock or malfunction, resulting in a breakdown.) Dry cloth 1 Wet cloth For safety, unplug the power plug before maintenance. *1 Unplug the power plug and wipe it with a dry cloth. The "Power" LED goes off. Lit Unplug the power plug.
Maintenance Bowl Unit Bowl Unit ・Strongly acidic cleaners or strong alkaline cleaners ・Cleaners containing abrasive compounds ・Fluoride-based detergent (Containing hydrogen fluoride or ammonium fluoride) ・Wire brush ・Abrasive nylon scrubbing brush ・Toilet brush ・ Neutral toilet detergent 1 Unplug the power plug. 2 Clean with a toilet brush or a similar tool. (Insert the power plug.) <"Bowl unit cleaning"> Operate with the buttons on the back side of the remote control.
Maintenance Wand 1 Wand Deodorizing Filter Extend the wand. To operate from the back of remote control ① ② ③ Deodorizing Filter (Approximately once a moth) Press Select [MANUAL CLEANING] Press Soft cloth Select [WAND CLEANING ON/OFF] Press 1 Unplug the power plug. 2 Hold the tab on the deodorizing filter and pull it forward. ••Do not pull with undue force. (May cause damage or malfunction.) •• The deodorizing filter cannot be removed completely.
Maintenance Water Filter 1 Drain Valve Water Filter Drain Valve (Approximately once every 6 months) Remove the shutoff valve cover, and then close the shutoff valve. ・The water supply stops. Shutoff valve cover Opening / closing tool (accessory) or flat-head screwdriver CAUTION Do not remove the water filter drain valve while the shutoff valve is open.
Maintenance Water Filter (Bowl Unit) Water Filter (Bowl Unit) 1 Remove the shutoff valve cover, and then close the shutoff valve. ・The water supply stops. (Approximately once every 6 months) 6 Attach the water filter to the cap. 7 Install the cap of the water filter to the original position and tighten it with the opening/closing tool.
What to Do? If the water does not flow due to a power outage If the water does not flow due to a power outage (when water failure hasn't occurred) If water does not flow during a power outage (when water failure hasn't occurred) (Continued) ■ You can flush the toilet with the hand lever (for flushing in case of power outage). 3 ••Pulling the hand lever does not flush the toilet when the power is supplied. When testing the operation, unplug the power plug.
What to Do? If the water does not flow due to a power outage If water does not flow during a long-term (2 days or more) power outage (when water failure hasn't occurred) hen a power outage continues for a long period of time (2 days or more), you can insert ■W batteries into the battery box and flush the toilet with the hand lever (for flushing in case of power outage).
What to Do? If the water does not flow due to a water service interruption If you cannot operate with the remote control If the water does not flow due to a water service interruption 1 Use a bucket to flush water. If you cannot operate with the remote control ■ The toilet can be flushed by the Flush button on the top right corner of the toilet seat. Large bucket ■ If the low battery warning LED is flashing, replace the batteries. Pour strongly, aiming at the center of the bowl unit.
What to Do? Freeze Damage Prevention Long Periods of Disuse When the ambient temperature is likely to drop to 32°F (0°C) or lower, take measures to prevent freezing. Attention! ◦ When the ambient temperature is likely to drop to 32°F (0°C) or lower, do not use the energy saver feature. (May damage the product.) ◦ Warm the bathroom or take measures against freezing so that the ambient temperature does not drop below 32°F (0°C).
What to Do? Long Periods of Disuse How to drain the water (Continued) 6 Resupplying the Water Drain the pipe. ① Remove the cover on the left side of the main unit and water filter drain valve. • Insert the flat-head screwdriver firmly in the hook. (May cause damage.) • Loosen the water filter drain valve with a flat-head screwdriver and then pull it. Cover Remove the shutoff valve cover, and then open the shutoff valve. 2 Install the shutoff valve cover. 3 Insert the power plug.
What to Do? Troubleshooting Removal of Operation Guide Follow the procedure below. First, try the actions described on pages 65 - 74. If the problem persists, consult the installer, seller, or TOTO customer service (see contact information on the back cover). How to remove the operation guide 1 Unplug the power plug. 2 Remove the remote control from the hanger. 3 Remove the hanger and operation guide.
Troubleshooting Rear Cleansing, Front Cleansing and Wand Trouble Rear Cleansing, Front Cleansing and Wand Please check Ref. Page ●Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is stopped for safety purposes.) → Stand up from the seat and then use again. － ●If the water supply pressure drops significantly, for example if water is used elsewhere or if there is a water failure, the function may stop for safety.
Troubleshooting Flushing Flushing Trouble Please check The bowl unit does not ●When sitting on the toilet seat, is there a toilet seat cover or clothing on the seat sensor? Are you sitting without touching any part of the seat sensor? clean automatically or the → Check the position of the seat sensor, then sit so your skin is in direct contact with the seat sensor. timing is delayed ●The timing for the "Auto flushing" can be changed.
Troubleshooting Toilet Seat and Toilet Lid Toilet Seat and Toilet Lid (Auto open/close) Trouble The toilet lid opens on its own The toilet lid closes on its own Please check ●Because the body sensor can detect movement through the wall or door in front of the toilet, the "Auto open/close" function may cause the toilet lid to open automatically even when you are outside of the bathroom. → You can also set "Auto open/close" to "OFF".
Troubleshooting Sanitary Others Trouble The soft light, bowl light, and CLEAN indicator do not light up Pre-mist and aftermist do not work The pre-mist sprays out spontaneously Please check ●Is the setting "OFF"? → Set to "ON". ●If the CLEAN indicator LED is not lit, it is time to replace the component that generates "ewater+". Consult the installer, seller, or TOTO customer service (see contact information on the back cover). ●Is "Auto bowl CLEAN" set to "OFF"? → Set to "ON".
Troubleshooting Others Trouble Ref. Page The display on the remote ●The display goes out when no button on the remote control is pressed for about 60 seconds or more. control goes out － You are not sure if ●Since this product does not include the "Air deodorizer" function, it cannot be set even if you the Air deodorizer operate the remote control. has been set or not － Water splashes ●The water in the bowl unit that is used to mask the smell of excrement is the cause of the splashing.
Specifications Item NX1, NX2 Rated power supply Rated power consumption Maximum power consumption Type of water heater Power cord length Water protection level Flush volume Water supply system Bowl Flush type Unit Bowl style Anti Dynamic Flush volume (dynamic) freezing mode AC 120 V, 60 Hz 1297 W 1453 W Instantaneous type 3.94 ft (1.2 m) IPX4 Full 1.0 gal (3.8 L), Light 0.8 gal (3.
Limited Warranty Three Years Limited Warranty 1. TOTO warrants its Neorest brand products to be free from defects in materials and workmanship during normal use when properly installed and serviced, for a period of three (3) years from date of purchase. This limited warranty is extended only to the ORIGINAL PURCHASER of the product and is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the product.
