Instruction Manual NEOREST 500H 500H SN952M (MS952CUMG) ■ Thank you for your recent purchase of the product. Please read the enclosed information to ensure the safe use of your product. ■ Be sure to read this Instruction Manual before using your product and keep it in a safe place for future reference. M08009_HK_AH(EN)_CS5.
What functions are available on your product? Product name, Part No. ■ Part number system Combination model number MS952CUMG Top Unit SN952M Bowl Unit CT952CUMG Product name (Model) Functions Part No. NEOREST 500H SN952M Ref.
Basic Operations................. 16 Automatic Functions (Cleaning Features) ................. 20 DEODORIZER / AUTO WAND CLEANING / AUTO BOWL CLEANING / BOWL LIGHT / CLEAN INDICATOR Automatic Functions (Convenience Features) ......... 22 AUTO FLUSH / AUTO OPEN/CLOSE / SOFT LIGHT Operation Sanitary Toilet Safety Precautions...................... 4 Operational Precautions .......... 11 Parts Names .............................. 12 Preparation ................................
Safety Precautions These precautions are important for safe usage. Be sure to follow them and use the product correctly. Symbols and Meanings WARNING May result in death or serious injury. CAUTION May result in injury or property damage. The following symbols are used to indicate important safety instructions for the use of the product. Symbol Meaning This symbol indicates a prohibited use of the product. This symbol is used to indicate a required step in the use of this product.
Introduction WARNING Do not use the NEOREST if a malfunction occurs. Always unplug the plug from the outlet. Close the water shutoff valve to stop water supply. Possible malfunctions: Water is leaking from a pipe or the top unit. The product is cracked or broken. The product makes a strange noise or emits a strange odor. The product emits smoke. The product is abnormally hot. The bowl unit is clogged. The toilet seat cushion is out of place.
Safety Precautions (Continued) WARNING Beware of irritation or burn Improper use of the toilet seat may cause irritation or burn. When sitting for a long time on the toilet seat, switch the toilet seat temperature adjustment to "OFF". When any of the following persons use a heated seat or warm air drying, someone should switch the toilet seat temperature adjustment to "OFF" and switch the drying air temperature to "Low".
Preliminary studies in females suggest that overuse of continuous spraying can increase the possibility of vaginal mucosa drying and potential reduction in desirable microbial organisms. Although these studies have not been validated, please consult your healthcare provider for concerns regarding whether these circumstances may apply to you.
Safety Precautions (Continued) CAUTION Do not pour hot water into the toilet. Doing so may result in damage to the toilet, injury or water damage. Do not flush anything other than bodily waste and toilet paper. Also, do not flush too much toilet paper. Doing so may clog the toilet, causing waste water overflow and water damage. When operating the lift lever for cleaning, do not insert your fingers into the gap between the top unit and the bowl unit.
Introduction DANGER To reduce the risk of electrocution: 1. Do not use while bathing. 2. Do not place or store the product where it can fall or be pulled into a tub or sink. 3. Do not place in or drop into water or other liquid. 4. Do not reach for the product when it has fallen into water. Unplug it immediately WARNING To reduce the risk of burns, electrocution, fire or injury to persons: 1. Close supervision is necessary when this product is used by, on, or near children or invalids. 2.
Safety Precautions (Continued) Grounding Instructions This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electrical current. The plug must be plugged into an outlet that is properly installed and grounded. DANGER - Improper use of the grounding plug can result in a risk of electric shock.
Operational Precautions ● Do not block the body sensor or the remote control transmitter or receiver. ■ For prevention of damage ● Wipe plastic areas such as the top unit and remote control with a soft cloth tightly wrung out with water. < About the body sensors > Two types of body sensors are used. ● Body sensor A detects changes in heat. Detection may be difficult when the room temperature exceeds 30°C, such as in the summertime.
Parts Names Control panel Main display POWER ON/OFF FLUSH POWER LED FRONT ON/OFF REAR ON/OFF SEAT LED ENERGY SAVER LED CLEAN indicator Soft light Toilet lid Product name, part no., etc. Body sensor A (Page 11) Seat switch (Built-in) Wand cover Warm air outlet cover Wand Heated seat Shutoff valve (Page 15) Power plug Bowl unit (Page 33) Power cord Side panel (Page 15, 38) Water filter (Internal parts of the shutoff valve) (Page 38) 12 M08009_HK_AH(EN)_CS5.
Toilet lid and toilet seat underside Toilet lid cushions Water filter drain valve (Page 36) Toilet seat cushions Introduction Left side of top unit Body sensor B (Page 11) Cover Water drain lever (Page 54) Right side of top unit Remote control receiver Deodorizer vent Cleaning lift lever (Page 34) Deodorizing filter (Page 37) 13 M08009_HK_AH(EN)_CS5.
Preparation Using the Product for the First Time 1. Insert the battery 1 Remove the remote control from the hanger. Remote control If the remote control is secured (for anti theft) 1 Remove the screws (2, left and right) from the remote control fixture. (View from side) Remote control 2 Hanger Hanger Wall Open the battery cover and insert two AA batteries.
1 2 Insert the power plug. The wand extends and then retracts. Check that the POWER LED on the main display is lit up. If the LED on the main display is not lit up, pressing [POWER ON/OFF] will light it up. 3. Open the shutoff valve 1 2 Introduction 2. Turn on the power Remove the side panel. Fully open the shutoff valve. Lit 3 Reinstall the side panel. Top of the bowl unit Fit the side panel to the top and side of the bowl unit without a gap.
Basic Operations Press a button on the remote control; a beep sounds when the top unit receives the signal. [REAR] Cleansing Cleanses your rear. [SOFT] Washes your rear with soft embracing water flow. [FRONT] Serves as a bidet for ladies. [WIDE] Gently washes a wide area. Drying [DRYER] Dries your rear. Stopping [STOP] Stops the operation.
When flushing and opening/closing the toilet seat with the remote control [ FLUSH] Performs a full flush. • Up to 10m (32.8 ft) of toilet paper (single) Flushing [ FLUSH] Performs a light flush. • Up to 3 m (9.84 ft) of toilet paper (single) [ ] Opens and closes the toilet seat.
Basic Operations About the Menu Screen Set up easily with simple steps! This section is an overview of the settings that can be configured with the remote control. ● See the corresponding pages for the detailed descriptions. MENU 1/4 1.MANUAL CLEANING Adjust temperatures (Page 24) 2.ENERGY SAVER SELECT [●ENTER] PUSH Remote control back side 1 Press The display screen changes. MENU 1/4 Number of items on display 1.MANUAL CLEANING 2.
You can set as desired If you want to return to the previous item, press the Level 1 button. Level 2 MANUAL CLEANING 1/2 TIMER SAVER 1.BOWL CLEANING ON/OFF 1.TIMER SAVER 1/1 2.WAND CLEANING ON/OFF 1/2 1.AUTO ENERGY SAVER 2.TIMER SAVER AUTO FUNCTION 1/4 1.AUTO FLUSH AUTO FLUSH 1.AUTO FLUSH 2.AUTO FLUSH DELAY AUTO OPEN/CLOSE 1/4 1.AUTO OPEN/CLOSE 2.AUTO CLOSE DELAY 2.AUTO OPEN/CLOSE 3.AUTO OPEN DELAY 3.AUTO CLEANING 4.SEAT/LID 4.
Automatic Functions "ewater+" *1 is used automatically to clean the wand and bowl unit. Cleaning Features As you As you As you stand up approach sit*2 • Operation under the initial settings is described below. Removing odors inside the bowl unit Deodorizer stops DEODORIZER Starts the deodorizer ➞ It stops after about 2 minutes Cleans the wand automatically Sanitize the wand with "ewater+" *1 (After about 25 seconds) • Only when the cleansing functions are used.
Lights to show that the "clean" functions are operating. ■ Bowl light ■ CLEAN indicator Lights to show that auto bowl cleaning Lights to show that the "clean" and auto wand cleaning are operating. functions are operating. Note Changing settings Operation • DEODORIZER ON/OFF (Page 46) If dirt adheres... • When the cleansing functions (rear and front cleansing etc,) have not been used in 8 hours, the wand is cleaned automatically. (Water comes out from around the wand.
Automatic Functions Various automatic functions are available. • Operation under the initial settings is described below.
As you move away Note (Performs a "LIGHT FLUSH" about 3 seconds after the user has moved about 30 cm away from the bowl unit.) The toilet lid and toilet seat close (About 90 seconds after moving away from the bowl unit by about 30 cm or more.) Lights up in low mode (Goes out after about 5 seconds) • Auto flush is not available in the following cases. → · 60 seconds after the toilet is flushed. (After 60 seconds have passed, flush using the remote control.
Temperature Adjustment Warm Water / Toilet Seat / Drying Five different temperature levels from high to low and "OFF" can be set. 1 Remove the remote control from the hanger. • If the remote control is locked to prevent theft (Page 14) 2 3 Press WATER TEMP SEAT TEMP DRYER TEMP Use to select the item you want to set.
4 to select Use the temperature level. 5 • If the remote control is locked to prevent theft (Page 14) Toilet seat temperature Drying air temperature Operation WATER TEMP SEAT TEMP DRYER TEMP Warm water temperature Mount the remote control in the hanger. Press until "OFF" appears. Press OFF Low High OFF Low High *1 until "OFF" appears. • When "OFF" is set, the SEAT LED on the main display will go off. Low High • The "DRYER" cannot be turned "OFF".
Energy Saver Features Type "AUTO ENERGY SAVER" or "TIMER ENERGY SAVER" can be selected. To save energy, the temperature of the toilet seat becomes low (or "OFF"). When the energy saver feature is "OFF", the temperature is kept at the same level. ● "AUTO ENERGY SAVER" takes about 10 days to detect time periods in which the toilet seat is never or infrequently used. Type AUTO ENERGY SAVER Situation When energy saver is set Main Display You want the NEOREST to save energy automatically.
When energy saver is in operation AM Toilet seat heater 0 PM 6 8 5 9 0 Example: Used infrequently from 9 pm to 6 am Lit Lit (Orange) Low Low temperature*2 Low temperature*2 Operation Set temperature*1 Off Example: Set from 8 am to 5 pm Set temperature*1 Set temperature*1 Off Lit (Green) OFF OFF *3 Example: When timer energy saver and auto energy saver are used together ● During auto energy saver: Same LED indication as auto energy saver (see above) ● During timer energy saver: Same LED ind
Energy Saver Features How to Set Set the timer energy saver at the time you want to start it. 1 MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. 6(/(&7 2 >Ɣ(17(5@PUSH MENU 1.MANUAL CLEANING 2.ENERGY SAVER 6(/(&7 1/4 2/4 AUTO ENERGY SAVER >Ɣ(17(5@PUSH Use to select "ENERGY SAVER" and then press [●ENTER]. ENERGY SAVER 1.AUTO ENERGY SAVER 2.TIMER SAVER SELECT TIMER ENERGY SAVER 1/2 OFF [●ENTER]PUSH Remote control back side MENU/RETURN button : Move the frame. : Select the setting.
3 3 4 Use to select "ON" or "OFF" and then press [●ENTER]. Use to select "TIMER SAVER" and then press [●ENTER]. Use to select "3H", "6H", "9H" or "OFF" and then press [●ENTER]. ENERGY SAVER 1.AUTO ENERGY SAVER 2.TIMER SAVER SELECT 1/2 ON AUTO ENERGY SAVER ON >Ɣ(17(5@PUSH To return ENERGY SAVER 1.AUTO ENERGY SAVER 2.TIMER SAVER SELECT SELECT 2/2 OFF >Ɣ(17(5@PUSH TIMER SAVER 1.
Maintenance Power plug (Approximately once a month) WARNING Always disconnect the power plug from the outlet before cleaning, maintenance or inspection. (Failure to do so may cause electric shock or malfunction, resulting in a breakdown.) Dry cloth Wet cloth 1 Disconnect the power plug and wipe it with a dry cloth. 3 Insert the power plug. * For safety, disconnect the power plug before cleaning or maintenance. Top unit The POWER LED lights up.
Top Unit (Approximately daily) 3 Soft cloth soaked in water · Toilet paper · Dry cloth · Nylon scrubbing pads (May cause damage.) 1 Unplug the power plug. 2 Wipe with a soft cloth that has been soaked in water and wrung-out thoroughly. ■ For heavy dirt · Neutral kitchen detergent The POWER LED lights up. Attention! ● The NEOREST is an electric appliance. Be careful not to let water seep inside or leave detergent in the gap between the top unit and bowl unit.
Maintenance Wand (Approximately once a month) < If you notice dirt (Wand cleaning)> 2 Soft cloth soaked in water 1 Wipe with a soft, wet cloth. Do not pull, push or press the wand with excessive force. (May cause damage or malfunction.) Toilet paper, etc. (May cause damage.) Extend the wand. Operate with the buttons on the back side of the remote control. (1) Press [MENU]. 3 Press [STOP] on the front side of the remote control. The wand retracts. (2) Use to select "MANUAL CLEANING".
Bowl Unit (Approximately daily) · Strongly acidic cleaners or strong alkaline cleaners · Cleaners containing abrasive compounds · Fluoride-based detergent (containing hydrogen fluoride or ammonium fluoride) · Wire brush · Abrasive nylon scrubbing brush · Toilet brush · Neutral toilet detergent 1 2 Unplug the power plug. Clean with a toilet brush or a similar tool. ■ The bowl unit can be cleaned while the toilet is flushing. (Insert the power plug.
Maintenance Gap between the Top Unit and Bowl Unit (Approximately once a month) You can lift up the top unit with the cleaning lift lever and clean the gap between it and the bowl unit. Soft cloth soaked in water 1 2 3 Toilet paper, etc. (May cause damage.) Unplug the power plug. Open the toilet seat and lid. Pull the cleaning lift lever until you cannot pull it out any more, then turn it downward. (This raises the front side of the top unit.) 4 Clean the gap.
Gap between the Top Unit and the Toilet Lid (Approximately once a month) The toilet lid can be removed for thorough cleaning. Soft cloth soaked in water 1 2 Toilet paper, etc. (May cause damage.) Removing and Reinstalling Unplug the power plug. Hold with both hands Remove the toilet lid. Ⓒ Ⓑ : Pull the left side outward. : Disconnect the hinge from the tab and pull up. Ⓐ : Disconnect the right side. 4 Reinstall the toilet lid. : Join the pin and the hinge on the right side.
Maintenance Water Filter Drain Valve (Approximately once every 6 months) 1 Close the shutoff valve. The water supply stops. 3 Unplug the power plug. 4 Remove the cover and water filter drain valve. Loosen the water filter drain valve with a flat-head screwdriver and then pull it. Cover CAUTION Do not remove the water filter drain valve while the shutoff valve is open. (Otherwise, water may leak out.) 2 Extend the wand.
Deodorizing Filter (Approximately once a month) < If you notice odors inside the bowl unit > 1 Unplug the power plug. 2 Remove the deodorizing filter. Hold the knob and pull outward. Do not pull with undue force. (May cause damage or malfunctions.) 3 Deodorizing Filter Clean with a tool such as a toothbrush. When washing with water, dry off all water before mounting. 5 Insert the power plug. The POWER LED lights up. Push firmly until a click sound is heard.
Maintenance Water Filter (Bowl Unit) (Approximately once every 6 months) 1 Remove the side panel (left). 4 Unplug the power plug. 5 Loosen the nut on the shutoff valve to remove the water filter. Use the opening/closing tool (accessory). There is an opening/closing tool (accessory) on the rear surface. Water filter Nut 2 Close the shutoff valve. (Page 36 Step 1 ) Opening/ closing tool 3 Extend the wand. Operate with the buttons on the back side of the remote control. (1) (2) Press [MENU].
7 Insert the water filter into the nut and insert the nut into the shutoff valve. 10 Mount the opening/closing tool to its original position and reinstall the side panel. Top of the bowl unit Fit the side panel to the top and side of the bowl unit without a gap. 8 Open the shutoff valve. (Page 15) Side of the bowl unit 11 Insert the power plug. The POWER LED lights up. Maintenance 9 Tighten the nut on the shutoff valve.
Changing Settings Setting List Various settings can be configured to make the product more convenient and user-friendly for you and your family. Remote control back side MENU Display screen 1/4 1.MANUAL CLEANING 2.
Available Settings Bold: Initial settings Set whether or not to clean the bowl unit automatically Change the amount of time before the toilet flushes automatically Set whether or not to open and close the toilet lid automatically Change the amount of time before the lid/seat closes automatically Change the amount of time after which the lid/seat opens automatically upon closing it with hands Automatically open and close the toilet lid/ Automatically open and close the toilet seat and toilet
Changing Settings AUTO FLUSH 1 MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. 6(/(&7 2 >Ɣ(17(5@PUSH MENU 2.ENERGY SAVER 3.AUTO FUNCTION SELECT 1/4 3/4 >Ɣ(17(5@PUSH Set whether or not to clean the bowl unit automatically AUTO FLUSH Use to select "AUTO FUNCTION" and then press [●ENTER]. 3 AUTO FUNCTION 1.AUTO FLUSH 2.
4 5 4 5 Use to select "AUTO FLUSH". AUTO FLUSH 1.AUTO FLUSH 2.AUTO FLUSH DELAY SELECT >Ɣ(17(5@PUSH Use to select "ON" or "OFF" and then press [●ENTER]. AUTO FLUSH 1.AUTO FLUSH 2.AUTO FLUSH DELAY Use to select "AUTO FLUSH DELAY". AUTO FLUSH 1.AUTO FLUSH 2.AUTO FLUSH DELAY Use to select "5S", "10S" or "15S" and then press [●ENTER].
Changing Settings AUTO OPEN/CLOSE 1 MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. 6(/(&7 2 >Ɣ(17(5@PUSH MENU 2.ENERGY SAVER 3.AUTO FUNCTION SELECT 1/4 3/4 >Ɣ(17(5@PUSH Use to select "AUTO FUNCTION" and then press [●ENTER]. AUTO OPEN/ CLOSE Change the amount of time before the lid/seat closes automatically 3 AUTO FUNCTION 1.AUTO FLUSH 2.AUTO OPEN/CLOSE SELECT 2/4 >Ɣ(17(5@PUSH Use to select "AUTO OPEN/CLOSE" and then press [●ENTER].
4 5 4 5 4 5 AUTO OPEN/CLOSE 1.AUTO OPEN/CLOSE 2.AUTO CLOSE DELAY Use to select "ON" or "OFF" and then press [●ENTER]. AUTO OPEN/CLOSE 1.AUTO OPEN/CLOSE 2.AUTO CLOSE DELAY Use to select "AUTO CLOSE DELAY". AUTO OPEN/CLOSE 1.AUTO OPEN/CLOSE 2.AUTO CLOSE DELAY Use to select "25S" or "90S" and then press [●ENTER]. *2 AUTO OPEN/CLOSE 1.AUTO OPEN/CLOSE 2.AUTO CLOSE DELAY Use to select "AUTO OPEN DELAY". AUTO OPEN/CLOSE 2.AUTO CLOSE DELAY 3.
Changing Settings AUTO CLEANING 1 MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. 2 6(/(&7 >Ɣ(17(5@PUSH MENU 2.ENERGY SAVER 3.AUTO FUNCTION SELECT 1/4 3/4 >Ɣ(17(5@PUSH Use to select "AUTO FUNCTION" and then press [●ENTER]. 3 AUTO FUNCTION 2.AUTO OPEN/CLOSE 3.AUTO CLEANING SELECT 3/4 >Ɣ(17(5@PUSH Use to select "AUTO CLEANING" and then press [●ENTER].
4 5 4 5 4 5 Use to select "AUTO WAND CLEAN". AUTO CLEANING 1.AUTO WAND CLEAN 2.AUTO BOWL CLEAN Use to select "ON" or "OFF" and then press [●ENTER]. AUTO CLEANING 1.AUTO WAND CLEAN 2.AUTO BOWL CLEAN Use to select "AUTO BOWL CLEAN". AUTO CLEANING 1.AUTO WAND CLEAN 2.AUTO BOWL CLEAN Use to select "ON" or "OFF" and then press [●ENTER]. AUTO CLEANING 1.AUTO WAND CLEAN 2.AUTO BOWL CLEAN Use to select "DEODORIZER". AUTO CLEANING 2.AUTO BOWL CLEAN 3.
Changing Settings LIGHT 1 MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. 2 6(/(&7 >Ɣ(17(5@PUSH MENU 2.ENERGY SAVER 3.AUTO FUNCTION SELECT 1/4 3/4 Set whether or not to use the soft light SOFT LIGHT >Ɣ(17(5@PUSH Use to select "AUTO FUNCTION" and then press [●ENTER]. 3 AUTO FUNCTION 3.AUTO CLEANING 4.LIGHT SELECT 4/4 >Ɣ(17(5@PUSH Set whether or not to use the light inside the bowl unit BOWL LIGHT Use to select "LIGHT" and then press [●ENTER]. Remote control back side LIGHT 1.
4 5 4 5 4 5 Use to select "SOFT LIGHT". LIGHT 1.SOFT LIGHT 2.BOWL LIGHT 6(/(&7 >Ɣ(17(5@PUSH Use to select "ON" or "OFF" and then press [●ENTER]. LIGHT 1.SOFT LIGHT 2.BOWL LIGHT Use to select "BOWL LIGHT". LIGHT 1.SOFT LIGHT 2.BOWL LIGHT 6(/(&7 1/3 OFF 21 SOFT LIGHT OFF >Ɣ(17(5@PUSH To return 6(/(&7 LIGHT 1.SOFT LIGHT 2.BOWL LIGHT Use to select "INDICATOR". LIGHT 2.BOWL LIGHT 3.INDICATOR 6(/(&7 2/3 21 21 >Ɣ(17(5@PUSH Use to select "ON" or "OFF" and then press [●ENTER].
Changing Settings OTHER SETTING 1 MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. 2 6(/(&7 >Ɣ(17(5@PUSH MENU 3.AUTO FUNCTION 4.OTHER SETTING SELECT 1/4 4/4 BEEP >Ɣ(17(5@PUSH Use to select "OTHER SETTING" and then press [●ENTER]. Set whether or not to use the personal setting lock PERSONAL SETTING LOCK Remote control back side OTHER SETTING 1.ANTI FREEZING 2.BEEP Set whether or not to make a beep sound 1/4 OFF ON SELECT⇒[●ENTER]PUSH MENU/RETURN button : Move the frame.
3 4 3 4 3 4 Use to select "BEEP". OTHER SETTING 1.ANTI FREEZING 2.BEEP SELECT 2/4 OFF ON >Ɣ(17(5@PUSH Use to select "ON" or "OFF" and then press [●ENTER]. OTHER SETTING 1.ANTI FREEZING 2.BEEP Use to select "PERSONAL SETTING LOCK". OTHER SETTING 3/4 3.PERSONAL SETTING LOCK ON Use to select "ON" or "OFF" and then press [●ENTER]. OTHER SETTING 3/4 3.PERSONAL SETTING LOCK OFF Use to select "PRESSURE/ POSITION SETTING". OTHER SETTING 4/4 4.
What to Do? If there is no water due to a power outage or water failure 1 Use a bucket to flush water. 2 If the water level is low after flushing, add more water. Large bucket Pour strongly, aiming at the center of the bowl unit. Prevents odors. Attention! Newspaper, dustcloth, etc. • If there is a water supply failure, set "AUTO FLUSH" to "OFF". (Page 42) • When the power or water supply is restored, be sure to perform a flush. (To prevent waste from remaining in the drain pipe.
Long Periods of Disuse If the toilet is in a location you will not visit for a long time, drain the water. (The water in the tank may become contaminated and cause skin irritation or other problems.) CAUTION • Do not drain water when the top unit is lifted up with the cleaning lift lever (Page 34). How to drain the water 1 Close the shutoff valve. (Page 36 Step 1 ) 2 3 Press [FLUSH] on the remote control to drain the tank. Drain the pipe. Extend the wand.
What to Do? Long Periods of Disuse How to drain the water (continued) 4 Pull out the water drain lever. 5 Release your hand to return the water drain lever to its original position. Water drain lever The water comes out from near the wand for about 20 seconds. ■ To use the NEOREST again • The water needs to be resupplied. (See below) Resupplying the Water 1 2 3 Open the shutoff valve. Check that water is not leaking from a pipe or the top unit.
Troubleshooting First, try the actions described on pages 55 to 61. If the problem persists, consult the installer, seller or the contact listed on the back cover of this manual. CAUTION If a water leak occurs, close the shutoff valve. In the following case, disconnect the power plug and consult the contact listed on the back cover of this manual.
Troubleshooting Rear and Front Cleansing, Wand Please check Ref. Page ● If you can operate with the control panel (check while sitting on the toilet seat.) ➞ It may be the case that the top unit does not detect a signal of the remote control. Check "Is the remote control working?" 55 ● When the temperature is low, it takes time for the wand to come out after the remote control button is pressed because the water must be warmed up first.
Flushing Trouble For not flushing The toilet does not flush even when the button is pressed The bowl unit does not clean automatically or timing is delayed (Auto bowl unit cleaning) Please check ● Is the shutoff valve fully open? 15 ● Has a water failure occurred? ➞ Use a bucket to flush water. 52 ● Is the LEDs on the main display flashing? The tank is filling with water. (This takes about 60 seconds maximum.) ● Is "AUTO FLUSH" set to "OFF"? ➞ Set to "ON".
Troubleshooting Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE (LID)) Trouble The toilet lid does not open automatically Please check Ref. Page ● Is "AUTO OPEN/CLOSE (LID)" set to "OFF"? ➞ Set to "ON". ● Does the body sensor have difficulty detecting? ➞Remove any dirt that is on the body sensor. ● Even when set to "ON", "AUTO OPEN/CLOSE (LID)" is not performed for about 15 seconds after the toilet seat or toilet lid is closed.
Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE (LID)) Trouble Please check Ref. Page ● Is "AUTO OPEN/CLOSE (LID)" set to "ON"? ➞You can turn it "OFF". ● Is "AUTO CLOSE DELAY" set to "25s"? ● The seat switch will not turn on unless you sit on the seat properly. ➞Sit back on the toilet seat.
Troubleshooting Energy Saver Trouble Please check Ref. Page The ENERGY SAVER LED does not light up ● Did you disconnect the power plug or was there a power failure? The ENERGY SAVER LED on the main display may go off when the power is turned on even if the energy saver feature is "ON". (It will turn on within about 24 hours since the setting is retained.
Others Trouble Please check Ref. Page Water is leaking from the plumbing connections ● If any nuts in a connection are loose, firmly tighten them with a tool such as a monkey wrench. ➞If the water leak does not stop, close the shutoff valve and consult the contact listed on the back cover of this manual. - The display on the remote control goes out ● The display goes out when no button on the remote control is pressed for about 60 seconds or more.
Specifications Item SN952M Rated power supply Rated power consumption Maximum power consumption Type of water heater Power cord length Water protection level Flush volume Water supply system Bowl unit Flush type Bowl style AC 120 V, 60 Hz 1290 W 1473 W Instantaneous type 3.94ft (1.2m) IPX4 Full 1.0gal (3.8L) Light 0.8gal (3.0L) Direct supply/Pressurized supply Cyclone flushing (Siphon type) Elongated Approx. 0.07 to 0.11 gal/min. (Approx. 0.27 to 0.43 L/min.) Rear cleansing
Limited Warranty Three Years Limited Warranty Reference 63 M08009_HK_AH(EN)_CS5.
You are advised to record the following information to allow quick service. Date of purchase : Name of shop : Date : year month day Tel : ( ) 2015.7.8 M08009 64 M08009_HK_AH(EN)_CS5.
