Operation Manual

FAQ

Q1. What should I do if I cannot log in to the web management page?

• Verify that your device is connected to the Mobile Wi-Fi’s SSID.

• Verify that you have entered http://tplinkmifi.net or http://192.168.0.1 correctly.

• Verify that your device is set to obtain an IP address automatically.

Q2. What should I do when one of the following messages appears on the

screen?

¾ PIN Required

• Log in to the web management page http://tplinkmifi.net. Enter the PIN

provided by your mobile carrier and tap Done.

Tips:

The PIN code of your SIM card is preset by your mobile carrier and usually can be found on the package

of the SIM card.

¾ No SIM Card

• Power off the Mobile Wi-Fi and reinsert the SIM card.

¾ No Service

• Verify that your SIM card is an LTE , WCDMA or GSM SIM card.

• Verify that your SIM card is in your mobile carrier’ s service area and has

sufficient credit.

• Verify that your mobile carrier parameters are correct: Log into the web

management page, go to Dial-up and tap View profile details to check

if APN, Username and Password are correct. If not, return to the Dial-up

page and create a new profile with the correct information. Then tap Done

and confirm on the pop-up.

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