FAQ

IRONWOOD

FAQ

Q: ARE DRIP TRAY LINERS AVAILABLE?

A: We’ve designed the new Ironwood to make cleaning an easy and straightforward task. Our

funneled drip tray provides edge-to-edge coverage and not only captures all drippings and excess,

but also funnels it into one easy-to-access container along with the ash from the pellets. Covering

the drip tray with anything, including foil or liners, will signiﬁcantly impact the performance of the

grill and could damage the drip tray or grill.

Q: WHAT IS THE DIFFERENCE BETWEEN THE IRONWOOD AND THE IRONWOOD XL?

A: We’ll break it down for you: the Ironwood features 616 square inches of total cooking capacity,

and the Ironwood XL features 924 square inches. Other than cooking capacity, it’s the exact

same grill.

Q: WILL EVERYTHING TASTE SUPER SMOKY?

A: Everything tastes better cooked over wood and the Ironwood lets you have complete control

over smoke levels. Not all temperatures are equal – the higher the temps, the less smoke will be

produced. Food cooked between 165° - 225° will produce more smoky ﬂavor for your tastebuds

than food cooked at higher temps. And with Super Smoke Mode, you can crank up the wood-ﬁred

ﬂavor with the tap of a button.

Q: HOW LONG DOES IT TAKE TO ASSEMBLE AN IRONWOOD?

A: Got 30 – 60 minutes? That’s all you need to assemble your grill (plus a friend to lend a helping

hand). Watch our digital assembly instructions on the Traeger App to walk you through simple

step-by-step instructions.

Q: I ALREADY HAVE A GAS OR CHARCOAL GRILL. WHY SHOULD I GET THIS GRILL?

A: For starters, wood-ﬁred food just tastes better. No other grill can match the taste, versatility,

and ease of a Traeger grill. Really, this is much more than a grill. You can grill, smoke, bake, roast,

braise, and BBQ on an Ironwood. Not all grills are created equal – this is the best of the best.

Q: WHAT IS YOUR WARRANTY?

A: The Ironwood is built to last, and we stand by it with our limited 10-year warranty. If you

experience defects in material or workmanship under normal use and maintenance, then we’ve got

you covered. And if you have any questions about your grill, our seasoned experts have your back.

We’re here for you 365 days a year, including holidays, because we’re cooks – not bankers – and

we care about our craft.

Q: HOW DOES YOUR RETURN POLICY WORK?

A: If you have any problems, we’re here for you. Call us at 1-800-TRAEGER and we’ll walk you

through it. If you purchased a grill on Traeger.com, you can exchange your unopened grill order for

a new grill or full refund of the original purchase price within 45 days of shipment (return shipping

charges may apply). For products purchased from an authorized Traeger dealer, please contact the

dealer for details and policies applicable to their return policy.

THE ALL-NEW

PAGE 1
THE ALL-NEW IRONWOOD FAQ Q: ARE DRIP TRAY LINERS AVAILABLE? A: We’ve designed the new Ironwood to make cleaning an easy and straightforward task. Our funneled drip tray provides edge-to-edge coverage and not only captures all drippings and excess, but also funnels it into one easy-to-access container along with the ash from the pellets. Covering the drip tray with anything, including foil or liners, will significantly impact the performance of the grill and could damage the drip tray or grill.
PAGE 2
Q: I ALREADY HAVE A GAS OR CHARCOAL GRILL. WHY SHOULD I GET THIS GRILL? A: For starters, wood-fired food just tastes better. No other grill can match the taste, versatility, and ease of a Traeger grill. Really, this is much more than a grill. You can grill, smoke, bake, roast, braise, and BBQ on an Ironwood. Not all grills are created equal – this is the best of the best. Q: WHAT IS YOUR WARRANTY? A: The Ironwood is built to last, and we stand by it with our limited 10-year warranty.