Warranty

TrafficMASTER™
15 Year Warranty
Structural Warranty
The manufacturer warrants its TrafficMASTER™ Laminate Flooring to be delamination-free for 15 years from the
date of purchase.
15-Year Limited Warranty (Wear, Staining & Fading)
The manufacturer warrants to the original purchaser that the surface wear layer on TrafficMASTER™ products
will not wear through, stain or fade from sunlight or artificial light for 15 years from the date of purchase
when used under normal residential traffic conditions. If the product wears through*, fades or stains,
the manufacturer will repair or replace, at its option, the affected flooring material. This warranty includes
the repair or replacement of defective material only, exclusive of all labor charges. Should the original floor
design be discontinued, the manufacturer will replace the defective material with one of equal value. This
warranty is exclusive and in lieu of all other warranties, express or implied, and all other remedies, guarantees,
or liabilities arising by law or otherwise.
*the surface wear must be evident, measuring at least 2 square inches (13cm2) and not be the
result of any items listed in the Exclusion section. Loss of gloss is not surface wear.
Warranty Exclusions
The owner must inspect for color, finish and quality before installation. The manufacturer cannot be held
responsible for costs incurred when a floor with visible defects has been installed. The warranty does not
cover wear or damage caused by improper installation, negligence, water, erosion, abrasion, extreme heat
or temperature conditions, cleaning, care or maintenance in a manner contrary to the instructions as
provided by the manufacturer, physical abuse or misuse of the product, physical damages, accidents
causing indentation, scratching, impact or cutting, freight damage, alteration, or any wear or damage caused
by acts of God. The warranty does not apply if the product is installed in areas where condensation may
occur repeatedly. Under no circumstances can the manufacturer be held responsible for damages, loss of
time, inconvenience, expenses or costs caused by or resulting directly or indirectly from a problem about
which a claim has been or may be made hereunder. The manufacturer offers no other warranty, express or
implied, than the one described herein, including any warranty of merchantability or suitability of the
product for a particular purpose. Because certain provinces or states do not allow exclusions or limitations
of indirect damages, the above limitations or exclusions may not apply to you. This warranty provides you
with specific legal rights, and you may also have other rights which may vary according to state or
province.
To make a claim, contact your dealer no later than 30 days following the date of discovery of the defect.
Proof of purchase, such as bill of sale, is mandatory when requesting warranty service.
• The manufacturer reserves the right to designate a representative to inspect the floor and remove
samples for analysis.
• No unauthorized person, fabricator or installer, agent or employee of the manufacturer, or any
representative is entitled to assume any liability on behalf of the manufacturer relating in the sale
of this product or has the authority to increase or alter the obligations or limitations of this
warranty.