User`s guide

Synology DiskStation User's Guide

Based on DSM 3.2

153 Chapter 16: Perform Advanced Management Tasks

Reset admin's Password

If you forgot the password for admin and are therefore unable to log in to DSM, you can reset the password to

blank and set a new password.

To reset admin's password:

Press and hold the RESET button on the back panel of your Synology DiskStation for 4 seconds until you heard

a beep sound.

Note: Other than resetting administrator's password, using the RESET button will also restore Synology DiskStation's

IP and DNS to the default value.

Restore Synology DiskStation to Factory Defaults

Go to Main Menu > Control Panel > Restore Defaults if you want to restore your Synology DiskStation to

factory defaults.

There are three restore options:

 Format the hard disk but keep the current settings: All user data in the hard drive will be deleted; whereas

the system configurations will remain.

 Format the hard disk and restore to factory default settings: All user data in the hard drive will be deleted

and the entire system will be restored to default.

 Reset the password of MySQL database: The password of the MySQL database will be reset.

If you wish to delete your MySQL databases, check the Delete MySQL databases checkbox and click OK.

Reinstall Synology DiskStation

If you want to reinstall your Synology DiskStation without losing its data, you can use the RESET button on the

back panel.

To reinstall Synology DiskStation:

1 Press and hold the RESET button for about 4 seconds until the Synology DiskStation emits a beep sound.

2 Within the next 10 seconds, press and hold RESET button for about 4 seconds until the Synology DiskStation

emits a beep sound.

3 Run Synology Assistant and follow the installation instructions in the Quick Installation Guide that came with

your installation disc to set up the Synology DiskStation.

Important: The data saved on the Synology DiskStation will not be erased during the reinstallation. However, for

security reason, we strongly recommend that you back up the data first.