P-3520D P-3521D Operation Guide
This Operation Guide is for models P-3520D and P-3521D. Note This Operation Guide contains information that corresponds to using both the inch and metric versions of these machines. The inch versions of these machines are shown in the screens in this guide. If you are using the metric version, use the messages provided for the inch version as reference only. In the body text, only the inch messages are given if these versions differ only in capitalization.
Contents 1 Machine Parts ............................................................................. 1-1 Components at the Front of the Printer ................................... 1-2 Components at the Rear of the Printer ..................................... 1-3 Operation Panel .......................................................................... 1-4 Indicators .................................................................................... 1-5 Keys .............................................
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Legal and Safety Information Please read this information before using your machine.
Legal Information CAUTION NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED BY IMPROPER INSTALLATION. Notice on Software SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE PRINTER'S EMULATION MODE. The printer is factory-set to emulate the PCL. The emulation mode can be changed. Notice The information in this guide is subject to change without notification. Additional pages may be inserted in future editions. The user is asked to excuse any technical inaccuracies or typographical errors in the present edition.
This product was developed using the Tornado™ Real Time Operating System and Tools from Wind River Systems. This product contains UFST™ and MicroTypeR from Monotype Imaging Inc.
License Agreements IBM Program License Agreement THE DEVICE YOU HAVE PURCHASED CONTAINS ONE OR MORE SOFTWARE PROGRAMS (“PROGRAMS”) WHICH BELONG TO INTERNATIONAL BUSINESS MACHINES CORPORATION (“IBM”). THIS DOCUMENT DEFINES THE TERMS AND CONDITIONS UNDER WHICH THE SOFTWARE IS BEING LICENSED TO YOU BY IBM. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS LICENSE, THEN WITHIN 14 DAYS AFTER YOUR ACQUISITION OF THE DEVICE YOU MAY RETURN THE DEVICE FOR A FULL REFUND.
1. the equivalent of U.S. $25,000 in your local currency; or 2. IBM's then generally available license fee for the Program This limitation will not apply to claims for bodily injury or damages to real or tangible personal property for which IBM is legally liable. IBM will not be liable for any lost profits, lost savings, or any incidental damages or other economic consequential damages, even if IBM, or its authorized supplier, has been advised of the possibility of such damages.
3. To protect proprietary rights of Monotype Imaging, you agree to maintain the Software and other proprietary information concerning the Typefaces in strict confidence and to establish reasonable procedures regulating access to and use of the Software and Typefaces. 4. You agree not to duplicate or copy the Software or Typefaces, except that you may make one backup copy. You agree that any such copy shall contain the same proprietary notices as those appearing on the original. 5.
Safety Information Radio Frequency Transmitter This machine contains a transmitter module. We, the manufacturer hereby declare that this equipment (page printer), model P-3520D and P-3521D are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Radio Tag Technology In some countries, the radio tag technology used in this equipment to identify the toner container may be subject to authorization, and the use of this equipment may consequently be restricted.
Ozone Concentration These printers generate ozone gas (O3), which may concentrate in the place of installation and cause an unpleasant smell. To minimize the concentration of ozone gas to less than 0.1ppm, we recommend you not to install the printer in a confined area where ventilation is blocked. EN ISO 7779 Maschinenlärminformations-Verordnung 3. GPSGV, 06.01.2004: Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß EN ISO 7779.
Duplex Printing This printer includes duplex printing as a standard function. For example, by printing two single-sided originals onto a single sheet of paper as a duplex printing, it is possible to lower the amount of paper used. Printing in duplex mode reduces paper consumption and contributes to the conservation of forest resources. Duplex mode also reduces the amount of paper that must be purchased, and thereby reduces cost.
Symbols The sections of this guide and parts of the machine marked with symbols are safety warnings meant to protect the user, other individuals and surrounding objects, and ensure correct and safe usage of the machine. The symbols and their meanings are indicated below. DANGER: Indicates that serious injury or even death will very possibly result from insufficient attention to or incorrect compliance with the related points.
Installation Precautions Environment Caution Avoid placing the machine on or in locations which are unstable or not level. Such locations may cause the machine to fall down or fall over. This type of situation presents a danger of personal injury or damage to the machine. Avoid locations with humidity or dust and dirt. If dust or dirt become attached to the power plug, clean the plug to avoid the danger of fire or electrical shock.
Power Supply/Grounding the Machine Warning Do not use a power supply with a voltage other than that specified. Avoid multiple connections in the same outlet. These types of situations present a danger of fire or electrical shock. Plug the power cord securely into the outlet. If metallic objects come in contact with the prongs on the plug, it may cause a fire or electric shock.
Precautions for Use Cautions when using the machine Warning Do not place metallic objects or containers with water (flower vases, flower pots, cups, etc.) on or near the machine. This situation presents a danger of fire or electrical shock should they fall inside. Do not remove any of the covers from the machine as there is a danger of electrical shock from high voltage parts inside the machine. Do not damage, break or attempt to repair the power cord.
For safety purposes, always remove the power plug from the outlet when performing cleaning operations. If dust accumulates within the machine, there is a danger of fire or other trouble. It is therefore recommended that you consult with your service representative in regard to cleaning of internal parts. This is particularly effective if accomplished prior to seasons of high humidity. Consult with your service representative in regard to the cost of cleaning the internal parts of the machine.
If the machine will not be used for an extended period of time, remove the paper from the cassette, return it to its original package and reseal it. About the Operation Guide This Operation Guide contains the following chapters: 1 Machine Parts This chapter explains the names of parts. 2 Loading Paper This chapter explains paper specifications for this printer and how to load paper into the cassette or MP tray.
Conventions in This Guide This manual uses the following conventions. Convention Description Italic Typeface Used to emphasize a key word, Refer to Configuration Tool on page 3-9. phrase or reference to additional information. Used to denote buttons on the To start printing, click OK. software. Bold Example Bracket Bold Used to denote operation panel Printing resumes when [GO] is keys. pressed. Note Used to provide additional or useful information about a function or feature.
1 Machine Parts This chapter identifies machine parts, indicators, and operation panel keys.
Components at the Front of the Printer 1 3 2 4 5 9 8 7 6 1 2 3 4 5 6 7 8 9 10 1-2 10 Top Cover Paper Stopper Top Tray Operation Panel Right Cover Paper Cassette Front Cover MP Tray Subtray Power Switch Machine Parts
Components at the Rear of the Printer 11 12 13 14 11 12 13 14 Machine Parts Optional Interface Slot Cover USB Interface Connector Rear Cover Power Cord Connector 1-3
Operation Panel 1 2 6 3 5 4 7 8 1 2 3 4 5 6 7 8 1-4 Ready Indicator Attention Indicator Toner Indicator Data Indicator Paper Indicator Jam Indicator [Cancel] Key [GO] Key Machine Parts
Indicators There are six indicators located on the top right of the printer. The indicators are used to identify the status of the printer at any time. To identify the printer status, check the indicators on the printer and then refer to the table below. Indicator Status Meaning Ready (Green) Lit Indicates online status (printing is possible). Fast Flashing Offline status. You cannot print, but the printer can receive data. Slow Flashing The printer is in sleep mode.
Keys Refer to the following table for the name and description of the basic functions of each key. Key Status Operation Function Cancel - Press for 1 second or more Cancels the data from the PC GO At Ready Press momentarily Switches On-line/Off-line Press for 3 to 9 seconds Prints the status page. Press for 10 seconds or more Prints the service status page. At Error Press momentarily Clears the error.
2 Loading Paper This chapter explains paper specifications for this printer and how to load paper into the cassette or MP tray.
General Guidelines The machine is designed to print on standard copier paper, but it can also accept a variety of other types of paper within the limits specified below. Note The manufacturer assumes no liability for problems that occur when paper not satisfying these requirements is used. Selection of the right paper is important. Using the wrong paper can result in paper jams, curling, poor print quality, and paper waste, and in extreme cases can damage the machine.
Minimum and Maximum Paper Sizes The minimum and maximum paper sizes are as follows. For the paper smaller than JIS B6, postcards, and envelopes, the MP tray must be used.
Selecting the Right Paper This section describes the guidelines for selecting paper. Condition Avoid using paper that is bent at the edges, curled, dirty, torn, embossed, or contaminated with lint, clay, or paper shreds. Use of paper in these conditions can lead to illegible printing and paper jams, and can shorten the life of the machine. In particular, avoid using paper with a surface coating or other surface treatment. Paper should have as smooth and even a surface as possible.
Basis weight Basis weight is the weight of paper expressed in grams per square meter (g/m²). Paper that is too heavy or too light may cause feed errors or paper jams as well as premature wear of the product. Uneven weight of paper, namely uneven paper thickness may cause multiple-sheet feeding or print quality problems such as blurring because of poor toner fusing. The recommended basis weight is between 60 and 120g/m² (16 to 31.
The moisture content of the paper varies with the relative humidity in the room. When the relative humidity is high and the paper absorbs moisture, the paper edges expand, becoming wavy in appearance. When the relative humidity is low and the paper loses moisture, the edges shrink and tighten, and print contrast may suffer. Wavy or tight edges can cause jams and alignment anomalies. The moisture content of the paper should be 4 to 6%.
Special Paper The following types of special paper can be used: • • • • • • • • • Thin paper (60 to 64 g/m²) Thick paper (90 to 220 g/m²) Colored paper Recycled paper Overhead projector transparencies Cardstock Coated paper Envelopes Labels Use paper that is sold specifically for use with copiers or printers (heatfusing type). When using transparencies, labels, envelopes, cardstock, coated, or thick paper, feed the paper from the MP Tray.
Some label paper is manufactured with an extra margin of top sheet around the edge. Do not remove the extra top sheet from the carrier sheet until after printing is finished. Acceptable Unacceptable Top sheet Carrier sheet The table below lists the specifications for adhesive label paper. Item Specification Weight of top sheet Composite weight Thickness of top sheet Composite thickness Moisture content 44 to 74g/m² (12 to 20 lb/ream) 104 to 151g/m² (28 to 40 lb/ream) 0.086 to 0.107mm (3.9 to 4.
Thick Paper Fan the stack of paper and align the edges before loading them in the MP tray. Some types of paper have rough edges on the back (those are created when the paper is cut). In this case, put the paper on a flat place and rub the edges once or twice with, for example, a ruler to smooth them. Feeding rough edged paper may cause paper jams. Note If the paper jams even after you smooth it out, load the paper in the MP Tray with the leading edge raised up a few millimeters as shown in the illustration.
Paper Type The printer is capable of printing under the optimum setting for the type of paper being used. A different paper type setting can be made for each paper source including the MP tray. Not only can preset paper types be selected, but it is also possible for you to define and select customized paper types. Paper type can be changed using the printer driver and Configuration Tool. The following types of paper can be used.
Preparing the Paper After removing paper from the packaging, fan through the sheets to separate them prior to loading. If using paper that has been folded or is curled, straighten it prior to loading. Failure to do so may result in a paper jam. IMPORTANT Ensure paper is not stapled and clips are removed. Loading Paper into Cassette 250 sheets of 11 × 8 1/2" or A4 paper (80 g/m²) may be loaded into the Cassette. 1 Pull the cassette completely out of the printer.
3 Adjust the position of the width guides located on the left and right sides of the cassette. Press the release button on the left guide and slide the guides to the paper size required. Note Paper sizes are marked on the cassette. 4 Adjust the paper length guide to the paper size required. If you are going to use paper that is longer than A4, pull out the extension paper cassette by pushing the release lever one by one and adjust it to the desired paper size. 5 2-12 Load the paper in the cassette.
Note Do not load paper above the triangle mark located on the width guide. 6 Insert the paper cassette into the slot in the printer. Push it straight in as far as it will go. There is a paper gauge on the left side of the front of the paper cassette to indicate the remaining paper supply. When paper is exhausted, the pointer will go down to the level of (empty). 7 Loading Paper Specify the paper size and type for the cassette using Configuration Tool.
Loading Paper into MP (Multi-Purpose)Tray This machine can load up to 50 sheets of 11 × 8 1/2" or A4 paper (80 g/m²) into the MP Tray. 1 Pull the MP tray towards you until it stops. IMPORTANT When pulling the cassette out of the printer, ensure it is supported and does not fall out. 2 Adjust the position of the paper guides on the MP tray. Standard paper sizes are marked on the MP tray. For standard paper sizes, slide the paper guides to the corresponding mark. 3 Pull out the subtray.
Note If the paper is considerably curled in one direction, for example, if the paper is already printed on one side, try to roll the paper in the opposite direction to counteract the curl. Printed sheets will then come out flat. Correct Incorrect When loading envelope, place with the envelope flap closed and keep the printing side face-up. Insert envelope against the guide with the flap on the front or left side until they stop.
2-16 Loading Paper
3 Connecting and Printing This chapter explains how to start up the printer, print from your PC, and use the application software included in the DVD-ROM.
Connections This section explains how to start up the printer. Connecting the USB Cable Follow the steps as below for connecting the USB cable. 1 Connect the USB cable (not included) to the USB Interface Connector. Note Use a USB cable with a rectangular Type A plug and a square Type B plug. The USB cable should be shielded and no longer than 5 meters (16 feet) long. 2 Connect the other end of the USB cable to the computer's USB interface connector.
Installing the Printer Driver Ensure the printer is plugged in and connected to the PC before installing the printer driver from the DVD-ROM. The printer driver is necessary to print data created in an application. For details on the printer driver, refer to Printing System Driver User Guide on the DVD-ROM. Note Installation on Windows must be done by a user logged on with administrator privileges. When connected by USB cable, Plug and Play is disabled on this device when in Sleep mode.
4 Select the device to be installed. You can also select Use host name for port name and set to use the host name of the standard TCP/IP port. (A USB connection cannot be used.) Note Installation on Windows must be done by a user logged on with administrator privileges. If the Welcome to the Found New Hardware Wizard dialog box displays, select Cancel. If the autorun screen is displayed, click Run setup.exe. If the user account management window appears, click Yes (Allow).
Custom Install The following procedure is an example for installing the software in Windows 7 using Custom Install. 1 Insert the DVD-ROM. Note Installation on Windows must be done by a user logged on with administrator privileges. If the Welcome to the Found New Hardware Wizard dialog box displays, select Cancel. If the autorun screen is displayed, click Run setup.exe. If the user account management window appears, click Yes (Allow). 2 Click View License Agreement and read the License Agreement.
5 Select the device to be installed and driver to be installed, and then click the arrow button to move it to the Products to Install list. 6 Select the utility to be installed, and then click the arrow button to move it to the Products to Install list. Note To install Status Monitor, it is necessary to install Microsoft .NET Framework 4.0 beforehand. 7 Click Install. 8 Finish the installation. When Your software is ready to use appears, you can use the software.
Uninstalling the Software Perform the following procedure to delete the Software from your computer. Note Uninstallation on Windows must be done by a user logged on with administrator privileges. 1 Click Start button on the Windows and then select All Programs, (name of offer company), and Uninstall Product Library to display the Uninstall Wizard. 2 Place a check in the check box of the software to be deleted. Click Uninstall.
3 Double-click OS X 10.5 or higher. 4 Double-click (Brand Name) OS X 10.5+. 5 The printer driver installation program starts up. 6 Install the printer driver as directed by the instructions in the installation software. This completes the printer driver installation. If a USB connection is used, the machine is automatically recognized and connected. If an IP connection is used, the settings below are required. 7 3-8 Open System Preferences and click Print & Scan.
8 Click the plus symbol (+) to add the installed printer driver. 9 Click the IP icon for an IP connection and then enter the IP address and printer name. The number entered in Address will automatically appear in Name. Change if needed. Note When using a Bonjour connection, select Default and click the item that appears in Printer Name. The driver with the same name as the machine automatically appears in Driver. 10 Select the options available for the machine and click Continue.
Printing This section explains the printing procedure from an application software. You can specify the printing settings from each tab on Printing System Driver. Printing System Driver is stored in the DVD-ROM (Product Library). For more information, refer to the Printing System Driver User Guide in the DVD-ROM. About Printing System Driver Printing System Driver consists of the following tabs.
Printing from Application Software The steps required to print a document created with an application are explained below. You can select the printing paper size. Note You can also select the various settings by clicking Properties to open the Properties dialog box. 1 2 Load the paper required into the paper cassette. 3 Click the drop-down list of printer names. All the installed printers are listed. Click the name of the printer. 4 Use Number of copies to enter the number of copies required.
Screen Overview The screen overview of the Status Monitor is as follows. Pop-up window 3D View Status Monitor icon Pop-up window If an information notification event occurs, a pop-up window appears. This window only appears when the 3D View is open on the desktop. 3D View This shows the status of the monitored printer as a 3D image. You can choose whether to show or hide the 3D view from the menu displayed when you right-click the Status Monitor icon.
Specify the Notification setting for the Status Monitor. For details, refer to Notification Settings on page 3-13. Exit Exits the Status Monitor. Notification Settings Use the Notification option to set up the Status Monitor. The Notification tab contains the following items. IMPORTANT To confirm the settings on Sound Notification tab, the computer requires the sound capabilities such as sound card and speaker.
Configuration Tool The Configuration Tool allows you to check and/or change the settings for printers not included in the Printing System Driver. The Configuration Tool can be used for printers connected to the PC via a USB cable. Note The contents of the Properties dialog box will vary depending on the installed optional devices, and whether the device is connected by a network interface or a local interface.
Status Tab The Status tab displays current information about the device, such as the model name, system firmware, engine firmware, serial number, total memory, and number of printed pages. Input Tab The Input tab displays information about the paper feeder attached to the machine, such as the current paper level and the maximum paper capacity. Media Tab The Media tab displays and lets you select the weight and density for each media type.
Printer Tab The Printer tab allows you to set print processing parameters that are not available in the Printing System Driver. As well as the form feed timeout, you can change the memory size used for processing raster data such as bitmap and JPEG files. Connection Tab You can use the Connection tab to set the emulation. You can also use this tab to change the buffer memory size and buffer mode of the printer for communication processing to the host.
Others Tab The Others tab enables you to configure the printer settings shown below. Item Description Auto sleep Configures the amount of time when the printer automatically enters Sleep Mode. Enables or disables the EcoFuser. Select On to reduce the power consumption to a minimum by turning off the heater of the fixing unit at Sleep Mode. The default setting is On. Locks or unlocks the operation panel. Locking the operation panel disables key operations from the panel. Enables or disables RAM disk mode.
3-18 Connecting and Printing
4 Maintenance This chapter explains how to replace the toner container and clean the printer.
General Information This chapter describes basic maintenance tasks you can perform for the printer. You can replace the toner container according to the printer's status: Also, the internal parts need periodic cleaning. Note Information Collection on Memory Chips - The memory chip attached to the toner container is designed to improve convenience for the end user; to support the recycling operation of empty toner containers; and to gather information to support new product planning and development.
Replacing the Toner Container This section explains how to replace the toner container. CAUTION Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns. IMPORTANT During toner container replacement, temporarily move storage media and computer supplies (such as floppy disks) away from the toner container. This is to avoid damaging media by the magnetism of toner.
4-4 3 Take the new toner container out of the toner kit. Shake the new toner container at least 5 times as shown in the figure in order to distribute the toner evenly inside the container. 4 Remove the label from the toner container. 5 Install the new toner container in the printer. Push firmly on the top of the container at the positions marked PUSH, until you hear a click.
6 7 Turn the lock lever to the lock position. Close the top cover. Maintenance Kit Replacement When the machine prints 100,000 pages, a message is printed indicating that the maintenance kit should be replaced. The maintenance kit must then be replaced immediately. To replace the maintenance kit, contact your service technician. IMPORTANT When the waste toner in the drum unit is almost full, [Attention] indicator and [Toner] indicator are flashing. Replace the maintenance kit.
Cleaning the Printer To avoid print quality problems, the interior of the printer must be cleaned with every toner container replacement. 1 Open the top cover and front cover. 2 Lift the developer unit together with the toner container out of the printer. 3 Remove the drum unit from the printer by holding the green levers with both hands. Developer Unit Drum Unit 4-6 Note The drum unit is sensitive to light. Never expose the drum unit to light for more than five minutes.
4 Place the drum unit flat on a clean, level surface. IMPORTANT Do not place the drum unit on end. 5 Use a clean, lint free cloth to clean dust and dirt away from the metal registration roller. IMPORTANT Take care not to touch the transfer roller (black) during cleaning. 6 On the drum unit, slide the charger cleaner (green) back and forth 2 or 3 times to clean the charger wire, then return it to its original position (CLEANER HOME POSITION ).
8 4-8 Return the developer unit to its position, aligning the guides at both ends with the slots in the printer. Then, close the front cover and top cover.
Prolonged Non-Use and Moving of the Printer Prolonged Non-use If you ever leave the printer unused for a long period of time, remove the power cord from the wall outlet. We recommend you consult with your dealer about the additional actions you should take to avoid possible damage that may occur when the printer is used next time. Moving the Printer When you move the printer: • • • Move it gently. Keep it as level as possible to avoid spilling toner inside the printer.
4-10 Maintenance
5 Troubleshooting This chapter explains how to handle printer problems, understand indicator combinations, and clean paper jams.
General Guidelines The table below provides basic solutions for problems you may encounter with the printer. We suggest you consult this table to troubleshoot the problems before calling for service repairs. Symptom Check Items Corrective Actions The printer will not print from the computer. Check the Ready indicator. Using the information on page 1-5, check if an error has occurred and clear the error.
Print Quality Problems The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer. If the suggested corrective action will not solve the problem, call for service. Printed Results Corrective Action Completely blank printoutt Check the toner container. Open the front cover and check that the toner container is correctly installed in the printer.
Printed Results Corrective Action Faint or blurred printing Check the toner container and if necessary replace. Refer to Toner Container Replacement on page 4-2. Clean the charger wire. Refer to Cleaning the Printer on page 4-6. Gray background Check the toner container and if necessary replace. Refer to Toner Container Replacement on page 4-2. Check the developer unit and drum unit are installed correctly. Refer to Cleaning the Printer on page 4-6.
Understanding Indicators The indicator displays generally fall into one of three categories: normal operation, maintenance and errors (repairs). Click the icon to play the animation of the indicator combinations. Right-click an indicator, then select Playback and Play to play the animation repeatedly. IMPORTANT To play the animation, you have to install Adobe Flash Player and Adobe Reader (Version 6.01 or more) to your PC.
Indicator Meaning The printer is installing toner. The printer is receiving data. The printer is receiving data. Printing resumes when the [GO] is pressed. The printer is printing the last page after waiting. Printing is possible. Offline status. You cannot print, but the printer can receive data. The printer returns to online status when the [GO] is pressed.
Indicator Meaning The printer is in sleep mode.The printer returns to online status when the [GO] is pressed, the cover is opened and closed, or the printer receives the print jobs. [Ready] indicator is flashing slowly.
Maintenance Indication The table below shows the indicator combinations when user intervention is required. It is assumed that the printer is online and is processing data. Indicator Meaning Remedy There is no paper in the cassette, MP tray. Load paper into the paper source. The cassette is not inserted properly. Insert the cassette fully into the printer. The top cover is open. Close the cover.
Indicator Troubleshooting Meaning Remedy A paper jam occurred during printing. Open the printer cover and remove the jammed paper. The toner is running low. Have a new toner container ready. The toner has run out. Replace with a new toner container. After replacing the toner container, clean the inside of the printer. The installed toner container's regional specification does not match the printer's. Install the specified toner container.
Indicator Meaning Remedy Specified file not found. Press [GO] to continue processing. Press [Cancel] to cancel processing. The current printing cannot be continued. Press [GO] to continue processing. Press [Cancel] to cancel processing. Unable to print due to insufficient memory. Install the expansion memory in the printer. Press [GO] to continue processing. Press [Cancel] to cancel processing. Unable to print as the data is too complicated. Press [GO] to continue processing.
Cleaning Paper Jams If paper jams in the paper transport system, or no paper sheets are fed at all, the printer automatically goes offline, and the Jam indicator will light. Status Monitor or Embedded Web Server can indicate the location of the paper jam (the component where the paper jam has occurred). Remove the paper jam. After removing the paper jam, the printer will resume printing. Possible Paper Jam Locations The figure below shows the printer's paper paths including the optional paper feeder.
General Considerations for Clearing Jams Bear in mind the following considerations when attempting paper jam removal: CAUTION When pulling the paper, pull it gently so as not to tear it. Torn pieces of paper are difficult to remove and may be easily overlooked, deterring the paper jam recovery. • • If paper jams occur frequently, try using a different type of paper, replace the paper with paper from another ream, or flip the paper stack over.
Paper Cassette/Paper Feeder 1 2 Pull out the cassette or optional paper feeder. Remove any partially fed paper. IMPORTANT Do not try to remove paper that has already been partially fed. Proceed to Inside the Printer on page 5-15. Note Check to see if paper is loaded correctly. If not, reload the paper. 3 Troubleshooting Push the cassette back in securely. The printer warms up and resumes printing.
Duplexer Paper is jammed in the duplexer. Remove the jammed paper using the procedure given below. 1 2 Pull the paper cassette all the way out of the printer. Open the duplexer's cover in front of the printer and remove any jammed paper. Open the duplexer's cover at the rear of the printer and remove any jammed paper. 3 5-14 Push the cassette back in securely, and open and close the top cover to clear the error. The printer warms up and resumes printing.
Inside the Printer 1 Pull the paper cassette all the way out of the printer. Remove any partially fed paper. IMPORTANT Do not try to remove paper that has already been partially fed. Proceed to step 2. 2 Open the top cover and front cover, and lift the developer unit together with the toner container out of the printer. 3 Remove the drum unit from the printer by holding the green levers with both hands. CAUTION The fuser unit inside the printer is hot.
5-16 5 Return the drum unit to its position, aligning the guides at both ends with the slots in the printer. 6 Insert the developer unit together with the toner container, back into the machine. Close the top cover and the front cover. The printer warms up and resumes printing.
Rear Cover 1 Open the rear cover and remove the jammed paper by pulling it out. CAUTION The fuser unit inside the printer is hot. Do not touch it, as it may result in burn injury. If the paper is jammed inside the fuser unit, open the fuser cover and remove the paper by pulling it out. 2 Troubleshooting Close the rear cover, and open and close the top cover to clear the error. The printer warms up and resumes printing.
5-18 Troubleshooting
6 Option This chapter explains the options for this printer.
General Information The printers have the following options available to satisfy your printing requirements. Note Install the memory module before installing the optional paper feeder (PF-100). For instructions on installing individual options, refer to the documentation included with the option. Some options are explained in the following sections.
Expansion Memory Modules To expand the printer memory for more complex print jobs and faster print speed, you can plug in optional memory module (dual in line memory module) in the memory slot provided on the printer main controller board. You can select additional memory module from 128, 256 or 512MB. The maximum memory size is 544MB. Note The expansion memory should only be installed by your service technician. We shall not be liable for any damages caused by improper installation of expansion memory.
Installing the Memory Module 6-4 1 2 Turn off the printer and disconnect the power cord and printer cable. 3 Remove the fixing tape in case of the first installation. Then, remove the memory slot cover as shown in the figure. 4 5 Push out the clamps on both ends of the memory socket. 6 Aligning the cutouts of the memory module with the matching keys of the socket, carefully plug the memory module into the memory socket until it clicks in place. Remove the right cover as shown in the figure.
7 The memory module is secured to the memory socket with the clamps. 8 Reinstall the memory slot cover and the right cover. Removing a Memory Module To remove a memory module, remove the right cover and the memory slot cover from the printer. Then, carefully push out the two socket clamps. Ease the memory module out of the socket to remove. Verifying the expanded memory To verify that the memory module is working properly, test it by printing a status page.
Paper Feeder (PF-100) The PF-100 allows you to add one (for P-3520D) or two (for P-3521D) more paper cassette to the bottom of the printer for continuous feeding of a large volume of paper. Each paper cassette can hold up to approximately 250 sheets of ISO A4, ISO A5, JIS B5, Letter, or Legal size (80g/m2) paper. This feeder is attached at the bottom of the printer as shown on the left.
Network Interface Card (IB-23) The network interface card supports TCP/IP, IPX/SPX, NetBEUI and AppleTalk protocols, so that the printer can be used on network environments including Windows, Macintosh, UNIX, NetWare, etc. The network interface card must be installed in the option interface slot that is located at the back of the printer. CAUTION Before inserting a network interface card in the printer, make sure that the printer is switched off.
6-8 Option
7 Appendix This section lists the following information of this printer.
Specifications Note These specifications are subject to change without notice.
Description Item P-3520D Operating Environment Temperature 10 to 32.5°C/50 to 90.5°F Humidity 15 to 80 % Altitude 2,500 m/8,202 ft maximum Brightness 1,500 lux maximum Supported OS Interface Microsoft Windows XP/Vista/7/8, Windows Server 2003/2008/2012 R2 Mac OS X 10.
Environmental Standard Requirements This machine conforms to the following environmental standard requirements. • • • Time for switching to Sleep mode (default): 1 minute Duplex Printing: Standard Equipment Durable paper for feeding: Paper made of 100% recycled paper NOTE: Contact your Dealer or Service Representative for recommended paper types.
Index A Expansion memory module option ........................................................................6-2 Adhesive label ................................................................. 2-7 Attention indicator operation panel ......................................................... 1-4 F C Front cover components ..............................................................1-2 Fuser unit clearing paper jams ................................................5-17 Cancel key ....................
toner container ..........................................................4-3 M Machine parts ...................................................................1-1 Maintenance Toner container replacement, cleaning .....................4-1 Maintenance indication indicators ...................................................................5-8 Memory module handling .................................................6-3 Moving printer ..................................................................
U Understanding indicators ................................................. 5-5 USB cable connection ................................................................3-2 USB interface connector components .............................................................. 1-3 V Verifying expanded memory ............................................
Index-4
TA Triumph-Adler GmbH Betriebsstätte Norderstedt Ohechaussee 235 22848 Norderstedt Germany Rev.1 2014.
