Warranty Guide

PHONE [phone] / FAX [phone] / POST OFFICE BOX 2429 / WHITE CITY, OREGON / 97503
6. Store in a clean, dry area, not in damp, moist or extremely humid environments. Wood is hygroscopic and dimensionally influenced
by changes in moisture content of its surrounding environment.
7. Mark the location of post on the beam and platform, then measure each post height from beam to platform. Cut to length minus
space for plastic plinth, elevated bracket or aluminum plinth on bottom of post.
8. Drill platform for plinth anchoring screw. Drive screw to proper depth. Test connection before attaching to post. If using elevated
bracket or aluminum plinth, follow the manufacturer’s anchoring instructions.
9. Attach plinth to post bottom, erect post, and drive into position under beam and onto plinth anchoring screw. Drill holes for
attaching post to beam, then caulk before using screws to secure.
10. Field repairs and touch-ups are the responsibility of the installing contractor and painter. Field touch-ups shall include the filling of
nail or screw holes, refinishing of raw surfaces resulting from job filling, repair of job-inflicted scratches and mars, and the final
cleaning of surfaces prior to painting.
11. Routine painting and maintenance must be performed as necessary to maintain a properly painted and sealed surface.
LIMITED LIFETIME WARRANTY TERMS AND CONDITIONS
All Post Defense Porch Posts, hereafter referred to as “products” sold by Turncraft, hereafter referred to as the “Company” are subject to
this Porch Post Limited Lifetime Warranty, hereafter referred to as “this Limited Lifetime Warranty.”
LI M I T E D LI F E T I M E WA R R A N T Y
The Company warrants that its products, if properly stored, transported, used, and installed according to the enclosed Care and Finishing
Instructions, will be free of rot and decay from the date of the original installation.
If the Company product that is the subject of this Limited Lifetime Warranty fails during the warranty period for reasons covered by this
Limited Lifetime Warranty and the purchaser submits the written service request required under this Limited Lifetime Warranty, the
Company will: replace the product with a product that is functionally at least equal and provide up to $100 in labor costs.
EX T E N T O F L I M I T E D L I F E T I M E W A R R A N T Y
This Limited Lifetime Warranty does not cover damages due to external causes, including, but not limited to, accidents, misuse, neglect,
alteration, repair, or improper installation or maintenance.
Care and Finishing Instructions are included with the packing materials you received with the product. Any use or care not in accordance
with these Care and Finishing Instructions voids this Limited Lifetime Warranty, and any damage caused by such use or care is not
covered under this Limited Lifetime Warranty.
This Limited Lifetime Warranty is limited to the original purchaser and is not transferable.
WA R R A N TY SE R V I C E
To obtain warranty service, the purchaser must submit a written service request mailed to the Company at Turncraft, PO Box 2429, White
City, OR 97503, or emailed to [e-mail]. A written service request must include: (1) proof of purchase, (2) a copy of this
Limited Lifetime Warranty, (3) an explanation of the problem, and (4) if possible, photos documenting the warranty claim.
WA R R A N TY LI M I T A T I O N S A N D E X C L U S I O N S
This warranty replaces all other warranties, express or implied, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose. The Company makes no express warranty beyond that stated here. The Company disclaims all
other warranties, express or implied, including, without limitation, implied warranties of merchantability and fitness for a particular
purpose.
Some laws do not allow the exclusion of implied warranties, so this limitation may not apply to you. If these laws apply, all express
and implied warranties are limited in duration to the limited warranty period. No warranties apply after that period. Some laws do not
allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
The use of any sample or model during the negotiations leading to the purchase of the product serves merely to indicate a type of
product that will be tendered to the purchaser. These samples or models create no warranty that the product will conform to the
samples or models.
LI M I TA T I O N S O F LI A B I L I T Y
The Company’s responsibility under this or any other warranty, implied or expressed, is limited to replacement and up to $100 in labor
costs, as set forth above. This remedy is the sole and exclusive remedy for any breach of warranty. The Company is not responsible for
indirect, special, incidental, or consequential damages resulting from any breach of warranty or under any other legal theory,
including, but not limited to, lost profits, downtime, and any damage to or replacement of equipment and property. Some jurisdictions
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply
to you. This Limited Lifetime Warranty gives you specific legal rights, and you may also have other rights that vary from jurisdiction to
jurisdiction.