Installation Guide

17
Limited Consumer Warranty
ThisproducthasbeenmanufacturedandtestedtothehighestqualitystandardsbyHansgrohe,Inc.(“Hansgrohe”).
ThiswarrantyislimitedtoHansgroheproductsthatarepurchasedbyaconsumerintheUnitedStatesorCanadaafter
March1,1996,andinstalledineitherintheUnitedStatesorinCanada.
WHO IS COVERED BY THE WARRANTY
Thiswarrantyextendstotheoriginalpurchaseronly.Thiswarrantyisnon-transferable.
WHAT IS COVERED BY THE WARRANTY
ThewarrantycoversonlyyourHansgrohemanufacturedproduct.Hansgrohewarrantsthisproductagainstdefectsin
materialorworkmanshipasfollows:
Hansgrohewillreplaceatnochargeforpartsonlyor,atitsoption,replaceanyproductorpartoftheproductthat
provesdefectivebecauseofimproperworkmanshipand/ormaterial,undernormalinstallation,use,serviceand
maintenance.IfHansgroheisunabletoprovideareplacementandrepairisnotpracticalorcannotbemadein
timelyfashion,Hansgrohemayelecttorefundthepurchasepriceinexchangeforthereturnoftheproduct.
LENGTH OF WARRANTY
Replacementorrepairedpartsofproductswillbecoveredforthetermofthiswarranty,asstatedinthefollowingtwo
sentences.Ifyouareaconsumerwhopurchasedtheproductforuseprimarilyforpersonal,familyorhouseholdpurposes,
thiswarrantyextendsforaslongasyouowntheproductandthehomeinwhichtheproductisoriginallyinstalled.If
youpurchasedtheproductforuseprimarilyforanyotherpurpose,including,withoutlimitation,acommercialpurpose,
thiswarrantyextendsonly(i)for1year,withrespecttoHansgrohe&Commercialproducts,and(ii)for5years,with
respecttoAxorproducts.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A.Conditions,malfunctionsordamagenotresultingfromdefectsinmaterialorworkmanship.
B.Conditions,malfunctionsordamageresultingfrom(1)normalwearandtear,improperinstallation,improper
maintenance,misuse,abuse,negligence,accidentoralteration;(2)theuseofabrasiveorcausticcleaningagents
or“no-rinse”cleaningproducts,ortheuseoftheproductinanymannercontrarytotheproductinstructions;or
()conditionsinthehomesuchasexcessivewaterpressureorcorrosion.
C.Laborandotherexpensesfordisconnection,deinstallation,orreturnoftheproductforwarrantyservice
(including but not limited to properpackagingand shipping costs), or forinstallation or reinstallation of the
product.
D.Accessories,connectedmaterialsandproducts,orrelatedproductsnotmanufacturedbyHansgrohe.
E.AnyHansgroheorAxorproductsoldfordisplaypurposes.
F.RubbedBronzenishissubjecttoa-yearlimitedwarranty.ChromeandallPVDnishesarecoveredbythe
limitedlifetimewarranty.
 G.Hansgrohe Water Filtration System is subject to a 1-year limited warranty. Warranty does not include
replacementlters.
TO OBTAIN WARRANTY PARTS OR INFORMATION
ContactyourHansgroheretailer,orcontactTechnicalServiceat:
Hansgrohe,Inc.
1492BluegrassLakesParkway
Alpharetta,GA0004
Toll-free800-4-0455
Inrequestingwarrantyservice,youwillneedtoprovide:
1.Thesalesreceiptorotherevidenceofthedateandplaceofpurchase.
2.Adescriptionoftheproblem.
.Deliveryoftheproductorthedefectivepart,postageprepaidandcarefullypackedandinsured,to:
Hansgrohe,Inc.
1492BluegrassLakesParkway
Alpharetta,GA0004
Toll-free800-4-0455