Use and Care Manual

32
TROUBLESHOOTING
GENERAL TROUBLESHOOTING
Problems Solutions
Burner does not ignite when you push in and
turn the burner control knob.
Be sure that there is gas flow to the burner by attempting to match light your burner. Refer to “BURNER
IGNITION - Lighting with a Match.” If match lighting is successful, the problem lies in the ignition system.
Refer to “SNAP-JET GAS IGNITION SYSTEM MAINTENANCE.”
Be sure that wires are correctly inserted into terminals. Check that the black wire is connected to the red
terminal on the valve. Check that the white wire is connected to the ground terminal at screw. Refer to
“SNAP-JET GAS IGNITION SYSTEM MAINTENANCE.”
Burner does not ignite, or flame is low. LP fuel could be low or empty. Replace LP cylinder. Refer to “REMOVING THE LP CYLINDER.”
Burner flame pattern is erratic.
Burner burns with a yellow or orange flame, in
conjunction with the smell of gas.
Inspect burner tube for possible obstructions. Refer to “ANNUAL MAINTENANCE.”
Inside of lid appears to be “peeling.”
(Resembles paint peeling.)
The inside of the lid is aluminum. It is not painted. It cannot “peel.” What you are seeing is baked-on grease
that has turned to carbon and is flaking off. THIS IS NOT A DEFECT. Clean thoroughly. Refer to “CLEANING
THE INSIDE OF THE GRILL.”
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on
our website. Log onto www.weber.com.
Weber-Stephen Products LLC
www.weber.com
© 2019 Designed and engineered by Weber-Stephen Products LLC,
1415 S. Roselle Road, Palatine, Illinois 60067 USA.