Owner's Manual (Complete)
Chapter 16—Troubleshooter
The Home Control Assistant 5
After ‘n’ occurrences and stop after ‘m’ occurrences
1. What alert level is shown in the HCA status bar when this condition happens? With this you
can control how HCA shows the red-yellow-green alert level indicator
2. What program is started when this alert happens? You can start a HCA program when the
alert condition occurs.
3. Should the alert be cleared at midnight? Use this for situations that you only wan t to be
considered for 1 day.
Adding an Alert
To add an alert, in the Alert box select the alert condition you want. Change any of the alert setup
parameters then press the Add Alert button.
Modifying an Alert
To modify an alert, select the alert in the upper section of the tab. The setup parameters for the
alert display in Alert box. Make any changes you want and then press the Update Alert button.
Deleting an Alert
To delete an alert, select the alert in the upper section of the tab and press the Delete button.
Why use the Alert Manager?
The Alert Manager provides a way for HCA to call you attention to conditions that happen in your
home design. How does HCA get you attention? By the red-yellow-green status lights in the HCA
status bar or by starting a program and having that program do almost anything. It could send you
email, it could blink a light in your home, or just about anything.
The Log
The Logging tab is a tool that helps you find problems in your schedules and programs. Logging is
a vitally important first step for troubleshooting because it helps you keep track of what’s going on.
You can also use the log to help diagnose odd behavior in your home.
The log keeps track of:
when commands are sent and received
which powerline interface, if applicable, was associated with the message
when errors are encountered
start and stop times
actions that programs take
As you can see, the log is a file that contains an entry for just about every action that HCA takes.
HCA supports two different log files. These are:
The current log file. The contents of this file are stored in a proprietary format and its
contents are viewed using the Log Viewer. HCA always has the current log file open.