Owner's Manual (Complete)

Chapter 16—Troubleshooter
8 The Home Control Assistant
At first glance, the Log Viewer appears very complex. It contains a variety of options, and is
easier to use if you understand how they work:
 A large display area lists each log entry—one per line. Each entry contains these items:
 The type of entry
 The date and time it was added to the log
 The automation interface used if there is one. For an interface connected to a serial port,
the port numbers is enclosed in ()’s
 For Send and Receive entries, the type of command sent or received
 The address or id or the transmitter or receiver. For X10, this is the house code (HC) and
unit code (UC). For UPB, this is the unit id of the device, and for Insteon the address of
the device.
 The name of the device, program, group, or controller for this entry.
 Any additional information or notes
 Along the bottom, an area labeled Filter provides options you can use to see just certain kinds
of entries that the log contains.
 A Clear button. Click it to move the contents of the current log to the historical log and
totally clear the current log file.
 A Copy button. Select a range of entries in the log then press the copy button. This places the
log entries on the Windows clipboard. This is a very useful way to send sections of the log to
Technical Support.
 A Push-pin that can stop or resume the log from updating while you have it open on the
screen. When
pinned, no new entries appear. When un-pinned any receptions, transmissions,
programs, etc that are happening in the background log in real time as they occur. You may
want to pin the log while you are looking though it, sorting, filtering, etc. When
un-pinned,
the log viewer jumps to the top or the bottom - depending upon the sort – when something in
the background adds an entry while the log viewer is open.
There are eleven different types of log entries that you may see. They are noted under the Entry
column: