Warranty

Power Click LVT/LVP Limited Flooring Warranty:
This warranty is subject to the procedures, recommendations, limitations, disclaimers
and exclusions mentioned herein and in the general information, installation and
warranty sections of this document.
LVT/LVP flooring products carry a limited residential warranty, when installed in a
residential situation* (SEE NOTE AT BOTTOM OF WARRANTY), against manufacturer
and workmanship defects when used under normal conditions and installed in
accordance with Manufacturer’s installation instructions to the original purchaser owner
of the home, as long as they continually own the home for the period of the warranty.
Consult your original packaging for the warranty time specific to the product you have
purchased. Note that you must retain an original label of the product purchased which
denotes your warranty duration, as well as your original receipt of purchase.
This warranty is not transferable. Manufacturer’s warranty and liability does not extend
beyond the flooring planks or tiles and is limited to a maximum value of the original
purchase price. Warranty is limited to repair or replacement of the planks or tiles at the
sole option of the manufacturer. The warranty does not include labor and installation
costs nor any secondary costs. Claim compensation (if approved and/or authorized by
Mats Inc.) is limited to the specific area which Mats Inc. deems to be valid under the
claim.
This warranty does not cover and specifically excludes such damages as: indentations,
scratches, dents, chips, pet damages and stains caused by normal wear and tear,
sheen loss in high traffic areas, erosion from pebbles, stones, sand, all other abrasives,
wet mopping, inadequate protection, insects, rot, mold, mildew, bacteria, lack of
maintenance, weather conditions, fire, water, high moisture, excessive cold, natural
disasters, excessive heat, heating and air conditioning systems, accident, improper
installation or handling, cleaning agents, negligence or other causes not attributed to
manufacturing or workmanship defects. Failure to adhere to and follow all the
manufacturer’s instructions for installation and maintenance and incorrect or insufficient
maintenance. Any modification to the product other than as outlined in the
manufacturer’s installation instructions will render the warranty null and void.
This warranty excludes noises of all types (creaks, squeaks etc.) emanating from the
floor and/or subfloor.
This warranty excludes floors which have been installed in areas without adequate
temperature control and/or when temperature has not been continuously maintained
within required temperature level throughout the entire year as required herein.
This warranty excludes changes to gloss levels.
This warranty excludes claims due to differences in the color and texture from display
models and literature, as well as differences in color and texture from board to board.
The warranty excludes claims due to lightening or darkening of the product from
exposure to light, or to areas which have not darkened due to less exposure to light
than surrounding areas.