DECT4096 Series User's Guide What's in the box? Telephone cord with two line support DECT4096 two-line base with dual answering system Corded handset Base AC adapter (PS-0034) Coiled cord Desk stand/wall mount bracket WALL DESK You will also find: DCX400 accessory handset and charger Battery cover Belt clip Rechargeable battery pack (BT-1018) Charger AC adapter (PS-0035) If you purchased You should model number: have: DECT4096 1 of each DECT4096-2 2 of each DECT4096-3 3 of each DECT4096-4 4 of each D
What's in the manual? Installing Your Phone............................. 1 Set Up the Base...................................... 1 Test the Connection................................ 3 Set Up the Accessory Handset(s)........... 4 Getting to Know Your Phone................. 6 Parts of the Base.................................... 6 Parts of the Handset............................... 8 Reading the Displays ........................... 10 Using the Soft Keys..............................
Installing Your Phone Set Up the Base Attach the stand Before you attach the stand, you have to decide if you want the phone to rest on a desk or hang on a wall. For desktop use 1. Turn the stand so the word Desk is rightside up (it will be on the right). DESK 2. Insert the tabs into the notches marked Desk at the top of the base. 3. Press in on the latch and slip it into the notch. DESK WALL WALL DESK 1. Turn the stand so the word Wall is rightside up (it will be on the right). 2.
Connect the power and telephone cords 1. Connect the base AC adapter to the AC IN 7.8V jack and route the cord as shown: For desktop use For wall mount use DESK WALL WALL DESK WALL WALL DESK DESK DESK WALL 2. Connect the included two-line telephone cord to the Tel Line 1/2 jack. If your phone company uses a separate Connect the DESK phone jack for each line, telephone cord here first. connect a standard telephone cord to the Tel AC IN 7.8V TEL LINE 2 TEL LINE 1/2 WALL Line 2 jack.
4. Place the mounting slots over the pins on the wall plate, and slide the base down to lock it into place. DESK WALL WALL DESK WALL Test the Connection (To telephone jack Pick up the corded for second line.) handset from the base. The phone should pick up line 1 automatically and change the display to show Talk , and you should hear a dial tone. When you get a dial tone, make a test call. If... Try...
Changing from Tone to Pulse Dialing Phones can communicate with the telephone network in two ways: tone (DTMF) or pulse dialing. If you know your phone company uses pulse dialing or the test call for line 1 did not work, follow these steps: 1. With the phone in standby, press Menu . 2. Use Up or Down to highlight Global Setup, then press OK . 3. When your phone prompts you to select a line, press Line1 . 4. Use Up or Down to highlight Dial Mode, then press Ok . 5. Highlight Pulse, then press OK .
4. Place the cover over the battery compartment and slide it up into place. Connect the charger 1. Connect a charger AC adapter to each charger's AC IN 8V jack and set the plug into the notch as shown. (These adapters might already be connected.) 2. Plug the other end of the adapter into a standard 120V AC power outlet. 3. Place each handset in a charger with the display facing forward. The charge light should turn on. If... the charge light doesn't turn on AC IN 8V Try... - reseating the handset.
Getting to Know Your Phone Parts of the Base If the key name is spelled out on the key itself, it's not labeled in the drawing below. Handset clip Hook switch Display PHONEBOOK/LEFT PLAY/STOP UP CALLER ID/ RIGHT DOWN Soft keys DELETE 12-key dial pad SPEAKER DO NOT DISTURB INTERCOM/ HOLD Microphone (on back) Base keys and how they work Key name (and icon) What it does Phonebook/ left ( / ) - In standby or during a call: open the phonebook. - During text entry: move the cursor to the left.
Key name (and icon) What it does Play/stop ( ) - In standby: start playing messages. - While a message is playing: stop playing messages. Up ( - In standby: increase the ringer volume for line 1 or line 2. - During a normal call: increase the earpiece volume. - During a speakerphone call or while a message is playing: increase the speaker volume. - In the menu or any list: move the cursor up one line. ) Caller ID/ right ( / ) - In standby or during a call: open the Caller ID list.
Key name (and icon) Do not disturb ( Redial/ pause What it does ) - In standby: turn the Do Not Disturb feature on or off (see page 32). - In standby: open the redial list. - While entering a phone number: insert a 2-second pause.
Handset keys and how they work Key name (and icon) What it does Up ( - In standby: increase the ringer volume for line 1 or line 2. - During a call: increase the call volume. - In the menu or any list: move the cursor up one line. ) End - During a call: hang up. - In the menu or any list: exit and go to standby. Caller ID/ right ( ) - In standby or during a call: open the Caller ID list. - During text entry: move the cursor to the right.
Reading the Displays On the base Status icon areas Day & time SUN 12:00A 12/31/08 New CID: 4 Date Caller ID count Current LINE1 functions for: Soft key 1 MENU Soft key 2 Answering system status for: Line 1 12 Line 2 LINE2 Soft key 3 On the handset Status icons Handset banner SUN 12:00A Handset #1 New CID: 2 Day and time Caller ID count Current LINE1 MENU LINE2 functions for: Soft key 1 Soft key 2 Soft key 3 The table below shows the possible icons and what they mean.
Base Icon Handset Icon What it means The ringer is turned off for 1) line 1 only, 2) line 2 only, or 3) both. This station will not ring when a call comes in on the indicated lines. You have a voice message waiting (see "Using Voice Message Notification" on page 34). Privacy Mode is on: no other station can join your call. The speakerphone is on. The microphone is muted, and the caller can't hear you. NA The alarm is set. (See "Using the Alarm Feature" on page 32.) NA T-coil mode is on.
Using the Soft Keys Soft keys are controlled by the software: they will automatically change their function depending on what you're currently doing: Soft keys with the phone in standby On the base On the handset SUN 12:00A 12/31/08 New CID: 4 LINE1 MENU 12 LINE2 Soft key 1 Soft key 2 Soft key 3 SUN 12:00A Handset #1 New CID: 2 LINE1 MENU LINE2 Soft key Soft key 2 Soft key 1 3 Soft keys in the main menu On the base Base Setup Ans.
The description of the soft key's current function appears in the bottom of the display directly above the corresponding key. If the description for a soft key is blank, that key doesn't currently have a function. Sometimes, the current function of a soft key can duplicate the function of a regular key. If this happens, you can press either key. When this manual refers to a soft key, it uses the soft key's description printed on a black background.
Entering Text on Your Phone When you want to enter text into your phone (for example, a name in the phonebook), use the twelve-key dial pad to enter the letters printed on the number keys. Here's how it works: The phone enters the letters in the order they appear on the key. For example, if you press the number key 2 once, the phone enters the letter A. Press 2 twice for B, and three times for C.
Using the Menus The menus are designed to be as easy as possible. Some users don't even need the manual once they know how to perform these actions: To open the menu, press MENU Use UP and to move the cursor. DOWN Go back one screen. Retrieve Msg Handset Setup Ans. Setup Clock Setup Global Setup BACK OK To close the menu: on the handset, press END; on the base, press MUTE/EXIT. Select the current item. If you don't press any keys for thirty seconds, the phone times out and exits the menu.
The next several pages list all the available menu options and how to use them. Most of the menus are the same for the base and cordless handsets; any option that is available only for the base or handset is noted in the description. The Handset and Base Setup Menu When you open the menu on a handset, this menu is called Handset Setup. On the base, this menu is called Base Setup. Each of these options can be set separately for each station. (A station can be any cordless handset or the base.
Menu option: Use it to: Banner (Handset only) Change the name used on the handset's display. Enter any name up to 10 characters. Handset/Base Language Change the language used in the display. LCD Contrast Change the contrast of the display. Key Touch Tone Have the keypad sound a tone when you press a key.
Menu option: Use it to: Area Code Enter your area code so the phone hides the area code on incoming local calls (see "Using Seven-digit Dialing" on page 23). Dial Mode Change the way your phone communicates with the telephone network (see "Changing from Tone to Pulse Dialing" on page 4). Set Line Mode Do not change this setting unless instructed to by customer service.
Using Your Phone Working with Two Lines When performing common tasks, you can let the station use the primary line, or you can manually choose a particular line for each task. Using the primary line makes common tasks much simpler, but you will need to assign a primary line to each station (see below). If you want to... From the base From a cordless handset - with the primary line Dial the number, then pick up the corded handset. Dial the number, then press Talk/flash.
To assign a primary line, open the menu and select Handset Setup or Base Setup. Select Primary Line, then choose the line you want this station to connect to when it goes off hook: Line 1 Always connect to line 1, regardless of either line's status. Line 2 Always connect to line 2, regardless of either line's status.
Using the Speakerphone Both the handset and the base have a speakerphone. To use the base speaker, press speaker instead of using the corded handset. To use the handset speaker, press Speaker instead of Talk/flash. To... From the base From a handset make a call: Dial the number, then - to use the primary line Press Speaker. Press Speaker. - to choose a line answer a call - on the primary line - by choosing a line Press Line1 or Line2 .* Press Speaker. Press Speaker.
Using the Caller ID and Redial Lists You have to subscribe to Caller ID to use Caller ID features: contact your telephone provider for more information. Caller ID list information Redial list information - When a call comes in, the phone displays the caller’s number and name (if available) along with which line is receiving the call. - The phone saves the information for the last 50 calls received on either line to the CID list. The phone records which line the call came in on.
Caller ID and redial menu options Open the CID or the redial list. Find the entry you want and press Options . Choose one of the following: Store into PB Add the selected CID/redial list entry to this station's phonebook. The phone creates a new phonebook entry, then prompts you to edit the name and phone number; cordless handsets also prompt you to choose a personal ring (see page 26). Store & Edit Append the selected phone number to an existing phonebook entry.
Using Call Waiting A Call Waiting call refers to a call received on a line while that line is already in use. Call Waiting and Caller ID on Call Waiting are services provided by your telephone company. You must subscribe to these services to use these features. Call Waiting is independent for each line: Call Waiting calls do not roll over to the second line. When you get a Call Waiting call, the phone sounds a tone and displays any CID information received for the waiting call.
Using the Phonebook Each station can store up to 100 entries in its phonebook, and each entry can have two different phone numbers. Open the phonebook Press Phonebook/left. Scroll through the entries Press Down to scroll through the phonebook from A to Z or Up to scroll from Z to A. Jump to entries that Press the number key corresponding to the letter you start with a certain want to jump to. letter Quick dial the primary number for an entry 1. Find the entry you want to dial. 2.
Setting Up Your Phonebook Creating a new entry Open the phonebook with the phone in standby, and press New . The phone walks you through the phonebook entry items in the order listed below. On each screen, press OK when you're finished editing the item or if you want to skip the item: Edit Name Enter the name (up to 16 characters) you want to use for this entry. Edit Number1 Enter the primary number (up to 32 digits) for this entry exactly the way you would dial it.
Editing an existing entry 1. With the station in standby, open the phonebook and find the entry you want. 2. Press Options , then choose Edit. Edit Edit Name Bob Smith Edit Number1 987-555-1234 Edit Number2 123-555-9876 Personal ring (handset Clatter only) Edit Speed Dial 4 BACK SELECT SAVE Speed Dial 3. Highlight the individual item you want to change and press Select . The phone goes to the edit screen for that item. 4. Edit the item as described under "Creating a new entry" (above), and press OK .
If you select an individual entry and then press Options , you have these additional options: Create New Add an entry to your phonebook. (See "Creating a new entry" on page 26.) Copy Copy this entry to another station. (You must have at least one accessory handset to use this multi-station feature.) Edit Edit this entry. (See "Editing an existing entry" on page 27.) Delete Erase this entry.
Using Multi-station Features The expandable base works together with the accessory handsets to give you some useful multi-station features. (A station can be any cordless handset or the base.) You must have at least one accessory handset to use the features in this section. Expanding Your Phone Your base supports a total of ten DCX400 accessory handsets, including any that were supplied with your phone.
To leave a conference call, hang up normally; all other stations remains connected to the call. If you conference line 1 and line 2 together (see page 20), the base and four cordless handsets can hold a seven-way call with both outside callers at the same time. You can also use the speakerphone for a conference call, just like you can with a normal call. Using Privacy Mode You can prevent other stations from joining a call. Start your call as usual, then press Menu and select Call Privacy.
Using the Intercom Here are some things you need to know about using the intercom: Whenever the phone is in standby, you can make an intercom call between stations without using the phone line. You can make an intercom call from any station, but only two stations can be in an intercom call at any time. If an outside call comes in during an intercom call, the phone shows the CID information. If the other station hasn't answered the page, the phone cancels the page so you can answer the incoming call.
Using Special Features Using Your Phone During a Power Failure Because it includes a corded handset, your phone can perform several of its functions during a power failure. The following features will operate during a power failure (all other features are disabled): Making and receiving calls with the base corded handset. Changing the volume on the corded handset. Using Call Waiting on a base corded handset call. Entering pauses when dialing from the base corded handset.
3. To turn on the alarm, select On. The phone goes to the alarm edit screen. Time setting Repeat setting Ringer setting Alarm 1 00:00AM 1 time No Selection BACK SELECT SET 4. Highlight the time setting and press Select . 5. Use the number keys to set the time you want the alarm to ring; press OK when you're finished. 6. Highlight the repeat setting and press Select . Select how often you want the alarm to ring—once only (1 time), every day (Daily), or on a weekly basis (Select Days)—then press OK . 7.
When an alarm rings When the day and time on the phone matches the day and time of an alarm setting, the handset sounds the selected tone and displays the alarm screen. The alarm will ring for one minute. To turn off the alarm, press End. SNOOZE When the phone prompts you to confirm, press Yes . To temporarily turn off the alarm, press Snooze (or just let the alarm ring for the full minute). The alarm will ring again in five minutes. To cancel snooze, press End the next time the alarm rings.
Using the Answering System Each line has a separate answering system. Whenever you access the answering system, the phone prompts you to choose a line. After that, any settings or operations will affect only the answering system for that line. For example, deleting all the messages from the answering system from line 1 does not affect any messages on the answering system for line 2.
Delete your greeting 1. Open the menu and select Ans. Setup. 2. Select Line 1 or Line 2, then select Greeting Options. 3. While the system plays back the current greeting, press Delete to erase the personal greeting for this line. (You can't erase the pre-recorded greeting.) Ans. Setup menu options You can change the answering system options separately for each line. When you select the Ans. Setup menu, the phone prompts you to select Line 1 or Line 2.
Getting Your Messages Accessing your system from a handset (remote operation) You can access your system from a handset whenever the phone is in standby. Only one handset at a time can access the system through remote operation, and you can't use remote operation if the base is using the answering system. To start remote operation, open the menu and select Retrieve Msg. When the phone prompts you to select a line, press Line1 or Line2 .
To... From the base From a handset (during remote operation) Press Phonebook/left repeatedly Press 1 repeatedly until replay previous until you hear the message you you hear the message messages want to replay. you want to replay. skip a message Press Caller ID/Right. Press 3. delete a message While the message is playing, press Delete. While the message is playing, press 4. With the phone in standby, press delete all of your Delete. When the system prompts Not available.
Using the System While You're Away from Home You can also operate your answering system from any touch-tone phone. Before you can use this feature, you have to program a security code. Programming a security code 1. With the phone in standby, open the menu and select Ans. Setup. 2. When the phone prompts you to select a line, press Line1 or Line2 , then select Security Code. 3. Use the number keypad to enter a two-digit security code (01 to 99). Press Ok when you’re finished.
Solving Problems If you have any trouble with your phone, try these simple steps first. If you still have a question, call our Customer Care Line listed on the front cover. If… Try… - Checking the telephone cord connection. No stations can make - Disconnecting the base AC adapter. Wait a few or receive calls. minutes, then reconnect it. One cordless handset can’t make or receive calls. - Moving the handset closer to the base. - Resetting the handset. A station can make calls, but it won’t ring.
If… Try… A cordless handset says Unavailable. - Moving the handset closer to the base. - Seeing if another station has Privacy Mode on (see page 30). - Making sure the base is plugged in. No stations will display any Caller ID information. - Letting calls ring at least twice before answering. - Seeing if the call was placed through a switchboard. - Checking with your telephone service provider to make sure your Caller ID service is active. I can't dial from the Caller ID list.
If… Try… A handset can't - Making sure no other handset is using the system. access the answering - Making sure the phone is in standby. system. My outgoing message is gone. - Seeing if there was a power failure. You may have to re-record your personal outgoing message. I can’t hear the base speaker. - Making sure call screening is turned on (see page 36). - Changing the base speaker volume. Messages are incomplete. - The incoming messages may be too long. Remind callers to leave a brief message.
N��������������������������� oise or Static On The Line Interference is the most common cause of noise or static on a cordless phone.
static on telephones. A DSL filter or telephone line filter usually solves this problem. The technician who installed your DSL service might have left some filters for you; if not, call your DSL provider or look in any electronics store. Telephone Plug the DSL filter into the telephone wall jack wall jack and plug your phone’s base into the filter. Make a test call to make Telephone cord sure the noise is gone.
3. In about 30 seconds, the handset display should say Registration Complete. Press Talk/flash and make sure you get a dial tone. If... Try... - you don't hear a dial tone - the display says Registration Failed Making sure the handset is fully charged, then start over at step 1. To register a handset to a different base, see the section "Expanding Your Phone" in the user's guide for the other base. Handling Liquid Damage Moisture and liquid can damage your cordless phone.
Important Information Terms Used In This Guide Accessory Handset An extra handset that can register to and be used with an expandable phone base. All accessory handsets must be registered to a base. The main part of the phone. It connects to your phone line and lets you make and receive Base calls. Most bases also have a cradle to store a handset. CIDCW (CID on Call Waiting.) A service that shows CID for calls that come in during another call.
alert, finish your conversation as quickly as possible and return the handset to the cradle. If the handset is in standby, none of the keys will operate. With normal use, the battery should last about one year. Replace the battery when the talk time becomes short even when the battery is charged. To buy a replacement battery, call the Parts Department listed on the front cover.
isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
RF exposure information This product complies with FCC radiation exposure limits under the following conditions: The base must be placed to allow a minimum of 20 cm (8 inches) between the antenna and all persons during normal operation. The base must not be collocated or operated in conjunction with any other antenna or transmitter.
STATEMENT OF REMEDY: In the event that the product does not conform to this warranty at any time while this warranty is in effect, warrantor will either, at its option, repair or replace the defective unit & return it to you without charge for parts, service, or any other cost (except shipping & handling) incurred by warrantor or its representatives in connection with the performance of this warranty. Warrantor, at its option, may replace the unit with a new or refurbished unit.