exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 1 T H E E X S 9 6 6 0 OWNER’S MANUAL SPREAD SPE CTRUM Digital Spread Spectrum provides the longest range, the clearest sound and the best privacy.
exs9660 foldout.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 1 CONTENTS Controls and Functions . . . .Inside Front Cover Introduction to Your New Phone . . . . . . . . . . .2 Introductionxx Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Included in Your Package . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 CONTENTS OF YOUR OWNERS MANUAL Fold out the front cover of this owner’s manual to use the handy CONTROLS AND FUNCTIONS page for reference.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 2 WELCOME INTRODUCTION TO YOUR NEW PHONE Congratulations on your purchase of the Uniden EXS 9660 cordless telephone. This phone is designed for reliability, long life, and outstanding performance utilizing the latest 900 MHz Spread Spectrum Technology.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 3 INCLUDED IN YOUR PACKAGE To get the most from your phone, please read this owner’s manual thoroughly. Be sure to complete and mail the product registration form. If any of these items are missing or damaged, contact the Uniden Parts Department at (800) 5543988. Hours are from 8:30 a.m. to 5:00 p.m. Central Time, Monday through Friday. We can also be reached on the web at www.uniden.com.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 4 SELECTING A LOCATION INSTALLING AND ADJUSTING YOUR PHONE Before choosing a location for your new phone, read the INSTALLATION CONSIDERATIONS included in the PRECAUTIONS AND IMPORTANT SAFETY INSTRUCTIONS brochure. Here are some important guidelines you should consider: 4 l The location should be close to both a phone jack and a continuous power outlet. (A continuous power outlet is an AC outlet which does not have a switch to interrupt its power.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 5 DESK/TABLETOP INSTALLATION Before using your phone, charge the NickelCadmium battery pack for 15-20 hours. 1. Snap the desktop/wall mount adapter into the top of the base as shown. 2. Plug the AC adapter cord into the 10V DC input jack on the back of the base. 3. Wrap the AC adapter cord around the strain relief notch. 4. Plug the AC adapter into a standard 120V AC wall outlet.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 6 WALL INSTALLATION t Standard wall plate mounting This phone can be mounted on any standard telephone wall plate. 1. Snap the desktop/wall mount adapter into the bottom of the base as shown. 2. Plug the AC adapter into the base. 3. Place the AC adapter cord inside the molded wiring channel. Wrap the cord around the strain relief notch. 4. Plug the AC adapter into a standard 120V AC wall outlet.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 7 6. Align the mounting slots on the base with the mounting posts on the wall. Push in and down until the phone is firmly seated. Before you plug the other end of the telephone cord into the modular jack on the wall, charge the battery (See CHARGING THE BATTERY PACK, page 11). 7. On the base, pull the handset retainer out of the slot. Rotate clockwise 180°. 8. Flip the retainer from front to back.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 8 1. Insert two mounting screws (with the appropriate anchoring device) into the wall 3-15/16 inches apart. Allow about 3/16 of an inch between the wall and screw heads for mounting the phone. 2. Snap the desktop/wall mount adapter into the bottom of the base as shown. 3. Plug the AC adapter cord into the 10V DC input jack on the back of the base. 4. Put the AC adapter cord inside the molded wiring channel. Wrap it around the strain relief notch.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 9 6. Align the mounting slots on the base with the mounting screws on the wall. Push in and down until the phone is firmly seated. 7. On the base, pull the handset retainer out of the slot. Rotate clockwise 180°. Be careful not to insert the mounting screws into possible electrical hazards such as cables, wiring, or pipes. 8. Flip the retainer from front to back. Slide it back into the slot so that the lip of the retainer is up and the oval is down.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 10 INSTALLING THE HANDSET BATTERY PACK 1. Press the battery cover release. Slide cover off. Use only Uniden Battery (model BT-990) supplied with your phone. 2. Install the nickel-cadmium battery with the label down. 3. Slide the battery cover forward until it snaps into place.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 11 CHARGING THE BATTERY PACK t Initial battery charging Before connecting your phone for the first time, charge the rechargeable battery pack for 15-20 hours without interruption. 1. Place the handset on the base. 2. Make sure that status LED lights. If the LED doesn’t light, be sure the AC adapter is plugged in and the handset makes good contact with the base charging contacts.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 12 t Low battery indicator When the battery pack is very low and needs to be charged, the phone is programmed to Low Battery eliminate some functions to save power. If the phone is not in use, Low Battery flashes. If the phone is in use, Low Battery flashes and the handset beeps. All rechargeable nickel-cadmium batteries develop a “memory effect.” The memory effect gradually reduces your talk and standby time.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 13 ADJUSTING THE VOLUME CONTROLS t Handset ringer volume Remove the handset from the base. Press the vol s or t key on the handset to set the handset ringer volume. There are two ringer volume settings; high and low. To select the high volume setting, press vol s. The following screen displays: Ringer High To select the low volume setting, press vol t.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 14 INSTALLING THE BELTCLIP t To attach the beltclip 1. Remove the slot cover. 2. Insert the beltclip into the empty slot. Press down until it clicks. t To remove the beltclip 1. Pull back on the release tab. Lift the beltclip up. 2. Replace the slot cover. You can store either the beltclip, or the slot cover, in the bottom of the base.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 15 HEADSET INSTALLATION Use only the Uniden HS910 headset specifically designed for Spread Spectrum phones. You may hear a buzz or hum on other headsets. Your phone may be used with an optional headset, the Uniden HS910. To use this feature, simply plug the headset plug into the headset jack. Your phone is ready for hands-free conversation. If you are using an optional headset, you must still use the handset keypad for phone operations.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 16 MAKING AND RECEIVING CALLS t Basic 2-line operation Handset On Base Handset Off Base Base Only Fold out the front cover of this owner’s manual to use the CONTROLS AND FUNCTIONS diagram for reference. AutoTalk On To answer a call USING YOUR NEW PHONE To make a call 16 To hang up Pick up handset. Press line 1 or line 2. 1. Press line 1 or line 2. 2. Listen for dial tone. 3. Dial number. 1. Press line 1 or line 2. 2. Listen for dial tone. 3.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 17 MAKING AND RECEIVING CALLS You must have a 2-line subscription from your phone company to use the 2-line features. When you have connected power and a telephone line to your EXS 9660, the phone is in “Standby mode,” ready to receive and make calls. For clarity, the instructions in this Owner’s Manual designates line 1 unless the procedure requires using line 2. The same instructions apply to line 2.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 18 ANSWERING A CALL FROM THE HANDSET 1. The handset rings and the following screen appears: (Call) Line 1 2. Press line 1 to answer your call. AutoStandby automatically hangs up when you place the handset on the base. There is no need to press line 1 or line 2 to hang up. 3. When you finish the call press line 1 on the handset, or return the handset to the base. MAKING A CALL FROM THE BASE 1. Press line 1. 2.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 19 t On-Hook Dialing 1. Pick up the handset. You may enter a pause in the dialing sequence during On-Hook dialing. You may not enter a pause in the dialing sequence during OffHook dialing. 2. Dial the number on the keypad, or use one of the memory features. (See USING MEMORY DIALING, page 34). 3. Press line 1. 4. When you finish the call, press line 1, or return the handset to the base.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 20 USING REDIAL The redial key redials the last number dialed. The redialed number can be up to 32 digits long. The EXS 9660 has two independent Last Number Redial memories, one in the handset, the other in the base. To redial from the handset: Press line 1, then press redial. Or, press redial, then press line 1. If any key is pressed before redialing, the last number will not redial. To redial from the base: Press line 1, then press redial/p.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 21 USING THE MUTE FEATURE You can mute your conversation from the base. This prevents the party you are speaking to from hearing what you, or someone else in the room, is saying. For example, to use this privacy feature while using line 1. Do not press line 1 to take the phone off mute or you will disconnect the call. 1. Press mute. The line 1 LED flashes red. You can hear the party on line 1, but they cannot hear you. 2.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 22 2-LINE OPERATION The handset and the base can be used on separate telephone lines at the same time. For example, if the handset is on a call with line 1, you can make, or receive calls, at the base on line 2. The line 1 LED on the base blinks green to indicate line 1 is In Use at the handset.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 23 3-WAY CONFERENCING This feature lets you add a third party to your conversation from either the handset or the base. The Flash feature does not function when the phone is in Conference mode. For example, to add a party to the current call on line 1 at the base: 1. Press hold to place the caller on hold. The line 1 LED turns from green to red. 2. Press line 2. 3. Dial the number of the person you want to add to the conversation.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 24 4-WAY CONFERENCING A fourth person, at either the handset or the base, may be added to a conference call. For example, to add a fourth party at the handset to an ongoing conference call at the base: 1. Press hold. The line 1 and line 2 LEDs turn red. 2. Press page/int’com on the base to contact the handset. 3. Press int’com on the handset to answer the page. 4. Press conference at the base to bring the party at the handset in on the call.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 25 USING YOUR EXS 9660 INTERCOM t From the Base to the Handset 1. Press page/int’com on the base. The handset beeps. (If no answer, press page/int’com again to disconnect.) When a call is on hold at the handset, and the base is paged, the base will ring even when the RING VOL switch is set to OFF. 2. Press int’com on the handset. Speak into the mouthpiece to answer the page. To hang up at the base: Press page/int’com.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 26 TRANSFERRING A CALL t From Handset to Base 1. To transfer a call from the handset to the base, press hold. The line 1 LED turns red. 2. On the handset, press int’com. The status LED flashes on the base. The following screen appears: Paging Base (Hold) Line 1 3. Answer at the base by pressing page/int’com. You may then announce the call with the intercom. 4. On the base, press line 1 to talk.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 27 3. Answer at the handset by pressing int’com. You may then announce the call with the intercom. 4. On the handset, press line 1 to talk. If no one is available to take the call at the handset, return to the caller by pressing line 1 or page/int’com on the base to take a message or complete the call. TRAVELING OUT-OF-RANGE As you begin to move too far from the base, you first hear a clicking sound. As you travel further, the noise increases.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 28 STORING A PHONE NUMBER IN MEMORY Your EXS 9660 stores up to 30 name/numbers in the handset plus 10 numbers in the base. Memory locations are shared by both lines. t On the Handset Whenever you are using a menu screen, you must press a key within 20 seconds or the phone will return to standby. You may also press exit to quit a memory menu at any time. 1. Remove the handset from the base. 2. Press and hold memory for two seconds.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 29 7. Enter the phone number with the number keypad (direct entry). Use the < and > keys to position the cursor. When entering name/numbers, you may press pause to enter a pause in the dialing sequence. The display shows a P. The pause feature is useful for long distance calling, credit card dialing, or any other dialing sequence requiring a pause between digits. 8. When you have finished entering a name/number, press select.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 30 EDITING A PHONE NUMBER IN MEMORY To edit a number you have stored in the handset: 1. Remove the handset from the base. If you select Go Back at any time, no changes are made and the handset shows the Memory Store screen. 2. Press and hold memory for two seconds. The display shows the Memory Store screen and any saved name/numbers. Memory Store 01>JOHN SMITH 02 UNIDEN 3.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 31 Press del to remove an unwanted character. Press and hold del to clear the entire name. 7. Press select. The following screen appears: Whenever you are using a menu screen, you must press a key within 20 seconds or the phone will return to standby. You may also press hold/exit to exit a memory menu at any time. A cursor flashes indicating that the display is ready for the number to be edited. Store Number 8175551z 8.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 32 ERASING A NUMBER FROM MEMORY After erasing a number, you may add a new address to memory. t From the Handset 1. Remove the handset from the base. 2. Press and hold memory for two seconds. The handset shows the Memory Store screen with saved name/ numbers displayed. Memory Store 01>JOHN SMITH 02 UNIDEN 3. Use the s and t keys, or number keypad, to select the memory location you would like to delete.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 33 9. The display then returns to the Memory Store screen. You may select another number to delete (return to step 3) or you may press exit to return to standby. t From the Base 1. Press memory. The status LED blinks. 2. Press memory a second time. Enter the memory location (0-9) of the number you wish to delete. The status LED stops flashing. A confirmation beep indicates the number has been erased.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 34 USING MEMORY DIALING Follow the steps below to dial a number using a programmed memory location. t On-Hook Dialing from the Handset 1. Press memory. The handset displays your programmed memory locations. 01 02 JOHN SMITH 03>UNIDEN 2. Use the s and t keys to select the memory location you would like to dial. Or, you may enter a memory location number (01-30). The following screen appears: 01 02>JOHN SMITH 03 UNIDEN 3. Press line 1.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 35 t Off-Hook Dialing from the Handset 1. Press line 1. 2. Press memory. Using the keypad, enter the memory location number (01-30). The number dials. t Dialing from the Base 1. Press line 1. The line 1 LED lights. 2. Press memory. Using the keypad, enter the memory location number (0-9). The number dials.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 36 USING CALLER ID You must subscribe to Caller ID from your phone company to use this feature. t Setting up Caller ID options There are three Caller ID options available; they are AutoTalk, CIDCW, and Area Code. AutoTalk allows you to answer the phone without pressing line 1 or line 2. If the phone rings when AutoTalk is on, simply remove the handset from the base. If the handset is off the base, press any key. The phone automatically answers the call.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 37 4. If you want to set CIDCW, use the s and t keys to move the cursor to 2 CIDCW. 1>Auto Talk:Off 2 CIDCW :On 3 Area Code: Press the select key to toggle between On and Off. If you have no Caller ID name/numbers, then the total is shown as 00. t Programming Your Area Code 1. Press and hold caller id for two seconds. The following screen appears: 2. Use the s and t keys to select line 1 or line 2.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 38 t Reviewing Caller ID name/numbers To review your Caller ID name/numbers, follow the steps below: 1. Press caller id. The following screen appears: New Total >Line 1 00 02 Line 2 01 01 2. Use s or t to select line 1 or line 2. Press select. 3. Press t to scan through the name/numbers. The most recent message appears first, with the date, time, call count, name, and phone number. Press s to scan backwards. 4.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 39 Once you have viewed all of your Caller ID name/numbers and reach the “End of List” display, the message list does not cycle back to the beginning. You must press s to view your previous name/numbers. t Calling a Caller ID name/number 1. Press caller id. The Caller ID summary screen shows the number of new callers and total number of calls. New Total >Line 1 00 02 Line 2 01 01 2. Use s or t to select line 1 or line 2. Press select. 3.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 40 t Storing a Caller ID number in a memory location 1. Press caller id. The Caller ID summary screen shows the number of new calls and total number of callers. New Total >Line 1 03 03 Line 2 01 01 2. Use s or t to select line 1 or line 2. Press select. 3. Press s or t to find the name/ number that you would like to store. 4. Press memory to store the selected message. If you select No, then the Caller ID screen returns.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 41 t Deleting a Caller ID message To delete a single Caller ID message, follow the steps below. 1. Press caller id. The Caller ID summary screen shows the number of new callers and total number of calls. New Total >Line 1 01 02 Line 2 01 01 2. Use s or t to select line 1 or line 2. Press select. 3. Select the number that you would like to delete. Press t to scan forward through the name/numbers and s to scan backwards. 4. Press del.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 42 6. Press caller id to return to the caller id summary screen. Or, press exit to return to standby. t Deleting all Caller ID name/numbers To delete all of your Caller ID locations, follow the steps below: 1. Press caller id. The Caller ID summary screen shows the number of new callers and total number of calls. New Total >Line 1 01 02 Line 2 01 01 2. Use s or t to move the cursor to line 1 or line 2. 3. Press del to delete name/numbers.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 43 t Using CIDCW (Caller ID with Call Waiting) 1. During a call, when you hear the Call Waiting tone, check the handset display for the name and number of incoming calls. Call (Line 1) Smith John 817-555-1212 2. Press flash to accept the incoming call. (See FLASH AND CALL WAITING, page 19 for additional information.
TROUBLESHOOTING YOUR NEW PHONE exs9660 Reference Guide.qxd 44 9/7/99 1:08 PM Page 44 QUICK REFERENCE CHART If your phone is not performing to your expectations, please try these simple steps before calling Uniden customer service at (800) 297-1023. PROBLEM SUGGESTION The charge LED won’t come on when the handset is placed in the base. l The audio sounds weak and/or scratchy. l Can’t make or receive calls. l l l l l l l The handset doesn’t ring or receive a page.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 45 SPECIFICATIONS YOUR NEW PHONE GENERAL The EXS 9660 complies with FCC Parts 15 and 68. Frequency control: PLL Modulation: Direct Sequence Spread Spectrum; DBPSK Operating temperature: 0º to +50º C (+32º F to +122º F) BASE UNIT Frequency: Power requirements: Size: Weight: 904.2 to 925.8 MHz (20 channels) 10V 500 mA (from AC adapter) 7-3/8 in.(W) x 3-1/2 in. (D) x 8-3/4 in. (H) Approx. 11.9 oz. (including optional battery) HANDSET Frequency: 904.
exs9660 Reference Guide.qxd 9/7/99 1:08 PM Page 46 At Uniden, we’ll take care of you! If you need any assistance with this product, please call our Customer Hotline at 1-800-297-1023 PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE. Our Uniden representatives will be happy to help you with any matters regarding the operation of this unit, available accessories, or any other related matters. Hours M-F 7:00 a.m. to 7:00 p.m.
9/7/99 1:08 PM Page 47 FOR PURCHASING A UNIDEN PHONE THANK YOU exs9660 Reference Guide.qxd Covered by one or more of the following patents: 4,511,761 5,426,690 5,650,790 5,717,312 4,523,058 5,434,905 5,660,269 5,754,407 4,595,795 5,491,745 5,661,780 5,768,345 4,797,916 5,533,010 5,663,981 5,787,356 1999 Uniden America Corporation All rights reserved.