TRU348 6/18/01 9:53 AM Page i O W N E R’S MANUAL T RU 348
TRU348 6/18/01 9:53 AM Page ii Contents Introduction/Features Controls and Functions 2 4 Getting Started Read this f irst Step 1: Checking the package contents Step 2: Setting up the base unit Step 3: Installing the handset battery pack Step 4: Setting Caller ID options Entering your Area Code 6 7 8 10 12 13 Basics Making a call Receiving a call Adjusting the volume Redialing a call Traveling out-of-range 14 16 18 19 20 Memory Dialing Storing phone numbers and names Making calls with memory dia
TRU348 6/18/01 9:53 AM Page 1 The Integrated Answering Device Features Setting up your answering system Using your answering system 37 38 42 Additional Information Changing the digital security code Installing the beltclip Headset installation Note on power sources Maintenance Troubleshooting General Information Technical Information Index 47 48 48 49 50 51 53 54 57
TRU348 6/18/01 9:53 AM Page 2 Welcome Congratulations on your purchase of the TRU 348 cordless telephone. This phone is designed for reliability, long life and outstanding performance utilizing the latest in 2.4 GHz Spread Spectrum technology. Note: Some illustrations in this manual may differ from the actual unit for explanation purposes. Features • 2.
TRU348 6/18/01 9:53 AM Page 3 D i g i t a l S p r e a d S p e c t r u m T e c h n o l o g y utilizes a “wider frequency band“ vs. a “ s i n gle narrow band“ used in standard digital transmissions. The 2.4 GHz frequency range was recently released to commercial communications. The result is a more secure conversation with the clarity of digital sound, extended range, and minimal interference from other cordless phones.
TRU348 6/18/01 9:53 AM Page 4 Controls and Functions 1 2 4 5 6 7 8 9 3 14 15 10 16 11 12 13 17 18 19 [4] CONTROLS AND FUNCTIONS 1. Handset Antenna 2. Headset Jack Cover 3. Handset Batter y Compar tment 4. Handset Earpiece 5. LCD Display 6. Volume Up Key 7. Memor y Key 8. Talk Key 9. Volume Down Key 10. /Tone/Lef t Cursor Key 11. Redial/p (pause) Key 12. Options Key 13. Handset Microphone 14. Flash Key 15. Caller ID Key 16. # /Right Cursor Key 17. Delete Key 18. Select/Channel Key 19.
TRU348 6/18/01 9:53 AM Page 5 27 28 20 29 21 22 23 24 25 26 30 31 32 33 34 35 36 37 41 42 43 44 38 39 40 20. Base Charging Contacts 21. Delete Key 22. Voice Memo Key 23. Base Speaker 24. Greeting Key 25. Pin Set Key 26. Speaker Key 27. Status LED 28. Speaker LED 29. Play Key 30. Skip Key 31. Repeat Key 32. Answer On/Of f Key 33. Clock Set Key 34. Page/Find Key 35. Base Antenna 36. Volume Down Key 37. Volume Up Key 38. Record Time Switch 39. Ring Time Switch 40. Base Microphone 41.
TRU348 6/18/01 9:53 AM Page 6 Read This First This cordless telephone must be set up before use. Follow these steps: Step 1 (page 7) Unpack the telephone and accessories. Step 2 (page 8 to 9) Next, choose the best location to set up the base unit. Base unit Step 3 (page 10 to 11) Then, inser t the batter y pack into the handset. You must charge the batter y pack for 1 5 h o u r s b e f o r e p l u g g i n g i n t o the phone line and using the phone.
TRU348 6/18/01 9:53 AM Page 7 G E T T I N G S TA R T E D Checking the Package Contents Make sure you have received the following items in the package. If any of these items are missing or damaged, contact the Uniden Par ts Depar tment (see below).
TRU348 6/18/01 9:53 AM Page 8 Setting Up the Base Unit Do the following steps: • Choose the best location • Connect the base unit • Choose the dialing mode Choose the best location Before choosing a location for your new phone, read the INSTALLATION CONSIDERATIONS included in the PRECAUTIONS AND IMPORTANT SAFET Y INSTRUCTIONS brochure.
TRU348 6/18/01 9:53 AM Page 9 1 Connect the telephone line cord to the TEL LINE jack and to a telephone outlet. • Place the power cord so it does not create a trip hazard or where it could become chafed and create a fire or electrical hazard. 2 Connect the AC adapter to the DC IN 9V jack and to a standard 120V AC wall outlet. 3 Set the base unit on a desk or tabletop. Place the handset on the base unit as shown. Then raise the antenna to a ver tical position. • Use only the supplied AD-312 AC adapter.
TRU348 6/18/01 9:53 AM Page 10 Installing the Handset Battery Pack Charge the battery pack for 15 hours before you start using your phone. 1 Press in on the batter y cover release and slide the cover down until it comes of f. 2 Connect the batter y pack connector with the correct polarity (black and red wires), then inser t the batter y pack into the batter y compar tment. 3 Slide the batter y cover forward until it snaps into place. 4 Place the handset on the base as shown.
TRU348 6/18/01 9:53 AM Page 11 From fully charged • 6 hours continuous use. • 10 days when the handset is in the standby mode. When the battery charge becomes low When the voltage of the batter y pack in the handset is ver y low and needs to be charged, the phone is programmed to eliminate functions in order to save power. If the batter y charge becomes low, “ Low Battery“ appears on the LCD. If during a call, the handset beeps.
TRU348 6/18/01 9:53 AM Page 12 Setting Caller ID Options There are three Caller ID setup options available: AutoTalk, CIDCW (Caller ID on Call Waiting), and Area Code. (See page 13 for Area Code setup instructions.) AutoTalk TM allows you to answer the phone without pressing the button. If the phone rings when AutoTalk is on, simply remove the handset from the base and the phone automatically answers the call. Or if the handset is not on the base, press any key to answer the call.
TRU348 6/18/01 9:53 AM Page 13 If you enter a 3-digit area code number in the Area Code option, your local area code does not appear in Caller ID messages. Do not program this option, if your calling area requires 10-digit dialing. When reviewing Caller ID messages, you will see only the local seven digit number. For calls received from outside your local area code, you will see a full 10-digit number. 1 When the phone is in the standby mode, press The Caller ID setting screen appears.
TRU348 6/18/01 9:53 AM Page 14 Making a Call Dialing from Standby Mode 1 Enter the phone number. 8178583300 • Press if you enter a wrong number in step 1. To delete all the numbers that you have entered, press and hold until the display clears. . 2 Press “ Talk“ flashes on the display. Then current volume setting is displayed. • You must press a key within 20 seconds or the phone will return to standby. 3 The number is dialed. Af ter about 5 seconds, the call-time display appears.
TRU348 6/18/01 9:53 AM Page 15 Dialing from Talk Mode 1 Press . “ Talk“ flashes on the display. Talk Then the current volume setting is displayed. 2 Dial the phone number. E x a m p l e : Enter 8178583300 10:03 BASICS 3 To hang up, press or place the handset on the base. The call-time will be displayed for about 5 seconds.
TRU348 6/18/01 9:53 AM Page 16 Receiving a Call From the handset 1 The phone rings. “ Incoming Call“appears on the display. Incoming Call 2 Press . “ Talk“ and volume setting appear on the display. Talk 0:00 3 Talk with the caller. Talk 4 To hang up, press or place the handset on the base. The call-time will be displayed for about 5 seconds.
TRU348 6/18/01 9:53 AM Page 17 From the base status LED 1 The phone rings. The s t a t u s LED on the base flashes. 2 Press and begin speaking. The s p e a k e r LED lights. 3 To hang up, press speaker LED . The base microphone is located under the base. Position yourself as near to the base as possible and speak clearly.
TRU348 6/18/01 9:53 AM Page 18 Adjusting the Volume Handset ringer tone and volume Ringer A High Press • or ª in Standby mode to select one of four ringer tone and volume combinations. (Refer to terminology explanation on page 3, if necessar y.) • ª Ringer A Low • ª Ringer B High • ª Ringer B Low Earpiece volume Pressing • or ª during a call will change the earpiece volume of the handset. This setting will remain in ef fect af ter the telephone call has ended.
TRU348 6/18/01 9:53 AM Page 19 Redialing a Call The last three phone numbers dialed can be quickly redialed. Redialing from Standby Mode From the Handset 1 Press . The phone number that was last dialed appears on the display. 2 Press again. Each press of will display one of the last three numbers dialed. 3 Press . “ Talk“ appears on the display, then the volume setting is displayed. 4 The selected number is dialed. Af ter about 5 seconds, the call-time display appears.
TRU348 6/18/01 9:53 AM Page 20 Redial from Talk Mode 1 Press . “ Talk“ appears on the display. Only the last number dialed can be accessed after has been pressed. 2 Press . The last number dialed will be displayed and redialed. 3 To hang up, press or place the handset on the base. The call-time will be displayed for about 5 seconds. Traveling Out-of-Range During a call, as you begin to move your handset too far from your base unit, noise increases.
TRU348 6/18/01 9:53 AM Page 21 Storing Phone Numbers and Names Memor y Dialing allows you to dial a number using just a few key strokes. Your TRU 348 stores up to 20 names/numbers in the handset. With the Handset 1 Press and hold is displayed. until “ Memory Store“ Memory Store 01 02 2 Press • and ª or enter a two-digit number (01 - 20) to select the memor y location where you would like to store the number. 3 Press .
TRU348 6/18/01 9:54 AM Page 22 5 Press . “ Store Number“ is displayed. The cursor flashes indicating that the display is ready for the number to be entered. • The pause feature is useful for long distance calling, credit card dialing, or sequences that require a pause between digits. • The 10 memory locations are represented by the numbers 0-9 on the keypad.
TRU348 6/18/01 9:54 AM Page 23 Making Calls with Memory Dialing With the Handset Memory dialing from Standby Mode 1 Press . The handset displays your programmed memor y locations. 01 UNIDEN CORP 02 JOHN DOE 03 MOM AND DAD 2 Press • and ª or enter a two-digit number (01 - 20) to select the memor y location you would like to dial. 3 Press . “ Talk“ and the volume setting appear on the display. Then the displayed number is dialed.
TRU348 6/18/01 9:54 AM Page 24 Memory dialing from Talk Mode 1 Press . “ Talk“ and the volume setting appear. 2 Press If you select a memory location that does not have a stored number, the handset will beep rapidly and the phone will not dial. Talk Talk . 3 Enter a two-digit number (01 - 20) to select the memor y location of the desired phone number. The selected phone number is displayed. Then the number is dialed. 4 To hang up, press Talk 0:00 Talk 0:35 0123456789012 .
TRU348 6/18/01 9:54 AM Page 25 Editing a Stored Name and/or Phone Number 1 Press and hold is displayed. until “ Memory Store“ Memory Store 01 UNIDEN CORP 02 JOHN DOE 2 Press • and ª or enter a two-digit number (01 - 20) to select the memor y location you would like to edit. 3 Press . The following screen appears with the memor y location number that you have selected in the display. 4 Press to select “ Edit Memory“ , then press . The following screen appears.
TRU348 6/18/01 9:54 AM Page 26 7 Use the number keypad, or to edit the phone number. The phone number cannot exceed 20 digits. (See page 22.) If you don´t want to change the phone number, skip this step. 8 Press . The handset beeps and displays the conf irmation screen. The memor y storage is complete. For example, if you store a name and number into memor y location number 01, the display shows “ Memory01 Stored“. Af ter about 2 seconds, “ Memory Store“ is displayed.
TRU348 6/18/01 9:54 AM Page 27 Erasing a Stored Name and Phone Number 1 Press and hold is displayed. until “ Memory Store“ Memory Store 01 UNIDEN CORP 02 JOHN DOE 2 Press • and ª or enter a two-digit number (01 - 20) to select the memor y location you would like to edit. 3 Press . The following screen appears with the memor y location number that you have selected in the display.
TRU348 6/18/01 9:54 AM Page 28 3-way Conferencing The Uniden TRU 348 permits 3-way conversations between the handset, base, and outside line. • Pressing the key on the base while dialing with the handset will set the 3-way conversation mode, and dialing is not affected. When speaking on the handset 1 Press on the base to join the 3-way conversation. 2 To hang up, press on the base. The handset will still be connected to the call. • During a 3-way conversation, you can only dial from the handset.
TRU348 6/18/01 9:54 AM Page 29 To locate the handset (while it´s of f the base), press on the base. The handset beeps for 5 seconds. Paging is displayed. To cancel the page, press any key on the handset, press on the base or return the handset to the base. Press and hold for more than 2 seconds to page the handset for a minute. If you hold down for more than a minute, the handset beeps until you release . • If you press during paging, the handset will be placed in off-hook (talk) mode.
TRU348 6/18/01 9:54 AM Page 30 Caller ID • If you answer a call before the Caller ID message is received (Example: before the second ring), the Caller ID message will not appear. • When the call is received via a telephone company that does not offer Caller ID service, the caller´s phone number and name do not appear. (This includes international calls.) • When the call is via a private branch exchange (PBX), the caller´s phone number and name may not appear.
TRU348 6/18/01 9:54 AM Page 31 When an unknown name is received When an unknown number is received 2 When you pick up the phone, the display changes to “ Talk“ . Data errors appear as “2“ . Viewing the Caller ID Message List The Caller ID list stores information for up to 50 incoming calls - even unanswered calls. 1 Press . The summar y screen appears. The screen shows the number of new messages and total messages. 2 Press ª to display the latest Caller ID message.
TRU348 6/18/01 9:54 AM Page 32 Deleting Information from the Caller ID List • While using the “ Delete All?“ or “ Delete Message?“ screen if no key is pressed within 20 seconds, an error tone sounds and the telephone returns to standby. • If you get an incoming call or page, the deleting operation is canceled and the telephone returns to standby so you can answer the call or page. The TRU 348 stores up to 50 messages.
TRU348 6/18/01 9:54 AM 3 Press • 4 Press or ª Page 33 to select “ Yes“ o r “ No“ . or . W h e n t h e p o i n t e r i s a t “ Yes“ : A tone sounds and all stored Caller ID messages are deleted. W h e n t h e p o i n t e r i s a t “ No“ : The display returns to the summar y screen. Total:00 Using the Caller ID List Calling a party from the Caller ID list You can place a call from the Caller ID list. The TRU 348 stores up to 50 messages. 1 Press .
TRU348 6/18/01 9:54 AM Page 34 Storing Caller ID messages in Memory dialing Messages shown in the Caller ID list can be stored in memor y dialing. Using the incoming call information (i.e., Caller ID list), the phone number of the par ty on the Caller ID list can be stored in memor y dialing. • You can not store a Caller ID message if no phone number appears in the message. • If there is an incoming call or page, memory storage is canceled and the telephone is set to receive the incoming call or page.
TRU348 6/18/01 9:54 AM Page 35 Using “Caller ID on Call Waiting” Service “Caller ID“ and “Call Waiting“ are separate services. CIDCW (Caller ID on Call Waiting) performs the same as regular Caller ID on a Call Waiting number. You must subscribe to the “Caller ID on Call Waiting (CIDCW) services“ before you can use the following features. The “Call Waiting“ service can also be used independently. Please contact your local telephone company for details. Talk 10:30 UNIDEN CORP 817-858-3300 2 Press .
TRU348 6/18/01 9:54 AM Page 36 Call Waiting Features You can also answer a call waiting call immediately by pressing . The first caller will be placed on hold. To return to the original caller, press again. Your TRU 348 gives you new options for call waiting. At the touch of a button, you can ask the caller to hold or conference them into your current call. You may be required to subscribe to call waiting and call waiting options to use these features. Not all features are available in all areas.
TRU348 6/18/01 9:54 AM Page 37 The Integrated Answering Device The TRU 348 has a built-in answering system that answers and records incoming calls. You can also use your answering system to record a conversation, leave a voice memo message for others who use the phone, or to announce a special message to callers when yo u ´ re away from your phone.
TRU348 6/18/01 9:54 AM Page 38 Setting Up Your Answering System Turning the answering system on/off 1 To turn the answering system on, press message will be played and a tone will sound. 2 To turn the answering system of f, press . The current greeting again. When the answering system is full, displays on the base and the system announces “ No remaining time“. You should delete some messages so that the system can record new messages.
TRU348 6/18/01 9:54 AM Page 39 5 The LED displays or correct AM/PM setting. . Press or until you hear the 6 Press again to end the time/day setting. The TRU 348 announces the time that you have set. Setting your greeting When you receive a call, the answering system automatically plays either a preset message or your own greeting. ▼ Preset Message The following message is prerecorded: “Hello, no one is available to take your call. Please leave a message af ter the to n e .
TRU348 6/18/01 9:54 AM Page 40 Selecting the message record time You can set your answering system to record messages up to one or four minutes long. One minute option: move the REC TIME switch to 1. Four minutes option: move the REC TIME switch to 4. ▼ Announce only feature: The announce only feature plays an outgoing message, but it will not allow the caller to leave a message. Move the REC TIME switch to the ANN position. The message counter LED displays “ “ when the system is on standby.
TRU348 6/18/01 9:54 AM Page 41 Setting ring time switch The ring time/toll saver switch allows you to set the number of rings the caller hears before the answering system plays your outgoing message. You can set the switch to answer af ter two rings or af ter four rings. Once the greeting has star ted, you can stop it when you pick up the call at the handset or base.
TRU348 6/18/01 9:54 AM Page 42 Using Your Answering System Playing your messages • To stop playing your messages, press again. The base LED display shows the number of total messages. If the display is blinking, then there are new messages waiting for you. The TRU 348 is designed to play your new messages f irst. Af ter you play your new messages you can then play your old messages. 1 Press . The system announces the number of new and old messages, then the incoming messages are played.
TRU348 6/18/01 9:54 AM Page 43 Skipping a message 1 Press 2 Press to review your messages. The number of messages is announced. at anytime to skip to the next message. 3 Press at any time to stop reviewing your messages and return to standby. The message counter LED shows the total number of messages on the system. • Each time is pressed, the system scans forward one message. Deleting a message Deleting an individual message 1 Press to review your message.
TRU348 6/18/01 9:54 AM Page 44 Voice memo The voice memo function allows the user to record a message (up to 10 minutes) on the base. • The voice memo function is completely independent of the outgoing message. It´s handy for leaving others a quick message. • A voice memo message will be stored as a typical recorded message. • Position yourself as near to the base as possible and speak clearly. • A recorded conversation is stored and played back with typical recorded messages.
TRU348 6/18/01 9:54 AM Page 45 Remote access away from home You can operate your answering system from a remote location using any touchtone telephone. Use this function to check for recorded messages, to play or delete messages, to record a new outgoing message, and to monitor sounds in the room. 1 Call your telephone number. 2 While the greeting message is played, press # and your PIN code within 2 seconds. If the answering system is of f, let it ring 10 times. The tone sounds.
TRU348 6/18/01 9:54 AM Page 46 6 When you f inish, hang up to exit the system. The answering system automatically returns to standby. Remote room monitor If you enter an incorrect PIN code three times, an error tone sounds and the phone automatically hangs up. You can call your answering system from any touch-tone phone and monitor sounds in the room where your base is installed. 1 2 3 4 5 Call your telephone number. While the greeting message is playing, press # and your PIN code.
TRU348 6/18/01 9:54 AM Page 47 The digital security code is an identif ication code used to connect the handset and the base unit. Normally, setting the code is not necessar y. The f irst time you charge your handset, the security code is automatically set. (See page 6.) In the rare situation that you suspect another cordless telephone is using the same security code, you can change the code.
TRU348 6/18/01 9:54 AM Page 48 Installing the Beltclip To attach the beltclip To remove the beltclip Inser t the beltclip into the holes on each side of the handset. Press down until it clicks. Pull both sides of the beltclip to release the tabs from the holes. Headset Installation Your phone may be used with an optional headset, the Uniden HS910. To use this feature, inser t headset plug into the headset jack. Your phone is ready for hands-free conversations.
TRU348 6/18/01 9:54 AM Page 49 Battery replacement and handling When the operating time becomes shor t, even af ter a batter y is recharged, please replace the batter y. With normal usage, your batter y should last about one year. Please contact your place of purchase or the Uniden Par ts Department for a replacement batter y. (See Page 7.) Power Failure During the period that the power is of f, you will not be able to make or receive calls with the telephone.
TRU348 6/18/01 9:54 AM Page 50 Maintenance When slightly dirty Wipe with a sof t, dr y cloth. When very dirty Wipe with a sof t cloth that has been dampened with diluted, neutral detergent. Dr y with a dr y cloth. When the charging terminals become dirty Wipe with a dr y cloth or a pencil eraser, if necessar y. Caution Do not use paint thinner, benzene, alcohol, or other chemical products. Doing so may discolor the surface of the telephone and damage the f inish.
TRU348 6/18/01 9:54 AM Page 51 If your phone is not performing to your expectations, please tr y these simple steps f irst. Symptom Suggestion The s t a t u s LED won´t light • Make sure the AC adapter is plugged into the base unit and wall outlet. when the handset is placed • Make sure the handset is properly seated in the base unit. in the base unit. • Make sure the charging contacts on the handset and base unit are clean. The audio sounds weak • Press during a call to help eliminate background noise.
TRU348 6/18/01 9:54 AM Page 52 Symptom The answering system does not work. Messages are incomplete. Af ter a power failure, the outgoing message is deleted. No sounds on the base unit speaker during call monitoring or message playback. Cannot access remote call-in features from another touchtone phone. Severe noise interference. Suggestion Make sure the base unit is plugged in. Make sure that the answering system is turned on. Make sure that the message record time is not set to ANN (See page 40).
TRU348 6/18/01 9:54 AM Page 53 ADDITIONAL INFORMATION General Information The TRU 348 complies with FCC Par ts 15 and 68. Operating Temperature: -10ºC to +50ºC (+14ºF to +122ºF) AC Adapter Information AC Adapter par t number: Input Voltage: Output Voltage: AD-312 120V AC 60Hz 9V DC 350 mA Battery Information Batter y par t number: BT-905 Capacity: 600 mAH, 3.
TRU348 6/18/01 9:54 AM Page 54 Technical Information The FCC wants you to know! Telephone Line Problems Changes or modif ications to this product not expressly approved by Uniden, or operation of this product in any way other than as detailed by the owner’s manual, could void your authority to operate this product. The equipment cannot be used on public coin phone service provided by the telephone company. Connection to party line service is subject to state tariffs.
TRU348 6/18/01 9:54 AM Page 55 In the unlikely event that you consistently hear other voices or distracting transmissions on your phone, you may be receiving radio signals from another cordless telephone or other source of interference. If you cannot eliminate this type of interference, you need to change to a dif ferent channel. Finally, it should be noted that some cordless telephones operate at frequencies that may cause interference to nearby T Vs and VCRs.
TRU348 6/18/01 9:54 AM Page 56 Index 0-9 3-way conferencing . . . . . . . . 28 A Adjusting the volume Answering device Features . . . . . . . Setting up . . . . . . Using . . . . . . . . . . . . . . . . 18 . . . . . . . 37 . . . . . . . 38 . . . . . . . 42 B Base ringer switch . . . . . . . . . Base speaker volume . . . . . . . Batter y pack Preparing and charging. . . . . Replacement and handling . . 18 18 10 49 C Caller ID Caller ID service . . . . . . . . . 30 Calling . . . . . . . . . . . . . .
TRU348 6/18/01 9:54 AM Page 57 At Uniden, we´ll take care of you! If you need any assistance with this product, please call our Customer Hotline at 1-800-297-1023 PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE. Our Uniden representatives will be happy to help you with any matters regarding the operation of this unit, available accessories, or any other related matters. Thank you for purchasing a Uniden product. Hours: M-F 7:00 AM to 7:00 PM CST.
TRU348 6/18/01 9:54 AM THANK YOU Page 58 FOR PURCHASING Covered under one or more of the following U.S. patents: 4,511,761 4,523,058 4,595,795 4,797,916 5,381,460 5,426,690 5,434,905 5,491,745 5,533,010 5,574,727 5,650,790 5,660,269 5,661,780 5,663,981 5,671,248 5,717,312 5,754,407 5,768,345 5,787,356 5,838,721 5,864,619 5,893,034 5,912,968 5,915,227 5,929,598 5,930,720 5,960,358 5,987,330 © 2001 Uniden America Corporation, Fort Worth, TX All rights reserved.