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5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Table of Contents Your Passport™ Hearing Instruments ............................1 Overview of your Passport™ BTE ..................................2 Features of your Passport™ Hearing Instrument ..........4 Putting your Hearing Instruments on your Ears .............5 Turning your Hearing Instruments On and Off ..............7 Battery Information.........................................................8 Operating Instructions ...............................
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5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Overview of your Passport™ BTE There are different styles of BTEs available. The diagrams below identify some of the components on your hearing instruments. Have your hearing healthcare professional place a check beside the diagram that best describes your hearing instrument style and attachment.
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5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Features of your Passport™ Hearing Instrument Passport premium hearing instruments come equipped with the following features: • automatic listening program • 3 additional manual programs • SmartFocus with personal adjustment for Clarity and Comfort settings • Wireless capability with duoLink • Optional wireless connectivity to other devices It may take some time for you to fully adjust to your new hearing instruments.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Putting your Hearing Instruments on your Ears Your BTE hearing instrument may be color-coded red for your right ear and blue for your left ear. This color indicator is located on the bottom of the battery door with a small colored dot. BTEs with Earmolds 1. Hold the ear mold between your thumb and index finger. The opening should be pointing in towards your ear canal with the BTE resting upwards over the top of your ear.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 BTEs with Slim Tubes 1. Hold the slim tube where it attaches to the dome and gently push the dome into your ear canal. The slim tube should lie flush against your head and not stick out. 2. Place the hearing instrument over the top of your ear. 3. Place the retention piece in your ear so it rests at the bottom of the opening of your ear canal.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Turning your Hearing Instruments On and Off Your hearing instruments have a three-position battery door that acts as an off/on switch and that allows access to the battery compartment. ON: To turn the hearing instrument on, close the battery door fully. Note: It may take 5 seconds before the hearing device turns on. Your hearing healthcare provider can additionally increase the start up delay if required.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Battery Information To replace the hearing instrument battery, fully open the battery door for access to the battery compartment. Low Battery Warning When you hear two long beeps, your hearing devices are warning you that their batteries are low. You will hear the warning approximately every 30 minutes until you change the batteries or the batteries die. After the first warning, you may experience some reduction in sound quality.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Replacing the Battery 1. Gently swing out the battery door with your fingernail. 2. Grasp the battery with your thumb and index finger and Plus (+) remove. Signs 3. Insert the new battery into the battery compartment with the plus (+) sign on the battery facing the same way as the plus (+) sign on the edge of the battery door. This will ensure that the battery door closes properly. Note: If the battery is inserted incorrectly, the door will not close. 4.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Operating Instructions Your Passport BTE hearing instrument comes with 2 controls that allow you to further adjust your Passport hearing instrument – a lever and a push button. Lever The lever on your hearing instruments can be set up as either a volume control, or a smartFocus control.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 If duoLink is enabled, the hearing instrument can also be set so that by changing the volume on one hearing instrument, both will be adjusted. Your Passport hearing instruments will learn your volume control adjustments in different environments while the hearing instruments are set to the automatic program, if this feature has been enabled by your hearing healthcare professional.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 to learn more about the different comfort-clarity beeps. SmartFocus Setting Beep Maximum sound clarity level 2 beeps Maximum listening comfort level 2 beeps Ideal comfort and clarity level 1 beep If duoLink is enabled, the hearing instrument can also be set so that by changing one hearing instrument, both will be adjusted.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 healthcare professional can adjust the pitch and loudness of the program beep or turn it off entirely. Your Passport hearing instruments may also come with an optional remote control which allows you to switch between different listening programs. Program 1 (e.g. Automatic Program) 1 beep Program 2 (e.g. Group/Party Noise) 2 beeps Program 3 (e.g. Easy-t/Telephone) 3 beeps Program 4 (e.g.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Volume Control Your Passport hearing instruments will learn your volume control adjustments while the hearing instruments are set to the automatic program, if this feature has been enabled by your hearing healthcare professional. Over time, the hearing instruments will adjust the default volume settings in the automatic program to the levels that you typically use.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Using the Telephone As telephones do not all work the same, you may experience different results from different phones. You can use many phones by simply holding the receiver to your ear, without the need to change to a dedicated telephone program on your hearing instrument. Remember to move the handset slightly up or back to find the position that sounds best to you.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 benefit from a Bluetooth hands free option. Refer to the uDirect User Guide for more information. If duoLink is enabled for the automatic phone program, both hearing instruments are synchronized and the listening preference for the opposite ear will also change when an automatic phone program is activated. Consult your hearing healthcare professional if you experience difficulties using your hearing instruments on the phone.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Caring for your Hearing Instruments • Open the battery door when not in use. • Always remove your hearing instruments when using hair care products. The hearing instruments can become clogged and cease to function properly. • Do not wear your hearing devices in the bath or shower or immerse them in water. • If your hearing instruments do become wet, do not attempt to dry them in an oven or microwave. Do not adjust any controls.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Cleaning your Hearing Instruments Ear wax is natural and common. Ensuring your hearing instruments are free of ear wax is an important step in your daily cleaning and maintenance routine. • Never use alcohol to clean your hearing devices, earmolds or domes. • Do not use sharp tools to dislodge ear wax. Sticking household items into your hearing devices or earmolds can seriously damage them.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Wash only the earmolds in warm water with a mild soap. Rinse them with cool water and allow them to dry overnight. Make sure the earmold tubes are dry before reconnecting them to each hook on your hearing devices. Passport Hearing Instruments with Slim Tubes and Domes You should have the slim tubes and domes replaced by your hearing healthcare professional approximately every three to six months or when they become stiff, brittle, or discoloured.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 5. Using the black cleaning pin provided in the kit, gently insert the cleaning pin where the slim tube attaches to the hearing instrument and push the pin all the way through the tube. Note: The slim tubes and domes should never be rinsed or submerged in water as water drops may become lodged in the tube, block sound or damage the electrical components of the hearing instrument. 6.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Signature Features of your Passport™ Hearing Instruments SmartFocus™ With a Passport hearing instrument, you can adjust the focus on hearing speech or background noise in your listening environment via the smartFocus control. This control provides an additional fine tuning adjustment beyond a traditional volume control.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 other hearing instrument automatically changes as well. An additional benefit occurs while using the phone since as one hearing instrument detects the phone, the other hearing instrument can be programmed to mute sound to eliminate distractions. Binaural Phone With the Binaural Phone feature, landline and mobile phone calls can be heard clearly and automatically in both ears without any additional accessories.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Assistive Listening Devices Listening in Public Places Passport’s telecoil option can also help you listen in public places equipped with telecoil compatible assistive listening devices such as a loop system. When you see this symbol, it means that there is loop system installed; this loop system is compatible with your hearing instrument. Please contact your hearing healthcare provider for more information on loop systems.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 your hearing healthcare professional before you can connect to external audio sources. You can also connect to external audio sources by using the uDirect optional wireless accessory. Ask your Hearing Healthcare Professional for information about uDirect.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Warnings • Hearing devices should only be used as directed by your physician or hearing healthcare professional. • Hearing devices will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. • Do not use your hearing instruments in explosion hazard areas. • Allergic reactions to hearing instruments are unlikely.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Note to hearing healthcare professional • Domes should never be fitted on patients with perforated eardrums, exposed middle ear cavities, or surgically altered ear canals. In the case of such a condition, we recommend to use a customized ear mold. Magnet Warnings • Be sure the magnet is securely affixed to the telephone. • Keep loose magnets out of reach of children and pets.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 small children and pets can reach them. • Never put hearing devices or batteries in your mouth. If a hearing device or battery is swallowed, call a physician immediately. Precautions • The use of hearing instruments is only part of hearing rehabilitation; auditory training and lip reading instruction may be required as well. • In most cases, infrequent use of hearing devices does not provide full benefit.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Troubleshooting Guide CAUSE POSSIBLE REMEDY No sound • Not turned on • Low/dead battery • Poor battery contact • Battery upside down • Earmolds/slim tubes/ domes blocked with ear wax • Plugged microphone protector • Turn on • Replace battery • Consult your hearing healthcare professional • Insert battery plus (+) side up • Clean earmolds/domes. See “Cleaning your Hearing Instruments”. Use cleaning pin to dislodge ear wax in slim tubes.
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5729-02_PassportBTE_EN.qxd:360 BTEgd_eng CAUSE 9/18/09 POSSIBLE REMEDY Earmolds/slim tubes/domes falling out of ear • Consult your hearing healthcare • Poorly fitting earmolds/ professional slim tubes/domes • See “Putting Your Hearing Instruments on • Earmolds/slim tubes/ Your Ears”. Reinsert carefully. domes not inserted properly Weak on the telephone • Telephone not positioned properly • Hearing device requires adjustment • Move telephone receiver around ear for clearer signal.
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5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Important Notice for Prospective Hearing Instrument Users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing instrument. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 amplification, you should inquire about the availability of a trial-rental or purchase-option program. Many hearing instrument dispensers now offer programs that permit you to wear a hearing instrument for a period of time for a nominal fee after which you may decide if you want to purchase the hearing instrument. Federal law restricts the sale of hearing instruments to those individuals who have obtained a medical evaluation from a licensed physician.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Notices Notice 1 This instrument is certified under: FCC ID: VMY-UWBTE IC: 2756A-UWBTE This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Notice 3 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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5729-02_PassportBTE_EN.qxd:360 BTEgd_eng 9/18/09 Unitron Distributors Corporate Office/International 20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada Australia Level 2, Norwest Quay, 21 Solent Circuit, Baulkham Hills, NSW, NSW 2153 Belgium Baron de Vironlaan, 60 b-1700 Dilbeek Canada 20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 China No. 78, Qi Ming Road, Export Processing Zone District B, Suzhou Industrial Park, P.R.
5729-02_PassportBTE_EN.qxd:360 BTEgd_eng D i st r i b u to r www.unitron.