Operating instructions

32 33
Cause Possible remedy
Not clear, distorted
Poorly fitting earmolds/
slim tubes/domes
Consult your hearing
healthcare professional
Earmolds/slim tubes/
domes blocked with ear
wax
Clean earmolds. See
“Cleaning your hearing
aids”. Use cleaning pin to
dislodge ear wax in slim
tubes. Consult your hearing
healthcare professional.
Low battery Replace battery
Plugged microphone
shield
Consult your hearing
healthcare professional
Earmolds/slim tubes/domes falling out of ear
Poorly fitting earmolds/
slim tubes/domes
Consult your hearing
healthcare professional
Earmolds/slim tubes/
domes not inserted
properly
See “Putting your
hearing aids on your ears”.
Reinsert carefully.
Cause Possible remedy
Weak on the telephone
Telephone not
positioned properly
Move telephone receiver
around ear for clearer
signal. See “Using the
telephone”.
Hearing aid requires
adjustment
Consult your hearing
healthcare professional
For any problems not listed in the guide, contact your
hearing healthcare professional.