Instructions

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Stand 4.11.2021
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Problem Cause Remedy
Water boiling, but
appliance fails to
switch off
Limescale in the appliance
Descale the kettle.
If the fault persists,
contact customer
service
Appliance switches off
before the water is hot
Limescale in the appliance
Descale the kettle.
If the fault persists,
contact customer
service
ERROR CODES ON THE DISPLAY
Error code Cause Remedy
E1 Thermostat open
Cancel mode selection with
“ON/OFF” button and contact
customer service
E2 Short circuit
Cancel mode selection with
“ON/OFF” button and contact
customer service
E3 Electric kettle overheated
Cancel mode selection with
“ON/OFF” button and allow the
appliance to cool down before
next use
E4 Electrical fault
Cancel mode selection with
“ON/OFF” button and contact
customer service
E7 Fault at the sensor
Cancel mode selection with
“ON/OFF” button and contact
customer service
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