Product Warranty

13. Damage to, or abuse of, the coating on the surface of the display through
inappropriate cleaning as described in product User Guide.
3. Removal, installation, and set up service charges, including wall-mounting of product.
4. Freight and insurance cost the warranty service.
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED
TO ONE YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. UPSTAR USA GROUP
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT
SHALL UPSTAR USA GROUP’ LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR BEACH OF
ANYWRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.
This warranty covers only new products purchased from our authorized dealers or retailers.
It does not cover used, salvaged, or refurbished products.
As some states do not allow the limitation or exclusion of incidental or consequential damages,
or do not allow limitation on implied warranties, the above limitations and exclusions may not
apply to you. This warranty gives you specific legal rights. And you may also have other rights
that vary from state to state.
The Customer Services & Technical Support
1. To obtain warranty service, please contact Upstar Customer Services for a Return
Material Authorization number (RMA). You will be required to provide
1. A Copy of dated sales slip.
2. Your name.
3. Your ship to address, email address and phone numbers.
4. The serial numbers of the product.
5. A description of the problem.
Upstar is not responsible for any returned product without an assigned RMA.
For Warranty, Technical Support, Customer service, Missing or Defective Parts, please call:
1-877-908-6777 or write to:
Upstar USA Group
1885 S. Vineyard Ave, Suite #1; Ontario, CA 91761
www.upstarusa.com
Useful information about:
Warranty Service and or replacement, email to: customerservice@upstarusa.com