User Manual

TROUBLESHOOTING AND ONLINE HELP RESOURCES
106
The introductory screen of the 3Com BBS
will look like the screen shot below. The
BBS gives you access to customer and
technical support documents and the BBS
library. The library contains hundreds of
helpful files and tips to help simplify using
your modem.
When you are ready to leave the BBS, type
G (for “good-bye”) from the main menu.
3Com offers a number of other online
technical support options. Choose any one of
the following options for help with and/or
more information on your new modem.
Internet FTP
Provides free library containing the same files
as the BBS site. FTP to ftp.usr.com.
Internet on Demand
Provides automatic technical support through
a library containing product information,
quick reference cards, and installation help.
To obtain an index of available documents,
send a blank e-mail to [e-mail].
To have a specific document e-mailed to you,
send the document's number in the subject field.