User Manual

REGULATORY INFORMATION
133
incidental or consequential damages, so the
above exclusion or limitation may not apply
to you.
To obtain service under this limited warranty,
contact the U.S. Robotics Technical Support
Department at 847-982-5151 or by mail at
3Com, 7770 N. Frontage Road, Attn.:
Technical Support Dept., Skokie, Illinois
60077-2690. You will be given a Service
Repair Order (“SRO”) number to help U.S.
Robotics keep track of your limited warranty
request. Once you have received your SRO
number, take or send the product, postage
prepaid and insured to the following address:
3Com
Attn: RMA
[your SRO#]
6201 W. Oakton, East Dock
Morton Grove, IL 60053
Pack the modem in a strong corrugated
cardboard box with plenty of packing material.
DO NOT send the modem back in its original
box. DO NOT send anything but the modem
(do not send back the power supply, CD-
ROM, documentation, etc.). Send the modem
via a courier capable of tracking the progress
of the shipment. IMPORTANT: If you send
your unit, pack it securely, and be sure that
your SRO number is visible on the outside of
the package.